Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. With rising fuel prices, supply chain and logistics challenges, and higher labor and production costs, retailers are struggling with how to efficiently deliver a high vol

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Inside Retail

FEBRUARY 21, 2024

Scentre Group has reported funds from operations of $1.0942 billion for last year, a 5.2 per cent increase on 2022. The group operates 42 Westfield destinations across Australia and New Zealand, which saw total customer visitation of 512 million, up 32 million or 6.7 per cent. Net operating income rose 8.8 per cent to $1.951 billion, while the group’s portfolio was valued at $34.3 billion as of December 31.

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Retail TouchPoints

FEBRUARY 21, 2024

In a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been added to the Dow Jones Transportation Average, driving out JetBlue Airways. Both changes will be effective prior to the opening of trading on Feb. 26, 2024.

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Consumer 276

Retail Wire

FEBRUARY 21, 2024

FuboTV, a sports streaming platform, has taken legal action to halt a collaborative effort by Disney's ESPN, Warner Bros. Discovery, and Fox. This move aims to thwart the partners' plan of offering a bundled sports streaming package, which Fubo claims promotes illegal market manipulation and undermines its competitors.

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Customer Experience

Retail TouchPoints

FEBRUARY 21, 2024

Beginning March 23 online and in most of its stores, Target will offer a Diane von Furstenberg collection consisting of more than 200 items, most priced under $50. The collection, available while supplies last, encompasses women’s, girls and baby apparel and accessories along with beauty and home décor items starting at a $4 price point. Target debuted a value-priced private label brand earlier this month.

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Inside Retail

FEBRUARY 21, 2024

Godfreys, the vacuum cleaner retail group that collapsed into voluntary administration , has attracted the interest of multiple prospective bidders ahead of the deadline for indicative offers next week. An unspecified number of potential buyers have proceeded into the data room as part of the stage one phase of due diligence, including “multiple leading retail brands and investment groups” according to the administrators. “The strong interest from potential acquirers of the res

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Consumer 263

Inside Retail

FEBRUARY 21, 2024

Discount variety retailer The Reject Shop has reported sales of $458.3 million for the first half of FY24, a 4.2 per cent increase year on year, with comparable store sales up 2.3 per cent. The company said the growth was driven by an increase in customer transactions and units per basket, which it attributed to a new and improved merchandise offering.

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Retail TouchPoints

FEBRUARY 21, 2024

In the dynamic world of interior design, where change is not just a constant but a pulsating adventure, 2024 is set to be a thrilling year filled with transformative design trends. At Redecor, our lively team of interior design wizards have donned their trend-setting hats to forecast the upcoming waves of inspiration that will turn your living spaces into a dynamic river of creativity.

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Visual Merchandising ATS Customer Experience Consumer 263

Inside Retail

FEBRUARY 21, 2024

Super Retail Group booked higher sales in the fiscal first half on the back of 17 new store openings. The company’s sales grew 3 per cent from last year to $2 billion while statutory net profit after tax slightly declined by 1 per cent to $143 million. BCF delivered the highest sales growth of 8 per cent with fishing as the fastest-growing category due to lures and tackle.

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Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. Marie Kloor and her firm, Hydra Health , are focused on changing that.

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Speaker: Amanda Adams, Fractional CFO, CPA

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Accounting

Retail Wire

FEBRUARY 21, 2024

American casino patrons gambled a record $66.5 billion in 2023. The total surpasses 2022’s previous high of $60.5 billion by 10%, marking the industry’s third-straight record revenue year.

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Retail Focus

FEBRUARY 21, 2024

To put it simply, there is no escaping the subject of sustainability in retail. If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. With brands already doing their part, it is only right, and smart, that retailers follow suit and take similar steps to improve their sustainability.

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Shopping Visual Merchandising Returns Supermarket 162

Retail Wire

FEBRUARY 21, 2024

Beyond Meat, based in El Segundo, California, is giving its popular plant-based burger a makeover in hopes of reigniting interest and sales in the United States.

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Inside Retail

FEBRUARY 21, 2024

Wife-and-husband duo Seema Bansal Chadha and Sunny Chadha’s journey to launching one of the floral industry’s most talked-about brands started from a romantic gesture gone wrong. The entrepreneurial couple spoke with Inside Retail about launching their luxury gifting company , plans for building up the brand in the year ahead, and how they maintain a peaceful work-life balance.

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Management Planning Consumer ATS 130

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

FEBRUARY 21, 2024

A recent investigation into retail theft at Home Depot stores across Florida has uncovered a sophisticated operation involving grand theft and fraudulent barcode switching.

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ATS 246

Inside Retail

FEBRUARY 21, 2024

When Australian toothpaste brand Gem first launched in 2020, the oral hygiene market was dominated by major global names like Colgate and Listerine, but the response from consumers shows there was clearly a gap in the market for a disruptor brand. “My mission with Gem has always been to redefine the entire oral care experience,” Georgia Geminder, Gem’s founder, told Inside Retail.

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Retail Wire

FEBRUARY 21, 2024

Flight 1219 from Albuquerque, New Mexico, to Chicago, Illinois, was forced to return to New Mexico shortly after taking off because of a disruptive passenger.

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Returns 246

Inside Retail

FEBRUARY 21, 2024

David Jones has launched its Autumn-Winter 2024 season including 50 new and exclusive womenswear, menswear, footwear, and accessories brands to its portfolio. Bridget Veals, David Jones GM of womenswear, footwear and accessories, noted that minimalism and understated luxury such as wardrobe staples and sleek evening wear are in trend this season, as she explains the newly launched collection. “Tailored separates were in almost every collection, alongside tonal dressing with the occasional

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Accessories Returns Marketing Department Stores 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

FEBRUARY 21, 2024

Wyze, the security camera company based in Seattle, has apologized to customers after a camera breach allowed around 13,000 users to view other people's homes.

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Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Yet while retailers with an omnichannel presence are investing in ensuring their online success, in-store technology that would enhance customer engagement is being neglected, explains Ben Cook, regional VP of growth Apac, with Newstore, a mobile-first Un

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Point of Sale Store Layout Shopping Accounting 130

Retail Wire

FEBRUARY 21, 2024

The Body Shop recently revealed plans to shut down almost half of its stores in the U.K., including seven closures that took place on Tuesday. Additionally, the company is slashing 40% of positions at its London headquarters.

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Shopping Planning ATS 130

Inside Retail

FEBRUARY 21, 2024

Beauty trends are a funny thing, aren’t they? They’re fascinating because they can define a generation or an era in time just with a few key looks. Well, this particular year is being defined by six key looks (in my humble opinion), that will have something for everyone to enjoy. So sit back and take note. Skin minimalism The pandemic had everyone and their grandmother adopting an elaborate 10-step skincare routine.

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Consumer Marketing ATS 130

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Wholesale

Retail Wire

FEBRUARY 21, 2024

Amazon will be stepping into the shoes of Walgreens Boots Alliance in the Dow Jones Industrial Average. This change, effective Feb. 26, has already set the stocks in motion, with Amazon shares inching up by 1% in extended trading, while Walgreens saw a 3% dip.

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Marketing 130

Inside Retail

FEBRUARY 21, 2024

Jewellery brand Lovisa saw a strong uplift in revenue for the fiscal first half along with new store openings and market entries. The company’s revenue surged 18.2 per cent year on year to $373 million. Comparable store sales dropped 4.4 per cent but saw an improving trend later in the half. The Australian-headquartered retailer opened 74 new stores and ended the half with a network of 854 across more than 40 markets.

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Retail Wire

FEBRUARY 21, 2024

Woolworths, the Australian supermarket giant, is in the headlines again as its CEO, Brad Banducci, steps down after allegations of price-gouging tactics.

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Supermarket 130

Inside Retail

FEBRUARY 21, 2024

David Simon, CEO of Simon Property Group (SPG), presides over one of the strongest and most diverse mall portfolios in the world, including enclosed malls, megamalls, lifestyle centres and factory outlet centres in more than a dozen countries on three continents. He is entitled to be ebullient when his company has a good year, which was mostly the case last year.

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Accounting Department Stores Finance Shopping 130

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

FEBRUARY 21, 2024

Walmart and Vizio have made a deal for the retail giant to acquire the TV maker for $11.50 per share, in cash, which amounts to around $2.3 billion.

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Inside Retail

FEBRUARY 21, 2024

Everyday fine jewellery brand Kklue has unveiled its first offline pop-up store in Hong Kong’s iconic Harbour City mall. Founded by Kellyn Zhou, who stepped away from a successful career in corporate investment to pursue her passion for jewellery design and gemology, Kklue is known for its meticulous attention to detail and dedication to originality, quality, and transparency.

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Retail Gazette

FEBRUARY 21, 2024

Taxpayers are set to pay millions of pounds to sacked staff of The Body Shop as administrators manage a mass restructuring of the collapsed chain. Employees who have been laid off from the ethical beauty retailer have been told to make claims through the government-backed redundancy payouts service, which is funded using national insurance contributions, The Telegraph reported.

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Inside Retail

FEBRUARY 21, 2024

The rapid rise of fast-fashion e-commerce retailers such as Shein and Temu is upending the global air cargo industry, as they increasingly vie for limited air-cargo space to woo consumers with rapid transit times, more than ten industry sources said. Shein, PDD Group’s Temu and ByteDance’s TikTok Shop, which recently began online shopping in the US, ship the majority of their products directly from factories in China to shoppers by air in individually addressed packages.

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