Thu.Jan 30, 2025

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Reimagining Retail in an Omnichannel World

Wiser

The New Consumer Journey: Navigating Multiple Channels Todays consumers seamlessly navigate between online, mobile, and in-store shopping channels, with 49% seeking a more cohesive experience across these touchpoints. Gone are the days of a linear consumer journey; instead, shoppers weave between digital and physical interactions before making a purchase.

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Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025

Retail TouchPoints

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. 73% of retailers report that downtime during high volume moments would have serious consequences for their business.

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UPS Is Reducing Volume of Deliveries for Amazon by More Than 50%

Retail Wire

UPS is moving away from Amazon shipments in favor of more profitable customers.

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Lorna Jane’s profit doubles thanks to strong demand for athletic clothing

Inside Retail

Activewear brand Lorna Jane’s profit nearly doubled in the last fiscal year thanks to a strong boom in post-pandemic demand. Lorna Janes profit for the 12 months ended June 30 rose to $21.3 million from $11.6 million in the prior year, the Australian Financial Review reported, citing accounts filed by the company. Revenues for the period was $199.6 million, up from $198.3 million a year earlier.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Subway Launches New OREO Footlong Cookie To Join Its Popular Sidekicks Lineup

Retail Wire

Subway has launched a footlong OREO cookie as part of its Sidekicks collection.

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Houchens Food Group Enhances Customer Engagement Across Grocery Banners

Retail TouchPoints

Houchens Food Group , which operates more than 400 grocery, convenience, hardware and foodservice locations in 15 states, has adopted solutions from eGrowcery designed to provide improved shopper engagement for its grocery banners. Houchens will deploy the technology to select IGA, Price Less and Food Giant stores. Our shoppers require and deserve better experiences online and in-store, said Greg Rush, President of Houchens Food Group in a statement, Additionally, our retail operations team need

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CVS Looks Beyond Coupons with New Holistic Health Care App

Retail TouchPoints

CVS has launched a new app designed to serve as a one-stop shop for customers to do everything from managing their prescriptions and vaccinations to accessing coupons and opening locked display cases in stores. As a company, we are super focused on improving the health care experience, said Tilak Mandadi, EVP at CVS Health in a statement. The CVS Health app will make it easier for our customers to access and manage their health and care, save time and money, and make informed decisions about the

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How Golden Goose is growing its Apac market share

Inside Retail

Golden Goose aims to gain more market share in Australia by establishing a strong retail presence and building lasting community connections through new retail experiences. The Italian luxury sneaker brand recently received an undisclosed investment from Blue Pool, a Hong Kong-based investment firm backed by Alibaba co-founder Joe Tsai, in exchange for a 12 per cent stake.

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Simon Preps New Nashville Outlet Center, Plans 20-Stop ‘Scouting Stars’ Music Tour

Retail TouchPoints

Simon has purchased a site in the metro Nashville area that it plans to develop into a 325,000-square-foot mixed-use center that will include approximately 75 retailers, restaurants and a hotel, with the potential to add residential options, big box retailers and more. The mall operator and real estate investment trust expects construction to begin on the Nashville Premium Outlets project in 2026 at the site in Thompsons Station, Tenn.

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Strengthening the Cisco-Nutanix Partnership: Unlocking Innovation with Seamless Integration

Cisco Retail

Unlock the power of Cisco and Nutanix with this new integration. Simplify HCI management with unified dashboard, detailed insights, and proactive alerts.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Inside Gordon Brothers’ ‘Asset-Light’ Strategy to Rejuvenate the Laura Ashley Brand

Retail TouchPoints

Gordon Brothers is most commonly known for its work helping companies through bankruptcy, handling things like restructuring, financing and asset liquidation. But recently, a lesser-known division of Gordon Brothers found itself in the spotlight when the company sold the iconic British brand Laura Ashley to brand management firm Marquee. The deal was managed by Gordon Brothers Brand Division, which had spent the previous four years revitalizing Laura Ashley after its 2020 bankruptcy.

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2025: Connecting Everything with Cisco’s Mobility Services Platform

Cisco Retail

By partnering with Cisco and harnessing the power of our Mobility Services Platform, CSPs elevate their connectivity to deliver end-to-end enterprise value and use cases that solve real-world business problems.

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Starbucks Teases Upcoming Spring Menu

Retail Wire

Starbucks has teased its spring menu, which will bring a fresh lineup of seasonal flavors and aromas this March.

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Reimagining Data Center Networking with Cisco Nexus Hyperfabric

Cisco Retail

With Cisco Nexus Hyperfabric, scale data center fabrics to anywhere and any size with this cloud-managed solution. Teams of all skill levels can use it to simplify complex tasks and boost efficiency.

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Protect Your Businesss Online Reputation with These Expert Tips

In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.

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Domino’s and Yellow Tail Pair up To Launch a Red Wine

Retail Wire

Two things that taste great together: Domino's pizza and red wine.

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Conserving Beauty’s Natassia Grace on the future of sustainable beauty

Inside Retail

In an industry as hard to penetrate as the beauty market, Conserving Beauty stands out from the competition with its unique approach to formulation and heartfelt passion for sustainability. Having spent a decade working in product development, supply chain and ethical sourcing within the beauty and wellness industry, Conserving Beauty founder and CEO Natassia Grace made it her mission to unite the best of science, technology and impact to launch skincare product solutions anchored in world-first

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Starbucks’ Surprising Spring Menu Leaked

Retail Wire

Starbucks' spring menu has leaked, bringing a fresh lineup of seasonal flavors and aromas.

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How brands like Gatorade are creating personalised content at scale with Adobe

Inside Retail

Modern consumers have access to more new content than ever before. From TikTok to Netflix, they are used to having a constant stream of new information and entertainment at their fingertips. So, its not surprising they expect the same from the brands they engage with. Its no longer enough for brands to shoot a few campaigns a year. To capture the customers attention, they need to update their imagery and other brand assets frequently or risk becoming stale.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Red Robin Encourages Customers To Get Engaged With Onion Rings for a Chance To Win $10K Diamond Ring

Retail Wire

Put an onion ring on it at Red Robin and be entered for the chance to win a diamond ring.

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Everything You Want to Know About Cisco U. Capture the Flag Challenges

Cisco Retail

Cisco U. adds Capture the Flag (CTF) challenges with domain-specific ethical hacking scenarios, enabling candidates to earn completion badges that demonstrate their skills in real-world applications.

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Meta Announces Robust Fourth-Quarter Earnings, Maintains Focus on AI Investments

Retail Wire

Meta continues to push advancements in AI and gadgets.

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Swatch’s profit fell 75 per cent on double-digit sales decline

Inside Retail

Swatchs profit dipped more than 75 per cent while its sales decreased more than 12 per cent in FY24. The companys net sales fell to CHF6.7 billion ($7.3 billion) for the year. Its operating profit dropped from CHF1.19 billion in the prior year to CHF304 million, while net income was down from CHF890 million to CHF219 million. The firm said it faced persistently difficult market situations and weak demand for consumer goods overall in China (including Hong Kong and Macau).

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5 Tips to Build a Strong Web Presence for Your Small Business

Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.

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Tesla’s ‘Terrible’ Q4 Earnings Fail To Dissuade Investors as Elon Musk Promises ‘Epic’ Future

Retail Wire

Tesla delivered a somewhat downbeat Q4 2024 earnings report, but investors were unfazed.

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Operational Disruptions: The Hidden Costs Of Retail Crime 

Retail Minded

Retail crime isnt just about stolen goods its a serious threat that can disrupt daily operations, impact employees and alienate customers. For independent store owners, these challenges ripple through the business, creating hurdles that go far beyond the financial losses of theft and making it harder to stay competitive in an already tough market. Unpacking The Hidden Costs When retailers think about the impact of crime, their first thought is often the monetary loss tied to stolen inventory.

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Denny’s Says It Plans To Have ‘Net Unit Growth’ by 2026

Retail Wire

Denny's has a plan to turn its proverbial ship around, and those plans anticipate that the company will have "net unit growth" by this time next year.

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Top Threat Tactics and How to Address Them

Cisco Retail

See the key takeaways for the most recent Cisco Talos Incident Response report and learn how you can use Cisco Security products to help defend against these.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Chipotle Is Giving Away Free Food in Time for the Super Bowl. Here Are the Details

Retail Wire

Chipotle is getting Americans ready for the Big Game.

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Levi’s braces for effects of economic uncertainty on consumers

Retail Dive

The denim brand shrugged off tariffs thanks to its diverse sourcing, but warned its outlook could sour if inflation and other pressures worsen.

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The Year of the Snake Officially Sets In

LS Retail

iStock/Maria_Castellanos Happy New Lunar Year of the Snake ! Renewal. Wisdom. Strength. Lets shed all the bad energy!

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John Lewis Partnership ‘misses’ targets after disappointing Christmas

Retail Gazette

John Lewis Partnership has fallen short of its profit targets in the all-important golden quarter, with the retailer reporting both its brands had missed their sales targets. The Waitrose owner cited lower consumer confidence and weaker than expected market confidence for the softer sales in the month to 21 December, as well as the fact that key trading days fell outside this period.

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Boost Your Website Traffic with These Proven Strategies

Driving traffic to your website is key to growing your business online. In this blog, we explore proven strategies to attract more visitors and boost engagement. Learn how to optimize your site for search engines, leverage social media, and create compelling content that resonates with your audience. We’ll also cover the importance of email marketing, online advertising, and analyzing your traffic to refine your approach.