Thu.Feb 22, 2024

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Beyond Accelerates Overstock Resurrection Following ‘Fatal’ Branding Mistake

Retail TouchPoints

Beyond, Inc. , owner of online retail brands Bed Bath & Beyond (BB&B) and Overstock , will bring back a standalone Overstock.com site in approximately five weeks rather than the September 2024 target date announced earlier. Beyond rechristened its Overstock site with the Bed Bath & Beyond name in June 2023 after it acquired the bankrupt retailer’s intellectual property.

Returns 262
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Hoka’s head of Apac distribution and e-commerce on stepping up its presence

Inside Retail

Inside Retail interviewed Hoka’s head of Apac distribution and e-commerce, Prasanna Bhaskar, on what the brand achieved in 2023 and how it is preparing to navigate the retail landscape in 2024. The outdoor brand has plans for an aggressive retail expansion while simultaneously continuing its community-building initiatives. Inside Retail : What is the overarching vision fuelling Hoka’s retail expansion into the Australian market?

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Cybersecurity Best Practice: Check Your Physical Security Devices

Retail TouchPoints

The Akamai 2023 State of the Internet report revealed that retail continues to be the most targeted industry for cyberattacks, accounting for over 14 billion observed incursions. Risks from cyber threats including fraud, account takeovers, malware, ransomware, compromised business emails and data breaches all begin with an initial breach. Any device connected to a retailer’s network — whether it’s a smart IoT thermostat, an access control sensor or a computer — is a potential gateway for cybercr

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What to know about Woolworths’ appointment of its first female CEO in 100 years

Inside Retail

The appointment of Amanda Bardwell as Woolworths Group’s next managing director and CEO, effective September 1, marks a historic moment for the parent company of Woolworths Supermarkets and Big W, which reported nearly $65 billion in sales last financial year. Bardwell, who currently leads the company’s e-commerce and digital businesses under WooliesX, is the first woman to be appointed MD and CEO of the company in its 100-year history.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Apple Releases Its First Sports App

Retail Wire

On Wednesday, Apple introduced a brand-new app called Apple Sports, which is free on the iPhone and delivers real-time scores, stats, and more.

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Rite Aid Makes Employees the Stars of New Ad Campaign

Retail TouchPoints

Rite Aid has launched its new ‘It Means More’ to celebrate its employees, who represent the company’s “steadfast focus on creating meaningful interactions,” according to a company statement. The pharmacy chain is illustrating its commitment to serving customers by featuring actual employees engaging with visitors in a series of ad spots showing relatable situations, such as picking up urgent prescriptions and checking off a long (and diverse) to-do-list. “Putting our customers first by cre

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Grocery Outlet Enters Southeast Via Acquisition of 40-Store Chain

Retail TouchPoints

Value supermarket retailer Grocery Outlet will acquire United Grocery Outlet , a 40 -store chain with a similar business model, to gain a presence in the Southeast. Grocery Outlet, based in Emeryville, Calif., operates more than 460 stores in nine Western and Mid-Atlantic states. Financial details of the transaction, which is expected to close early in Q2, were not disclosed.

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American Queen Voyages Ceases Operations and Cancels Future Cruises

Retail Wire

The cruise line has stopped operations effective immediately.

Shipping 147
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Shutting down Overstock was ‘a fatal mistake’: Beyond executive chairman

Retail Dive

Beyond Inc. will reopen Overstock's online store in the coming weeks in collaboration with Shopify.

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Etsy Sales Expected To Decline in First Quarter

Retail Wire

Etsy, the online marketplace known for handmade and vintage items, foresees a dip in sales for the first quarter of the year. This comes amidst ongoing challenges in consumer spending, which has put a strain on the company's expectations.

Consumer 147
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Tasmanian timber retailer The Wood Guys up for sale

Inside Retail

Tasmanian timber retailer The Wood Guys is on the market for the first time since its establishment in 2005. The Wood Guys has established a prominent presence in the area, operating out of two stores, in Devonport and Derwent Park. In addition to offering products to the local market, the company has drawn interest from mainland consumers. “We have completed many notable commissions – a new kitchen for the CEO of Estee Lauder, a custom table for Harvey Norman, timber for the Emirates Wolg

Marketing 130
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Boeing Replaces 737 MAX Program Leader Ed Clark With Katie Ringgold

Retail Wire

Ed Clark, who oversaw the Renton, Washington, factory that produced the plane involved in the recent door plug blowout, has been ousted from Boeing.

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Alibaba exec talks about how Australian businesses can target SEA and China

Inside Retail

Southeast Asia’s growing middle class presents a significant opportunity for Australian and New Zealand brands in the agricultural, food and beverage, and health and wellness sectors, but cultural differences and language barriers are key challenges to connecting with this market. As head of marketing at Alibaba Group , Australia and New Zealand, Kit Yau has a solid understanding of what consumers in these markets are looking for from Australian and New Zealand brands.

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Prescription Delays Nationwide After Cyberattack

Retail Wire

Pharmacies all over the U.S. are facing delays in prescription orders due to a cyberattack on a major healthcare technology company.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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“I didn’t have any formal experience in the retail industry”: Alyce Tran

Inside Retail

Alyce Tran co-founded and built two viral brands from the ground up. Her savvy for social media not only sells out products but landed her a role as head of sales for ANZ at LTK, the world’s largest premium influencer marketing platform. She speaks to the power of collaboration, finding a niche and career pivoting. Inside Retail : Tell me about your career journey.

Fashion 130
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Vice Media Faces Uncertain Future Amid Ownership Changes

Retail Wire

Vice Media, a once-thriving news website, is now on shaky ground. Six months after its sale to former lenders following bankruptcy, the company is mulling over drastic measures.

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Universal Store records sales uplift despite decline in core business

Inside Retail

Fashion retailer Universal Store has posted group sales of $158 million for the first half of FY24, up 8.5 per cent year on year. The core Universal Store business saw sales decline of 1.4 per cent to $133.2 million, but there were signs of improvement as the half progressed. The improving trend also continued into the first seven weeks of the second half.

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Rivian Faces Tough Times, Announces Layoffs

Retail Wire

Rivian, the electric vehicle (EV) company, is tightening its belt once again. Founder and CEO RJ Scaringe revealed in a companywide email that the company is axing 10% of its salaried staff and a limited number of non-manufacturing hourly workers.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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How is AI Reshaping the Retail Industry

Retail Gazette

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth. Keep reading to explore how AI is reshaping the retail landscape and revolutionising the shopping experience.

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Japan’s Semiconductor Revival Begins With Taiwan

Retail Wire

Japan's semiconductor industry is experiencing a resurgence with the influx of Taiwanese chip companies. The move signifies a broader trend of decoupling from China and strengthening alliances in the global chip market.

Marketing 130
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How to optimize retail customer experience year round

Retail Customer Experience

Forging a partnership with an expert outsourcing team can reap a wide range of benefits for retailers striving to provide excellent customer experiences. In advance of a free webinar on the strategy, an iQor leader maps out those benefits.

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AT&T Network Outage Leaves Users Stranded

Retail Wire

In the morning on Thursday, Feb. 22, AT&T customers across the United States found themselves in a communication black hole. Unable to make calls, send texts, or access the internet, frustration mounted as the outage persisted.

ATS 130
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Mike Ashley: ‘Snobs’ at Morgan Stanley dropped a ‘nuclear bomb’ on Frasers

Retail Gazette

Mike Ashley has accused Morgan Stanley of dropping a “nuclear bomb” on his business with a demand of £790m that he claims was motivated by snobbery. Lawyers accused the investment bank of a “class-driven” decision when it attempted to force Frasers Group to abandon bets on the share price of Hugo Boss in 2021, The Telegraph reported. In court filings quoting bank staff, Frasers said Ashley, who was then CEO, was viewed as an “upstart”, who would have “zero respect to the norms of the way in whic

ATS 114
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Lululemon advances circular fashion with recycled nylon product

Retail Dive

The retailer partnered with Samsara Eco to introduce an enzymatically recycled nylon 6,6 product in what the companies say is a milestone in textile recycling.

Fashion 105
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WHSmith and Holland & Barrett court ex-Body Shop employees

Retail Gazette

WHSmith and Holland & Barrett are among the retailers encouraging staff affected by store closures and redundancies announced by The Body Shop to apply for current job vacancies. The retailers reached out on LinkedIn to employees of the ethical beauty retailer who might be impacted by the mass restructuring of the chain’s UK business. On Tuesday, Administrators at FRP said it would be closing nearly half of The Body Shop’s 198 stores and around 40% of head office jobs to “support a simplifie

Shopping 105
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The Real Deal About ZTNA and Zero Trust Access

Cisco Retail

ZTNA hasn’t delivered on the full promise of zero trust Zero Trust has been all the rage for several years; it states, “never trust, always verify” and assumes every attempt to access the network or a… Read more on Cisco Blogs

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Go Outdoors to open in ex-Wilko Metrocentre store

Retail Gazette

Go Outdoors is set to open a new 20,000sq ft Express store inside the Metrocentre at Gateshead. The outdoors specialist will move into the centre’s former 20,242sq ft Wilko unit and will be its only store in the region within a shopping centre environment. Go Outdoors Express Metrocentre will stock a variety of high performance outdoor clothing and accessories brands such as Rab, OEX, and Berghaus.

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From childhood curiosity to Cisco’s FIFA Women’s World Cup all-female Dream Team

Cisco Retail

This blog is by Noor Zafar, a Cybersecurity Cadet Risk Advisory Analyst at Deloitte in Australia and a former member of Cisco’s FIFA Women’s World Cup all-female Dream Team.

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Home Depot issues cautious outlook after soft Q4

Retail Dive

The economy is leading consumers to delay purchases for big projects, but push forward with smaller ones, executives said.

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Automating Observability of Public Cloud Deployments with Cisco Cloud Observability APIs

Cisco Retail

Turn cloud native chaos into business context Considering that more than 90% of organizations leveraging public clouds are moving to a multi cloud strategy Cisco Observability Platform [1] promises… Read more on Cisco Blogs

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.