Thu.Oct 12, 2023

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Looking good offline – Lighting Ace & Tate’s physical stores

Retail Focus

With its trendy approach to eyewear, unique business model, transparency and sustainability initiatives, Ace & Tate continues to push the boundaries set by traditional opticians. Its uber-cool online presence is coming through strongly in its growing number of bold, bright, and visually impactful physical retail spaces. Shoplight is delighted to be working with fellow B Corp Ace & Tate, helping them deliver lighting that complements its recognisable interiors and branding.

Fashion 147
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AI’s Rapid Growth Combined with Other Emerging Technologies Will Drive Greater Accessibility

Retail TouchPoints

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay. As a matter of fact, as accessibility becomes a more prevalent concern in the retail sector, the interplay between new technology and AI represents some good news.

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Peter Alexander secures Moulin Rouge licence for Australian sleepwear

Inside Retail

Peter Alexander has secured a licence to produce a sleep and lounge collection co-branded with Moulin Rouge, in a deal negotiated by Melbourne-based firm Asembl. The Moulin Rouge collection, available in Peter Alexander stores and online, includes sleep and lounge pieces as part of Peter Alexander’s ‘Paris’ collection. The sleepwear line is inspired by Moulin Rouge and features the club’s classic posters and themes.

Consumer 278
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AI-Generated Product Recommendations Power Amazon’s Fall Prime Event

Retail TouchPoints

Sales during Amazon ’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat compared to last year when the sale debuted, according to data from Salesforce. Among the best-selling categories during this year’s event — which took place Oct. 10-11 and now marks the unofficial kickoff to the holiday season — were apparel , beauty , home and toys.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Christmas unwrapped: What to expect and how to win this holiday season

Inside Retail

The holiday season has long been a critical trading period for the retail sector. For many retailers, the months of November and December make up a large chunk of their annual sales, with customers out shopping in droves ahead of the Christmas season. However, after a number of years of record spending in Australia, this holiday season is shaping up to be a bit less merry than usual.

Finance 264
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Fickle Consumers? CVS Prescribes its CarePass Paid Loyalty Program

Retail TouchPoints

When asked the first thing that comes to mind when one thinks of CVS , chances are good that many people will say the receipts. The pharmacy chain’s comically long trail of coupons has practically reached icon status (if being a clue in the New York Times crossword puzzle is any indication; take a look at 60 Down from earlier this year). In 2016, then President of CVS Pharmacy Helena Foulkes made a surprise appearance on ABC’s “Jimmy Kimmel Live” to unveil the option for digita

Consumer 288

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With Addition of Petco, Happy Returns Network Surpasses 10,000 Locations

Retail TouchPoints

After a successful trial, Petco is expanding its partnership with PayPal -owned reverse logistics solution Happy Returns to all its stores nationwide. Petco customers can now bring ecommerce orders they need to return with them while running errands for their pets, with no box or shipping label required. And customers that use Happy Returns Bars in Petco stores also will receive a same-day coupon they can use to get their pet a new toy.

Returns 278
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Wilko relaunches website under new owner The Range

Retail Gazette

Wilko’s new owner The Range has relaunched the brand’s website after buying it out of administration last month. The discount retailer has recommenced trading on thousands of product lines across the home and garden, with hundreds of new lines and own brands to be added to the site daily. The Range snapped up Wilko’s brand, website and intellectual property in September after the retailer was forced to call in administrators.

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Eight Brands Fight Back Against ‘Luxury Tax’ on Menstrual Products

Retail TouchPoints

Eight feminine care brands in the menstrual hygiene space have converged to create The Tampon Tax Back Coalition, aiming to abolish the taxation on menstruation products that still exists in 21 U.S. states. As part of this joint venture, August , Cora , DIVA , LOLA , The Honey Pot , Rael , Here We Flo , and Saalt are all reimbursing consumers the amount of the tampon tax, whether they purchase products from these brands online or in third-party retail stores like Target and Walmart.

Consumer 264
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Reebok names Shaquille O’Neal president of basketball

Retail Dive

The former basketball star will lead strategy for the category as the athletics brand focuses on becoming a team sports brand once more.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Citing Rise of Generative AI, Snap Nixes ARES White-Label AR Offering

Retail TouchPoints

Just six months after it launched, Snap Inc. is closing its AR Enterprise Services (ARES) division, with CEO Evan Spiegel citing the company’s poor business performance and the rise of generative AI as factors contributing to the about-face. The closure will result in the elimination of 170 jobs. “After exploring our options over the past few months, it became clear that it would take significant incremental investment to grow our enterprise offering for retailers and we simply cannot make th

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Ikea’s full-year sales rise as more customers shop for the home

Retail Gazette

Ikea UK sales have jumped 11.9% to £2.46bn in its 2023 financial year, boosted by more customers shopping for the home amid the ongoing cost-of-living crisis. Tolga Öncü, retail manager at Ikea operator Ingka Group told Retail Gazette that shoppers were purchasing more practical homeware products. “Storage across the home has been really a high performing category as well as our bedroom, children’s, cooking and eating ranges.” Sales of its Pax and Komplement wardrobe systems ro

Shopping 130
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Walmart Launches New Certification Program to Teach Advertisers About Retail Media Offerings

Retail TouchPoints

Walmart Connect , the retailer’s retail media arm, has launched a new certification program to help advertisers of all types and levels understand and adopt the company’s evolving suite of advertising solutions. The Walmart Connect Academy Ad Certification program will be open for general access beginning on Oct. 16, 2023. It was initially beta tested by more than 500 commerce-focused employees at media investment company GroupM.

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Birkenstock steps onto the NYSE – and loses value

Inside Retail

Shoe manufacturer Birkenstock Holding has debuted on the New York Stock Exchange as it welcomes more investors following L Catterton’s acquisition of the company in 2021. The company priced its initial public offering at $46 per share, which gave it an $8.6 billion valuation. However, it opened at $41 per share, 11 per cent below the IPO price, according to CNN ‘s Nightcap.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Walmart GoLocal Taps Shipt Exec as VP

Retail TouchPoints

Walmart has onboarded Rina Hurst as the new VP of its Walmart GoLocal delivery service platform. Hurst joins the retail giant from Shipt, where she served as Chief Business Officer (CBO), helping the company drive significant growth and expand its footprint through hundreds of partnerships with retailers including 7-Eleven , Walgreens and Sephora. During her tenure at Shipt, Hurst drove strategic retail, brand and innovation partnerships and played a central role in optimizing order volume.

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Fast Retailing sees 18 per cent profit jump, eyes more China stores

Inside Retail

Fast Retailing Co, owner of clothing brand Uniqlo, forecast 18 per cent growth in annual profit next year, as it plans to expand in key markets including China, anticipating that the rising cost of living will make shoppers more price conscious. Fast Retailing, known for its fleece jackets and inexpensive basics, plans to open 80 new stores a year in Greater China which includes Hong Kong and Taiwan, 20 stores in North America, and 10 in Europe, its Chief Financial Officer Takeshi Okazaki told r

Planning 130
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Birkenstock slides 12% in public market debut

Retail Dive

The footwear brand began trading at $41 a share on Wednesday after pricing its IPO at $46.

Marketing 122
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Message in a bottle: How social media has disrupted the fragrance sector

Inside Retail

There was a time when you could define a decade by the overarching aesthetic that dominated the fashion, media and pop culture landscape of the period. In the ’70s, you had disco, in the ’80s, punk rock, and in the ’90s, grunge. But try to assign a singular term to the culture of today and you quickly come up short. It’s not just that trends have become more fleeting, they’re also more fragmented.

Consumer 130
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Banana Republic opens flagship in San Francisco

Retail Dive

The brand is opening a location at a time when other retailers are exiting the city.

Location 119
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What even is a thought leader? A personal branding expert explains

Inside Retail

Are you tired of the hustle and pressure to be authentic, build your personal brand , become an influencer or thought leader? Well, join the queue of others who are weary. After all, it’s exhausting trying to navigate the relentless brouhaha of brand image, These overused and misused phrases cause much stress, confusion and self-doubt. They also lead many down deep rabbit holes of dodgy marketing and LinkedIn activities in the quest for success.

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Melissa & Doug to be acquired for $950M

Retail Dive

The toy company will join Spin Master's portfolio, which includes children’s brands Paw Patrol, Bakugan and more.

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Meet Starsleep: the startup creating smart furniture for an ageing world

Inside Retail

In a world that’s rapidly greying, one US-based company is taking bold strides to redefine comfort and health management for the silver generation. As populations age, especially in regions like East and Southeast Asia, Europe, and North America, the quest for products that cater to the unique needs of older adults has never been more pressing.

Planning 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Poundland owner Pepco delivers record sales growth

Retail Gazette

Pepco Group has posted record full-year sales growth but said performance was “mixed” against a challenging backdrop. The Poundland owner saw group revenue rise by 17.7% to a record £4,876m on a constant currency basis for the year ending September 30, 2023, driven by Pepco growth of 24.8% and Poundland growth of 8.4%. While the group’s fourth quarter revenue rose by 12.5% year-on-year, group like-for-like revenues in the period were flat, but up 6% in the full year.

Marketing 118
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Retail appointments of the week

Inside Retail

Guzman Y Gomez appoints Hilton Brett as co-CEO By Celene Ignacio Quick service restaurant Guzman Y Gomez (GYG) has appointed Hilton Brett as co-CEO, effective immediately, as the company plans to launch an initial public offering and further expand in the US. Brett will be working alongside the restaurant’s founder and CEO Steven Marks, who announced in May that he would be stepping back from day-to-day operations to focus on culture and growth.

Returns 130
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Anthropologie, Pinterest partner on holiday showhouse

Retail Dive

The companies are merging in-person and digital shopping through unique QR codes in every room of its Brooklyn Heights pop-up.

Shopping 116
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Klarna adds AI-driven photo feature to entice shoppers

Inside Retail

Swedish payments group Klarna has launched a new AI-driven shopping feature, developed with OpenAI tech, that allows people to shop by taking a photo of products they like which then become available to buy in seconds on the company’s mobile app. Many start-up companies like Klarna are adding AI to their product portfolio to boost valuations as they wait for their turn to hit the public markets through an initial public offering.

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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty

365 Retail

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. At the time of writing, in the US there have been 12 retail declarations of bankruptcy so far in 2023 , over twice as many as 2022 in total.

Shrinkage 115
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Google to combine generative AI chatbot with virtual assistant

Inside Retail

Google says it plans to add generative artificial intelligence (AI) capabilities to its virtual assistant, and a company executive told Reuters the AI would allow the assistant to do things like help people plan a trip or catch up on emails and then ask follow-up questions. The Alphabet subsidiary said during its hardware event in New York that it plans to add generative AI features from its Bard chatbot into Google’s version of a virtual assistant, that aims to provide personalized help w

Planning 130
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Sainsbury’s creates 22,000 seasonal roles ahead of Christmas

Retail Gazette

Sainsbury’s has launched its recruitment drive for thousands of temporary jobs nationwide ahead of the festive season. The supermarket looks to add 22,000 extra seasonal roles, including 2,000 at Argos. The retailer will welcome its temporary workers earlier than usual this year, starting as early as this week to ensure there are enough staff for customers.

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Walgreens Unveils $1 Billion Cost-Cutting Plan as 2024 Profit Forecasts Fall Short

Retail Wire

Walgreens Boots Alliance has announced plans to implement at least $1 billion in cost reductions in 2024, including the closure of unprofitable stores and the

Planning 113
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s