Inside Retail

NOVEMBER 26, 2023

Bunnings is the retailer 2500 Australians surveyed by KPMG believe offers the most excellent customer experience. KPMG surveyed more than 20,000 people globally and over 2500 in Australia asking which brands deliver the best customer experience. The Body Shop ranked second while Mecca landed third among the top 10 Australian non-grocery retailers, followed by Specsavers and Chemist Warehouse. “In the retail sector, the digitisation of customer journeys across channels has been a differenti

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Customer Experience Shopping Marketing ATS 264

Retail Gazette

NOVEMBER 26, 2023

Black Friday spending across retail was up year on year, as John Lewis said air fryers and earphones help its small electricals sales soar 31%. According to Nationwide, the number of purchases was up 2% on Black Friday last year and 12% on 2021’s discounting event, making it the busiest shopping day on record. Over the course of the day, Nationwide members made 9.92 million transactions, the equivalent of more than 114 transactions every second.

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ATS Department Stores Shopping Consumer 115

Inside Retail

NOVEMBER 26, 2023

The Cyber Week sales event seems to have gone off without a hitch: with data from Adobe Analytics showing that Black Friday spending in the US was up 7.5 per cent on last year’s figures, hitting $14.9 billion. The pre-Christmas event, which has grown steadily in recent years, took on new importance in 2023 following a year of higher-than-average inflation and lower-than-average spending.

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Merchant Services Consumer Fashion Shopping 260

Retail Gazette

NOVEMBER 26, 2023

Asos has changed its criteria for directors to achieve their bonuses, scrapping diversity targets. The online fashion giant’s annual executive bonus will now mainly be based on hitting profit targets, along with improving its share prices and profit margins. It comes as other big companies have faced investor pressure to deprioritise ESG targets and refocus on profits.

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Returns Fashion Management ATS 72

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Customer Experience

Inside Retail

NOVEMBER 26, 2023

Australia’s competition watchdog said on Monday new competition laws are required in response to the rapid expansion of digital platforms such as Amazon, Apple, Google, Meta and Microsoft in the country. The Australian Competition and Consumer Commission (ACCC) in its latest report for the Digital Platform Services Inquiry raised concerns that expansion of these platforms has increased the risk of them engaging in harmful behaviour, such as invasive data collection and practices that lock

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Retail Gazette

NOVEMBER 26, 2023

Revolution Beauty founder Adam Minto is said to be in talks to repay close to £3m to settle allegations that he breached his fiduciary duties to the cosmetics retailer. Minto’s co-founder, Tom Allsworth, is also in discussions with this business to amend the timetable for deferred payments owed to him for his stake in Medichem, a haircare and skincare manufacturer.

Payment Services 59

Payment Services Marketing ATS 59

Retail Smart Guys

NOVEMBER 26, 2023

It’s no secret that good content alone isn’t enough. To truly connect with your customers and make an impact, leveraging social platforms is key. Social media is more than just posting content. You must take a strategic approach, ensuring every piece aligns with your brand identity and marketing goals. If you didn’t know yet, Retail Smart Guys offers top-notch social media content creation services for brands aiming for remarkable results from their media investment.

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Accounting Marketing ATS 52

Inside Retail

NOVEMBER 26, 2023

The susta i nable fashion market is set to become bigger and better than ever in 2024. According to market insights and consulting company Maximize Market Research , the global sustainable apparel market is valued at US$6.89 billion in 2022 and is expected to grow to US$11.96 billion by 2029 at a compound annual growth rate of 8.2 per cent. This market comprises a number of sectors including resale fashion, clothing rental services, and retailers with a focus on environmentally friendly fabrics

Fashion 130

Fashion Apparel Marketing Accessories 130

Retail Times

NOVEMBER 26, 2023

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Accounting 40

Inside Retail

NOVEMBER 26, 2023

In an ever-evolving and rapidly changing world of fashion, staying relevant and profitable by offering the most on-point fashion collections is one of the biggest challenges for the apparel industry. With constant pressure to stay ahead of the competition, continuously innovate and get seasonal releases on time, it can be difficult to ensure that all the moving parts come together to create the best possible products at the right price point for each target market.

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Marketing Fashion Apparel Planning 130

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Accounting

Inside Retail

NOVEMBER 26, 2023

Activewear brand CSB will open a pop-up store at Chapel Street in South Yarra, Melbourne from December 1 to December 3. This will be the company’s fourth pop-up location, following Gold Coast, Sydney, and Los Angeles. The pop-up will feature the second release of the CSB x Isabelle Mathers capsule, which comes with a neutral colour scheme and draws inspiration from dance and movement.

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Location ATS 130

Inside Retail

NOVEMBER 26, 2023

Holiday shoppers in the US are seeking out the best deals and strategically nabbing the deepest discounts ahead of Cyber Monday, according to data from retailer websites aggregated by third parties. Cyber Monday, the first Monday after the Thanksgiving holiday, is set to be the biggest US online shopping day of the year as merchants have stepped up online promotions.

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Merchant Services Payment Services Promotions Consumer 130

Inside Retail

NOVEMBER 26, 2023

Shopify’s global merchants achieved record sales of US$4.1 billion during Black Friday, a 22 per cent increase over last year’s period. The top selling countries were the US, the UK, and Canada, while the average cart price was US$110.71 globally, the data shows. The top product categories by orders included clothing, personal care, jewellery, shoes, and decor.

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