Inside Retail

SEPTEMBER 14, 2023

Given the numerous and complex challenges that retail staff have confronted in recent years – such as rampant underpayments , retail crime, customer aggression, the Covid-19 pandemic and wages not keeping up with the cost of living pressures – it might come as no surprise that burnout, turnover and absenteeism remain high. However, recent findings from a survey conducted by the Australian Retailers Association (ARA) are alarming.

Management 289

Management Shopping Department Stores ATS 289

Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even deter sales, which is why e-tailers need to be strategic when expanding their inventory and building their shopping experience. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether.

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Returns Checkout Apparel Advertising 240

Retail Wire

SEPTEMBER 14, 2023

Target has announced a long-term strategic partnership with jewelry designer Kendra Scott, introducing exclusive collections of earrings, bracelets, and more in preparation for the holiday season. The colorful jewelry, with most items priced below $40, will be available online and in around 150 Target stores starting on October 22. This move is part of Target’s.

Jewelry 202

Jewelry 202

Retail TouchPoints

SEPTEMBER 14, 2023

Until someone invents a Star Trek -style replicator (“Tea. Earl Grey. Hot.”) that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees.

Fulfillment 237

Fulfillment Shipping Supply Chain Management Consumer 237

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

SEPTEMBER 14, 2023

The U.S. Food and Drug Administration (FDA) has issued warnings to eight companies, including CVS Health Corp and Walgreens Boots Alliance, for producing or marketing unapproved eye products. These products, falsely claimed to treat conditions like conjunctivitis, cataracts, and glaucoma, pose heightened risks as they can bypass natural bodily defenses.

Marketing 189

Marketing 189

Retail TouchPoints

SEPTEMBER 14, 2023

A program pairing Best Buy ’s Geek Squad and health care company Geisinger has cut the time needed to set up remote monitoring for chronic conditions in half , from an average of 96 hours down to 48 hours. This and other positive results from Geisinger’s chronic care management platform have encouraged the companies to expand their partnership to additional patients in the Geisinger network, as well as work together to design a comprehensive package of technology and services for chronic care ma

Management 228

Management Planning ATS Customer Experience 228

Retail TouchPoints

SEPTEMBER 14, 2023

Aspire has introduced its Impact Dashboard, designed to provide brands with a quick, digestible snapshot of campaign performance. Historically, marketers have had to dig through analytics and sales tracking to evaluate influencer campaign results, making it difficult to accurately measure ROI and understand the full-funnel impact of these programs. Via the dashboard, brands can: Access basic notifications such as a disconnected Instagram account; View social metrics like reach, impressions and e

Accounting 227

Accounting Marketing Social Commerce 227

Retail Dive

SEPTEMBER 14, 2023

The craft retailer, which is still operating without a permanent CEO, said it’s “exploring every opportunity” to drive growth and operate more efficiently.

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Retail TouchPoints

SEPTEMBER 14, 2023

Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible. The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and incre

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Fulfillment Clienteling Inventory Management Point of Sale 213

Inside Retail

SEPTEMBER 14, 2023

Inditex, the company behind Zara, saw its sales and profit jump in the first half of FY23 on the back of higher sales across all its brands in the online space and all geographical areas. The fast-fashion giant’s sales grew 13.5 per cent to A$27.8 billion during the six months to July 31, with earnings before interest, taxes, depreciation and amortisation (EBITDA) rising 15.7 per cent to $7.7 billion and net income swelling 40.1 per cent to $4.1 billion.

Fast Fashion 130

Fast Fashion Fashion Accessories 130

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Gazette

SEPTEMBER 14, 2023

Lidl’s UK business swung to a £75.9m loss in the last year despite sales soaring. The loss came against a £41.1m profit the year before. On an EBIT level, profits plunged from £79m to £28.5m in the year to 28 February. Over the year, sales rose nearly 19% to £9.3bn at the discount grocer as its market share rise from 6.1% to 7.1%, marking its fastest growth in the past five years.

Grocer 122

Grocer Marketing ATS Supermarket 122

Inside Retail

SEPTEMBER 14, 2023

Auckland Airport’s modern retail outlet centre, Mānawa Bay, which is currently under construction, is set to have the largest rooftop solar system in New Zealand, on top of the 35,000sqm building. At 2.3-megawatts, the solar array is expected to generate the equivalent of 80 per cent of the 100-store centre’s power usage when it opens in the second half of 2024.

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Management Shopping Marketing ATS 130

Retail Dive

SEPTEMBER 14, 2023

Among a flurry of appointments, the retailer announced a new chief merchant, Rack president and president of Nordstrom stores.

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Inside Retail

SEPTEMBER 14, 2023

Ralph Lauren is expanding its footprint in Australia with the addition of two new Polo Ralph Lauren stores. Both stores, which will debut next month in Victoria’s Highpoint Shopping Centre and Queensland’s Westfield Chermside Mall, will feature the latest items from the Polo Ralph Lauren Spring Summer 2023 collections as well as different capsule collection pieces for both men and women.

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Planning Shopping Location Accessories 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Dive

SEPTEMBER 14, 2023

Nike denied the allegations and said it is "deeply committed to ethical and responsible manufacturing.

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Inside Retail

SEPTEMBER 14, 2023

Australian luxury house Maison de Sabré has made significant strides since its launch in 2017. Originally, the business, founded by Omar Sabré, was focused almost exclusively on making quality leather tech accessories. But times have changed, and this week Maison de Sabré has launched a luxury travel range, charting a new course for the future of the business.

Accessories 130

Accessories ATS Fashion 130

Retail Dive

SEPTEMBER 14, 2023

That’s slower than last year, as the research firm expects inflation’s impact to moderate and shoppers to have fewer pandemic-era savings.

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119

Inside Retail

SEPTEMBER 14, 2023

In the midst of India’s festive season, an influx of luxury is on the horizon. Swiss purveyor of luxury chocolates, Laderach; renowned French retailer, Galeries Lafayette; the Spanish fashion powerhouse, Balenciaga; the Swiss emporium for multi-brand watches and jewellery, TimeVallee; and the Dutch haircare salon brand, Keune, are amongst the esteemed names set to establish their presence in India in the months ahead.

Retail Marketing 130

Retail Marketing Marketing Boutique Fashion 130

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Customer Experience

Retail Dive

SEPTEMBER 14, 2023

Inflation is on course to continue declining, but food prices are unlikely to return to their levels from two years ago, Doug McMillon said at an investor conference Tuesday.

Consumer 115

Consumer Returns ATS 115

Inside Retail

SEPTEMBER 14, 2023

When the economy has periods of slowdown and uncertainty, it’s natural for retailers to tighten their belts and cut costs. When volumes are down, it might have seemed counterintuitive to bolster supply chain operations in the past, but business attitudes are shifting to where leaders view a strong supply chain as necessary for short-term survival as well as long-term growth.

Fulfillment 130

Fulfillment Supply Chain Management Planning Management 130

Retail Customer Experience

SEPTEMBER 14, 2023

Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budget.

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Kiosk Grocer 115

Inside Retail

SEPTEMBER 14, 2023

Retail media, an arena marked by its innovation, rapid evolution, and undeniable economic significance in the marketing landscape, is now being celebrated like never before. Unmade is excited to announce the launch of the REmade Retail Media Awards and conference program, set to become a cornerstone in championing the brightest and best in Australia’s retail media sector.

Marketing 130

Marketing Consumer ATS 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Wire

SEPTEMBER 14, 2023

Nespresso has launched its first range of home-compostable coffee pods, a milestone in the brand’s sustainability efforts. After three years of research, the company released these paper-based pods in France and Switzerland, with plans to gather customer feedback before wider distribution. This move comes in response to increased competition in the coffee pod segment and.

Planning 113

Planning 113

Retail Gazette

SEPTEMBER 14, 2023

Nike is set to open its second UK ‘Nike Rise’ concept store Birmingham’s Bullring & Grand Central shopping centre. The new opening later this year follows the sporting giant’s Rise concept’s success across Asia, the US and a debut UK store in London which opened last summer. Covering 13,000 sq ft, the shop will feature several data-driven elements that are specifically tailored to be unique to its location.

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Location Shopping Management Marketing 110

Retail Dive

SEPTEMBER 14, 2023

The investment in drivers comes at the same time as other logistics companies are upping wages through contract negotiations, and drivers, including at Amazon, are looking to unionize.

ATS 107

ATS 107

Retail Gazette

SEPTEMBER 14, 2023

M&S has bolstered its home offering by joining forces with furniture brand Swoon to release two exclusive collections. The ranges, which feature sofas, coffee tables and sideboards, will be available in-store and online from 21 September. The first collection, Odette, consists of “playful shapes and decadent detail, fusing classic elegance with vibrant contemporary design” Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each mo

Department Stores 110

Department Stores 110

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I Vend

SEPTEMBER 14, 2023

iVend works with a host of different retailers around the world, of all types and sizes, which gives us a unique insight into what successful businesses are doing to set themselves apart. We have used that knowledge to pinpoint ten key competitive strategies for success in retail. I wrote about the first five of these in ‘Ten competitive strategies of successful retailers – Part 1’.

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

Retail Gazette

SEPTEMBER 14, 2023

Argos has unveiled its list of toys set to dominate Christmas lists this festive season, with “innovative” toys front and centre. The retail company revealed never-seen-before toys like Furby Purple Interactive Plush, as well as toys from iconic brands including the Nerf Elite Double Punch Blaster and LEGO Lamborghini Huracan Tecnica. Toys from popular TV shows came out on top, including Gabby’s Dollhouse Cruise Ship, while the Barbie film led to Argos’ exclusive Barbie Estat

Shipping 105

Shipping ATS 105

Retail Smart Guys

SEPTEMBER 14, 2023

For many business owners and entrepreneurs, bookkeeping and tax management can feel like a never-ending battle. The mountains of receipts, confusing spreadsheets, and the looming tax deadlines can create a sense of chaos. However, with the right strategies and tools, you can transform this chaos into control. In this blog, we’ll explore how to streamline your bookkeeping and tax processes, helping you regain control of your finances and reduce stress. 1.

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Finance Accounting Planning Management 105

Retail Gazette

SEPTEMBER 14, 2023

THG has retained its annual profit outlook noting sales were “gradually improving” in the second half, despite posting a drop in operating losses. The online retailer said its losses deepened 11% to £99.5m in the six months to 30 June 2022, due to £26.2m one-off, non-cash charge related to the sale of its loss-making discontinued categories and non-core assets.

Consumer 105

Consumer Marketing 105

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing