Fri.Mar 01, 2024

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Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. 29, 2024. The retailer also plans to concentrate on updating and refreshing existing stores rather than opening new brick-and-mortar locations, as well as “improving and livening the merchandising presentation given the shift to digital shopping and corresponding lower need to hold as much inventory on the sales floor,” said Corie Barry, CEO, during a conferen

Planning 250
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Panera Readjusts Its Menu To Boost Sales

Retail Wire

Panera's recent attempt to spice up its menu with fancier options has fallen flat. In response to the current wave of high inflation, the company is scaling back to focus on wallet-friendly fare.

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Advancements in Vegan Packaging: Navigating 2024’s Thriving Plant-Based Market

Retail TouchPoints

Trend projections for this year herald plant-based diets as a pivotal cornerstone in today’s modern dietary preferences. The surge in the launch of over 1,610 new vegan products in 2023 alone echoes a resounding consumer sentiment; that many of us are leaning toward simpler, less processed foods that prioritize value and sustainability. In this article, I’ll discuss the most important elements of vegan packaging, so businesses can maintain the highest standards while attracting wider demographic

Marketing 241
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Facebook News Tab Ending in US and Australia

Retail Wire

In April 2024, Facebook will discontinue its dedicated news tab, Facebook News, in the United States and Australia. This move mirrors the deprecation of Facebook News in the U.K., France, and Germany last year.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Party City Debuts Store Format Spotlighting Balloons and Birthdays

Retail TouchPoints

Party City will accelerate remodels to expand a new store format that features a dedicated service area for the retailer’s extensive balloon assortment along with “birthday worlds,” designed to be one-stop shops for both kids’ and adults’ celebrations. The retailer, which emerged from bankruptcy in October 2023 with a fleet of more than 750 stores, plans to introduce the new format in several locations across the U.S. during the first half of 2024.

Planning 239
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In-N-Out Burger Plans To Open First Restaurant in Washington

Retail Wire

In-N-Out Burger, a popular fast-food institution originating in California, is gearing up to open its first location in Washington state.

Planning 162

More Trending

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Toyota CEO Predicts Limited EV Market Share Growth by 2030

Retail Wire

In a recent interview with Automotive News, Toyota CEO Ted Ogawa revealed his projection that electric vehicles (EVs) would only constitute 30% of the US new-vehicle market by 2030, a figure significantly lower than the EPA's previous target.

Marketing 147
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How Natori Used AI to Sharpen Retargeting and Achieve a 943% ROAS

Retail TouchPoints

Retargeting existing customers to boost conversions has always been a strong tactic for retailers, and it’s likely to become even more important as third-party cookies deprecate and more stringent privacy regulations go into effect. Women’s intimates and apparel retailer Natori has shown that using artificial intelligence (AI) can supercharge retailers’ retargeting efforts.

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Shrinkflation Bill May Help With Increased Costs of Consumer Goods

Retail Wire

The legislation is set to help American families with their grocery costs.

Consumer 147
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Australian startup launches smart kitchen bin

Inside Retail

Australian startup Carden has introduced The Twin, a functional garbage can designed to rethink ignored homewares. The Twin aims to convert the average kitchen bin into an attractive feature that should be showcased rather than hidden. According to the firm, customers have responded well to the Twin’s launch, with the Kickstarter campaign earning more than $50,000 from hundreds of backers in just a few days.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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NYC Congestion Pricing: City Dwellers, Commuters Pay More To Drive

Retail Wire

An attempt to free up traffic on Big Apple Streets will cost the city's commuters.

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"Subtle luxury" defines Shoreditch jewellery store by Hollie Bowden Interiors

Dezeen

Interior design studio Hollie Bowden Interiors has created fine jeweller Rachel Boston's flagship store and showroom in London. Located in Shoreditch's Redchurch Street, the store is split into four main areas – the retail space, private appointment area, workshop and office space for the jeweller's team of 12. The space blends a neutral palette of glass, steel and sycamore wood veneer The store aims to blend a neutral material palette of glass and steel with sycamore wood veneer and velvet moha

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Boeing 737 MAX Woes: FAA Demands Fixes Amid Safety Concerns

Retail Wire

Federal regulators, represented by the Federal Aviation Administration (FAA), have expressed growing impatience with Boeing's quality control issues, giving the company a 90-day ultimatum to devise a comprehensive plan for improvement.

Planning 147
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M&S wins Marble Arch legal battle as Gove’s decision branded ‘unlawful’

Retail Gazette

The High Court has ruled that Michael Gove’s decision to block M&S’ redevelopment plans of its Marble Arch flagship branch was “unlawful” M&S launched a planning appeal last month, following the secretary of state’s decision to reject plans that would see the Art Deco building on London’s Oxford Street demolished and replaced with a newly-built 10-storey complex.

Planning 126
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Elon Musk Sues OpenAI and CEO Sam Altman Over Mission Shift

Retail Wire

Elon Musk has filed a lawsuit against Microsoft-backed OpenAI and its CEO, Sam Altman, alleging a departure from the company's original mission of developing AI for the broader benefit of humanity.

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High Court Rules Against Government in Marks & Spencer Marble Arch Store Dispute

365 Retail

In a pivotal legal battle over the future of Marks & Spencer’s flagship store at Marble Arch, London, the High Court has ruled in favour of the retailer, granting a judicial review against the Secretary of State for Levelling Up, Housing, and Communities, Michael Gove’s decision to deny planning permission for the redevelopment of the site.

Planning 126
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Over 100K Mouthwash Bottles Recalled Across the US Due to Poisoning Risk

Retail Wire

Nutraceutical recently announced that Heritage Store Hydrogen Peroxide Mouthwash is being recalled due to a potential risk of poisoning children.

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Asda unveils record investment to become highest paying UK grocer

Retail Gazette

Asda is investing a record £150m in its retail pay offer to become the highest paying grocery retailer, boosting hourly pay for over 120,000 workers. The supermarket’s investment will see an 8.4% rise for hourly-paid staff, with rates increasing to £12.04 from 1 July, and to £13.21 for workers inside the M25. The move comes after a 10% uplift for hourly-paid retail roles in 2023, and a 28% total rise in retail pay since the Issa brothers acquired Asda in 2021, with a total investment of ne

Grocer 122
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Your Video Doorbell Might Be at Risk of Being Hacked

Retail Wire

According to a Consumer Reports investigation, a long line of video doorbells sold by major retail companies such as Amazon, Walmart, SHEIN, Sears, and Temu are at risk of being hacked.

ATS 124
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Best Buy braces for layoffs, store closures amid flat revenue in Q4

Retail Dive

The retailer plans to invest heavily this year in improving its in-store merchandising and shopping experience.

Planning 118
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Nominations open for 2024 Elevate Awards

Retail Customer Experience

Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience.

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Asda co-owner to step aside and hire new chief executive

Retail Gazette

Asda co-owner Mohsin Issa is set to hand over the running of the supermarket as part of a revamp of the chain. Speaking to the BBC in his first interview , Issa explained he was carrying out a “reset” of the retailer before hiring a new CEO. He explained he was “getting to a point” where he could step aside and hire a chief executive to lead the grocer.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Retailers looking to harness Gen AI must beware of its double-edged sword

Retail Customer Experience

By adopting the proper strategies and resources, retailers can look to enjoy the promises that gen AI has laid out for the future

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Oxford Street revamp to generate £2.8bn additional sales by 2033

Retail Gazette

The Oxford Street overhaul is forecast to generate up to £2.8bn extra sales during the first five years after its completion, New West End Company (NWEC) has found. The £90m revamp, which is due to start this autumn and predicted to complete by 2027, will see improvements to the shopping district including new trees, wider pavements, and better street lighting.

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Arc’teryx Unveils Its Largest European Store in London’s Covent Garden

365 Retail

Arc’teryx Equipment, a Canadian brand acclaimed for its high-performance outdoor apparel and gear, has launched its most expansive European store yet in London’s Covent Garden as of Thursday, 29th February. This opening marks a significant expansion for the brand in Europe, notably introducing the region’s first ReBIRD Service Centre, dedicated to product repairs and fostering a sustainable future for outdoor equipment.

Outdoor 109
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Boots poaches former Asda exec as strategy and transformation director

Retail Gazette

Boots has named former Asda strategy head Preyash Thakrar as its new strategy and transformation director, as the cosmetics retailer “embarks on a significant period of change” The executive previously served as chief strategy and customer officer at Asda, leading the grocer’s strategy and partnerships team. He stepped down from the supermarket shortly after its takeover by the Issa brothers in 2021.

Grocer 111
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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The Weekly Closeout: Thrasio files Ch. 11 bankruptcy and Will Macy’s close its San Francisco flagship?

Retail Dive

The e-commerce aggregator will eliminate hundreds of millions of dollars in debt, while the department store is evaluating its real estate assets.

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The Works axes loyalty scheme in a bid to cut costs

Retail Gazette

The Works is scrapping its loyalty scheme at the end of this month as it looks for ways to reduce costs amid ongoing inflationary pressures. The value retailer’s Together Rewards programme, which gives customers five points for every £1 spent, will close down on March 30 and members have until June 29 to redeem any vouchers they have collected.

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Cisco Live Melbourne SOC Report

Cisco Retail

Executive Summary. 1 The Team… 2 Team Leaders. 2 Core Infrastructure and Threat Hunting. 2 Threat Hunting. 2 Build and Operation. 2 SOC Architecture.

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Global Expansion Is the Future for Small Businesses

LS Retail

©iStock/Galeanu Mihai According to Courtney Kincaid, President and CEO of the Indiana CPA Society, global expansion is now easier than ever. She says studies show businesses are more successful in the long term when they spread their reach to new countries and markets. As the world becomes more connected, small business owners should look for ways to expand their reach overseas to find new customers, follow this blog , access resources like this one and Women Entrepreneurs Grow Global®.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.