Tue.Mar 05, 2024

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Body Shop Canada Follows UK Division into Bankruptcy; U.S. Division Ceases Operations

Retail TouchPoints

The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term.

Shopping 284
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Meet Naked Sundays the SPF skincare brand that disrupted the sunscreen market

Inside Retail

Australian SPF-first beauty brand Naked Sundays has hit a bullseye with its hard launch into 1030 US retail stores. The global expansion includes the rollout of the brand’s best-selling products and two new ones exclusive to Target US, across almost 1000 stores and an expanded range at Target.com. Rollout of Naked Sundays products into 50 Urban Outfitters stores will increase the brand’s identity in the US market and make it more accessible to its target audience.

Marketing 277
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Bringing Retail Media to Main Street and Beyond: 6 Building Blocks for Success

Retail TouchPoints

In the last few years, point of purchase has emerged as a sweet spot for effective marketing. These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to the tune of $114.4 billion in digital spending in 2022 alone. But what works for ecommerce giants like Amazon and Walmart won’t work for Main Street, and with opportunities for small- to medium-sized retailers ripe for the taking, it’s never been more c

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Report urges Melbourne city retailers to embrace ‘twilight trading’

Inside Retail

Melbourne retailers have been urged to extend trading hours beyond 5pm to respond to changing consumer behaviour. A study backed by the Australian Retailers Association and commissioned by Melbourne City and Victorian government – dubbed the Twilight Trade Project report – proposes retail trading hours to be between 10am and 7pm from Sunday to Wednesday and 10am to 9pm on Thursday, Friday, and Saturday. “We know that global shopping destinations seamlessly weave retail into the fabric of t

Shopping 264
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Whole Foods ‘Paves the Way’ for Urban Expansion with New Small-Format Store

Retail TouchPoints

Whole Foods Daily Shop entrance. (Image courtesy Whole Foods) Whole Foods Daily Shop ‘Whole Body’ section. (Image courtesy Whole Foods) Whole Foods Daily Shop specialty foods section. (Image courtesy Whole Foods) Whole Foods Daily Shop produce section. (Image courtesy Whole Foods) Whole Foods Daily Shop meat and seafood section. (Image courtesy Whole Foods) Whole Foods Daily Shop Juice & Java cafe.

Shopping 260
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Tigerlily enters voluntary administration for second time

Inside Retail

Swimwear brand Tigerlily has entered voluntary administration again, just months after the company said it was close to having a new owner. While Tigerlily told Inside Retail in January this year that it was a phase away from being sold , documents dated this week confirm the company has appointed PKF’s Glenn Franklin and Jason Stone as joint administrators.

Apparel 264

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Bazaa launches Australia’s premier online marketplace 

Inside Retail

Homewares retailer Bazaa has launched its online presence, offering a marketplace for authentic vintage and antique homewares. Bazaa is the go-to destination for discovering traditionally crafted products that are difficult to obtain. The brand aims to change the way Australians shop for and style their homes by providing a diverse selection of excellent pre-owned objects that add character to any room, contributing to a more circular future.

Shopping 249
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Sunglass Hut Launches Loyalty Program; Tractor Supply Amps up Member Benefits

Retail TouchPoints

Sunglass Hut has debuted a new loyalty program for eyewear enthusiasts, while rural retailer Tractor Supply has enhanced its Neighbor’s Club loyalty program to help members earn more rewards more quickly. Sunglass Hut Introduces ‘The Sun Club’ Sunglass Hut’s new The Sun Club loyalty program offers both in-store and online shoppers 10 points for every dollar spent, plus bonus points on specific purchases and during certain timeframes.

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Could Avatars Be the Solution To Reducing Returns?

Retail Wire

A recently introduced digital twin fit predictor tool for luxury consumers allows them to virtually try out items based on their actual appearance and measurements. This innovation has the potential to significantly reduce returns.

Returns 246
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Carhartt to Donate up to $250K to Support Skilled Labor Training for Women

Retail TouchPoints

To mark International Women’s Day on March 8, Carhartt will donate up to $250,000 from women’s apparel sales online and in its 43 stores that day to support Metallica Foundation’s All Within My Hands program and its Metallica Scholars initiative. All Within My hands is a philanthropic organization dedicated to creating sustainable communities by connecting future workers with local trade programs.

Apparel 258
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Sitoo recognised in 2024 Gartner Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers

Retail Focus

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. Sitoo helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real-time and empowers store as

Marketing 147
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Target Adds Paid Option to Loyalty Program

Retail TouchPoints

Target is adding a paid option to its loyalty program, offering free same-day delivery from the retailer’s Shipt subsidiary and its 100+ retail partners. The Target Circle 360 program’s annual $99 fee will be only $49 (for the first year) for customers who sign up from April 7, when the program kicks off, through May 18, 2024. The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals a

Checkout 214
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North Carolina Attorney Takes Legal Action Against Contractor

Retail Wire

North Carolina Attorney General Josh Stein has filed a lawsuit against Canary General Contracting and Design as well as its owners, Steven Sand and Khuneary Kim. The recent lawsuit, initiated on Monday, alleges that the company engaged in deceptive practices aimed at homeowners in Charlotte.

ATS 147
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Liverpool ONE continues to attract leading retail brands

Retail Focus

Grosvenor has announced a flurry of retail additions and activations at Liverpool ONE from leading UK fashion brands and cult online favourites, as the destination continues to be the location of choice for both established and innovative retailers. British fashion and lifestyle brand, White Stuff, has officially launched its regional flagship store on Liverpool ONE’s Peter’s Lane.

Fashion 147
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Ford Sales Rise 10.5% in February, Driven by Hybrids and EVs

Retail Wire

On Monday, Ford announced that U.S. sales increased by 10.5% in February 2024 compared to the same time last year. This rise was led by its hybrid and all-electric motor sales.

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UPDATE: Target Adds Paid Loyalty Program, Plans 300 New Stores Over Next 10 Years

Retail TouchPoints

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services. Additionally, Target plans to launch and expand several of its private label owned brands , including: Dealworthy , a new brand designed to provide value on nearly 400 everyday basics across apparel, beauty, electronics

Planning 130
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Revolutionising customer experience and returns: smart parcel locker by Smartech

Inside Retail

In the realm of online shopping, retailers often perceive returns as an unavoidable inconvenience that presents them with logistical hurdles, financial burdens, and the threat of customer dissatisfaction. The complexities of processing returns, managing exchanges, and issuing refunds can overwhelm retailers, leading to operational inefficiencies and strained customer relationships.

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Meta’s Platforms Experience Technical Issues

Retail Wire

On Tuesday, Meta’s social media platforms, like Facebook and Instagram, faced disruptions due to technical problems, causing inconvenience for thousands of users. The outage lasted approximately two hours before being resolved.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. Inside Retail spoke with Ikea’s CEO and chief sustainability officer Mirja Viinanen to unpack the iconic retailer’s innovation and growth agenda for the year ahead. Inside Retail : Affordability was a big focus for Ikea Australia in 2023, with the announcement of price reductions on 700 products.

Planning 130
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Former Twitter Executives Sue Elon Musk for $128 Million

Retail Wire

A lawsuit has been filed against Elon Musk by a group of former Twitter employees, alleging that Musk owes the group from Twitter over $128 million in severance pay following his acquisition of the social media company dating back to 2022.

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Lush left social media in 2021. Here’s why – and what happened next

Inside Retail

As data leaks dominate the news cycle and big tech billionaires profit heavily from the exploitation of user data, taking a strong stance on the ethical use of technology is quickly becoming a moral obligation (and a customer expectation) for brands. IDC/Seagate reports that by 2025, an average connected person anywhere in the world will interact with devices nearly 4,800 times a day.

Consumer 130
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American Airlines Orders 260 New Jets

Retail Wire

American Airlines made headlines on Monday with its announcement of a substantial aircraft order. The company is set to acquire 260 new narrow-body jets, including a significant number of Boeing's 737 Max 10 planes, which have faced notable delays.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Tesco gives store staff 9.1% pay rise in record £300m investment

Retail Gazette

Tesco has revealed it is investing a further £300m into staff pay as it raises the hourly rate for store employees by 9.1%. The nation’s biggest retailer has struck a deal with shopworker union USDAW to increase the hourly base pay from £11.02 to £12.02 an hour in April – ahead of the government’s national living wage increase to £11.44. As part of the deal, Tesco is creating one London Allowance area at £13.15 per hour for stores within the M25 instead of the £11.95 rate for inner London

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Target Circle Is Rereleasing With New Membership Options

Retail Wire

In the latest announcement from Target, the retail company is set to transform the way customers shop and save with the reintroduction of its loyalty program, Target Circle.

Shopping 130
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Issa brothers cut investment at EG Group in bid to lower debts

Retail Gazette

Asda’s billionaire owners the Issa brothers have reduced investment at their petrol forecourt business in a bid to pay down mounting debts. EG Group slashed its investment into growth by 37% last year to £191m in what executives termed a “controlled reduction” to maximise liquidity, The Telegraph reported. It did not explicitly lay out where capital expenditure was cut but the business is said to have expanded its US operations “with minimal capital spend” last year compared to the heavy investm

ATS 119
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Nelson Peltz Wants to ‘Restore the Magic’ at Disney

Retail Wire

In an attempt to get two seats on Disney's board of directors, Nelson Peltz and Trian Fund Management analyzed the company's financial performance.

ATS 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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John Lewis to boost staff pay with £116m investment

Retail Gazette

John Lewis Partnership is set to boost staff pay by 10% as part of a £116m investment. The business, which also owns Waitrose, is understood to confirm the record pay increase when it posts its full-year results next week, Retail Week reported. Effective April 1, the increase is expected to see minimum pay rates increase by 10% to £12.89 in London and £11.55 per hour nationwide.

Planning 119
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Jeff Bezos Overtakes Elon Musk as World’s Richest Person

Retail Wire

The former owner of Amazon holds the No. 1 spot on the Billionaires Index for the first time since 2021.

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M&S rolls out 100% recyclable coffee cups to all its cafes

Retail Gazette

M&S is set to roll out its market leading fully recyclable takeaway cups to all of its cafes this month as it contents for the title of “most sustainable cup of coffee” on the high street. The move comes after the business became the first major high street retailer to sell all of its coffee and hot drinks in a paper fibre cup and lid, which is 100% recyclable in household and on the go recycling, back in October.

Planning 116
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Designing For Extremes: wegginar® by Keona Moy on 3/6 at 10 AM CT

LS Retail

©2024 Women Entrepreneurs Grow Global®. All rights reserved. What does it mean to design for extremes for a global audience? Find out on Wednesday, March 6th at 10 AM CT when CEO and founder Keona Moy talks about " From Niche to Norm: The Global Power of Designing for Extremes " and: How to broaden impact through specific solutions How to design for extreme cases What the benefits are when designing for extreme cases How to adopt a mindset of designing for extremes to transform a company culture

Fashion 103
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.