Tue.Oct 31, 2023

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Five expert tips for a successful peak season strategy

Inside Retail

The barometer of a brand’s yearly success heavily depends on fourth-quarter performance. Around 40 per cent of total order volume for the year occurs in Q4. Nine in 10 of the best-selling days for e-commerce retailers come in the same quarter. And one-third of all retail sales happen during the holiday season. With so much riding on this part of the year, businesses need to be well-equipped to handle spikes in traffic and order volumes.

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Three Design Tips for Fighting Shrink

Retail TouchPoints

Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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ChatGPT Plus Streamlines Features in Major Update

Retail Wire

OpenAI, a leading innovator in artificial intelligence, has announced a significant upgrade to its ChatGPT Plus.

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Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. The return to office (RTO) mandate is already strong in Europe and Asia and continues to grow in the U.S., where almost half of workers are back in the office full-time, and two-thirds of employers are asking employees to come back to t

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Have You Been Saying ‘Reese’s’ Incorrectly?

Retail Wire

Consumers have been taking the pronunciation of "Reese's" for granted, and most might be saying it wrong.

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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

This is Part 2 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Check out Part 1, which focused on improving CX. Last year, holiday sales grew a modest 5.3% over 2021, according to the National Retail Federation.

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Disney Recruits ‘Mickey & Friends’ for Los Angeles Holiday Pop-Up

Retail TouchPoints

Some of Disney’s most beloved characters will be spreading holiday cheer in Los Angeles this November at the “Mickey & Friends Holiday Village” pop-up and seasonal marketplace. Inspired by the legendary mouse and his famous friends, the pop-up will feature products from more than 70 noteworthy collections, with brand partners like Baublebar , Forever 21 , Loungefly , shopDisney and Stoney Clover Lane.

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What’s behind the re-emergence of teen fashion brand Pavement?

Inside Retail

In 2020, Australian teen fashion brand Pavement joined a large list of retailers that entered voluntary administration, citing the Covid-19 pandemic as a major factor contributing to their exit from the retail landscape. However, last month Designworks, the wholesale arm of Brand Collective, a leading house of lifestyle brands in Australia, announced that it was relaunching Pavement in the marketplace through the discount department store Big W.

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Home Depot, Lowe’s Look to ‘Pros’ for Growth

Retail TouchPoints

Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven home improvement boom slows — professional contractors, builders and tradespeople. The Home Depot has made a number of executive moves to better “align the organization” around this consumer set, which the company describes as its “largest growth opportunity,” and Lowe’s is bringing back its “Pro-vember” savings event to help home improvement professionals “restock and recharge for the

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Vicinity takes full control of Chatswood Chase, sells Roxburgh Village 

Inside Retail

Vicinity Centres has acquired the remaining 49 per cent interest of Chatswood Chase Sydney for $307 million. Located about 9km north of the Sydney CBD, Chatswood Chase is a major regional shopping centre with an average household income 32 per cent above the city average. Peter Huddle, Vicinity’s CEO and MD, described the venue as an “iconic asset with strong growth potential” and a key pillar of the group’s strategy.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Price Chopper Expands Food Waste Reduction Efforts

Retail TouchPoints

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh , which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. By integrating in-store production data with the solution provider’s Fresh Retail Platform, Invafresh helps Price Chopper/Market 32 forecast more intelligently and accurately as well as manage replenishment, production and inventory.

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Consumer Confidence in the US Shows Slight Decline for October

Retail Wire

U.S. consumer confidence experienced a modest decline in October, according to recent reports.

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Shein Buys Missguided, Ushering in ‘New Format of Partnerships’

Retail TouchPoints

Digital fast fashion retailer Shein has acquired UK women’s retailer Missguided from Frasers Group. Frasers Group acquired Missguided just a little over one year ago after the brand entered administration, the UK version of bankruptcy. Missguided has been under pressure for several years, first falling into financial difficulties in late 2021 when it was saved by an investment from private equity firm Alteri.

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Samsung’s Q3 Growth Fueled by Strong Smartphone and Display Sales

Retail Wire

Samsung Electronics has reported robust earnings for the third quarter of 2023.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Zebra Design NEOM’s Permanent, Immersive Wellbeing Hub in Bicester Village

Retail Focus

Following the resounding success of NEOM’s pop-up space in Bicester Village over the past 12 months, the brand has announced its opening of the permanent Wellbeing Hub in Bicester. Zebra, leading retail designers, have worked meticulously with Jungle Fit-out Collectiv[link] to create a space that embodies NEOM’s ethos of sustainability and holistic wellness.

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The Halloween Holiday Brings Frightful Food Deals

Retail Wire

Check out these Halloween food deals for all treats and no tricks.

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MINISO reveals its biggest UK store yet on London’s iconic Oxford Street

Retail Focus

Get out your shopping bags and mark your calendars because MINISO is landing on London’s most famous shopping street. Located on 100 Oxford Street, MINISO is opening its doors to the public on Friday, 10th November at 12 pm Spanning an impressive 2,700 square feet, MINISO’s Oxford Street flagship store stands as the brand’s largest retail space in the UK to date.

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Hermès Overtakes Its Luxury Rivals as Retail Sector Slows

Retail Wire

Despite the general pessimism about the luxury sector, Hermès outperformed analysts' forecasts.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Walmart Shows Off $500M in Store Upgrades with 117 ‘Re-Grand Openings’

Retail TouchPoints

This week, Walmart is spotlighting its $500 million+ investment in store remodels with 117 simultaneous ‘re-grand openings’ in 30 states. The upgraded stores feature more customer-centric pharmacies and vision centers, new “activated corners” where customers can interact with products and digital touch points throughout the store to provide shoppers with additional information.

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Halloween Warning: California Bans Red Dye No. 3

Retail Wire

Watch out for Red Dye No. 3 in your Halloween candy this year.

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Price of a healthy packed lunch for children has gone up in four out of five major supermarkets since August, data shows

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Data published today by The Food Foundation shows that the price of a healthy packed lunch has increased in four out of five major retailers since August, with costs increasing by up to 5% in just two months.

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Vans Global Brand President Steps Down

Retail Wire

Could this be a step in the right direction for Vans?

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Protect Your Businesss Online Reputation with These Expert Tips

In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.

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The tricky business of direct-to-consumer caskets

Retail Dive

Brands such as Titan Casket are trying to disrupt an industry dominated by legacy manufacturers who sell through funeral homes. Could updates to a key federal rule help encourage competition and better inform consumers?

Consumer 132
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Prada sales surge 17 per cent in nine months, with Miu Miu leading the charge

Inside Retail

Prada Group enjoyed higher net revenue in the first nine months of FY23 with Miu Miu delivering outstanding results, attributed to growing brand awareness and increasingly strong client relationships worldwide. The luxury retailer saw net revenue rise 17 per cent year over year to US$3.53 billion in the nine months ended September 30. Retail sales of Prada brand jumped 13 per cent, while Miu Miu surged 49 per cent. “In the third quarter, Prada remained on a sound growth trajectory, driven

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Walmart invests over $500M to upgrade 117 stores

Retail Dive

The big-box retailer will devote more than $9 billion over two years to modernize over 1,400 stores across the U.S.

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Is inflation driving up demand for affordable makeup products and dupes?

Inside Retail

The beauty industry has long been a domain where premium and affordable brands coexist, each catering to different customer segments. However, recent research from Mintel suggests that in the US, there is a subtle and evolving perception of value among beauty consumers. This shift in consumer preferences is not only affecting the industry’s dynamic but also has implications for mental health and gender inclusivity.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Simon Property Group reduces stake in Forever 21 operator Sparc

Retail Dive

CEO David Simon said the mall REIT will continue to monetize its retailer holdings due to their volatility.

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How this CEO is reinventing the grocery store for modern times

Inside Retail

Pop Up Grocer is taking the standard grocery store or bodega concept and turning it on its head. The retailer offers a variety of food and lifestyle goods and features an impressive assortment of LGBTQIA+, BIPOC, and women-owned brands. After launching a number of pop-ups across the country, it opened its first permanent bricks-and-mortar store in Greenwich Village, one of New York City’s trendiest neighbourhoods, earlier this year.

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Why retailers need to focus on the Gen Z shopping experience

Retail Customer Experience

Eighty-eight percent of Gen Zers globally think AI can improve online shopping. The shopping demographic holds $143 billion in purchase power so delivering what the Gen Z shopper wants is critical for retailers.

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Gentle Monster opens its first Australian store, at David Jones

Inside Retail

South Korean luxury eyewear brand Gentle Monster has entered the Australian domestic market with its first store opened inside David Jones’ Elizabeth Street, Sydney site. Gentle Monster David Jones features the brand’s signature kinetic art installation ‘Giant Head’, allowing visitors to “experience mysterious emotions through its indecipherable facial expressions which seem to penetrate the essence of the viewer”.

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5 Tips to Build a Strong Web Presence for Your Small Business

Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.