Inside Retail

MARCH 13, 2024

Department store chain Myer has appointed non-executive director Olivia Wirth as CEO and executive chair, effective June 4. Wirth will succeed current CEO and MD John King, who will remain in his role until June 3 to facilitate the transition and handover. Previously, Wirth served as the CEO of Qantas Loyalty, where she worked for nearly 15 years. “Since joining the board last year, Olivia has demonstrated impressive commercial acumen and an acute understanding of the dynamics facing both Myer a

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Department Stores ATS 290

Retail TouchPoints

MARCH 13, 2024

Long before there was livestreaming, social media or even the internet, there were home shopping networks — and the undisputed leaders of that realm were QVC and HSN , now both operated under the umbrella of Qurate Retail Group. But the heyday of “home shopping” in that context is now firmly behind us. Consumers, especially younger ones, have moved on to places like Netflix , YouTube and TikTok.

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Retail Wire

MARCH 13, 2024

IBM recently conveyed to its employees within its marketing and communications division that a reduction in the workforce is imminent, as reported by an insider familiar with the situation.

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Marketing 264

Retail TouchPoints

MARCH 13, 2024

Dollar Tree Inc. will shutter approximately 600 Family Dollar stores in the first half of its 2024 fiscal year, which began Feb. 4, 2024. The discount retailer also plans to close an additional 370 Family Dollar stores and 30 Dollar Tree locations over the next several years as each store’s current lease expires. The retailer opened 219 stores during its Q4 for a total of 641 during the full fiscal year.

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Grocer Planning Location ATS 278

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Customer Experience

Inside Retail

MARCH 13, 2024

Spanish retailer Mango is honing in on adaptable clothing to help customers adjust to wild swings in temperature as climate change makes fashion less seasonal, Chief Executive Toni Ruiz told Reuters. The clothing industry used to work according to clearly delineated seasons, but global warming means it needs to adapt to periods that can include a mix of hot and cold temperatures and produce pieces that reflect those transitions, Ruiz said. “Before, when you came back from summer, all the s

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Retail TouchPoints

MARCH 13, 2024

Purple Innovation, Inc. , maker of the Purple mattress, and Tempur Sealy International, Inc. , have established new partnership parameters amid Tempur Sealy’s planned acquisition of Mattress Firm. The companies also have “amicably resolved” their “various intellectual property disputes,” according to a Purple press release. Tempur Sealy initially announced its plans to acquire Mattress Firm in May 2023 for $4 billion in a cash and stock transaction.

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Wholesale Planning Consumer Marketing 275

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club

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Payment Services Consumer Customer Retention Marketing 264

Retail Wire

MARCH 13, 2024

The United States House of Representatives has passed a bipartisan bill aimed at banning TikTok in the United States. Now the bill moves to the Senate, and if it passes, it will force TikTok’s Chinese owner to sell the popular video app, or else it will be banned in the U.S.

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ATS 263

Retail TouchPoints

MARCH 13, 2024

Americans discard nearly 120 billion pounds of food every year — approximately 40% of the country’s food supply. Rite Aid is tackling this food waste issue head-on by partnering with Copia , a technology-enabled service that helps manage food surplus redistribution. The pharmacy retailer will use Copia’s platform to track inventory, prove compliance and record impact.

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Management ATS Consumer 264

Retail Wire

MARCH 13, 2024

Family Dollar, a discount chain serving low-income urban customers, announced plans to shut down nearly 1,000 stores due to years of mismanagement and poor conditions.

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Planning 263

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Accounting

Retail TouchPoints

MARCH 13, 2024

At the iconic intersection of Broadway and 57 th Street, Nordstrom is launching Bode at The Corner, the first in a series of pop-ups and brand takeovers in a dedicated space at the Nordstrom NYC flagship. The Bode installation, open through April 7, 2024, will feature the brand’s luxury menswear and womenswear collections, which are characterized by high-level historical reproductions as a means of preserving handcraft techniques.

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ATS Department Stores Store Operations 260

Retail Wire

MARCH 13, 2024

Pi Day, celebrated annually on March 14 (3/14), brings deals on both pizza and dessert pies at various restaurants and grocery stores. Here's what to expect for 2024.

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ATS 263

Retail TouchPoints

MARCH 13, 2024

As it readies for the opening of its first large-format store , Wayfair is rolling out refreshed branding and a new campaign called “Welcome to the Wayborhood.” Image courtesy Wayfair Wayfair’s first store will open this spring in Wilmette, Ill., just outside of Chicago. The company promises “immersive and interactive” experiences across 19 departments, ranging from furniture and décor to outdoor and home improvement.

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Consumer Outdoor Promotions Location 258

Retail Wire

MARCH 13, 2024

The staff of a Dollar General Store in Wisconsin all walked off their jobs at the same time over the weekend. They claim they are "overworked" and "underpaid.

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ATS 264

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Customer Experience

Retail Focus

MARCH 13, 2024

atria Watford, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce that British womenswear brand, Hobbs , has opened its first store at atria Watford. Hobbs’ new store will showcase the brand’s latest collection, blending timeless style with a British sensibility.

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Fashion Management Location ATS 147

Retail Wire

MARCH 13, 2024

Toyota Motor, along with other major Japanese companies like Panasonic, Nippon Steel, and Nissan, has made a landmark decision in agreeing to the largest pay increase for factory workers in 25 years.

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Inside Retail

MARCH 13, 2024

With the world’s ongoing uncertainties and struggles, it’s not surprising that a report from Oracle and author Gretchen Rubin found that people want brands to make them smile and laugh more. The study of 12,000 people across 14 countries found that consumers will reward brands that embrace humour with loyalty, advocacy and repeat purchases. A whopping 41 per cent of customers would walk away from brands that don’t make them laugh and smile on a regular basis.

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Customer Experience Supermarket Advertising Planning 130

Retail Wire

MARCH 13, 2024

Kohl’s is expanding its retail strategy by partnering with WHP Global, owner of Toys"R"Us and Babies"R"Us, to open Babies"R"Us shops in its stores.

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Shopping 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

MARCH 13, 2024

Few large Australian retailers understand the true value of their retail media assets, leaving them “given away or massively under-priced,” says a global media valuation expert. Jonathan Hopkins is the founding partner of Sonder, a global authority on retail media that has unlocked more than $10 billion in retail media revenue for companies including Woolworths, Coles, Telstra, Optus, Dan Murphy’s, BWS, David Jones, CBA, Officeworks, Big W, Rebel, Myer, Bing Lee, Mecca and BCF.

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Advertising Department Stores Finance Marketing 130

Retail Wire

MARCH 13, 2024

Mike Abbott, previously of Apple and recently hailed as General Motors' executive vice president of software and services, is bidding farewell to the company. This departure throws a wrench into GM's ongoing efforts to overhaul its vehicle software strategy.

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Inside Retail

MARCH 13, 2024

Craveable Brands’ Oporto is poised to open its 200th restaurant, a mega milestone for the Bondi-born Portuguese-style chicken chain. The opening of greenfield sites at Caboolture South and Wodonga will tip the fast food business over the landmark number as it continues to expand its footprint. Oporto CEO Samantha Bragg told Franchise Executives she is thrilled to see the brand become accessible to more Australians.

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Marketing ATS 130

Retail Gazette

MARCH 13, 2024

Asda workers at its Wisbech store are set to strike during Easter weekend, one of the supermarket’s busiest times of the year, the GMB union has warned. Roughly 170 staff members will walk out on 29 and 30 March in a 48 hour strike, the trade union said. GMB claimed industrial action had been triggered by hour cuts and a rise in a bullying management culture.

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Supermarket Management Planning ATS 142

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Wholesale

Retail Wire

MARCH 13, 2024

Adidas announced its proposal for a flat dividend for 2023, with a forecast for growth in the latter part of this year.

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Retail Gazette

MARCH 13, 2024

Morrisons pulled in a £1bn loss last year, as debt interest payments related to its private equity takeover soared. Accounts for the grocery giant’s parent company, Market Topco, revealed it fell to a pre-tax loss of £1.1bn for the year ended October, as its interest costs surged to £735m. These were related to external debt and inter-company loans, with its debt-financing bill 23% above the £593m incurred the year prior.

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Payment Services Supermarket Finance Accounting 126

Retail Customer Experience

MARCH 13, 2024

It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through inventory management or providing personalized product recommendations.

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Inventory Management Management Shopping 113

Retail Gazette

MARCH 13, 2024

Sephora and Next are set to open new stores in Newcastle’s Eldon Square later this year as the landlord unveiled a new partnership with the local council to accelerate planning applications. Next has signed a ten-year lease to open a 61,000 sq ft department store inside the former Debenhams unit in November. Beauty giant Sephora will also unveil a new 6,600 sq ft flagship later this year, making it the brand’s fourth location in the UK.

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Department Stores ATS Planning Location 119

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

MARCH 13, 2024

The digital music giant Spotify is integrating music videos into its mobile and desktop applications in select countries across the globe.

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Retail Gazette

MARCH 13, 2024

Waitrose has been criticised for changing its loyalty scheme so that “weekly” vouchers may now only be delivered from “time-to-time” Under the change, personalised discount vouchers given to members of the supermarket ‘s myWaitrose loyalty scheme each week that offer money off are no longer guaranteed, and may take up to four weeks to arrive.

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Grocer Supermarket Marketing 111

Dezeen

MARCH 13, 2024

Sculptural custom-made furniture adds artistic flourishes to this otherwise minimal showroom and head office , designed by Spanish interiors studio Isern Serra for eyewear brand Gigi Studios. Isern Serra was tasked with creating a holistic scheme for the 900-square-metre headquarters, occupying one floor of a building in the town of Sant Cugat del Vallès just north of Barcelona.

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Fulfillment Planning Location Shopping 98

Retail Gazette

MARCH 13, 2024

Zalando has forecast a return to growth this year as it revealed it will be opening up its logistics business to more players, describing it as a new evolved pan-European “ecosystem”, in a bid to boost to its performance. In a statement, the German fashion giant said the updated evolved “ecosystem” strategy would help the business drive growth through 2028 after its gross merchandise volume slipped 1.1% to €14.6bn in 2023.

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Returns Merchant Services Fashion Consumer 105

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