Retail TouchPoints

MARCH 1, 2024

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. 29, 2024. The retailer also plans to concentrate on updating and refreshing existing stores rather than opening new brick-and-mortar locations, as well as “improving and livening the merchandising presentation given the shift to digital shopping and corresponding lower need to hold as much inventory on the sales floor,” said Corie Barry, CEO, during a conferen

Planning 278

Planning Location Point of Sale Visual Merchandising 278

Retail Wire

MARCH 1, 2024

Panera's recent attempt to spice up its menu with fancier options has fallen flat. In response to the current wave of high inflation, the company is scaling back to focus on wallet-friendly fare.

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Retail TouchPoints

MARCH 1, 2024

Trend projections for this year herald plant-based diets as a pivotal cornerstone in today’s modern dietary preferences. The surge in the launch of over 1,610 new vegan products in 2023 alone echoes a resounding consumer sentiment; that many of us are leaning toward simpler, less processed foods that prioritize value and sustainability. In this article, I’ll discuss the most important elements of vegan packaging, so businesses can maintain the highest standards while attracting wider demographic

Marketing 278

Marketing Consumer Point of Sale Management 278

Retail Wire

MARCH 1, 2024

In April 2024, Facebook will discontinue its dedicated news tab, Facebook News, in the United States and Australia. This move mirrors the deprecation of Facebook News in the U.K., France, and Germany last year.

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Customer Experience

Retail TouchPoints

MARCH 1, 2024

Party City will accelerate remodels to expand a new store format that features a dedicated service area for the retailer’s extensive balloon assortment along with “birthday worlds,” designed to be one-stop shops for both kids’ and adults’ celebrations. The retailer, which emerged from bankruptcy in October 2023 with a fleet of more than 750 stores, plans to introduce the new format in several locations across the U.S. during the first half of 2024.

Planning 278

Planning Shopping Location ATS 278

Retail Wire

MARCH 1, 2024

In-N-Out Burger, a popular fast-food institution originating in California, is gearing up to open its first location in Washington state.

Planning 162

Planning Location 162

Retail Wire

MARCH 1, 2024

In a recent interview with Automotive News, Toyota CEO Ted Ogawa revealed his projection that electric vehicles (EVs) would only constitute 30% of the US new-vehicle market by 2030, a figure significantly lower than the EPA's previous target.

Marketing 147

Marketing 147

Retail TouchPoints

MARCH 1, 2024

Books-A-Million is celebrating National Read Across America Day by offering same-day delivery to locations nationwide. Powered by Walmart GoLocal , the service was initially launched last year and is part of the retailer’s broader focus on creating a frictionless ecommerce fulfillment experience for customers across the U.S. To place an order, customers can visit booksamillion.com and select the “Same-Day Delivery” option during checkout for thousands of in-stock products, including top-selling

Fulfillment 273

Fulfillment Checkout Location ATS 273

Retail Wire

MARCH 1, 2024

The legislation is set to help American families with their grocery costs.

Consumer 147

Consumer 147

Inside Retail

MARCH 1, 2024

Australian startup Carden has introduced The Twin, a functional garbage can designed to rethink ignored homewares. The Twin aims to convert the average kitchen bin into an attractive feature that should be showcased rather than hidden. According to the firm, customers have responded well to the Twin’s launch, with the Kickstarter campaign earning more than $50,000 from hundreds of backers in just a few days.

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Retail Wire

MARCH 1, 2024

An attempt to free up traffic on Big Apple Streets will cost the city's commuters.

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Retail Dive

MARCH 1, 2024

The retailer plans to invest heavily this year in improving its in-store merchandising and shopping experience.

Planning 128

Planning Shopping 128

Retail Wire

MARCH 1, 2024

Federal regulators, represented by the Federal Aviation Administration (FAA), have expressed growing impatience with Boeing's quality control issues, giving the company a 90-day ultimatum to devise a comprehensive plan for improvement.

Planning 147

Planning 147

365 Retail

MARCH 1, 2024

In a pivotal legal battle over the future of Marks & Spencer’s flagship store at Marble Arch, London, the High Court has ruled in favour of the retailer, granting a judicial review against the Secretary of State for Levelling Up, Housing, and Communities, Michael Gove’s decision to deny planning permission for the redevelopment of the site.

Planning 127

Planning Department Stores Shopping ATS 127

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

MARCH 1, 2024

Elon Musk has filed a lawsuit against Microsoft-backed OpenAI and its CEO, Sam Altman, alleging a departure from the company's original mission of developing AI for the broader benefit of humanity.

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Retail Gazette

MARCH 1, 2024

The High Court has ruled that Michael Gove’s decision to block M&S’ redevelopment plans of its Marble Arch flagship branch was “unlawful” M&S launched a planning appeal last month, following the secretary of state’s decision to reject plans that would see the Art Deco building on London’s Oxford Street demolished and replaced with a newly-built 10-storey complex.

Planning 126

Planning Shopping Department Stores Fashion 126

Retail Wire

MARCH 1, 2024

Nutraceutical recently announced that Heritage Store Hydrogen Peroxide Mouthwash is being recalled due to a potential risk of poisoning children.

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Dezeen

MARCH 1, 2024

Interior design studio Hollie Bowden Interiors has created fine jeweller Rachel Boston's flagship store and showroom in London. Located in Shoreditch's Redchurch Street, the store is split into four main areas – the retail space, private appointment area, workshop and office space for the jeweller's team of 12. The space blends a neutral palette of glass, steel and sycamore wood veneer The store aims to blend a neutral material palette of glass and steel with sycamore wood veneer and velvet moha

Location 126

Location ATS 126

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Marketing

Retail Wire

MARCH 1, 2024

According to a Consumer Reports investigation, a long line of video doorbells sold by major retail companies such as Amazon, Walmart, SHEIN, Sears, and Temu are at risk of being hacked.

ATS 124

ATS Consumer 124

Retail Gazette

MARCH 1, 2024

Asda is investing a record £150m in its retail pay offer to become the highest paying grocery retailer, boosting hourly pay for over 120,000 workers. The supermarket’s investment will see an 8.4% rise for hourly-paid staff, with rates increasing to £12.04 from 1 July, and to £13.21 for workers inside the M25. The move comes after a 10% uplift for hourly-paid retail roles in 2023, and a 28% total rise in retail pay since the Issa brothers acquired Asda in 2021, with a total investment of ne

Grocer 122

Grocer Supermarket 122

Retail Customer Experience

MARCH 1, 2024

Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience.

Customer Experience 118

Customer Experience 118

Retail Gazette

MARCH 1, 2024

Asda co-owner Mohsin Issa is set to hand over the running of the supermarket as part of a revamp of the chain. Speaking to the BBC in his first interview , Issa explained he was carrying out a “reset” of the retailer before hiring a new CEO. He explained he was “getting to a point” where he could step aside and hire a chief executive to lead the grocer.

Supermarket 116

Supermarket Payment Services Grocer Marketing 116

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

365 Retail

MARCH 1, 2024

Arc’teryx Equipment, a Canadian brand acclaimed for its high-performance outdoor apparel and gear, has launched its most expansive European store yet in London’s Covent Garden as of Thursday, 29th February. This opening marks a significant expansion for the brand in Europe, notably introducing the region’s first ReBIRD Service Centre, dedicated to product repairs and fostering a sustainable future for outdoor equipment.

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Outdoor Apparel Location Store Operations 111

Retail Gazette

MARCH 1, 2024

The Oxford Street overhaul is forecast to generate up to £2.8bn extra sales during the first five years after its completion, New West End Company (NWEC) has found. The £90m revamp, which is due to start this autumn and predicted to complete by 2027, will see improvements to the shopping district including new trees, wider pavements, and better street lighting.

Shopping 115

Shopping Fashion 115

Retail Dive

MARCH 1, 2024

The e-commerce aggregator will eliminate hundreds of millions of dollars in debt, while the department store is evaluating its real estate assets.

Department Stores 111

Department Stores 111

Retail Gazette

MARCH 1, 2024

Boots has named former Asda strategy head Preyash Thakrar as its new strategy and transformation director, as the cosmetics retailer “embarks on a significant period of change” The executive previously served as chief strategy and customer officer at Asda, leading the grocer’s strategy and partnerships team. He stepped down from the supermarket shortly after its takeover by the Issa brothers in 2021.

Grocer 111

Grocer Supermarket Returns Beauty and Health 111

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Marketing

Retail Customer Experience

MARCH 1, 2024

By adopting the proper strategies and resources, retailers can look to enjoy the promises that gen AI has laid out for the future

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Retail Dive

MARCH 1, 2024

The brand added the Olympic swimmer as the newest member of its Power of She Collective and debuted the “Find your Movement” campaign.

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Retail Gazette

MARCH 1, 2024

The Works is scrapping its loyalty scheme at the end of this month as it looks for ways to reduce costs amid ongoing inflationary pressures. The value retailer’s Together Rewards programme, which gives customers five points for every £1 spent, will close down on March 30 and members have until June 29 to redeem any vouchers they have collected.

ATS 105

ATS 105

Cisco Retail

MARCH 1, 2024

Meraki’s smart cameras offer businesses an easy-to-deploy way to monitor their physical security, with the added benefit of being managed entirely on the cloud.

Management 102

Management 102

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