Inside Retail

MARCH 13, 2024

Department store chain Myer has appointed non-executive director Olivia Wirth as CEO and executive chair, effective June 4. Wirth will succeed current CEO and MD John King, who will remain in his role until June 3 to facilitate the transition and handover. Previously, Wirth served as the CEO of Qantas Loyalty, where she worked for nearly 15 years. “Since joining the board last year, Olivia has demonstrated impressive commercial acumen and an acute understanding of the dynamics facing both Myer a

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Department Stores ATS 290

Retail Wire

MARCH 13, 2024

IBM recently conveyed to its employees within its marketing and communications division that a reduction in the workforce is imminent, as reported by an insider familiar with the situation.

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Marketing 264

Inside Retail

MARCH 13, 2024

Spanish retailer Mango is honing in on adaptable clothing to help customers adjust to wild swings in temperature as climate change makes fashion less seasonal, Chief Executive Toni Ruiz told Reuters. The clothing industry used to work according to clearly delineated seasons, but global warming means it needs to adapt to periods that can include a mix of hot and cold temperatures and produce pieces that reflect those transitions, Ruiz said. “Before, when you came back from summer, all the s

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Fashion Location Consumer Shopping 264

Retail Wire

MARCH 13, 2024

The staff of a Dollar General Store in Wisconsin all walked off their jobs at the same time over the weekend. They claim they are "overworked" and "underpaid.

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ATS 264

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

MARCH 13, 2024

Singaporean telecommunications company Singtel has denied it plans to divest its Optus subsidiary in Australia – despite reports in the Australian Financial Review that discussions with a Canadian buyer are in “advanced stages” Singtel halted trading of its shares in Singapore last night (AEST time) after the news broke in the AFR, pending the release of an announcement.

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Planning Telecommunications 264

Retail Wire

MARCH 13, 2024

The United States House of Representatives has passed a bipartisan bill aimed at banning TikTok in the United States. Now the bill moves to the Senate, and if it passes, it will force TikTok’s Chinese owner to sell the popular video app, or else it will be banned in the U.S.

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ATS 263

Retail Wire

MARCH 13, 2024

Pi Day, celebrated annually on March 14 (3/14), brings deals on both pizza and dessert pies at various restaurants and grocery stores. Here's what to expect for 2024.

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ATS 263

Retail TouchPoints

MARCH 13, 2024

Dollar Tree Inc. will shutter approximately 600 Family Dollar stores in the first half of its 2024 fiscal year, which began Feb. 4, 2024. The discount retailer also plans to close an additional 370 Family Dollar stores and 30 Dollar Tree locations over the next several years as each store’s current lease expires. The retailer opened 219 stores during its Q4 for a total of 641 during the full fiscal year.

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Grocer Planning Location ATS 245

Retail Wire

MARCH 13, 2024

Family Dollar, a discount chain serving low-income urban customers, announced plans to shut down nearly 1,000 stores due to years of mismanagement and poor conditions.

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Planning 263

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club

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Payment Services Consumer Customer Retention Marketing 228

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

MARCH 13, 2024

Toyota Motor, along with other major Japanese companies like Panasonic, Nippon Steel, and Nissan, has made a landmark decision in agreeing to the largest pay increase for factory workers in 25 years.

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Retail TouchPoints

MARCH 13, 2024

Americans discard nearly 120 billion pounds of food every year — approximately 40% of the country’s food supply. Rite Aid is tackling this food waste issue head-on by partnering with Copia , a technology-enabled service that helps manage food surplus redistribution. The pharmacy retailer will use Copia’s platform to track inventory, prove compliance and record impact.

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Management ATS Consumer 221

Retail Focus

MARCH 13, 2024

atria Watford, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce that British womenswear brand, Hobbs , has opened its first store at atria Watford. Hobbs’ new store will showcase the brand’s latest collection, blending timeless style with a British sensibility.

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Fashion Management Location ATS 147

Retail TouchPoints

MARCH 13, 2024

Purple Innovation, Inc. , maker of the Purple mattress, and Tempur Sealy International, Inc. , have established new partnership parameters amid Tempur Sealy’s planned acquisition of Mattress Firm. The companies also have “amicably resolved” their “various intellectual property disputes,” according to a Purple press release. Tempur Sealy initially announced its plans to acquire Mattress Firm in May 2023 for $4 billion in a cash and stock transaction.

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Wholesale Planning Consumer Marketing 217

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Gazette

MARCH 13, 2024

Asda workers at its Wisbech store are set to strike during Easter weekend, one of the supermarket’s busiest times of the year, the GMB union has warned. Roughly 170 staff members will walk out on 29 and 30 March in a 48 hour strike, the trade union said. GMB claimed industrial action had been triggered by hour cuts and a rise in a bullying management culture.

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Supermarket Management Planning ATS 142

Retail TouchPoints

MARCH 13, 2024

At the iconic intersection of Broadway and 57 th Street, Nordstrom is launching Bode at The Corner, the first in a series of pop-ups and brand takeovers in a dedicated space at the Nordstrom NYC flagship. The Bode installation, open through April 7, 2024, will feature the brand’s luxury menswear and womenswear collections, which are characterized by high-level historical reproductions as a means of preserving handcraft techniques.

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ATS Department Stores Store Operations 199

Inside Retail

MARCH 13, 2024

With the world’s ongoing uncertainties and struggles, it’s not surprising that a report from Oracle and author Gretchen Rubin found that people want brands to make them smile and laugh more. The study of 12,000 people across 14 countries found that consumers will reward brands that embrace humour with loyalty, advocacy and repeat purchases. A whopping 41 per cent of customers would walk away from brands that don’t make them laugh and smile on a regular basis.

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Customer Experience Supermarket Advertising Planning 130

Retail TouchPoints

MARCH 13, 2024

As it readies for the opening of its first large-format store , Wayfair is rolling out refreshed branding and a new campaign called “Welcome to the Wayborhood.” Image courtesy Wayfair Wayfair’s first store will open this spring in Wilmette, Ill., just outside of Chicago. The company promises “immersive and interactive” experiences across 19 departments, ranging from furniture and décor to outdoor and home improvement.

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Consumer Outdoor Promotions Location 193

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Customer Experience

Inside Retail

MARCH 13, 2024

Few large Australian retailers understand the true value of their retail media assets, leaving them “given away or massively under-priced,” says a global media valuation expert. Jonathan Hopkins is the founding partner of Sonder, a global authority on retail media that has unlocked more than $10 billion in retail media revenue for companies including Woolworths, Coles, Telstra, Optus, Dan Murphy’s, BWS, David Jones, CBA, Officeworks, Big W, Rebel, Myer, Bing Lee, Mecca and BCF.

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Advertising Department Stores Finance Marketing 130

Retail Wire

MARCH 13, 2024

Adidas announced its proposal for a flat dividend for 2023, with a forecast for growth in the latter part of this year.

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Inside Retail

MARCH 13, 2024

Craveable Brands’ Oporto is poised to open its 200th restaurant, a mega milestone for the Bondi-born Portuguese-style chicken chain. The opening of greenfield sites at Caboolture South and Wodonga will tip the fast food business over the landmark number as it continues to expand its footprint. Oporto CEO Samantha Bragg told Franchise Executives she is thrilled to see the brand become accessible to more Australians.

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Marketing ATS 130

Retail Wire

MARCH 13, 2024

Kohl’s is expanding its retail strategy by partnering with WHP Global, owner of Toys"R"Us and Babies"R"Us, to open Babies"R"Us shops in its stores.

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Shopping 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Gazette

MARCH 13, 2024

Morrisons pulled in a £1bn loss last year, as debt interest payments related to its private equity takeover soared. Accounts for the grocery giant’s parent company, Market Topco, revealed it fell to a pre-tax loss of £1.1bn for the year ended October, as its interest costs surged to £735m. These were related to external debt and inter-company loans, with its debt-financing bill 23% above the £593m incurred the year prior.

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Payment Services Supermarket Finance Accounting 126

Retail Wire

MARCH 13, 2024

Mike Abbott, previously of Apple and recently hailed as General Motors' executive vice president of software and services, is bidding farewell to the company. This departure throws a wrench into GM's ongoing efforts to overhaul its vehicle software strategy.

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Retail Dive

MARCH 13, 2024

The company said continued inflation is pressuring Family Dollar's core customer base.

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125

Retail Customer Experience

MARCH 13, 2024

It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through inventory management or providing personalized product recommendations.

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Inventory Management Management Shopping 124

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Retail Gazette

MARCH 13, 2024

Sephora and Next are set to open new stores in Newcastle’s Eldon Square later this year as the landlord unveiled a new partnership with the local council to accelerate planning applications. Next has signed a ten-year lease to open a 61,000 sq ft department store inside the former Debenhams unit in November. Beauty giant Sephora will also unveil a new 6,600 sq ft flagship later this year, making it the brand’s fourth location in the UK.

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Department Stores ATS Planning Location 119

Retail Dive

MARCH 13, 2024

Come April 1, the athletics brand founder will take the helm once more. Linnartz, who is stepping down, has been CEO for barely a year.

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Retail Gazette

MARCH 13, 2024

Waitrose has been criticised for changing its loyalty scheme so that “weekly” vouchers may now only be delivered from “time-to-time” Under the change, personalised discount vouchers given to members of the supermarket ‘s myWaitrose loyalty scheme each week that offer money off are no longer guaranteed, and may take up to four weeks to arrive.

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Grocer Supermarket Marketing 111

Retail Dive

MARCH 13, 2024

COO Joe Vernachio takes over for co-founder Joey Zwillinger on Friday as the DTC brand reported a 15% sales drop in 2023.

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Planning 112

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing