Retail TouchPoints

NOVEMBER 22, 2023

At a time when customer acquisition costs are going through the roof, DTC wine brand Wine Insiders has seen a 151% increase in net-new customer acquisition in a single quarter through its partnership with gifting platform Nift Networks. Wine Insiders, which was recently acquired by Full Glass Wine Co. , began working with Nift to find new customer acquisition channels, in an industry where marketing is already made complex by varied state alcohol regulations.

Advertising 278

Advertising Accounting Consumer Marketing 278

Retail Wire

NOVEMBER 22, 2023

A judge in Florida has ruled that there's reason to believe that Tesla's executive team knew about potential flaws in the company's self-driving technology.

276

276

Tokinomo

NOVEMBER 22, 2023

Point of purchase (POP) is a common term used in retail. In this complete guide, you will discover more about POP marketing and POP innovation. We’ll share the definition of the term, examples of POP campaigns, and tips and tricks that will help you implement your campaigns.

Marketing 264

Marketing Advertising Retail Marketing 264

Retail Wire

NOVEMBER 22, 2023

Ford is scaling back its initial investment in its proposed EV battery facility in Marshall, Michigan.

276

276

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail TouchPoints

NOVEMBER 22, 2023

In today’s rapidly evolving retail landscape, generative AI is the latest technology transforming the way retailers reach and engage shoppers. Getty Images’ VisualGPS consumer survey finds that 79% of Americans are excited about the potential of using AI to increase productivity, and a study by SAP Emarsys confirms that so far, 77% of consumers enjoy the personalized shopping recommendations that this new technology enables.

Marketing 264

Marketing Consumer Advertising Retail Marketing 264

Inside Retail

NOVEMBER 22, 2023

Sneaker retailer Platypus has opened its 200th store, marking a “significant” milestone in the company’s history. Platypus has already launched nine new locations this year, with plans to establish an additional 30 by the end of June. Platypus, which was acquired by Accent Group in 2007, currently has 167 stores in Australia and 34 in New Zealand.

Location 264

Location Planning Marketing ATS 264

Inside Retail

NOVEMBER 22, 2023

Mattress retailer Forty Winks has appointed Daniel “Pancho” Gutstein as the new CEO, effective in mid-January next year. Prior to the new role, Gutstein served as GM of Puma Oceania. He also worked as SVP of merchandising, reporting to the president of Puma North America. “Pancho’s global business and strategic leadership expertise, combined with his enduring passion for retail, will amplify our future growth ambitions,” said Guyan Stroud, chairperson at Forty Winks

ATS 264

ATS 264

Retail TouchPoints

NOVEMBER 22, 2023

Walmart has introduced parcel stations — essentially mini “post offices” designed to streamline stores’ receiving and delivering of orders — and will have them operating in more than 40 stores by the end of 2023. Many are operating now, in time for the holiday season, and Walmart plans to expand the stations to additional stores next year. “Today we have over 4,000 stores operating as delivery hubs, fulfilling and delivering a variety of different order types,” wrote Jennifer McKeehan, SVP, Tran

Fulfillment 264

Fulfillment Store Operations Customer Experience Planning 264

Retail Wire

NOVEMBER 22, 2023

Online shopping can be a minefield during both Black Friday and Cyber Monday. Here's how to keep your personal information safe while making holiday purchases.

Shopping 260

Shopping 260

Inside Retail

NOVEMBER 22, 2023

With the e-commerce boom of the pandemic now in the rearview mirror, it’s clear that, of all the sectors of retail that enjoyed an increase in sales during Covid, the furniture and homewares industry likely had it the best. With many people around the world locked down at home, and looking for some kind of control over their lives, as well as something fun and different to distract them, redecorating became a big trend.

Shipping 246

Shipping Management Marketing ATS 246

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Focus

NOVEMBER 22, 2023

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Luxury pop-up stores become essential brand levers amid the bustling atmosphere, presenting a distinct and enchanting shopping experience for consumers.

Jewelry 162

Jewelry Shopping Clienteling Boutique 162

Inside Retail

NOVEMBER 22, 2023

Founded in 2019 with an 18,000sqft flagship outlet at Marina Square in Singapore, Kiztopia has carved out a niche operating mega indoor edutainment playgrounds for kids. Its playgrounds incorporate eight unique IP-registered characters and offer a holistic range of customised programmes and activities for children. Following its successful launch, Kiztopia has expanded with more outlets under its sub-brands Kiztopia Club and Bouncetopia, and also ventured into the offsite family entertainment ev

Location 245

Location Promotions Marketing ATS 245

Retail Wire

NOVEMBER 22, 2023

In the spirit of the holiday season, the U.S. Postal Service has announced the early launch of its annual Operation Santa letter adoption program.

147

147

Inside Retail

NOVEMBER 22, 2023

Guess Inc’s third-quarter net revenue was up 3 per cent year on year to US$651.2 million, but flat at 1 per cent in constant currency. Europe revenue increased 6 per cent in US dollars and 5 per cent in constant currency, while Asia revenue increased 2 per cent in US dollars and remained flat in constant currency. In the Americas, retail revenues dropped 7 per cent in US dollars and 8 per cent in constant currency, while wholesale revenues increased 4 per cent in US dollars and decreased 1 per

Consumer 239

Consumer Wholesale Management Shopping 239

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

NOVEMBER 22, 2023

Microsoft's CTO Kevin Scott has extended a lifeline to any OpenAI employees who are considering resigning after the abrupt departure of CEO Sam Altman.

147

147

Inside Retail

NOVEMBER 22, 2023

The holiday shopping season is teed up for its annual explosion of spending. Retailers know this, consumers know this, cybercriminals know this, and are unfortunately ready to take advantage of any weak link that can be found to steal vital consumer and business data. However, unlike gift buyers heading to stores or shopping online these adversaries are not seasonal actors.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Retail Wire

NOVEMBER 22, 2023

As Thanksgiving approaches, the TSA has shared some advice regarding what food items can accompany you on your flight.

147

147

Inside Retail

NOVEMBER 22, 2023

The second half of the year isn’t looking that robust for home improvement or home furniture retailing in Thailand, but HomePro, the country’s biggest home improvement retailer, is undeterred. The company is going ahead with its store opening program , launching two in the third quarter to bring its total store count in Thailand to 117. The latest to open is in the town of Pluak Daeng, Rayong Province.

Kiosk 130

Kiosk Management Consumer Shopping 130

Advertisement

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Wire

NOVEMBER 22, 2023

A storm may impact what is already looking like one of the busiest Thanksgiving travel days in 20 years.

130

130

Inside Retail

NOVEMBER 22, 2023

Aldi Australia has partnered with London-based designer department store Liberty to launch a Christmas range of premium gifts with four print designs. The range includes cards, notebooks, heat packs, tote bags, soap bars, hand cream, candles, reed diffusers, lunch bags, tea, drawer liners and scent sachets, and wrapping paper rolls. The products will be sold from $2.99 to $24.99 and 10 per cent of the proceeds will go to Camp Quality, a non-profit organisation that helps kids aged 0 to 15 fighti

Department Stores 130

Department Stores Supermarket Marketing 130

Retail Wire

NOVEMBER 22, 2023

After an intense week of drama, OpenAI has decided to bring Sam Altman back as CEO.

Returns 130

Returns 130

Retail Focus

NOVEMBER 22, 2023

Retail marketing campaigns are highly competitive, constantly adjusting and evolving to new technologies and market shifts. Finding a path to a successful campaign in a competitive modern market means balancing what already works with forward-thinking approaches, and this is not an easy task to accomplish. Looking at some real-world examples of successful retail marketing campaigns, we want to explore a few approaches that stand out, and how these methods found their perfect approach.

Marketing 130

Marketing Advertising Retail Marketing Location 130

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

NOVEMBER 22, 2023

Heavyweight food corporations like Kraft, Kellog, and others have convinced a jury that the country's leading egg producers have been unlawfully raising their prices.

130

130

Retail Focus

NOVEMBER 22, 2023

The busiest time of year is approaching, especially if you work in retail. The Christmas rush is beginning, and with so many people already starting their Christmas shopping and many shops having their Christmas items already on sale, it is time to start thinking about how you want your shop to look this festive season. It is no lie that the Christmas season is one of the busiest times of year for any shop, whether a large commercial shop or a small independent store.

Shopping 130

Shopping 130

Retail Dive

NOVEMBER 22, 2023

It could be a good indicator of holiday performance, but that season is “very distinct” from the summer sales event and involve a wider group of competitors.

128

128

Dezeen

NOVEMBER 22, 2023

Interior designer Linda Bergroth has added colourful beams to the Amsterdam concept store for plastic-free paint brand Cover Story , which was designed to streamline the redecorating process for shoppers. The "paint studio" is the second iteration of Cover Story outlets designed by Bergroth , who also created the interiors for the Finnish brand's flagship Helsinki store.

Shopping 119

Shopping Accessories Promotions Location 119

Advertisement

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Dive

NOVEMBER 22, 2023

With this new location, the apparel brand will have opened seven stores in 2023, bringing its total to 28.

Apparel 124

Apparel Location 124

Retail Gazette

NOVEMBER 22, 2023

The bosses of Britain’s biggest retailers are expecting strong Christmas trading, defying analyst predictions of lacklustre spending amid the cost-of-living crisis. M&S boss Stuart Machin is planning for a “successful and strong Christmas” across clothing, home or food, adding that customers were feeling more confident. Machin says he is “quietly confident” this year as customers are gearing up for a bigger family celebration this year, while Tesco has bought in more turkeys this

Grocer 115

Grocer Department Stores Fashion Beauty and Health 115

Retail Dive

NOVEMBER 22, 2023

Analysts question the emerging dependence on an off-price business that is struggling to compete in an otherwise thriving segment.

122

122

Retail Customer Experience

NOVEMBER 22, 2023

In making a commitment to simplify payment, embrace personalization, and go passwordless, retailers can create a more frictionless and secure holiday shopping experience both in-store and online.

Shopping 114

Shopping 114

Advertisement

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale