Mon.Nov 20, 2023

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Black Friday & Cyber Monday: How Retailers Look to Win Shopper Interest

RIS News

The question on everyone's mind: will the volatile economic landscape stifle consumer spending due to inflation and rising debt, and put mounting pressure on shoppers during Black Friday sales?

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ).

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Amazon Layoffs Result in Hundreds of Jobs Lost in Alexa Division

Retail Wire

Amazon laid off hundreds of employees from its Alexa division as part of a broader cost-saving initiative.

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Pitt Street Mall keeps eighth ranking in world’s most expensive retail strips

Inside Retail

Sydney’s Pitt Street Mall has maintained its eighth spot in the rankings of the world’s most expensive retail strips. Pitt Street Mall has a rent of US$747 per sqft per year and is the only Australian destination included in the global top 10 list, based on Cushman & Wakefield’s Main Streets Across the World report. In Asia Pacific, Pitt Street Mall ranked fifth while Melbourne’s Bourke Street ranked 18th with a rent of $329.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Australian Department Store Digitizes Merch Buying Experience

Retail TouchPoints

David Jones , the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the most exclusive global and local brands, will use NuORDER Assortments by Lightspeed Commerce to empower buyers to digitally preview collections, develop assortment plans and complete orders in collaboration with brand partners, replacing manual, spreadsheet-based processes.

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Tom Ford opens its first Australian Beauty concept store

Inside Retail

Estee Lauder’s beauty brand Tom Ford will open its first concept Australian Beauty Store at Chadstone – The Fashion Capital. The space will house the whole Tom Ford Beauty Collection, personalisation services and exclusive Tom Ford Christmas presents, as well as private blend scents including the recently announced Myrrhe Mystère. Myrrhe Mystère’s amber woody scent features the combination of the myrrh essence and ultra-vanilla accord, which creates a modern serenity in the luxury co

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Frankie4 opens its first permanent retail store in Washington

Inside Retail

Australian footwear brand Frankie4 has opened its first permanent retail store in the US, at the Bellevue Collection in Washington. The podiatrist-founded footwear retailer has nine stores in Australia and decided to open the Washington store after the success of its pop-up store at the Bellevue Square last spring and summer. The 1844sqft store, designed by JPC Architects, features live plants and a curated collection of coffee table books by renowned Australian photographer, Kara Rosenlund. 

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In-app shopping, generative AI, and personalization - Weekly Snacks #81

Tokinomo

Campaign corner Too cool. Cat owners are aware that their beloved feline companions can exude an air of indifference—sometimes even to the point of being frustratingly nonchalant. These discerning kitties show no leniency, especially when it comes to the clichéd holiday customs that tend to evoke cringes from humans. Fortunately, the TEMPTATIONS™ brand is helping cat-owning households, enabling them to create lasting, enjoyable moments during the festive season in their new commercial.

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Publix Promotes Murphy to CEO Post; Jones Named Executive Chairman

Retail TouchPoints

Publix has promoted its current President, Kevin Murphy, to CEO, while SVP John Goff will take on the President role. Current CEO Todd Jones has been named Executive Chairman, and all these changes will take effect on Jan. 1, 2024. All three executives are long-time Publix veterans: Murphy began in 1984 as a front service clerk in Margate, Fla., working his way up through various positions.

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Sam Altman Fired as CEO of OpenAI and Hired by Microsoft

Retail Wire

After OpenAI's board of directors fired CEO Sam Altman, Microsoft has hired him to lead a new AI research team.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Walmart, TJX Provide a Few Bright Spots in Q3 Results

Retail TouchPoints

Several of the nation’s largest retailers, including Target , Macy’s , Gap and BJ’s Wholesale Club , struggled during Q3, with all reporting net sales declines and all but one showing a fall-off in comparable store sales. Net sales for both Macy’s and Gap dropped 7% compared to the same period last year; Target did comparatively better, with a net sales drop of 4.3% , as did BJ’s, with a net sales decline of 2.8% and a slight comp sales increase of 0.3%.

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Johnnie Walker opens whisky-tasting experience in Sydney CBD

Inside Retail

Scotch whisky brand Johnnie Walker has opened a whisky-tasting space named Johnnie Walker Blue Room at Pitt Street Mall. The Blue Room allows visitors to taste the flavours of Johnnie Walker’s range including the Johnnie Walker Blue Label. Guests can also learn more about the brand’s history, browse its most popular premium selection, and purchase limited quantities of Johnnie Walker Blue Label Elusive Umami ahead of its official launch next year.

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Amazon Lays off Hundreds in Alexa Division, Homes in on Gen AI

Retail TouchPoints

Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s strategic reprioritization and significant cost-cutting that began in early 2023. According to a memo written by Daniel Rausch, Amazon’s VP of Alexa and Fire TV and obtained by GeekWire , the layoffs are part of an effort to better align with customer needs and priorities, “which includes maximizing our resources and efforts focused on generative AI.

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Amazon Introduces Free AI Courses To Train Millions

Retail Wire

Amazon has launched “AI Ready,” a new commitment to provide free AI skills training to 2 million people globally by 2025.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Levi Strauss & Co’s chief digital officer talks AI, Gen Z and what’s next

Inside Retail

We speak with Levi Strauss & Co’s chief digital officer Jason Gowans about getting the fundamentals of e-commerce right, the latest technologies he is most excited to tap into, and what Gen Z really wants. Inside Retail : You joined Levi Strauss & Co earlier this year and are overseeing the company’s push into digital. Can you share some of the areas that you’ve been focusing on?

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How True Classic is Bringing its Digital Strengths into the Physical World

Retail TouchPoints

Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other DTC brands, its next step was into the brick-and-mortar world. But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. and San Jose, Calif., beginning in 2022.

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Disney, Adidas, Gap, and 16 Other Brands Linked to Toxic Clothing Waste

Retail Wire

Toxic clothing waste rears its ugly head yet again, and this time there are many heads.

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Waste from Adidas, Walmart, other brands fuelling Cambodia brick kilns – report

Inside Retail

Waste from at least 19 international brands including Adidas and Walmart is being used to fuel kilns in brick factories in Cambodia, and some workers were falling ill, according to a report by a local rights group released on Monday. The report by The Cambodian League for the Promotion and Defense of Human Rights, commonly known by its French acronym LICADHO, was based on visits to 21 brick factories in the Cambodian capital Phnom Penh and neighbouring Kandal province between April and September

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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SPANX Launches First UK Apparel Pop-Up in Selfridges, London

Retail Focus

SPANX has launched its first apparel pop-up in London today. Located in the prestigious Selfridges Denim Studio, the exclusive space showcases SPANX’s revolutionary apparel & activewear for women. Recognized across the globe for revolutionising shapewear, the brand has leveraged over 20 years of design expertise to incorporate its signature innovative technology into apparel.

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Black Friday Spending To Reach an All-Time High

Retail Wire

Consumers are planning to take advantage of Black Friday sales and promotions to get more for their dollar this holiday season.

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ProCook Opens 60th Store at atria Watford Shopping Centre

Retail Focus

ProCook opens the doors to its latest store on Thursday 23 rd November, following continued plans to pursue UK retail expansion. The new store at atria Watford Shopping Centre in the Greater London area is the brand’s 60 th store to open. The bright and airy 2,000 sq ft store features ProCook’s full range of high quality products, from tableware and cookware to cutting edge knife ranges and new line of electricals.

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UAW Strike Ends After Labor Contract Finally Passes

Retail Wire

The UAW strike is over and the factories are beginning to establish a new normal.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Black Friday: Essential 2023 Insights for Online Brands & Retailers

Wiser

As 2023 wraps up, it’s time to turn our attention to the exciting opportunities that 2024 brings. One of the key calendar dates that looms for online brands and retailers is Black Friday. The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry.

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The new chain of Japanese-style pharmacies set to take on Southeast Asia

Inside Retail

After announcing their joint venture in July, Alpro Group , the pioneering force behind Malaysia’s largest prescription pharmacy chain, Alpro Pharmacy, and Sugi Holdings, a renowned Japanese pharmacy chain boasting 1,600 stores in Japan, have officially unveiled the first Alpro Sugi Pharmacy in Malaysia. Located at The Starling Mall, a contemporary shopping centre in Petaling Jaya, west of Kuala Lumpur, this Japanese-style drugstore spanning 3,888 sqft marks a significant stride in the evo

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More Free COVID Tests Made Available From the Government

Retail Wire

The United States government is making available more free COVID tests for Americans, up to eight per household.

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Why hot sauce is taking the world by storm – and how brands are cashing in

Inside Retail

In the world of condiments, few have garnered as much attention in recent years as hot sauce. From the growth of sriracha to the popularity of the Hot Ones YouTube series, where celebrities are interviewed while eating some of the world’s hottest sauces, hot sauce has become more than a food item – it’s a pop culture phenomenon. And increasingly, it’s big business.

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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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Citigroup Layoffs Ensue as Part of CEO’s Restructuring Plan

Retail Wire

Citigroup has initiated a substantial round of layoffs as part of a planned restructuring of its corporate setup.

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ARA predicts BFCM ‘extravaganza’ this year

Inside Retail

The Australian Retailers Association (ARA) has unveiled that this year’s Black Friday and Cyber Monday extravaganza will account for more than a quarter of all holiday transactions, with price-conscious customers doing their research to discover the greatest offers. ARA’s Salesforce report reveals that online shopping traffic is up 5 per cent year on year but has not resulted in a big increase in revenues.

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Toyota Motor Credit To Pay $60 Million To Settle US Regulator Charges

Retail Wire

Toyota motor Credit will be paying $60 million to resolve a U.S. regulator's charges of illegal practices.

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How to reach Gen Z for success and customer loyalty

Retail Customer Experience

The APC Gen Z study found that Gen Z has five top demands from businesses and brands and the list includes rewards.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s