Tue.Mar 26, 2024

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Exclusive Q&A: Queer Executive Seeks Genuine Corporate Support, not ‘Rainbow-Washing’

Retail TouchPoints

You may recall that last year, Target caught a lot of flak from LGBTQ+ groups for moving (and in some cases removing altogether) Pride-themed merchandise from prominent locations in its stores. The retailer cited threats to the safety and well-being of its employees after “customers knocked down Pride displays in some stores, angrily approached workers and posted threatening videos on social media from inside the stores,” as reported by the AP.

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Alquemie Group names Scott Evans as its new CEO

Inside Retail

Alquemie Group has appointed Scott Evans as its new Group CEO, succeeding Sacha Laing who is stepping down after five years in the role. Evans’s appointment is expected to take effect in June, while Laing will remain working at Alquemie until mid-April. Evans has spent the past 10 years as CEO and MD of Mosaic Brands, with Erica Berchtold recently announced as his successor.

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Tractor Supply Appeals to Women with New Martha Stewart Collab

Retail TouchPoints

Over the decades, DIY maven Martha Stewart has traveled pretty far afield with her collaborations, working everyone from Snoop Dogg to Skechers , but her latest partnership with Tractor Supply is bringing Stewart back to her roots (literally) with a new line of branded gardening apparel. The rural lifestyle retailer has tapped Stewart to expand its women’s apparel assortment with the debut of the Martha Stewart Garden Apparel line, which was developed in collaboration with Marquee Brands (which

Apparel 265
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Fisker Shares Suspended as EV Company Navigates Turbulent Future

Retail Wire

Fisker, an electric vehicle start-up based in California, halted shares just after the company alerted investors in its earnings report in March that it might not have money to make it through the year.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Wegmans to Close Stores (Briefly) for Solar Eclipse Viewing

Retail TouchPoints

Wegmans doesn’t want its employees (or its customers for that matter) to miss what will be the last total solar eclipse visible from North America for 20 years. The supermarket retailer will close 48 stores in upstate New York and Pennsylvania that are located in the “path of totality” from 3 to 3:30 p.m. ET on April 8. All services, including pharmacy, grocery and Meals2Go pickup and delivery, will be unavailable during this time.

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Coles has plan to enhance customer experience through AI

Inside Retail

Supermarket chain Coles says it is looking to scale artificial intelligence across its operations to enhance customer experience. In one example, partnering with Microsoft, the supermarket chain is adopting a “computer vision feature” that accurately scans fresh produce through plastic bags. Coles also deployed the technology to monitor deli counters, alerting staff when a customer approaches to ensure assistance.

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MCoBeauty CEO Shelley Sullivan on bringing ‘masstige’ makeup to the US market

Inside Retail

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Shelley Sullivan, founder and CEO of MCoBeauty, speaks to the challenges the masstige beauty brand faces in entering a new international market and how a partnership with Australian pharmacy Chemist Warehouse helped it become “Australia’s fastest-growing beauty brand”.

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Academy Sports Plans to Open 15-17 New Stores by Early 2025

Retail TouchPoints

Academy Sports + Outdoors will open up to 17 new stores during its 2024 fiscal year, which began Feb. 4, 2024. The first two stores are in the Raleigh suburb of Knightdale, N.C., which opened on March 22, and the Indianapolis-area Greenwood, Ind., slated to open April 12. The retailer currently operates 283 stores across 18 states. “Academy Sports + Outdoors is excited to provide our customers with new convenient stores that carry a localized assortment that meets the needs of active families in

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Restaurant Chains in California Lay Off Workers Ahead of Fast-Food Wage Rise

Retail Wire

Fast-food chains in California are axing jobs to get ahead of the wage rise for the sector determined by a Californian state law that will take effect in April.

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Future Forward: Zero-Party Data and the Evolution of Retail Advertising

Retail TouchPoints

2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Though cookie depreciation has been a looming threat since the original announcement back in 2020, Adtaxi’s 2024 Privacy Survey tells us that 33% of respondents still lack a cookie-replacement strategy. If your brand is in this category, there is no need to worry — there’s a bright spot at the end of the tunnel.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Can Premier replicate Smiggle’s UK success with pyjama brand Peter Alexander?

Inside Retail

Premier Investments is set on spinning off all-star brand Peter Alexander after it reported first-half sales results of $279.3 million in H1 FY24, up 6.7 per cent on the prior corresponding period. “In a challenging general discretionary retail environment, Premier Retail delivered its second highest sales and EBIT performance in the Group’s history,” said Solomon Lew, Premier Investments’ chairman.

Apparel 243
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False ALDI Bacon Rumors Have Been Debunked

Retail Wire

Social media has been abuzz with claims that ALDI's bacon isn't what it seems. But let's set the record straight.

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Lush urges government to create animal-free testing

Inside Retail

Lush is encouraging customers to sign petitions to their local MPs to establish funded research streams for the development of non-animal-based scientific testing. Lush expects MPs to receive over 23,000 signed letters from its customers as part of the company’s promotion of Animal-Free Science Advocacy’s ‘I am not a labtool’ campaign. “Over the years Lush campaigns and initiatives such as the Lush Prize, have made strides towards funding, and raising awareness about, alt

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Dollar Tree Increases Price Cap to $7

Retail Wire

Dollar Tree’s latest earnings call unveiled significant shifts in its pricing strategy and store operations.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Associated Wholesale Grocers Streamlines Member Access to Instacart Delivery and Smart Carts

Retail TouchPoints

Cooperative food wholesaler Associated Wholesale Grocers (AWG) , which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. More than 800 AWG member retailer locations already use Instacart, and this extended collaboration aims to simplify access for the other 2,300 member retailer locations to join Instacart’s technology suite.

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Oroton, Ebay partner to contribute to circular economy

Inside Retail

Fashion brand Oroton has partnered with Ebay Australia to motivate customers to resell preloved Oroton items, in an effort to contribute to the circular economy. “Together, we aim to redefine and elevate the fashion resale experience. To further incentivise customers to explore new additions to their collections, we are offering an exclusive $50 voucher to use towards their next Oroton purchase,” Oroton CEO Jenny Child said.

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Visa and Mastercard Reach $30B Settlement To Lower Merchant Fees

Retail Wire

In a significant move aimed at addressing longstanding antitrust concerns, credit card companies Visa and Mastercard, along with associated banks, have reached a monumental $30 billion settlement.

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How to turn reverse logistics into good CX

Inside Retail

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. This underserved segment represents huge potential, offering substantial benefits from both a customer and business-to-business (B2B) perspective. Returns aren’t great for consumers or vendors.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Boots to offer Covid-19 vaccines from next week

Retail Gazette

Boots will begin selling Covid-19 vaccines from next week as part of a private vaccination service. The single-dose Pfizer jab will be available at 50 of its stores from 1 April for £98.95, The Times reported. This will be the first time a Covid-19 vaccine will be available outside of the NHS since the government’s mass vaccination programme in December 2020.

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From tradition to tailors: Levi’s exec unpacks the Kyoto retail experience

Inside Retail

In a bid to enhance its global retail presence, Levi Strauss & Co recently unveiled the revitalised Levi’s store in Kyoto, Japan, featuring its NextGen store concept. The announcement signifies the brand’s commitment to delivering great shopping experiences in iconic destinations worldwide. The refurbished store boasts a significant expansion, now spanning an impressive 570 square metres, more than twice the size of the previous store, across four levels.

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Cocoa Prices Surge to Historical $10K Per Metric Ton

Retail Wire

Cocoa prices skyrocketed to unprecedented levels on Tuesday, marking a significant milestone in the commodity's history.

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Coles introduces retail media performance measurement

Inside Retail

Coles has launched Coles 360Impact, a Circana-powered measurement solution aimed to provide a 360-degree view of the supermarket chain’s campaign performance. Coles 360, the supermarket chain’s retail media arm, claims that Coles 360Impact has an increased causality for all Coles media channels, both addressable and non-addressable media.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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T-Mobile Offers a Deal for Baseball Fans

Retail Wire

T-Mobile is offering a sweet deal just in time for MLB's opening day: a free year-long subscription to MLB.TV.

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Navigating the what, when, where and how of personalisation

Inside Retail

It’s no secret that many companies rely heavily on consumer-generated data to inform many activities, from product development and strategic planning to targeted marketing campaigns. Marketers everywhere are talking about it. Heck, I’ve been talking about it almost my entire career and it’s been a while… Yet, despite its acknowledged importance, the intricacies of implementing this concept often leave you feeling like you’re in a new coffee shop without a menu not knowing where to start

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McDonald’s To Sell Krispy Kreme Doughnuts Nationwide by End of 2026

Retail Wire

The fast-food powerhouse is expanding its partnership with the baked goods giant beginning later in 2024.

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How 99 Bikes plans to return to profit with an electric-powered push

Inside Retail

Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 million loss in FY23 after a $23.7 million profit the year prior. The retailer benefitted from an unprecedented sales boom during Covid, which saw revenue climb 51 per cent year on year to reach nearly $200 million in FY20, but the business has faced overstocking challenges post-pandemic that have dragged its revenue and profit.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Ocado sales surge as it wins more customers

Retail Gazette

Ocado first quarter sales have surged 10.6% thanks to an uptick in customer numbers as it continues its investment into strengthening its product offering. The online grocer’s revenue jumped to £645.3m in the 13 weeks to 3 March, up from £583.7m, as active shopper numbers rose 6.4% to over 1 million at the end of the period. Volumes increased 8.1% to £242.1m with average basket value up 2.1% at £125.47m.

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KFC & FareShare launch campaign to raise awareness of community kitchens and drive more volunteers

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! KFC and food redistribution charity FareShare today reveal a new ‘Bucket Bike’ designed to raise awareness of community kitchens and the need for more of the volunteers who power them. This comes as KFC hits the milestone of 1 million meals redistributed via FareShare.

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SIHI Breaks Ground on 410,000-Square-Foot Shopping Center in Phoenix Suburb

Shopping Center

Buckeye, Ariz. — Sunbelt Investment Holdings (SIHI) has broken ground on Buckeye Commons, a 410,000-square-foot retail center in Buckeye, a suburb west of Phoenix. Butler Design Group designed the project, with… The post SIHI Breaks Ground on 410,000-Square-Foot Shopping Center in Phoenix Suburb appeared first on Shopping Center Business.

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Mooradian Studio sprays London boutique interior with recycled newspaper pulp

Dezeen

Architecture office Mooradian Studio used spray-on paper pulp to create a bumpy texture across the walls and ceilings of north London menswear store Natalino. Taking over a former art gallery in Fitzrovia, Natalino 's first physical store was designed to reflect the brand's garments. Natalino has opened its first physical store "Nathan's clothes use a lot of natural textures and you can often see how they're constructed, so we wanted to capture those qualities in the interior," studio founder Ar

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.