Mon.Feb 26, 2024

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How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

In the U.S., the past year was the most active to date for passing state-by-state data privacy laws. Following suit with GDPR and other jurisdictions globally, the U.S. is weighing national data privacy and security regulation to help companies keep up with the patchwork of state laws. This flurry of legislative activity comes at a good time — and with good reason.

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Wendy’s To Introduce Surge Pricing Similar to Uber

Retail Wire

Wendy’s is gearing up to roll out a new pricing strategy that mimics the surge pricing model used by ride-sharing services like Uber. This means that the cost of your favorite Wendy’s items could fluctuate throughout the day depending on demand.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

In the more than 70 years since Joseph Sherwood bought a bankrupt jewelry store in Bell Gardens, Calif., much has changed in the world, and in retail. That post-WWII period in the Western U.S. was marked by the Dust Bowl Exodus, now a distant memory for most. Since then, the demographic makeup of California has changed dramatically, not to mention the economic and technological realities of the state and the country.

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Coles’ revenue rises on higher supermarket, liquor sales

Inside Retail

Supermarket chain Coles booked higher revenue in the fiscal first half, thanks to a sales increase across all segments. However, while group earnings before interest and taxes rose by 0.6 per cent to $1.1 billion, post-tax net profit slid 3.6 per cent to $594 million. The company’s revenue rose 6.8 per cent year over year to $22.2 billion as supermarket revenue went up 4.9 per cent to $19.8 billion and liquor revenue climbed 1.8 per cent to $2.0 billion.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Dillard’s Debuts Coterie Shop Spotlighting Four Fashion Entrepreneurs

Retail TouchPoints

In 24 stores and online, Dillard’s has introduced The Coterie Shop to spotlight luxury special occasion and casual dressing pieces from four entrepreneurial fashion brands: Abbey Glass , Buru , Crosby by Mollie Burch and Fanm Mon. “We are beyond excited to introduce The Coterie Shop to our customers,” said Alexandra Dillard Lucie, VP of Merchandising at Dillard’s in a statement.

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Mambo, HoMie launch unisex circular fashion collab

Inside Retail

Mambo has teamed up with Melbourne-based social organisation HoMie to launch the unique ‘Mambo X HoMie: Reborn’ unisex collection. According to the companies, this collection exemplifies circular economy concepts, with each limited-edition piece combining Mambo’s style with HoMie’s Reborn flair. Every garment in the collection was made from donated stock at HoMie’s new upcycling facility in Melbourne.

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Kogan returns to profitability in first half

Inside Retail

Kogan returned to profitability in the fiscal first half, despite lower revenue due to reduced inventory and the company’s focus on platform/software-based subscription revenue. The online retailer swung to a net profit of $8.7 million while revenue slid 9.9 per cent to $248.2 million. Gross margin stood at 36.1 per cent as gross sales fell 5.6 per cent to $446.6 million.

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FTC Seeks to Block $24.6 Billion Kroger-Albertsons Merger

Retail TouchPoints

The Federal Trade Commission (FTC) has formally challenged the proposed $24.6 billion Kroger acquisition of Albertsons , calling the deal — the largest supermarket merger in U.S. history — anticompetitive and harmful to both consumers and workers. The FTC voted 3-0 to issue the complaint and will be joined in its lawsuit by a bipartisan group of nine state Attorneys General.

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Endeavour Group’s net profit drops despite top-line growth

Inside Retail

Retail drinks and hospitality business Endeavour Group has posted a slight increase in sales for the fiscal first half, but net profit was down as the group previously expected. Group sales for the 27 weeks ended rose 2.5 per cent year on year to $6.7 billion, driven by growth in both the retail and hotels segments. Dan Murphy’s and BWS both contributed to a 2.5 per cent increase in retail sales, while an improved food and bar offering helped deliver a 2.7 per cent uplift in hotels sales, said S

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Cigarettes Are Losing Their Pull Over Consumers Seeking a Nicotine Fix

Retail Wire

Smokers in the U.S. are shifting from cigarettes to other options available on the market, such as vapes, at a more rapid pace than anticipated, and tobacco giants are feeling the pressure.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why fabric technology is the key to apparel brand Paire’s sustainable approach

Inside Retail

Paire first launched in 2020 with a single product, socks. Fast forward to 2024, it has expanded into apparel while leading the retail industry in sustainability measures. The Australian brand has earned a name for itself in the retail space by innovating high-tech fabric for a better planet. We spoke with Paire’s founders Nathan Yun and Rex Zhang about what it means to combine functionality, comfort and sustainability in their five trademarked fabrics and counting.

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Buffalo Wild Wings Is Giving Out Free Wings Because of the Super Bowl

Retail Wire

Buffalo Wild Wings made a bold promise to Americans: free wings for everyone if the Super Bowl went into overtime. Lo and behold, that's precisely what happened. With the game extending beyond regulation time, the nation has eagerly awaited their chance to claim six free chicken wings each on Monday, Feb. 26.

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Revitalising the UK High Street: Beyond Commerce to Community Connection

Retail Focus

The high street in the UK stands as more than a mere hub for shopping; it’s a cornerstone of local economies, embodying community, culture, and commerce. Despite facing challenges, the high street’s significance as a community and economic staple is unwavering, symbolising not only a centre for transactions but also a space for communal engagement and belonging.

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Eggo Is Celebrating National Pancake Day With a Rentable House of Pancakes

Retail Wire

Nestled in the scenic surroundings of Gatlinburg, Tennessee, renowned as the Pancake Capital of the South, lies a distinctive haven: the Eggo House of Pancakes.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Walmart Updates Employee Education Initiative to Fill 100K ‘Critical Jobs’

Retail TouchPoints

Walmart is revising its Live Better U (LBU) education benefit to help associates hone their skills for key roles within the company. Launched in 2018, the program was designed to provide associates with higher learning opportunities from reputable academic institutions such as the University of Arkansas, Purdue Global and Spelman College. Learning opportunities were initially available for $1 a day, but that fee was dropped in 2021 to make the program more accessible.

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McDonald’s Patron Punches Worker for Touching Soft Drink Lid

Retail Wire

A man was arrested for assaulting a Boston, Massachusetts, McDonald's employee who touched his drink lid.

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Survival guide: The keys to resilience and success in tough times

Inside Retail

The retail headwinds just seem to keep coming. Retailers have endured narrowing margins and soaring rents and watched the cost of living eat into discretionary spending during a tumultuous 2023. For several retailers, it was too much. About 180 retail businesses collapsed in the September quarter alone; only the construction, accommodation and other services sectors had more attrition.

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Amazon To Pay $1.9 Million in Settlement Due to Human Rights Abuse Claim

Retail Wire

Over 700 migrant workers will receive around $1.9 million in settlement following claims that they were subjected to human rights abuse from exploitative labor contracts in Saudi Arabia.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Navigating the AI revolution: Retail experts weigh in on the state of affairs

Inside Retail

In the ever-evolving retail landscape, staying ahead of the curve is not just an advantage; it’s a necessity. With consumer preferences shifting rapidly and technological advancements setting new standards, businesses are constantly seeking innovative solutions to enhance customer experiences and drive revenue growth. One such innovation that has been gaining significant traction in recent years is generative artificial intelligence (GenAI).

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AT&T Wireless Giving $5 to Those Affected by Network Outage

Retail Wire

AT&T has announced it will be extending a full day of service credit to customers impacted by a substantial outage that lasted over 10 hours on Thursday.

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What Nordstrom’s Paul Smith pop-up says about the future of this retail trend

Inside Retail

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Midway into the first quarter of 2024, there are no signs of this experiential retail trend slowing down. Just this week, American department store chain Nordstrom announced a unique collaboration with the British fashion brand Paul Smith.

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$3.75M Florida Lottery Ticket Purchased at Publix

Retail Wire

Yet another big lottery winner hails from the Sunshine State. The luckiest state for lottery wins just added a new member to its list of multimillionaires.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Five leadership lessons that every boss should know: Levi’s head of South Africa

Inside Retail

Sandeep Sokhanda has worked in retail for nearly three decades, including stints at FMCG majors, Nike and Levi’s, where he is currently the country manager for South Africa and Sub-Saharan Africa. Here, he shares his approach to work-life balance, where he goes for career advice and what he loves about his job. Inside Retail: Tell me about your career journey.

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ICA Stop supermarket designed as a "culinary dream come true"

Dezeen

Swedish studio Westblom Krasse Arkitektkontor and design agency Snask have revamped a supermarket in Täby, adding pastel hues and materials such as terrazzo and wood to "turn shopping into an experience". The design was intended as a facelift for the store, which is part of Sweden's ICA supermarket chain and had been given many smaller additions over the years without an overall design direction.

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The $15bn impact: Physical touchpoints drive Australian e-commerce revolution

Inside Retail

In a groundbreaking revelation, recent research from ShipStation and Retail Economics uncovers the pivotal role of physical interactions in shaping the Australian e-commerce landscape. A staggering $15 billion, constituting 48 per cent of online non-food sales last year, can be attributed to seamless interactions between the online and offline realms.

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Red Sea attacks disrupt shipping for over 50% of UK retailers

Retail Gazette

Over half of retailers and exporters in the UK have been impacted by the Red Sea attacks disruption, the British Chambers of Commerce (BCC) has indicated. The business lobby group found the cost of shipping a container from Asia to Europe has risen by up to 300% for some companies. Meanwhile, logistical delays have also resulted in up to three to four weeks being added to delivery times.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Three ways Stocard (a Klarna Group Company) helps consumers maximise savings

Inside Retail

Amid a global cost of living crisis, consumers are increasingly turning to innovative solutions to manage their budgets and stretch their dollars further. Stocard (a Klarna Group Company) centralises all of a consumer’s loyalty cards in a single mobile application for 5.3 million of its users in Australia and New Zealand, eliminating the need to carry physical cards.

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Superdry settles trademark case against Dryrobe

Retail Gazette

Superdry has settled its dispute against outdoor retailer Dryrobe over an alleged trademark infringement of the font used in the brand’s logo. Dryrobe has agreed to “cease use of the [stylised Dryrobe sign] or any marks which contain the element ‘dry’ depicted using any member of the Helvetica family of fonts both on product and across all point of sale and digital materials”, as well as not to order more stock featuring the sign.

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Revitalising the UK High Street: Beyond Commerce to Community Connection

365 Retail

The high street in the UK stands as more than a mere hub for shopping; it’s a cornerstone of local economies, embodying community, culture, and commerce. Despite facing challenges, the high street’s significance as a community and economic staple is unwavering, symbolising not only a centre for transactions but also a space for communal engagement and belonging.

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Morrisons mulls sale of bakery business to reduce debts

Retail Gazette

Morrisons has appointed advisers to look into the possible sale of its bakery business, Rathbones, as it looks to sell assets to reduce debts. The supermarket is working with Deloitte to field interest in the bakery, which supplies baked goods to Morrisons stores from its factory in Wakefield. Although talks over the sale are thought to be at an early stage with no guarantee that a sale will occur, industry sources have indicated private equity company Endless may be a potential buyer.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.