Retail Focus

JUNE 5, 2024

Humans have been embroidering for literally thousands of years, and yet it is not a process that has sat still or stagnated. In fact its popularity is, like all fashion trends, somewhat cyclical – and the application of modern technology to it is giving high-end brands a way to engage audiences that are hungry for personalisation. To understand why this is happening right now, let’s talk about the motivating factors encouraging retailers to make custom embroidery a staple of their current

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Clienteling Fashion Promotions Accessories 147

Inside Retail

JUNE 5, 2024

Bolia, the Scandinavian furniture brand, is set to open its first Australian flagship store in Melbourne this month. Its new 415sqm Richmond store is described as “an inspiration universe” for furniture buyers to delve into tactile material and colour samples “to build their dream piece of furniture” at the in-store design atelier.

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Location Consumer ATS 290

Retail Wire

JUNE 5, 2024

Warner Bros. Discovery’s Max revealed that it will raise prices for its ad-free subscriptions, following a trend among various streaming services to hike membership fees.

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Retail TouchPoints

JUNE 5, 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% CAGR YOY. Yet many retailers haven’t begun leveraging AI to its fullest potential. They recognize GenAI’s contribution to their future success and see it as crucial to plans.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

JUNE 5, 2024

A spokesperson for Google's parent company Alphabet said that Keith Enright, the tech giant's chief privacy officer, will depart from the company this fall, following a 13-year run with them, and there are no plans to replace him.

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Inside Retail

JUNE 5, 2024

Lowe’s is the first home improvement retailer in the US to offer customers an Apple Vision Pro-powered experience in-store, with a pilot program set to launch in three test markets this month. The experience will allow customers to visualise and plan their dream kitchens in 3D. The pilot will kick off at Lowe’s hometown location in Central Charlotte, North Carolina, from June 8 through June 12, before moving to Lowe’s stores in North Bergen, New Jersey, and Sunnyvale, California, f

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ATS Consumer Shopping Planning 245

Retail TouchPoints

JUNE 5, 2024

To optimize brand and product discovery across all channels, brands have to optimize their product data. However, many merchants struggle to create, manage and update this data effectively, while integrating it with relevant customer insights. Zoovu is designed to provide a single, scalable platform designed to help merchants support end-to-end product discovery and create content experiences across all channels and even languages.

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Returns Shopping Management ATS 205

Retail Wire

JUNE 5, 2024

In an upcoming speech at the Financial Stability Oversight Council (FSOC) and Brookings Institution AI conference, U.S. Treasury Secretary Janet Yellen is set to address the dual-edged nature of artificial intelligence (AI) in the financial sector.

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Inside Retail

JUNE 5, 2024

Hoka’s FlyLab – the brand’s “centre for joyful performance and community engagement” – has landed in Sydney’s Pitt Street Mall. “FlyLab offers a unique consumer experience that encapsulates the true heart of Hoka as a global innovator and a disrupter brand,” said Matt Adams, head of Hoka ANZ. “With an immersive brand activation, community events, and masterclasses, we’ve designed an experience that will spark the ultimate joy.

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Retail Wire

JUNE 5, 2024

The Bank of Canada has initiated a rate cut, reducing the benchmark overnight rate by 25 basis points to 4.75%, marking the first step in an easing cycle among the Group of Seven (G7) central banks.

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

JUNE 5, 2024

As head of e-commerce at Catch, one of Australia’s biggest online retailers, with $354 million in annual revenue last year, Kate Hatton makes decisions every day that influence the way millions of Australians shop online. But soon, her role could cease to exist. “I actually think e-commerce as a subject matter will dissolve to some degree because, as it’s more and more understood within retail businesses, it will be more deeply embedded in the same way that store management and visual merchandis

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Visual Merchandising Management Shopping ATS 147

Retail Wire

JUNE 5, 2024

Minnesota is introducing the Electric-Assisted Bicycle (e-Bike) Rebate program to make e-bikes more affordable for residents.

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Retail Focus

JUNE 5, 2024

Have you ever walked into a store and felt instantly drawn to a certain product? Or maybe visited an online retailer’s website and had your eyes immediately drawn to a particular item? That’s visual merchandising for you. It makes you want to buy things, or at least see them a bit closer – even if you don’t need them. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy.

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Retail Wire

JUNE 5, 2024

This groundbreaking medication could change contraception choices for couples.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Focus

JUNE 5, 2024

A landmark new Aston Martin showroom will open in the West Midlands later this year – the closest in the world to the iconic marque’s manufacturing facility in Gaydon, Warwickshire. The £10 million project is well underway at the new Aston Martin Birmingham dealership, to be operated by the ultra-luxury marque’s dealer partner in the region, Grange, part of the Cambria Automobiles group.

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Retail Wire

JUNE 5, 2024

Monsanto, which manufactures Roundup, received a reduction in appellate court.

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Retail Focus

JUNE 5, 2024

Cross-border shoppers from the international markets which purchase the most from UK brands and retailers are also among those with the highest concentration of omnichannel consumers, the latest Global Voices report from ESW shows. The report highlights the need for British brands and retailers to implement unified commerce infrastructures to better meet the needs of cross-border shoppers, since international shoppers with the greatest spending power also index the highest when it comes to dema

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Retail Gazette

JUNE 5, 2024

British retail sales to the EU have plummeted £6bn since Brexit, despite a flourishing European ecommerce market, new research has found. While online retail is estimated to add £323bn of annual sales to EU economies, trade frictions from Brexit-related complexities are limiting this sales opportunity for UK brands and retailers, according to findings by Retail Economics and Tradebyte.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

JUNE 5, 2024

New York-listed clothing company HanesBrands has agreed to sell the intellectual property and certain operating assets of its global Champion business to Authentic Brands Group. The transaction value is US$1.2 billion, with the potential to reach up to $1.5 billion through an additional contingent cash consideration based on achievement of performance thresholds.

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Wholesale Planning Management Marketing 130

Retail Wire

JUNE 5, 2024

Hotel executives are increasingly turning their attention to vacant office and residential buildings as a solution to the current supply-demand imbalance in the hospitality industry.

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Inside Retail

JUNE 5, 2024

Victoria’s Secret has reported a net loss of $2.5 million for the first quarter, which set the company “off on the wrong foot” at the start of the year, according to an analyst. Although the loss was driven by some higher tax charges related to previous acquisitions, lower operating margins reflected a softer performance, said GlobalData MD Neil Saunders.

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Retail Wire

JUNE 5, 2024

MDMA therapy, which has been considered promising in PTSD treatment, has been rejected by an FDA panel, which cited concerns about the background research involving the use of the controversial psychedelic drug in its rejection.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Gazette

JUNE 5, 2024

Sports Direct will launch a member programme next month alongside a new “enhanced” omnichannel app. David Clark, chief customer officer at Sports Direct’s owner Frasers Group, revealed it would launch the programme across the retailer’s 500 UK stores in the launch month. “We don’t go small,” he said. The move will allow the sports retailer “to create a value exchange with our consumers in-store”, Clark told Shoptalk Europe 2024.

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Consumer Shopping ATS 123

365 Retail

JUNE 5, 2024

Revo , the performance eyewear company, has announced the opening of a new pop-up retail store in the picturesque harbour of Dubrovnik, Croatia. This marks another milestone in Revo’s global retail expansion strategy, following successful openings in Barcelona, Spain, and SoHo, Manhattan. Situated in the heart of Dubrovnik’s bustling main yacht marina at Lapadska Obala 17, the Revo pop-up store enjoys one of the highest traffic locations for tourists, boat owners, yacht owners, and cruise ship p

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Retail Gazette

JUNE 5, 2024

B&M has beaten its lockdown peak, thanks to new store openings and continued demand for its value offer from cash-strapped shoppers. The value retailer’s statutory pre-tax profits jumped 14% to £498m in the 53 weeks to 25 March, up from £436m. Sales surged 10% to £5.48bn, up from £4.98bn, which it said was underpinned by volume growth in its UK fascia driven by its new store openings.

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Value Offer Shopping Location Planning 119

Retail Customer Experience

JUNE 5, 2024

You’ve heard it a million times: Gen Z is different. How can you improve engagement and retention among Gen Z employees? We took key learnings from studying top brands like Chick-fil-A, Culver's and others about how to hire and retain top employees.

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Gazette

JUNE 5, 2024

WHSmith said it was well positioned to enter the summer trading period as sales jumped 5% in its last quarter. Group like-for-likes rose 4% in the 13 weeks to 1 June, led by a 5% jump in travel like-for-likes. The UK travel market was the star of the show, with like-for-likes up 8% and total sales up 9%. It said the transformation of the business to a “one-stop-shop” for travel essentials is delivering strong results, increasing average transaction values and returns.

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Retail Dive

JUNE 5, 2024

The underperforming banner has been a drag on operations since its acquisition.

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Retail Times

JUNE 5, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The RNIB See Differently Awards, supported by People’s Postcode Lottery, recognise and celebrate outstanding work supporting people with sight loss. Hosted by standup comedian, Jamie MacDonald, the awards took place on Tuesday 21 May.

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Retail Customer Experience

JUNE 5, 2024

In this latest episode of the CX Innovator podcast, Dianna Lyngholm, director of creative services and e-commerce at Fun.com, talks with RetailCustomerExperience editor Judy Mottl about customer experience strategy.

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Customer Experience ATS 104

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing