Retail TouchPoints

MARCH 15, 2024

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% increase in comp store sales. For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017.

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Inside Retail

MARCH 15, 2024

Online florist and gift retailer Bloomex has been fined $1 million for making false and misleading representations on its website. The retailer admitted it had published misleading star ratings for its products, advertised misleading discounts, and added surcharges that were inadequately disclosed. According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained sta

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Retail Wire

MARCH 15, 2024

Best Buy is urging customers who purchased an Insignia air fryer to act fast, as the company issues a recall due to potential hazards.

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Retail TouchPoints

MARCH 15, 2024

Popular athleticwear brand Outdoor Voices , once predicted to be the next Lululemon , has abruptly decided to close its 16 stores and become an online-only retailer, multiple sources report. Outdoor Voices has not publicly commented on the news and did not immediately respond to Retail TouchPoints’ request for comment. The news was reported by a number of outlets that had spoken to employees at the stores.

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Customer Experience

Inside Retail

MARCH 15, 2024

Claire Greaves, co-founder of active streetwear brand PE Nation, has announced she will step away from the company’s day-to-day operations. Greaves will remain on the board of the company and retain her shareholding, the brand said in a statement. Pip Edwards – the other co-founder – will continue managing the business alongside the other board members. “The business has secured and developed an extremely strong product and design team,” the statement read.” “Pip and the

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Retail TouchPoints

MARCH 15, 2024

It was a tough week to be at the top in retail with a number of companies announcing CEO switch-ups following disappointing performances, including Petco , Under Armour , Fossil Group and, as Retail TouchPoints previously reported, Allbirds. Former Best Buy COO to Lead Petco While CEO Search Gets Underway Ron Coughlin — who led Petco through a major strategic transformation over the last five years, including its IPO — has stepped down as the company’s CEO, Chairman and member of the board of di

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ATS Returns Wholesale Planning 264

Retail TouchPoints

MARCH 15, 2024

Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. This comparison, however, has its limits. While customers come to browse the physical shelf, your digital shelf goes to the customer.

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Inventory Management Telecommunications Location Marketing 264

Retail Wire

MARCH 15, 2024

OREO is ready for St. Patrick’s Day with a frosty surprise. While it won’t be handing out pots of gold, it's offering a chance to snag some delicious treats.

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Retail TouchPoints

MARCH 15, 2024

Ulta Beauty , which posted strong financial results for 2023, will move into Mexico next year as part of a joint venture with global brands operator Axo. The retailer’s $11.2 billion in net sales for FY 2023, which ended Feb. 3, 2024, was 9.8% higher than the previous year, fueled by a comparable sales rise of 5.7%. “Our compelling holiday plans and thoughtfully curated assortment resonated with our guests and delivered healthy traffic, record brand awareness and strong member growth,” said Dave

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Planning Store Operations Customer Experience 260

Retail Wire

MARCH 15, 2024

A 12-year-old boy was found alone in a Target store in Blacklick, Ohio, before it opened for business on March 11.

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

MARCH 15, 2024

Introducing #RICE24 Community Convos, a new content series highlighting insights from the industry leaders and changemakers who will be taking the Retail Innovation Conference & Expo stages in Chicago this June! This week, we’re featuring Liz Primm, Vice President of Strategic Partnerships and Business Development at Babylist, the leading digital destination for growing families.

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Customer Experience ATS Marketing 243

Retail Wire

MARCH 15, 2024

McDonald's found itself embroiled in a far-reaching technology outage on Friday, which caused ordering systems to halt in various countries, including the U.K., Australia, and Japan.

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Inside Retail

MARCH 15, 2024

McDonald’s said on Friday it had halted operations at many of its stores in Japan due to a system disruption and was facing technical outages at some other outlets worldwide, including Australia. Many McDonald’s stores in Japan stopped taking in-person and mobile customer orders because of the system disruption, a spokesperson at McDonald’s Holdings Company Japan said, adding that the company was working to restore operations soon.

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Kiosk ATS 130

Retail Wire

MARCH 15, 2024

Nissan and Honda announced that they signed an agreement to start a study into the feasibility of a strategic partnership for electric vehicles.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Dive

MARCH 15, 2024

The activewear brand, once a DTC darling, told staff on Tuesday it would close stores this week as it shifts to an online-only model.

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Outdoor 128

Retail Wire

MARCH 15, 2024

Target has announced the launch of its new self-checkout policy, set to commence next week across all stores.

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Checkout 130

Retail Dive

MARCH 15, 2024

However, the retailer dodged a much-discussed operating loss for the year, with the sale of Yeezy merchandise helping it notch a profit.

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Retail Wire

MARCH 15, 2024

President Joe Biden recently declared his stance against the announced sale of the U.S. Steel company to Japan's Nippon Steel, and he emphasized the importance of maintaining American ownership and operation of the iconic company.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Dive

MARCH 15, 2024

In a shift from previous sale promotions, the retailer said Prime membership is not required to shop the event, which starts Wednesday.

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Promotions Shopping 119

Retail Wire

MARCH 15, 2024

In Hollywood, if you spot a car cruising without a driver, don't panic. About 50 driverless robotaxis hit the streets of Los Angeles this Thursday.

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Retail Dive

MARCH 15, 2024

Arkhouse Management, which upped its takeover bid to $6.6 billion, has criticized the retailer for having only one director with a real estate track record.

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Management 115

Retail Wire

MARCH 15, 2024

McDonald's found itself embroiled in a far-reaching technology outage on Friday, which caused ordering systems to halt in various countries, including the U.K., Australia, and Japan.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Dive

MARCH 15, 2024

The crafts retailer reimagined its class offering and introduced a party planning service for children in the U.S. as it leans into experience.

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Planning 111

Retail Wire

MARCH 15, 2024

Best Buy is urging customers who purchased an Insignia air fryer to act fast, as the company issues a recall due to potential hazards.

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Retail Gazette

MARCH 15, 2024

Chinese retail giant JD.com has joined Waterstones owner Elliott in confirming that it will not be making an offer to buy Currys. The update comes after the electrical retailer turned down a £700m bid from Elliott Advisors back in February on the grounds that it undervalued the company before rejecting a second £750m takeover from the activist investor a few days later.

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Management Marketing ATS 111

Retail Wire

MARCH 15, 2024

Nissan and Honda announced that they signed an agreement to start a study into the feasibility of a strategic partnership for electric vehicles.

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Cisco Retail

MARCH 15, 2024

Today marks the launch of Cisco Routed PON , a truly disruptive solution that enables agile, differentiated broadband services through a software-defined broadband network.

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Retail Wire

MARCH 15, 2024

A Cybertruck engineer has asked owners to put an end to recent torturous tests.

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Retail Gazette

MARCH 15, 2024

Fenwick’s Newcastle flagship has been given a further planning green light, with new work beginning this month. The renovation forms part of a £40m investment programme aimed creating the “next generation” store. Mailen Design has been commissioned to “sensitively reimagine” the department store retailer’s original store frontage of the 1880’s building.

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Planning Department Stores Fashion Customer Experience 105

Retail Wire

MARCH 15, 2024

A 12-year-old boy was found alone in a Target store in Blacklick, Ohio, before it opened for business on March 11.

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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