Retail Focus

NOVEMBER 7, 2023

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The landscape of luxury retail has undergone a profound evolution in recent years, ushering in a new era where the boundaries between the physical and digital realms are blurred. The catalyst behind this transformation is the emergence of hyperphysical stores, a groundbreaking approach that is redefining the very essence of the retail experience.

Store Layout 147

Store Layout Clienteling Shopping Inventory Management 147

Retail TouchPoints

NOVEMBER 7, 2023

Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom , Macy’s, and Old Navy falling victim to major shoplifting cases. In addition, Target recently announced that theft and ORC were drivers in its $500 million year-over-year decrease in profits. These publicized reports and incidents have alerted more retail leaders to the very real business threat that ORC poses.

Loss Prevention 297

Loss Prevention Shrinkage Returns Payment Services 297

Inside Retail

NOVEMBER 7, 2023

Fast-food restaurant chain McDonald’s has collaborated with casual footwear label Crocs in Australia to release the first-ever McDonald’s x Crocs collection. Available across the country from Wednesday (November 7), the collection includes the Grimace x Crocs Cozzy Sandal, Birdie x Crocs Classic Clog, Hamburglar x Crocs Classic Clog, and McDonald’s x Crocs Classic Clog.

Marketing 290

Marketing Accessories Fashion 290

Retail TouchPoints

NOVEMBER 7, 2023

A retail store can be an overwhelming experience for those on the autism spectrum, so beginning Nov. 10 Walmart will create a sensory-friendly environment for two hours per day, from 8 a.m. to 10 a.m., in all its U.S. and Puerto Rico stores. The program, which includes tuning display TVs to a static image, turning off the radio and lowering the lights where possible, debuted during the back-to-school season but will now continue indefinitely.

Management 278

Management Store Operations Customer Experience ATS 278

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail Wire

NOVEMBER 7, 2023

Kraft Heinz has announced a new pickle ketchup that will be released across the nation.

278

278

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. Serving communities as far north as Saibai Island and Boigu Island – located a few kilometres from Papua New Guinea – CEQ is tasked with providing food security and essential services for these communities.

Kiosk 277

Kiosk ATS Supermarket Location 277

Inside Retail

NOVEMBER 7, 2023

The intersection of technology and sustainability is redefining the fashion landscape in Asia, and one of the leaders of this movement is Smthgood, a marketplace with a mission. Smthgood isn’t just another online shopping destination; it’s actually harnessing the power of gamification, engagement and loyalty to incentivise consumers to make more thoughtful purchases.

Social Commerce 264

Social Commerce Fashion Accounting Accessories 264

Retail Wire

NOVEMBER 7, 2023

WeWork, a trailblazer in the flexible co-working space that was once valued at $47 billion, has filed for bankruptcy

ATS 264

ATS 264

Retail TouchPoints

NOVEMBER 7, 2023

WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. late last year. WHP has signed long-term licensing agreements with PT MAP to introduce Express to Indonesia and with Kemsa for Paraguay.

Accessories 264

Accessories Apparel Brand Management Planning 264

Inside Retail

NOVEMBER 7, 2023

Fashion retailer H&M has launched its refurbished flagship store at Pitt Street in Sydney, coinciding with the appointment of Anna Baldwin as the new country sales manager for Australia and New Zealand. “We are very excited about our newly renovated H&M Pitt Street store. We’re set to enhance the customer journey, infusing the latest trends, and showcasing our fashion offering in an engaging and impactful way,” said Baldwin, who previously served as country sales manage

Management 264

Management Fashion Shopping ATS 264

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

NOVEMBER 7, 2023

Claire’s relevance was waning in the late 2010s as the shopping malls where so many of its stores were located became less of a destination among young consumers. But after the brand’s exit from bankruptcy in 2018, it has been on an aggressive turnaround mission that has included a new store strategy that brought Claire’s outside of shopping malls, a new loyalty program strategy and a new executive leadership team.

Advertising 264

Advertising Jewelry Consumer Accessories 264

Retail Wire

NOVEMBER 7, 2023

Meta has announced a significant policy change regarding the use of generative artificial intelligence (AI) in political advertising.

Advertising 262

Advertising 262

Retail TouchPoints

NOVEMBER 7, 2023

For more than a decade, Neiman Marcus has used its Bejeweled book to feature some of the most jaw-dropping (and piggy bank-breaking) luxury jewelry pieces. As part of its 2023 holiday strategy, the retailer has embedded the Bejeweled book into its annual Christmas Book and created a larger-than-life event for its most valuable customers. The inaugural Bejeweled Ball was held at the Hôtel Swexan in Dallas as Neiman Marcus sought to bring the Bejeweled book experience to life.

Jewelry 263

Jewelry Planning Shopping Marketing 263

Inside Retail

NOVEMBER 7, 2023

LVMH subsidiary Thélios has agreed to acquire luxury eyewear company Barton Perreira which has a loyal customer base, the majority of which is in the US. The acquisition is expected to lead to Barton Perreira’s footprint being broadened in Europe and Asia. Barton Perreira founders Bill Barton and Patty Perreira will continue in their roles as CEO and designer, respectively, and continue to lead the company after the acquisition. “We are excited to welcome Barton Perreira into our Mai

258

258

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

NOVEMBER 7, 2023

To make product customization easier and more contextual for online shoppers, Herman Miller and Design Within Reach (DWR) have both launched 3D product visualization on their U.S. retail websites. The 3D product visualization and customization features are powered by 3D Cloud by Marxent and are available on top-performing seating products, with plans to add more items in the future.

Customer Experience 263

Customer Experience Shopping Planning ATS 263

Retail Wire

NOVEMBER 7, 2023

The FDA is recalling three brands of apple cinnamon fruit puree pouches due to concerns about lead contamination.

214

214

Retail TouchPoints

NOVEMBER 7, 2023

It’s no secret that holiday shoppers this year are looking for deals , and Google wants to help. A new dedicated Deals page in Search will bring together millions of on-sale items, and new features in Chrome are designed to help shoppers ensure they’re getting the best price on whatever product they have their eye on. Making it Easier to ‘Shop Deals’ New Deals Experience on Google Search (Image courtesy Google) Users can now access the Google deals destination in Search by searching the term: “s

Markdowns 259

Markdowns Promotions Apparel Shopping 259

Retail Wire

NOVEMBER 7, 2023

GM has announced a temporary production half for its autonomous vehicle subsidiary Cruise's driverless van, the Origin.

203

203

Advertisement

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail TouchPoints

NOVEMBER 7, 2023

Bath & Body Works is taking its Men’s Shop on the road and bringing along some of the country’s top athletes as it aims to reach new fans for its growing line of men’s personal care and grooming products. Photo courtesy Bath & Body Works The traveling pop-up experience will be stationed alongside key sporting events in nine markets, with 14 tent pole stops planned as well as a number of surprise mid-week stops along the route.

Promotions 259

Promotions Shopping Planning Marketing 259

Retail Wire

NOVEMBER 7, 2023

The electric vehicle market might need to be recharged sooner than later.

Marketing 147

Marketing 147

Retail Focus

NOVEMBER 7, 2023

Savile Row, the world-renowned bespoke tailoring district in the heart of Mayfair, is debuting its new Christmas lights on Thursday , 16th November. The Christmas lights have taken inspiration from iconic tools found in every tailor’s workshop: a pair of shears. The giant illuminated golden shears are seen cutting through a glittering pealight swathe of ‘fabric’, with the message of ‘Savile Row Christmas’ twinkling against the winter sky.

Accessories 147

Accessories Location ATS 147

Retail Wire

NOVEMBER 7, 2023

OpenAI announced exciting new developments at its first-ever developer conference, DevDay.

ATS 147

ATS 147

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Gazette

NOVEMBER 7, 2023

Grocery price inflation has fallen to single digits for the first time in 16 months, providing some relief for consumers as the key Christmas shopping period nears. Prices across grocers were 9.7% higher than a year ago over the four weeks to October 29, down from the previous month’s 11%, Kantar analysts said. It is the eighth consecutive decline in the rate of price rises since the figure peaked at 17.5% in March, and the first time the figure has fallen below 10% since July last year.

Grocer 137

Grocer Promotions Consumer Shopping 137

Retail Dive

NOVEMBER 7, 2023

The specialty retailer is landing record sales, enticing adult shoppers and sporting a plethora of store formats. It’s even made a holiday movie.

Specialty Retailers 130

Specialty Retailers 130

Inside Retail

NOVEMBER 7, 2023

As Taking Shape’s SEO and digital performance manager, Kiran Flynn is the plus-size fashion brand’s go-to person for digital and content marketing. Relatively new to retail – she joined Taking Shape from a performance marketing agency in 2021, and prior to that, she worked in the travel industry – Flynn is eager to continue expanding her knowledge and responsibilities in this sector.

Management 130

Management Fashion Marketing Promotions 130

Retail Wire

NOVEMBER 7, 2023

Uber just released its financial results for the third quarter of 2023.

130

130

Advertisement

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Inside Retail

NOVEMBER 7, 2023

Ebay forecast fourth-quarter revenue and profit below Wall Street estimates and joined other e-commerce platforms in sounding the alarm on weaker-than-expected consumer spending. San Jose, California-based Ebay’s shares were down about 6.8 per cent in trading after the bell. High interest rates and stubborn inflation across major economies in Europe as well as in the US have further eaten into consumers’ discretionary budgets.

Consumer 130

Consumer ATS 130

Retail Dive

NOVEMBER 7, 2023

The prevalence of junk ads on the platform eventually led Amazon to implement a “cost of defect” into its ad auction, the FTC’s antitrust complaint alleges.

124

124

Inside Retail

NOVEMBER 7, 2023

The four-day-long omnichannel shopping festival Black Friday Cyber Monday (BFCM) – one of the peak retail trading seasons for Australian retailers – provides a massive opportunity not only to optimise sales but to strategically attract new customers. BFCM is the time when retailers have the opportunity to implement multiple discount plans, countdown promotions and a focused, concentrated program of engagement with existing and new customers.

Promotions 130

Promotions Marketing Accessories Apparel 130

Retail Customer Experience

NOVEMBER 7, 2023

Trust is not just an intangible concept but rather carries genuine value for retailers.

Consumer 119

Consumer 119

Advertisement

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale