Retail Dive
NOVEMBER 15, 2023
Ensure you’re using the right decision criteria to deliver exceptional customer experiences and set yourself up for long-term success.
Retail TouchPoints
NOVEMBER 15, 2023
For many ecommerce brands, stress-testing their digital systems in preparation for the holidays is an essential ritual. Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 billion in sales revenue — it also comes wi
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Retail Wire
NOVEMBER 15, 2023
Alphabet CEO Sundar Pichai has acknowledged that Google pays Apple a substantial fee of 36% of its Safari search revenue.
Retail TouchPoints
NOVEMBER 15, 2023
Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. “Industry collaboration is key to building a more sustainable future for fashion, and Rebag and ThredUp have a share
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Inside Retail
NOVEMBER 15, 2023
Officeworks has partnered with Recycle Mate to raise awareness of the school and office supplies retailer as a key destination for e-waste recycling. Recycle Mate’s flagship app allows users to search location-specific disposal advice for a specific product. With the partnership, all 169 Officeworks stores nationwide will be offered to those seeking to recycle computers, laptops, printers, ink cartridges, pens, and markers and other tech accessories through its free Bring it Back Program. “
Retail TouchPoints
NOVEMBER 15, 2023
Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. 16, the retailer’s “Red Cup Day” — traditionally one of Starbucks’ busiest days of the season. In addition to calling for its members to strike tomorrow, the union is asking “customers and allies to lead actions at Starbucks stores in their communities in solidarity with workers rising up for a fairer workplace.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
NOVEMBER 15, 2023
The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce.
Inside Retail
NOVEMBER 15, 2023
Coles Liquor has partnered with not-for-profit DrinkWise to introduce in-store signage that gives customers easier access to support services if they need help managing their alcohol consumption. The rollout follows extensive trials at several stores in Queensland, NSW, SA and WA, where the signage received a positive customer response. Steve Higginson, GM for operations, Coles, said the initiative reflects the company’s ongoing efforts to assist customers in purchasing and consuming alcoh
Retail TouchPoints
NOVEMBER 15, 2023
Claire’s is teaming up with Sony Pictures Television – Kids to develop a new TV series that will expand on the retailer’s ongoing efforts to “build on its brand equity and evolve into a global fashion brand powerhouse.” This isn’t Claire’s first content play: the company launched a production arm, CMedia, in 2021, which has produced a range of original content, including the episodic video series Dear Claire that debuted during the 2023 back-to-school season.
Inside Retail
NOVEMBER 15, 2023
This week, Australian retail giant Woolworths Group launched the MarketPlus initiative – a unification of the back-end processes across its online marketplaces – in an effort to make it easier for third-party partners to sell across its channels. The initiative encompasses Woolworths’ Everyday Market, the newly launched Big W Market, and the recently purchased MyDeal marketplace, with the aim of helping these destinations stand out from the competition by providing more opportunities
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Retail Wire
NOVEMBER 15, 2023
Industry-wide data reveals that nearly 40% of retailers are imposing return fees this holiday shopping season.
Retail Focus
NOVEMBER 15, 2023
Marks & Spencer has today (Wednesday 15th November) officially opened its new store in Lakeside – one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual. The new 97,000 sq ft store offers local shoppers a fresh market-style Foodhall, as well as spacious new Clothing, Home & Beauty departments, alongside a 140-seat M&S Café.
Retail TouchPoints
NOVEMBER 15, 2023
Nike is making several top-level personnel changes in key areas, with new leaders in marketing, design, innovation and technology. The brand is promoting from within in several cases as well as tapping Amazon : John Hoke, a 30 -year Nike veteran, will become Chief Innovation Officer for Nike, Inc. He was most recently Nike’s first Chief Design Officer and will work with Tom Clarke, President, Innovation, Nike, Inc. to accelerate the brand’s innovation strategies; The new Chief Design Officer wil
Retail Wire
NOVEMBER 15, 2023
TJX Companies has set the stage for the holiday season as elevated sales propelled the company to once again revise its annual forecast upward.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
NOVEMBER 15, 2023
Eco-friendly online retailer Flora & Fauna reopened its virtual doors last week, its founder Julie Mathers has announced following her acquisition of the company from collapsed parent BWX Group. “In the space of six months we have had to build a new website, find a new home, reengage our amazing suppliers and customers too,” Mathers said in an update on LinkedIn “We still have lots of work to do to get more stock in, still have plenty of website work to do and so much more – this isn’t the f
Retail Gazette
NOVEMBER 15, 2023
Hotel Chocolat has agreed to a takeover offer by confectionery giant Mars in a deal that values the business at £534m. The chocolatier said the cash offer represented a 168.8% premium on its current 139p share price at the close of business on Wednesday. It added that Mars is “culturally aligned” with its “shared values of quality, sustainability and purpose”.
Inside Retail
NOVEMBER 15, 2023
The global Indian diaspora is a key driver of international expansion for Tanishq, an omnichannel jewellery retailer that has just made its debut on the shores of Singapore, after successful forays into the US, United Arab Emirates and Qatar. The Lion City, known for its passion for all things luxury, witnessed the opening of Tanishq’s first boutique in the market located at Centrium Square on Serangoon Road, earlier this month.
Retail Wire
NOVEMBER 15, 2023
Mercedes-Benz delivers a shocking surprise across the electric vehicle industry.
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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.
Retail Dive
NOVEMBER 15, 2023
A fulfillment center in San Antonio is the first to use the technology in its operations to carry larger and bulkier items.
Retail Wire
NOVEMBER 15, 2023
Microsoft has unveiled a pair of newly designed chips and integrated systems focused on AI.
Retail Dive
NOVEMBER 15, 2023
The retailer said easing inflation could bring shoppers back to discretionary categories as it adds updated merchandise for the holiday season.
Retail Wire
NOVEMBER 15, 2023
Sephora is now requiring customers to ask for associate help when it comes to its extensive fragrance collection due to a rise in thefts.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Dive
NOVEMBER 15, 2023
Prime members can access a live chat, streamlined returns and order tracking when they use Buy with Prime on other brands’ online stores.
Retail Wire
NOVEMBER 15, 2023
This year, shoppers may find that their pockets have a little extra cash left over after purchasing their Thanksgiving meal, according to The American Farm Bureau Federation.
Retail Gazette
NOVEMBER 15, 2023
Iceland Foods plunged to a £17.1m loss in its last financial year, as it faced a “wholly unprecedented” £94m rise in its annual energy bill. Adjusted EBITDA dipped 16.8% to £105.8m, in the year to 24 March, however the frozen food specialist said this was at the top end of expectations. Excluding energy costs, adjusted EBITDA jumped £72.3m.
Retail Wire
NOVEMBER 15, 2023
Amazon has eliminated around 180 positions in its games division as part of a wider restructuring strategy within the company.
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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.
Retail Dive
NOVEMBER 15, 2023
The apparel brand — founded by Kim Kardashian — aims to open a shop at 3300 M Street NW in Washington, D.C.
Retail Wire
NOVEMBER 15, 2023
Amazon has announced a partnership with Snapchat in a strategic move that will take on TikTok.
Retail Gazette
NOVEMBER 15, 2023
Tesco is trialing scan-free self-checkouts at one of its west London stores in a bid to provide a more “seamless and convenient” shopping experience. Shoppers at the supermarket’s Fulham Reach Express GetGo store can now proceed to the checkout where it will “magically present them with a list of products they have picked up”. Customers can then check the list and pay as usual without needing to download the Tesco Grocery app as used in its other GetGo stores.
Retail Wire
NOVEMBER 15, 2023
For the first time since March, American retail expenditure witnessed a downturn in October.
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