Wed.Feb 21, 2024

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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. With rising fuel prices, supply chain and logistics challenges, and higher labor and production costs, retailers are struggling with how to efficiently deliver a high vol

Shipping 279
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Increased Westfield visitation drives full-year growth for Scentre Group

Inside Retail

Scentre Group has reported funds from operations of $1.0942 billion for last year, a 5.2 per cent increase on 2022. The group operates 42 Westfield destinations across Australia and New Zealand, which saw total customer visitation of 512 million, up 32 million or 6.7 per cent. Net operating income rose 8.8 per cent to $1.951 billion, while the group’s portfolio was valued at $34.3 billion as of December 31.

ATS 279
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Amazon Powers its Way Onto Dow Jones Industrial Average

Retail TouchPoints

In a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been added to the Dow Jones Transportation Average, driving out JetBlue Airways. Both changes will be effective prior to the opening of trading on Feb. 26, 2024.

Consumer 276
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FuboTV Files Lawsuit Against Disney, Warner Bros. Discovery, and Fox

Retail Wire

FuboTV, a sports streaming platform, has taken legal action to halt a collaborative effort by Disney's ESPN, Warner Bros. Discovery, and Fox. This move aims to thwart the partners' plan of offering a bundled sports streaming package, which Fubo claims promotes illegal market manipulation and undermines its competitors.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Target Partners with Diane von Furstenberg for Limited-Time, Lower-Cost Collection

Retail TouchPoints

Beginning March 23 online and in most of its stores, Target will offer a Diane von Furstenberg collection consisting of more than 200 items, most priced under $50. The collection, available while supplies last, encompasses women’s, girls and baby apparel and accessories along with beauty and home décor items starting at a $4 price point. Target debuted a value-priced private label brand earlier this month.

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Multiple potential bidders running the numbers on Godfreys

Inside Retail

Godfreys, the vacuum cleaner retail group that collapsed into voluntary administration , has attracted the interest of multiple prospective bidders ahead of the deadline for indicative offers next week. An unspecified number of potential buyers have proceeded into the data room as part of the stage one phase of due diligence, including “multiple leading retail brands and investment groups” according to the administrators. “The strong interest from potential acquirers of the res

Consumer 263

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New merchandise offering boosts The Reject Shop’s top line

Inside Retail

Discount variety retailer The Reject Shop has reported sales of $458.3 million for the first half of FY24, a 4.2 per cent increase year on year, with comparable store sales up 2.3 per cent. The company said the growth was driven by an increase in customer transactions and units per basket, which it attributed to a new and improved merchandise offering.

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Design Expert Tells All: What to Expect from Home Décor this Year, from the Calming to the Chaos

Retail TouchPoints

In the dynamic world of interior design, where change is not just a constant but a pulsating adventure, 2024 is set to be a thrilling year filled with transformative design trends. At Redecor, our lively team of interior design wizards have donned their trend-setting hats to forecast the upcoming waves of inspiration that will turn your living spaces into a dynamic river of creativity.

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Super Retail Group’s sales increase amid new store openings

Inside Retail

Super Retail Group booked higher sales in the fiscal first half on the back of 17 new store openings. The company’s sales grew 3 per cent from last year to $2 billion while statutory net profit after tax slightly declined by 1 per cent to $143 million. BCF delivered the highest sales growth of 8 per cent with fishing as the fastest-growing category due to lures and tackle.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. Marie Kloor and her firm, Hydra Health , are focused on changing that.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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American Casino Patrons Gambled a Record $66.5B in 2023

Retail Wire

American casino patrons gambled a record $66.5 billion in 2023. The total surpasses 2022’s previous high of $60.5 billion by 10%, marking the industry’s third-straight record revenue year.

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Sustainable shopping: what options are available to retailers?

Retail Focus

To put it simply, there is no escaping the subject of sustainability in retail. If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. With brands already doing their part, it is only right, and smart, that retailers follow suit and take similar steps to improve their sustainability.

Shopping 162
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Beyond Meat Is Revitalizing Its Brand With Healthier Beef

Retail Wire

Beyond Meat, based in El Segundo, California, is giving its popular plant-based burger a makeover in hopes of reigniting interest and sales in the United States.

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How luxury gifting company Venus et Fleur is disrupting flower retail

Inside Retail

Wife-and-husband duo Seema Bansal Chadha and Sunny Chadha’s journey to launching one of the floral industry’s most talked-about brands started from a romantic gesture gone wrong. The entrepreneurial couple spoke with Inside Retail about launching their luxury gifting company , plans for building up the brand in the year ahead, and how they maintain a peaceful work-life balance.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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The Rise of Organized Crime Hits Home Depot

Retail Wire

A recent investigation into retail theft at Home Depot stores across Florida has uncovered a sophisticated operation involving grand theft and fraudulent barcode switching.

ATS 246
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How Gem successfully created the go-to oral care brand for a new generation

Inside Retail

When Australian toothpaste brand Gem first launched in 2020, the oral hygiene market was dominated by major global names like Colgate and Listerine, but the response from consumers shows there was clearly a gap in the market for a disruptor brand. “My mission with Gem has always been to redefine the entire oral care experience,” Georgia Geminder, Gem’s founder, told Inside Retail.

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American Airlines Passenger Tries To Open Door Mid-Flight

Retail Wire

Flight 1219 from Albuquerque, New Mexico, to Chicago, Illinois, was forced to return to New Mexico shortly after taking off because of a disruptive passenger.

Returns 246
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David Jones adds 50 labels in its Autumn-Winter collection

Inside Retail

David Jones has launched its Autumn-Winter 2024 season including 50 new and exclusive womenswear, menswear, footwear, and accessories brands to its portfolio. Bridget Veals, David Jones GM of womenswear, footwear and accessories, noted that minimalism and understated luxury such as wardrobe staples and sleek evening wear are in trend this season, as she explains the newly launched collection. “Tailored separates were in almost every collection, alongside tonal dressing with the occasional

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Wyze Apologizes for Breach That Gave 13,000 Customers View of Others’ Homes

Retail Wire

Wyze, the security camera company based in Seattle, has apologized to customers after a camera breach allowed around 13,000 users to view other people's homes.

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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Yet while retailers with an omnichannel presence are investing in ensuring their online success, in-store technology that would enhance customer engagement is being neglected, explains Ben Cook, regional VP of growth Apac, with Newstore, a mobile-first Un

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The Body Shop Closes Almost Half of Its Stores Across the UK

Retail Wire

The Body Shop recently revealed plans to shut down almost half of its stores in the U.K., including seven closures that took place on Tuesday. Additionally, the company is slashing 40% of positions at its London headquarters.

Shopping 130
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The beauty trends that will define and outlast 2024

Inside Retail

Beauty trends are a funny thing, aren’t they? They’re fascinating because they can define a generation or an era in time just with a few key looks. Well, this particular year is being defined by six key looks (in my humble opinion), that will have something for everyone to enjoy. So sit back and take note. Skin minimalism The pandemic had everyone and their grandmother adopting an elaborate 10-step skincare routine.

Consumer 130
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Amazon Joins Dow Jones Industrial Average, Replacing Walgreens

Retail Wire

Amazon will be stepping into the shoes of Walgreens Boots Alliance in the Dow Jones Industrial Average. This change, effective Feb. 26, has already set the stocks in motion, with Amazon shares inching up by 1% in extended trading, while Walgreens saw a 3% dip.

Marketing 130
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Lovisa reports strong revenue growth with accelerating global expansion

Inside Retail

Jewellery brand Lovisa saw a strong uplift in revenue for the fiscal first half along with new store openings and market entries. The company’s revenue surged 18.2 per cent year on year to $373 million. Comparable store sales dropped 4.4 per cent but saw an improving trend later in the half. The Australian-headquartered retailer opened 74 new stores and ended the half with a network of 854 across more than 40 markets.

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Woolworths CEO Brad Banducci Resigns After Price-Gouging Scrutiny

Retail Wire

Woolworths, the Australian supermarket giant, is in the headlines again as its CEO, Brad Banducci, steps down after allegations of price-gouging tactics.

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What Simon’s latest results say about the landlord-tenant divide in retail

Inside Retail

David Simon, CEO of Simon Property Group (SPG), presides over one of the strongest and most diverse mall portfolios in the world, including enclosed malls, megamalls, lifestyle centres and factory outlet centres in more than a dozen countries on three continents. He is entitled to be ebullient when his company has a good year, which was mostly the case last year.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Walmart To Acquire TV Maker Vizio for $2.3 Billion To Expand Its Ad Business

Retail Wire

Walmart and Vizio have made a deal for the retail giant to acquire the TV maker for $11.50 per share, in cash, which amounts to around $2.3 billion.

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How Kklue is redefining fine jewellery in Hong Kong’s Harbour City mall

Inside Retail

Everyday fine jewellery brand Kklue has unveiled its first offline pop-up store in Hong Kong’s iconic Harbour City mall. Founded by Kellyn Zhou, who stepped away from a successful career in corporate investment to pursue her passion for jewellery design and gemology, Kklue is known for its meticulous attention to detail and dedication to originality, quality, and transparency.

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Taxpayers to foot bill for The Body Shop staff redundancies

Retail Gazette

Taxpayers are set to pay millions of pounds to sacked staff of The Body Shop as administrators manage a mass restructuring of the collapsed chain. Employees who have been laid off from the ethical beauty retailer have been told to make claims through the government-backed redundancy payouts service, which is funded using national insurance contributions, The Telegraph reported.

Shopping 122
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How Shein and Temu are driving up the cost of air freight

Inside Retail

The rapid rise of fast-fashion e-commerce retailers such as Shein and Temu is upending the global air cargo industry, as they increasingly vie for limited air-cargo space to woo consumers with rapid transit times, more than ten industry sources said. Shein, PDD Group’s Temu and ByteDance’s TikTok Shop, which recently began online shopping in the US, ship the majority of their products directly from factories in China to shoppers by air in individually addressed packages.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.