365 Retail

NOVEMBER 9, 2023

In today’s digital landscape, customers demand both personalisation and data privacy. In fact, 88 per cent of online shoppers in the UK say they would stop using brands and organisations that don’t value consumer data privacy. With third-party trackers phasing out and regulations like the UK’s Data Protection Act and GDPR in place, retailers are under immense pressure to navigate the complex terrain of e-privacy.

Advertising 59

Advertising Consumer Management Marketing 59

Retail TouchPoints

NOVEMBER 9, 2023

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report , the global average cost of a data breach was $4.45 million, which is a 15% increase since 2020. In response, 51% of organizations plan to increase cybersecurity spending this year.

Accounting 305

Accounting Shopping Planning Management 305

Retail Wire

NOVEMBER 9, 2023

Do Disney's earnings keep the magic coming or does the magic make the earnings?

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Retail TouchPoints

NOVEMBER 9, 2023

As its power and reach have grown, countless companies have tried to take on Amazon , but few have succeeded. It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). But for many in the book industry, the platform’s very existence is a victory.

Shopping 299

Shopping Fulfillment Accounting Marketing 299

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

NOVEMBER 9, 2023

Global toy company Lego opened its biggest store in the world in Sydney, Australia, this week, bringing its highly interactive, direct-to-consumer shopping experience to new heights. The 900sqm store is the first Lego store in Australia to have a street frontage, rather than being placed in a shopping centre, and signifies the culmination of years of bricks-and-mortar expansion in the market.

Accessories 264

Accessories Location Returns Management 264

Retail TouchPoints

NOVEMBER 9, 2023

Gap Inc. ’s Athleta is kicking off a new experiential fitness series next week in New York City that will then travel to cities across North America into 2024, including Los Angeles, Miami, Boston and San Francisco. Move with Athleta events invite women to sweat, connect and celebrate the “Power of She,” reflecting the brand’s mission to nurture a community of confident women and girls.

Shopping 289

Shopping ATS Marketing 289

Retail TouchPoints

NOVEMBER 9, 2023

As the “medtail” movement continues to gain momentum, Amazon is seeking to build membership for its One Medical subscription telehealth service by offering it as an add-on benefit for Prime members at a reduced price. Amazon acquired One Medical in July 2022. Anyone can sign up for a One Medical membership for $199 per year, but Prime members will now have the option to add the offering to their subscription for the reduced price of $9 per month, or $99 annually.

Promotions 264

Promotions Management Planning ATS 264

Inside Retail

NOVEMBER 9, 2023

At Myer’s annual general meeting this week, outgoing CEO John King predicted that trading activity on Black Friday would likely surpass Christmas, with the department store preparing stock ahead of time to mitigate any logistical delays related to potential industrial action. This year’s AGM occurred at a time of significant management change at Myer, as King, JoAnne Stephenson, who is chairperson of the board, and Nigel Chadwick, the retailer’s CFO, are all scheduled to depart their roles in th

Department Stores 264

Department Stores Telecommunications Planning Returns 264

Retail TouchPoints

NOVEMBER 9, 2023

Seeking to unlock the creativity and entrepreneurial ambitions of Gen Z consumers, E.l.f. Cosmetics has launched e.l.f. UP! on Roblox. As part of a highly personalized experience, users can create dream startups representing places and causes they care most about. The goal is to foster self-expression in a gamified environment while also building life skills such as financial literacy.

Jewelry 264

Jewelry Accessories Promotions Consumer 264

Retail Wire

NOVEMBER 9, 2023

WeWork's bankruptcy is leaving investors at a big loss.

ATS 263

ATS 263

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

NOVEMBER 9, 2023

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care delivery model designed to improve how safe, quality care can be provided with technology and clinical expertise. The partners’ first priority is to scale and support Mass General Brigham’s Home Hospital , which will expand access to Massachusetts residents choosing to receive acute-level hospital care in their homes.

Planning 263

Planning Management Customer Experience Fulfillment 263

Retail Wire

NOVEMBER 9, 2023

Wendy's is giving away free nuggets, honoring veterans with a special offer, and bringing back the Peppermint Frosty.

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Inside Retail

NOVEMBER 9, 2023

Woolworths Group has opened its online stores to third-party sellers through the launching of Woolworths MarketPlus. Woolworths MarketPlus will enable third-party merchants to sell products across the supermarket chain’s businesses including MyDeal, Everyday Market, and the newly launched Big W Market. “It’s been a year since Woolworths Group acquired MyDeal and during this time we have been focused on harnessing our technology, experience and capability to power our group-wide marketplace capab

Supermarket 246

Supermarket Shipping Marketing 246

Retail Wire

NOVEMBER 9, 2023

Pizza Hut is collaborating with a venerable Hong Kong establishment to modernize a traditional delicacy: snake on a pizza.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Focus

NOVEMBER 9, 2023

The Sloane Stanley Estate has announced that the luxury womenswear brand, Chinti & Parker, has opened its first permanent store on the King’s Road following a raft of collaborative and successful pop-ups over the last two years, as well as a new pop-up for ethical and sustainable fashion label, Aspiga. Chinti & Parker has opened its debut store at 322 King’s Road, nearby to retailers such as Birdie Fortescue and Love My Human Townhouse.

Boutique 147

Boutique Fashion Location Accessories 147

Retail Wire

NOVEMBER 9, 2023

United Airlines takes its rewards programs to new heights.

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147

Inside Retail

NOVEMBER 9, 2023

Global Fashion Group’s third-quarter revenue declined as consumer spending dropped amid cost of living pressures. The company behind The Iconic and Dafiti saw revenue fall 25 per cent year over year to $309.5 million as net merchandise value slid 19.4 per cent to $476.3 million. “Despite prolonged headwinds across our markets and the sector impacting our Q3 results, we remain resolute in executing our strategy.

Fashion 130

Fashion Consumer Marketing Accessories 130

Retail Dive

NOVEMBER 9, 2023

The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies.

Fulfillment 122

Fulfillment 122

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

NOVEMBER 9, 2023

Tapestry, parent of lifestyle brands Coach, Kate Spade, and Stuart Weitzman, has posted net sales of US$1.51 billion for the first quarter, a small improvement versus the prior year. Excluding headwind from currency due to the appreciation of the US dollar, revenue increased approximately 2 per cent year over year. Gross profit was $1.1 billion compared to $1.05 billion in the year-ago period.

Consumer 130

Consumer Marketing Accessories Fashion 130

Retail Gazette

NOVEMBER 9, 2023

Miniso will open the doors to its biggest ever store in the UK along London’s Oxford Street on Friday. The 2,700sq ft flagship is one of three new stores the Chinese giant is set to unveil before the end of this year. Located at 100 Oxford Street, the store showcases the retailer’s new beauty and fragrance collection alongside its range of plushies, home furnishings and toys.

Home Furnishings 117

Home Furnishings Location ATS 117

Inside Retail

NOVEMBER 9, 2023

Lea Rytz Goldman named global brand president, Tommy Hilfiger By Irene Dong PVH Corp has named Lea Rytz Goldman as the global brand president of Tommy Hilfiger, succeeding Martijn Hagman. Rytz Goldman will join the company in the spring of 2024 and report to PVH CEO Stefan Larsson. The appointment is a critical milestone in the company’s execution of the PVH+ Plan, which aims to make Calvin Klein and Tommy Hilfiger the most “desirable lifestyle brands” “Tommy Hilfiger is one

Fashion 130

Fashion Planning Management Shopping 130

Retail Dive

NOVEMBER 9, 2023

The retailer has been a standout in a challenged segment, but finally felt the brunt of consumer skittishness in the period.

Department Stores 116

Department Stores Consumer 116

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

NOVEMBER 9, 2023

Austrian crystals-based product retailer Swarovski is set to open a store in its new retail concept Wonderlux in the heart of Sydney’s CBD this December. Located at Pitt Street Mall, the location is the third Wonderlux store to open its doors in NSW. The venue covers 104sqm and features the new Swarovski blue, which represents water as a life force, an integral element in the production of crystal and the inspiration behind Waterschool – Swarovski’s global water education program.

Point of Sale 130

Point of Sale Accessories Location ATS 130

Retail Dive

NOVEMBER 9, 2023

The company veteran led the retailer through the pandemic to reach $2 billion in revenue.

ATS 115

ATS 115

Inside Retail

NOVEMBER 9, 2023

Singapore, known for its vibrant fashion and beauty scene, has a new star in its constellation of luxury retail destinations. Raffles City, the premier fashion, beauty, and lifestyle mall, is making waves as the ultimate beauty destination in the Lion City. In a recent milestone, the well-known Thai beauty and well-being brand, Harnn, celebrated its Singapore debut with the opening of its flagship store at Raffles City.

Boutique 130

Boutique Shopping Fashion Marketing 130

Retail Customer Experience

NOVEMBER 9, 2023

With e-commerce expected to continue growing, retailers recognize the need to drive revenue while providing a strong experience, including a seamless checkout process.

Checkout 115

Checkout 115

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Inside Retail

NOVEMBER 9, 2023

Black Friday? No. Cyber Monday? Nope. Prime Day? Absolutely not. The world’s biggest shopping event happens in China each year — and it’s called Singles Day. Originally a holiday to celebrate being single, as a counter to Valentine’s Day, the event has grown into a weeks-long online shopping festival that peaks on November 11.

Consumer 130

Consumer Shopping Apparel Marketing 130

Retail Dive

NOVEMBER 9, 2023

The online services are now available to non-members through Amazon Fresh, and will soon expand to markets where Whole Foods operates.

Marketing 115

Marketing 115

Inside Retail

NOVEMBER 9, 2023

Will Christmas 2023 be a cracker? If you believe IG Design, the world’s biggest producer of Christmas crackers, then no. Pre-orders from major retailers like Tesco and Walmart are significantly down. If this is indeed a bellwether for the festive season, retailers could be in trouble. In reality, predicting Christmas this year is hard. Cost-of-living pressures, inflation and interest rates are combining to make life tough in retail.

Shopping 130

Shopping Marketing ATS 130

Retail Wire

NOVEMBER 9, 2023

Fed Chair Jerome Powell spoke candidly about the ongoing challenge of inflation, expressing cautious optimism but admitting uncertainties about future progress.

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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