Sun.Apr 27, 2025

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New retail stores redefining shopping in the US: Aritzia, Apple, Puma and more

Inside Retail

From an Apple store featuring biophilic design to Puma’s casino-inspired Las Vegas shop, these hot new bricks-and-mortar stores are bringing the heat to the retail industry. Aritzia Chicago, Illinois At 555 North Michigan Avenue stands a shiny new addition to Chicagos illustrious Magnificent Mile. With 46,000 square feet spanning two floors, this flagship marks Aritzias fifth and largest Chicago-area store, and indicates the Canadian womens retailers overarching commitment to retail expans

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Asda co-founder Mohsin Issa steps down as EG Group CEO

Retail Gazette

Asda co-founder Mohsin Issa has stepped down as chief executive of petrol station chain EG Group ahead of its initial public offering. Issa, who co-founded the forecourt business with his brother Zuber, has been succeeded by the companys chief financial officer Russell Colaco. Issa’s departure from the helm of EG Group follows news that the business is considering a listing in New York worth around $13bn (10.7bn), after offloading the majority of its UK petrol station business to Asda in 2

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This is retail’s pressure test: Are you ready to compete?

Inside Retail

Across factory floors in China, policy war rooms in Washington, and logistics hubs in Sydneys west, a new reality is taking hold, the global retail machine is changing. Trade routes once considered stable are being disrupted by a resurgence in tariffs and nationalistic trade policies. Inflation continues to tighten household budgets, and consumers, empowered, impatient, and increasingly value-driven, are demanding more for less.

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Disney Cruise Line Rolls Out Its Largest Ship, the Adventure, Becoming Third in the World To Reach 200,000 Gross Tons

Retail Wire

Disney Cruise Line will launch the Adventure this December.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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M&S: WFH staff locked out of systems amid cyber attack fallout

Retail Gazette

M&S has shut remote-working employees out of some of its IT systems as it struggles to recover from the fallout of a cyberattack last week. The high street giant closed some of its programmes that staff use to log into the internal IT systems when working outside of the office, The Times reported. Cybersecurity experts said the move was most likely made to stop the attack spreading throughout the retailers IT infrastructure.

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Target Boycott Continues as Metro Atlanta Town Hall Calls for Full-Scale Shutdown of Retailer

Retail Wire

The Target boycott continues unabated.

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All buzz, no brand: The mistake that Coca-Cola and Nike never make

Inside Retail

In my 20-ish years in the brand, marketing and advertising industry, Ive been lucky enough to work with some excellent people at some excellent places. Ive seen, learned and experienced a lot what works and what doesnt. But Ive always wrestled with one thing. Its a thing that can be leveraged for personal advantage, but also a thing that can leave a brand utterly short-changed down the track, and has the potential to have a negative impact on not just our industry, but society, too.

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Jason Momoa is back on another Nuii adventure for 2025, continuing his partnership as brand ambassador for the premium ice cream brand

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Premium ice cream brand Nuii is thrilled to announce its ongoing partnership with Jason Momoa as brand ambassador for 2025. After a successful collaboration last year, Momoa will continue to play a pivotal role in elevating Nuiis global brand visibility to drive category growth.

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Top 5 Customer Service & CX Articles for Week of April 28, 2025

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Valuable Experience by William Grobel (Deloitte) CX is a significant influence on revenue and 87 per cent of business leaders say its their top growth driver.

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Pricing power: Retailers respond to tariff turbulence with steep price hikes

Inside Retail

As tariff walls rise, so are retail prices. From Chinese power banks to French handbags, companies large and small are quietly passing on their higher costs to consumers. The impact of President Donald Trump’s new tariffs is rippling across supply chains and shopping carts alike. Amazon sellers have begun raising prices on hundreds of top-selling items, CNBC reported, as import costs climb.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran