Retail TouchPoints

DECEMBER 18, 2024

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). U.S. ecommerce sales reached an impressive $1.1 trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 trillion by 2029. This growth is driven by technological advancements and evolving consumer preferences alongside the emergence of new competitors responding to changing market dynamics.

Accounting 251

Accounting Point of Sale Consumer Planning 251

Inside Retail

DECEMBER 18, 2024

Vegan beauty has quickly become the industry standard in recent years but the rise in popularity of animal-based skincare hints at a shift in consumer behaviour. What started with bone broth and collagen supplements has quickly turned into topical products as the market’s obsession with youth and anti-ageing grows. Now sheep wax and milk protein, along with other animal-based products, are readily available on pharmacy shelves and beauty counters branded as organic and natural alternative

Beauty and Health 246

Beauty and Health Consumer Marketing ATS 246

Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction. The retailers partnership with VusionGroup will include a suite of Vusion 360 solutions, including: Multicolor ESLs that can support remote price changes and are equipped with f

Inventory Management 222

Inventory Management Management Marketing Fulfillment 222

Inside Retail

DECEMBER 18, 2024

Chris Rodwell has been named as the inaugural CEO of the Australian Retail Council (ARC), the upcoming merged entity of the country’s peak retail lobby groups , effective in March next year. “We are thrilled to have secured Chris to lead the future amalgamated entity, the Australian Retail Council as we enter this next critical growth phase for our $430 billion dollar retail sector,” said Nicole Sheffield, president of the Australian Retailers Association (ARA).

243

243

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

DECEMBER 18, 2024

In the spirit of giving, White Castle will give cravers the best gift of all this holiday season, freebies to customers who come dressed in a cheerful holiday costume before placing their in-person order.

246

246

Retail Focus

DECEMBER 18, 2024

Merry Hill, one of the UKs top 10 retail and leisure destinations, is celebrating a landmark year of growth, with 49 brands either opening, signing, or reinvesting in the destination. Footfall was also up, increasing by 3.9% in the last 12 months, mirrored by an increase in sales of 4%, ahead of a busy Christmas season. Of the 49 deals, 26 were new entrants.

Management 147

Management Shopping ATS 147

Retail TouchPoints

DECEMBER 18, 2024

The Starbucks Workers United (SBWU) union has authorized a strike against the coffee giant just prior to the final contract negotiation session in 2024, scheduled for Thursday, Dec. 19. According to an Instagram post, 98% of SBWU baristas voted to authorize a ULP [unfair labor practices] strike, if necessary. This ramp-up in rhetoric comes at the end of a year when it seemed that Starbucks and the union, which claims to represent more than 500 stores and 10,500 workers, seemed to be moving towa

Planning 144

Planning ATS Store Operations 144

Inside Retail

DECEMBER 18, 2024

Japanese department store Matsuya has introduced a digital platform with a click-and-collect service including tax refunds in a bid to tap into the growth of international tourists. Matsuya is the first Japanese department store to offer global customers this service, which includes products from Miu Miu, Prada, Roger Vivier, Aesop and Tom Ford Beauty.

Department Stores 130

Department Stores Target Market Shopping Planning 130

Retail Focus

DECEMBER 18, 2024

Popular online brands, growing F&B operators, and established retail names are just some of the occupiers who have moved to Manchester Arndale over the past 12 months as the shopping centre strengthens its position as the North Wests premier retail destination. During 2024, joint asset managers M&G Real Estate and Global Mutual alongside retained leasing agents Metis Real Estate and Time Retail Partners as well as retained lease advisory agents Green & Partners, secured 223,748 sq ft

Shopping 130

Shopping Outdoor Management Location 130

Retail TouchPoints

DECEMBER 18, 2024

Victoria’s Secret has teamed up with Global-e to enhance its international ecommerce experience, namely in Canadaand leading European markets such asGermanyandFrance. Through the partnership, Victorias Secret has launched an end-to-end localized shopping experience in more than 100 markets that includes pricing and payment in local currency, a variety of local and alternative payment options, guaranteed final cost of purchase and an enhanced delivery proposition. “We’re excited

Marketing 144

Marketing Management Shopping Customer Experience 144

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

DECEMBER 18, 2024

When you think about soda or pop, brand names like Coca-Cola, Pepsi or even Dr Pepper might come to mind first. More recently, there has been a new wave of soda brands infiltrating the grocery aisle, largely within the prebiotic and probiotic category. According to analysis firm Grand View Research , the North American prebiotic and probiotic soda market generated US$191.7 million of revenue in 2023.

Wholesale 130

Wholesale Consumer Marketing Advertising 130

Retail Focus

DECEMBER 18, 2024

Christmas arrives early for shoppers in Naples and the Campania region this year as Hamleys, the worlds finest toy store opens its doors at Torre Annunziata in the brand new MaxiMall Pompeii , the innovative new retail hub set in the shadows of Vesuvius and the historic archaeological site. Project: Lombardini22, / Photographer: Luca Rotondo This is the fourth Hamleys store in Italy, opened in collaboration with GIOCHI PREZIOSI S.P.A., Italy’s leading toy manufacturer and distributor.

Outdoor 147

Outdoor Accessories Shopping Location 147

Inside Retail

DECEMBER 18, 2024

Hot on the heels of being named the Australian Fashion Laureates Emerging Designer of the Year, Gabriella Pereira this month opened the doors to the first physical retail concept this month for her label Beare Park. She told Inside Retail that she sees the Fashion Laureates accolade as an opportunity to contribute to the ongoing conversation in the fashion industry and be a part of its evolution.

Finance 130

Finance Fashion Consumer Shopping 130

Retail Wire

DECEMBER 18, 2024

Out of all Starbucks Workers United baristas, 98% have voted to authorize a strike.

130

130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

DECEMBER 18, 2024

Japan’s Seven & I Holdings said on Wednesday it plans to open 500 new convenience stores in the United States and Canada through 2027. Seven & I’s founding Ito family made an offer, estimated to be worth $58 billion, last month to take the company private amid a competing takeover offer from Canada’s Alimentation Couche-Tard.

Planning 130

Planning 130

Retail Wire

DECEMBER 18, 2024

General Mills is working to attract inflation-weary consumers with new brand promotions.

Promotions 130

Promotions Consumer 130

Cisco Retail

DECEMBER 18, 2024

CCIE Service Provider Practice Labs are now available, offering CCIE SP Lab exam candidates a controlled, exam-like setting to perfect their skills and practice hands-on with networking devices and protocols.

114

114

Retail Wire

DECEMBER 18, 2024

KFC is opening a prototype restaurant focused on sauces and tenders.

130

130

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail Gazette

DECEMBER 18, 2024

Land Securities has snapped up Liverpool One shopping centre in a 490m deal, as the real estate firm continues to invest in bricks-and-mortar retail. The property group acquired a 92% stake in the shopping complex, after recently designating the best part of 600m to spend on snapping up more assets, despite the majority of landlords having avoided buying large malls in recent years.

Shopping 98

Shopping Location 98

Retail Wire

DECEMBER 18, 2024

McDonald's had an E. coli outbreak in October.

130

130

Retail Dive

DECEMBER 18, 2024

The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.

104

104

Retail Wire

DECEMBER 18, 2024

McDonald's is giving its customers a great deal.

130

130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

A1 Retail

DECEMBER 18, 2024

By Charlie Sampson, Director of Leadership Development at employee engagement consultancy scarlettabbott Theres nothing like Christmas in retail. Manic, magical, and mince pie-fuelled, its a challenging period for employees and team leaders in the industry that makes Christmas happen. Unprecedented demand, coupled with longer hours and new staff, requires a new approach to leadership that understands the extra pressures placed on teams, helps them perform at their best, and prevents burnout.

Employee Engagement 82

Employee Engagement Management Returns Shopping 82

Retail Wire

DECEMBER 18, 2024

Subway is reportedly upping the snack game.

130

130

Dezeen

DECEMBER 18, 2024

Custom stone furnituremaker Form(LA) has opened the doors of its first flagship store in Los Angeles specifically a pivoting marble door punctuated by nine porthole windows. The 5,500-square-foot (510-square-metre) store is housed in a West Hollywood building that is nearly a century old. Form(LA) has opened its first flagship store. Photo by Tristan Kallas Form(LA) founder Jordan Mosslar first started the "long and meticulous" process of designing and converting the space into a showroom back

Planning 89

Planning Shopping 89

Retail Dive

DECEMBER 18, 2024

Among consumers who feel ignored, 75% would rather support brands that align with their values, iHeartMedia’s research found.

Consumer 100

Consumer Marketing 100

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Wire

DECEMBER 18, 2024

The Consumer Finance Protection Bureau is warning credit card companies to maintain honesty.

Finance 100

Finance Consumer 100

Retail Dive

DECEMBER 18, 2024

Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.

Fulfillment 99

Fulfillment ATS 99

Retail Wire

DECEMBER 18, 2024

With Honda and Nissan struggling, a merger may benefit both companies.

100

100

Retail Gazette

DECEMBER 18, 2024

Last month, Morrisons confirmed that it had reduced its debt burden by almost 40% as part of wider turnaround efforts driven by new boss Rami Baitieh. The Bradford-based company has repaid 2.4bn of debt overall since it was snapped up by private equity owner Clayton, Dubilier & Rice (CDR) in 2021. Repayments to date have brought its overall debt pile down to 3.8bn, from 6.2bn.

Grocer 98

Grocer Supermarket Checkout Customer Experience 98

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing