Retail TouchPoints

JANUARY 17, 2024

The relationship between dogs and humans can be traced as far back as 30,000 years ago. But our four-legged friends no longer help us hunt, and instead we send them Valentine’s cards (Moonpig reported a 30% year on year increase this year). Pets have never had a bigger role in our lives. Not only are we welcoming more furry friends into our homes, with 3.2 million households adopting a pet over the pandemic alone, 85% of us now see them as part of the family.

Marketing 277

Marketing Outdoor Consumer ATS 277

Inside Retail

JANUARY 17, 2024

Retailers have reported delays and significant out-of-stocks as a result of the ongoing dispute between port operator DP World and the Maritime Union of Australia (MUA). The dispute has led to a two to eight week backlog in shipments and 48,000 shipping containers standing idle nationwide, according to the Australian Retailers Association (ARA). ARA CEO Paul Zahra said retailers have managed to minimise the negative impact on consumers, but warned the inconvenience of out-of-stocks and delays co

Shipping 278

Shipping Consumer Management 278

Retail TouchPoints

JANUARY 17, 2024

Luxury resale marketplace The RealReal has partnered with digital ID platform Eon and joined its Eon Exchange , an ecosystem of integrated apps, partners and services. Through this integration, The RealReal hopes to streamline the process of consigning items on its marketplace. Owners of luxury fashion items from Eon’s network of brand partners will be able to scan their item to access its history, including provenance and previous sale history, and will now be given the option to consign with

Fashion 264

Fashion Consumer ATS 264

Retail Focus

JANUARY 17, 2024

Canada’s leading book retailer approached Dalziel & Pow to create a concept for a key new opening in Toronto. This 16,000 sqft experience honours its Canadian roots and the community that makes each Indigo location a self-declared “happy place” for customers. Photography by BDP | Nick Caville The concept is a book-lovers paradise in the heart of downtown Toronto where in addition to a range of 40,000 books curated for the location, shoppers can experience a paper & stationery shop, hom

Kiosk 147

Kiosk Accessories Location Shopping 147

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Customer Experience

Retail TouchPoints

JANUARY 17, 2024

PawWire , the latest B2B2C platform from The Wires, offers pet owners a panoply of products from around the world presented as part of a personalized shopping experience. Each time customers open the app they can view a curated selection of brands in “The Edit” section. Users swipe to either “like” or “pass” on new brands that are surfaced during each session, similar to popular dating apps.

Consumer 264

Consumer Shopping Customer Experience ATS 264

Retail Focus

JANUARY 17, 2024

The Retail Visual Merchandising and Display Awards 2024 are rapidly approaching, and the growing excitement in the industry underscores the importance of securing a table or ticket for anyone involved in the retail sector. These awards, celebrated annually, are a coveted mark of excellence and innovation in the world of retail design and display. It’s an opportunity for professionals to showcase their skills, for brands to highlight their creativity, and for the industry to come together i

Visual Merchandising 147

Visual Merchandising ATS 147

Wiser

JANUARY 17, 2024

Pricing plays a critical role in determining a product’s market position, sales growth, and profitability. A well-thought-out pricing strategy can be the difference between a product that flies off the shelves and one that lags behind. One such strategy that has gained traction for its effectiveness is life cycle pricing. Life cycle pricing is a dynamic approach that considers the various stages a product goes through, from introduction to the decline stage.

Management 140

Management Marketing Consumer ATS 140

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points. The new Ikea stores will be located in Austin, Texas (scheduled for summer 2024), the Atlanta metro area, and two locations in greater Los Angeles.

Planning 147

Planning Location Accounting Shopping 147

Inside Retail

JANUARY 17, 2024

Retailers worldwide are navigating a complex web of logistical challenges triggered by recent militant attacks on vessels in the Red Sea. The attacks have prompted major container ship operators, including industry giants Maersk and Hapag-Lloyd, to reroute vessels away from the Suez Canal – the shortest route from Asia to Europe. This unexpected twist comes as retailers gear up for the approaching China Lunar New Year holiday, compelling them to stock up on goods and explore alternative transpor

Shipping 130

Shipping Planning Marketing ATS 130

Retail Wire

JANUARY 17, 2024

Bad news for U.S.-based Apple fans this week — the latest models of the Apple Watch can't be imported stateside.

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130

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

JANUARY 17, 2024

The Body Shop, founded in 1976, was the first beauty company to actively fight against animal testing. Today, it is the first global beauty brand with 100 per cent of its product range vegan certified. The Body Shop’s APAC brand and activism director Shannon Chrisp, told Inside Retail “Our decision to have 100 per cent of our product formulations vegan certified was a natural next step for The Body Shop.

Shopping 130

Shopping Marketing Consumer ATS 130

Retail Wire

JANUARY 17, 2024

Google is releasing hundreds of employees from its advertising sales team.

Advertising 130

Advertising 130

Inside Retail

JANUARY 17, 2024

Supermarket chain Coles has joined B-cycle, adding 846 battery recycling drop-off points across Australia. “It’s estimated that Aussies have more than 150 million loose batteries in their homes but only 12 per cent are currently being recycled,” said Brooke Donnelly, GM of sustainability at Coles. “By adding battery collection bins out the front of our stores we’re providing a way for our customers to recycle their batteries that is safe and convenient.” The g

Supermarket 130

Supermarket ATS 130

Retail Wire

JANUARY 17, 2024

Hoping to regain ground in the competitive Chinese market, Apple is temporarily lowering the prices of some of its latest iPhones by $70 and some MacBook Air laptops by a whopping $112.

Marketing 130

Marketing 130

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Focus

JANUARY 17, 2024

Prepare to embark on a journey into the captivating world where luxury fashion and iGaming converge, creating an intriguing and unexpected fusion. As we step onto the stage set by this article, we are about to explore the mesmerizing intersection between two seemingly disparate realms. On one side, we have the world of high-end fashion, characterized by its exclusivity, glamour, and attention to detail.

Fashion 130

Fashion Accessories Clienteling ATS 130

Retail Wire

JANUARY 17, 2024

Restaurant Brands International will spend $1 billion in cash to buy Carrols Restaurant Group, which is the largest U.S. franchisee of Burger King.

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130

Inside Retail

JANUARY 17, 2024

Step One has partnered with surf rescue services provider Surf Life Saving Australia (SLSA) with the launch of a bespoke underwear range for surf lifesavers. The brand claims that its breathable underwear can help prevent chafing and will keep lifeguards comfortable. It will also donate $5 to SLSA for every pair sold. “We have set out to understand the science of underwear because we believe that a good day starts with good undies,” said Step One founder Greg Taylor. “We have c

Promotions 130

Promotions Accessories Fashion Marketing 130

Retail Dive

JANUARY 17, 2024

Major retailers and consumer packaged goods companies foresee their sales growing or remaining the same from last year, the report found.

Marketing 126

Marketing Consumer 126

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Marketing

Retail Gazette

JANUARY 17, 2024

Poundland is set to begin refurbishing 11 of its converted ex-Wilko stores as it looks to “turn each store into the best Poundland it can be” The discount retailer, which took on 71 former Wilko shop leases last year, said the work would “vary from store-to-store” and include fresh signage, new colleague areas and chiller cabinets for its food range.

Shopping 124

Shopping ATS 124

Retail Dive

JANUARY 17, 2024

CEO Dave Kimbell discussed recent innovations the retailer has introduced and why the beauty category is expected to remain strong.

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122

Retail Customer Experience

JANUARY 17, 2024

In today's retail environment, personalization is no longer a luxury; it's a necessity.

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119

Retail Dive

JANUARY 17, 2024

The executive, along with Brooklinen CEO Billy May, discussed recent challenges in the sector and how to usher the brands into the next era of growth.

Marketing 122

Marketing 122

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Gazette

JANUARY 17, 2024

Despite the cost-of-living crisis, it was a bumper Christmas for grocery retail, with Kantar figures showing it was the busiest since 2019. A whopping 488m trips were made to supermarkets during the four weeks to 24 December, 12m more than last year, with the average household splashing out £477 over the month. Kantar head of retail and consumer insight Fraser McKevitt says: “As we expected, this Christmas was a whopper.

Supermarket 116

Supermarket Grocer Promotions Fulfillment 116

Retail Dive

JANUARY 17, 2024

Leaders from Wayfair and SSENSE discussed how they are spearheading good CX by emphasizing a smooth digital checkout at NRF 2024.

Checkout 121

Checkout ATS 121

Dezeen

JANUARY 17, 2024

Texas architecture studio Side Angle Side has adapted a 1960s post office into a food market and restaurant in Austin. Opened in October 2023 in the Hyde Park area, Tiny Grocer serves as a speciality market, bar and cafe while Bureau de Poste is a modern French bistro led by celebrity chef Jo Chan. Side Angle Side has transformed a 1960s post office into a food market and restaurant Austin-based commercial and residential architecture firm Side Angle Side renovated the 3,500-square foot (325-squ

Grocer 110

Grocer Outdoor Marketing Planning 110

Retail Dive

JANUARY 17, 2024

The luxury skin care company, which recently received funding from L Catterton, is bringing on the former chief executive of Tula for its top role.

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111

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Marketing

Retail Times

JANUARY 17, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Unilever has partnered with the accessibility app specialist Be My Eyes, the developer of accessibility solutions apps that connects people who are blind or low-vision to a world network of volunteers and AI-powered virtual assistance, to expand their use of AI technology to add powerful new tools to the cooking experience of their products for shoppers

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Retail Dive

JANUARY 17, 2024

The home improvement retailer promoted company veteran Margi Vagell to take over for the retiring Don Frieson.

Promotions 109

Promotions 109

365 Retail

JANUARY 17, 2024

The retail scene in Belfast welcomes a new addition with the opening of a Sports Direct store in Boucher Retail Park, an initiative of Frasers Group plc. Occupying 35,000 square feet, this new store represents a significant upgrade from its previous location within the same park, enhancing the shopping experience for local customers. Set in a modern and spacious environment, the store brings together an extensive selection of sports and lifestyle brands.

Location 105

Location Management Shopping ATS 105

Retail Gazette

JANUARY 17, 2024

Lidl is to close its Walsall warehouse, placing 100 jobs at risk, as it no longer meets its “operational requirements” The discounter has entered a consultation period with those impacted by the closure and is offering staff members the option between redundancy or redeployment when it closes in 12 months. The supermarket said it hoped to redeploy most of the workers at alternative sites, including its Wednesbury warehouse in the West Midlands.

Supermarket 105

Supermarket ATS Grocer Management 105

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