RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

The holiday season of 2023 promises to be a mixed bag of discounts, smart spending and changes in consumer behavior. From bustling U.S. malls to charming European markets, shoppers are adjusting their spending habits in line with inflation and rising costs of living. But the frosty economic climate hasn’t diminished their overall enthusiasm for festive shopping, with Americans remaining optimistic about the upcoming season, according to McKinsey.

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Retail TouchPoints

DECEMBER 4, 2023

Build-A-Bear Entertainment , a division of Build-A-Bear Workshop , is bringing its latest feature film, Glisten and the Merry Mission , to digital platforms following its theatrical debut last month. The movie, which is inspired by the retailer’s Merry Mission plush collection, is now available for rent or purchase on the Build-A-Bear website and streaming platforms in North America, as well as via digital on-demand in Australia, New Zealand and the UK.

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Inside Retail

DECEMBER 4, 2023

With brands and retailers weathering through an uncertain economic climate, they’re reshuffling their priorities to help navigate turbulent waters. In calmer conditions, businesses zeroed in on offering the highest quality products for the most affordable price. Today, with higher competition and lower expectations, businesses are confronted with a crowded marketplace and constrained budgets.

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Retail TouchPoints

DECEMBER 4, 2023

Sam’s Club plans to open two new distribution centers (DCs) during Q1 2024 — a 370,000-square-foot facility in the St. Louis area and a 365,000-square-foot DC in Shakopee, Minn., near Minneapolis. The new facilities are part of the retailer’s multi-year growth plan , which also includes opening a DC in Oklahoma City and a fulfillment center in Lithia Springs, Ga.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

DECEMBER 4, 2023

Berkshire Hathaway’s toy company Jazwares has acquired toy distributor Big Balloon, as part of its global expansion plans. The acquisition of Big Balloon, a key player in the Australian toy industry for more than 12 years, is an investment in the future global growth of Jazwares, said Judd Zebersky, founder and CEO of Jazwares. “Jazwares Australia will have a major impact on the toy industry in the long-term, with the team’s laser focus on Jazwares’ brands and business, adding value to all retai

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Retail TouchPoints

DECEMBER 4, 2023

Nieman Marcus has rejected Saks Fifth Avenue ’s latest takeover bid, according to the Wall Street Journal. This offer had valued Neiman Marcus at $3 billion , but the luxury retailer objected to the deal’s structure because a significant portion of the payout would not have been in cash, people familiar with the matter told WSJ. This latest round of takeover talks has been underway for months, continuing a saga that began as far back as 2017 , when Neiman Marcus put itself up for sale and bega

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Discount Store Department Stores Consumer ATS 278

Retail TouchPoints

DECEMBER 4, 2023

Walmart has kicked off a three- month pilot offering free HIV screenings at pharmacies in Petersburg and Ashland, Va. The finger prick blood sample tests will be administered by Walmart pharmacists, and while customers are waiting the 20 to 30 minutes for their results the pharmacists can discuss other preventative measures such a STI tests, contraceptive use, medication to treat or prevent the spread of HIV and vaccines the patient may need.

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Inside Retail

DECEMBER 4, 2023

Leisurewear brand Venroy has opened a new permanent flagship boutique in Bondi Beach, where the company was founded back in 2010. The store is located in the old Bondi Beach Post Office on Hall Street and is Venroy’s largest store to date. “As Venroy travels around the world, with stores from Sydney, Melbourne and Byron to Capri and Montauk, it feels like the right moment to revisit and expand our presence in Bondi Beach, the place where it all began,” said Sean Venturi, VenroyR

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Retail TouchPoints

DECEMBER 4, 2023

Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy to life. During this episode of Experience Insiders, she shares how JCPenney is leveraging consumer insights to inform its in-store services, and how the company is using beauty and self-care services to drive traffic, engagement and loyalty.

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Consumer 264

Inside Retail

DECEMBER 4, 2023

Australian sportswear chain Rebel unveiled the next generation of its experiential store concept , RCX, in Melbourne last week. Dubbed RCX 2.0, the flagship store features a slew of new customer service offerings, including a dedicated Fit Studio for female shoppers to try on sports bras and leggings, 3D foot-scanning and shoe recommendation technology, and the city’s first-ever rooftop basketball court.

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Store Layout Apparel Boutique Customer Experience 264

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. The facility, which currently employs 200 full- and part-time employees, is expected to require an additional 400 full-time workers by 2029. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla.

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Retail Wire

DECEMBER 4, 2023

In a bold step intending to bolster its status in the aviation industry, Alaska Air announced that it will absorb rival Hawaiian Airlines into its operations for a whopping $1.9 billion.

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Retail TouchPoints

DECEMBER 4, 2023

The retail industry is facing exceptional challenges in this post-pandemic era. Customers are more demanding, less loyal and more diverse than ever before. Add concerns such as labor shortages and the quest for greater profitability and the odds begin to look more than just demanding. To stay ahead of the curve, a lot depends on warehouse logistics and distribution.

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Inside Retail

DECEMBER 4, 2023

Frankie4 has appointed Hilary McMillan as CEO, coinciding with the opening of the podiatrists-founded footwear brand’s 10th global store and forging of strategic partnerships with retail giants Nordstrom and J. Jill. Before the promotion, McMillan served as COO and brand officer of Frankie4. She started with the company as a human resource manager when it operated podiatry clinics in Brisbane. “Hilary possesses all the skills, passion, and vision to take Frankie4 to the next level,”

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

DECEMBER 4, 2023

Marriott Bonvoy is collaborating with family experience company and retailer CAMP on a new “club experience” for toddlers and tweens. Reminiscent of the “kids clubs” available through many vacation resorts and cruise ships, CAMP Club is designed to offer engaging and interactive experiences at Marriott Bonvoy’s hotels and resorts worldwide that are tailored to the needs of different age groups.

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Retail Wire

DECEMBER 4, 2023

Just days before Hanukkah, Manischewitz is recalling its Dark Chocolate Coins because the product may contain undeclared milk.

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Inside Retail

DECEMBER 4, 2023

The gender gap in the market for effective hormonal solutions is a pain point that has been felt by women for decades. Historically, men have always secured a greater share of medical research funding than women, which has created a healthcare gap that has largely gone unchecked. There is five times more research into erectile dysfunction which affects 19 per cent of men, than into premenstrual syndrome which affects 90 per cent of women, according to The Guardian.

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Retail Wire

DECEMBER 4, 2023

A recent lawsuit against Old Navy alleges that its AI chatbot takes part in illegal wiretapping.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail TouchPoints

DECEMBER 4, 2023

Goodwill Industries of Greater New York and Northern New Jersey (Goodwill NYNJ) has opened its first Mini Shop & Donation Drop location in Manhattan’s Upper East Side (UES). The 1,000-square-foot Goodwill Mini Shop & Donation Drop is a smaller-format store compared to traditional Goodwill stores and Donation Centers, and it offers a curated selection of pre-loved donated goods including apparel, home décor, books, glassware and knick-knacks.

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Retail Wire

DECEMBER 4, 2023

Sony has announced that hundreds of Discovery shows that players have already purchased through the PlayStation digital store will be removed from their libraries by the end of this year.

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Wiser

DECEMBER 4, 2023

For brand manufacturers, retail monitoring is a critical aspect of maintaining and enhancing market presence. It offers detailed insights into product performance, customer preferences, and the effectiveness of sales strategies across different platforms. Monitoring these multiple aspects allows manufacturers to modify and optimize their strategies in real-time, improving product visibility and customer relationships.

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Retail Wire

DECEMBER 4, 2023

A third Spotify layoff will impact 17% of the company's workforce, even after the company saw an uptick in profits in its third quarter due to the Taylor Swift effect.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Dive

DECEMBER 4, 2023

The group said it didn’t realize an outside assessment of organized retail crime had used an old NRF estimate of total inventory loss, including loss unrelated to theft.

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Inside Retail

DECEMBER 4, 2023

“Deck the halls with boughs of holly.” But instead of ‘halls’, it’s a lengthy course of Fifth Avenue in New York City, stretching out from 46th to 61st Street. And instead of ‘holly’, it’s Nest New York’s popular seasonal home scent, Holiday. The Holiday aroma — a festive blend of pomegranate, mandarin orange, pine, cloves, cinnamon, vanilla, and amber — was the number one luxury candle sold in America in 2022, according to research con

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Marketing Department Stores Consumer Shopping 130

Retail Wire

DECEMBER 4, 2023

International Business Machines (IBM) has revealed two technological milestones — a next-gen quantum computing chip and a cutting-edge machine to complement it.

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Inside Retail

DECEMBER 4, 2023

Actress and supermodel Christie Brinkley has partnered with media and consumer products company Xcel Brands to launch lifestyle and apparel brand Twrhll. Twrhll is expected to be initially launched next spring and its products will be distributed through retail and live stream channels, in which Xcel Brands has expertise. Brinkley will appear on broadcasting and streaming services as she will serve as the face and voice of the brand. “I want to inspire women at any age and with any body ty

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Fashion Apparel Consumer ATS 130

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Wire

DECEMBER 4, 2023

In a testament to Uber's recent business revival, the ride-hailing and delivery company's stock is prepped for inclusion in the esteemed S&P 500 index.

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Marketing 130

Inside Retail

DECEMBER 4, 2023

In the heart of Singapore, nestled within the charming precinct of Neil Road, lies a meticulously restored shophouse that serves as the new atelier for Carrie K , a fine jewellery brand that has not only adorned individuals with exquisite pieces but has also become a custodian of local tales. The journey of Carrie K is inseparable from the visionary behind its creation – Carolyn Kan, a luminary in the world of jewellery design.

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Retail Wire

DECEMBER 4, 2023

New recipes and free food are available on the Burger King menu.

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Inside Retail

DECEMBER 4, 2023

Liquor retailer, Dan Murphy’s has unveiled V-tex – a technology that can chill cans and bottles to 5 degrees Celsius in just three minutes – currently under trial at the company’s Coogee outlet. V-tex is a low-energy device that rotates beverages at speed inside a bath of ice water, ensuring a consistent temperature without causing any disturbance to the liquid inside its vessel – which Dan Murphy’s says is ideal for both wine and carbonated drinks.

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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