Tue.Jan 30, 2024

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Six Principles for Redefining Retail with Responsible AI

Retail TouchPoints

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI wave, it’s important to simultaneously address both the opportunities and responsibilities it brings. Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations.

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Hairydog and Barrel & Batch launch curated online liquor store

Inside Retail

Online liquor retailer Hairydog has relaunched as Barrel & Batch following the merger of the two entities. “We recognised a gap in the market for an online destination that has a single-minded focus on premium alcohol,” said Ryan Agar, head of e-commerce at Hairydog Group. The group includes the soon-to-be Barrel & Batch and Boozebud. “Plus, we’ve long felt at Hairydog that our product collection – and our customer base – is a little more sophisticated than the na

Marketing 278
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Walmart Raises Store Managers’ Pay, Ups Stock Grants to a Maximum of $20,000

Retail TouchPoints

Walmart will raise its U.S. store managers’ base pay from an average of $117,000 per year to $128,000 and has redesigned its bonus program to include a store’s profits, not just its sales. Bonuses could now amount to 200% of a manager’s base salary. Additionally, Walmart will offer stock grants of up to $20,000 annually for managers of Walmart Supercenters, with grants of $10,000 or $15,000 to those managing smaller-format Walmart stores.

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Outdoor Supacentre fined $300,000 over spam

Inside Retail

Four-wheel drive and camping accessory retailer Outdoor Supacentre (trading as 4WD Supacentre) has been fined $302,500 for sending more than 83,000 spam texts. Between December 2022 and May 2023, the company sent 81,698 text messages to recipients without their consent and a further 1575 to customers who had previously unsubscribed, according to the Australian Communications and Media Authority (ACMA).

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Newegg Expands Resale Offering with ‘Refreshed’ Program for Electronics, Appliances

Retail TouchPoints

Online electronics and appliance marketplace Newegg is making a big push into resale with the debut of Newegg Refreshed , a refurbishment program for pre-owned products. Among the product categories now available in refurbished condition on Newegg are Apple products (iPhone, iPad and MacBook) and Advanced Battlestations (ABS) gaming desktop PC systems, as well as other brands of computer monitors , laptops , tablets , mobile phones and robotic vacuums.

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Pandora switches to 100 per cent recycled gold and silver

Inside Retail

Pandora has shifted to using recycled silver and gold for all of its jewellery, a move it said will avoid significant greenhouse gas emissions. The new strategy aims to reduce 58,000 tons of carbon dioxide every year. According to the company, the carbon footprint of recycled silver is one-third compared to mined silver, while recycling gold emits less than 1 per cent of the carbon emissions from mining new gold.

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What comes after performance marketing?

Inside Retail

Since the advent of paid ads on social media, performance marketing has reigned supreme, offering brands direct access to consumers and the ability to convert sales. However, as the marketing landscape for the retail industry has become unpredictable and increasingly expensive, brands are finding it challenging to cash in on performance marketing alone.

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TikTok Tests Tool that Would Make All Content on the Platform Shoppable

Retail TouchPoints

TikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video content and then links to similar products available in TikTok Shop. Previously, only creators with sizable followings or brands that had set up a TikTok Shop could create shoppable posts.

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KFC Introduces New Smash’d Potato Bowls to Its Menu

Retail Wire

KFC is enhancing its selection with the addition of the new Smash'd Potato Bowls.

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How smart new technologies are improving sales and reducing costs for retailers

Inside Retail

Retailers worldwide may be facing challenging times right now, but the evolution of technology – including the deployment of AI – is opening the way to dramatic improvements in productivity at all stages of the retail business model. As an example, during the past five years, Zebra Technologies has invested US$1 billion in strategic acquisitions of technology companies specialising in both hardware and software.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Sweeping Changes at Solon’s Nestlé Factory With Over 200 Layoffs

Retail Wire

Nestlé has announced a significant streamlining of its operations. Notably, 216 workers at its Solon, Ohio, factory will be laid off.

ATS 147
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Redesigned Trolleys, Mounts, Custom dvLED, Kiosk and EV Charging Solutions – see all on the Peerless-AV® Booth ISE 2024

Retail Focus

AV technology pioneer Peerless-AV ® will be showcasing a host of new in stock and coming soon products on a bigger and new booth location in Hall 3 (#R300) at Integrated Systems Europe (ISE) 2024 , 30January – 2 February, Grand Fira, Barcelona. Peerless-AV® Red Carpet dvLED A showstopper on the booth will be an impressive, custom curved and overhanging dvLED video wall structure using a SEAMLESS Bespoke Series dvLED precision infrastructure Mounting System.

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Toyota Recalls 50,000 Vehicles Over Dangerous Airbags

Retail Wire

A significant "Do Not Drive" advisory has been issued, and it encompasses several models from one of the world's most prominent automobile manufacturers: Toyota.

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The VM & Display Show 2024, a crucial event for any industry focused on elevating their physical space

Retail Focus

Scheduled for April 16th-17th, 2024 at London’s Business Design Centre, the Visual Merchandising and Display Show is not just an event; it’s a pivotal gathering for any industry aiming to enhance its physical spaces. This free-entry event extends its reach far beyond the retail world, offering invaluable resources, insights, and networking opportunities for sectors including hospitality, leisure, and more.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Super Micro’s Soaring Stock Bolstered by Strong AI Demand

Retail Wire

Super Micro Computer, a server selling company, saw an impressive surge in its stock of nearly 10%, setting a new record high in after-hours trading on Monday.

Marketing 147
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How luxury lifestyle brand Chaiboy aims to disrupt the global tea market

Inside Retail

Tea has traditionally been marketed with images of classic sets of teapots and cups or cozy vignettes involving couches and knit cardigans. However, the drink, and the way we think about it, has been changing in recent years, as a new generation of brands connect with a younger and wider fanbase around the world. According to data collected by market research firm The Brainy Insights , the global tea market was valued at US$52 billion in 2022, and is expected to grow at a compound annual growth

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World’s Largest Cruise Ship Sets Sail and Worries Environmentalists

Retail Wire

Over the weekend, the world's largest cruise ship, Royal Caribbean's "Icon of the Seas," started a seven-day tropical island adventure. Its maiden voyage set off from Miami, Florida, and was marked with significant public interest.

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How global beauty brands will benefit from JD.com’s latest logistics move

Inside Retail

Chinese e-commerce giant JD.com’s recent announcement of a strategic partnership with Evri, the UK’s largest dedicated parcel delivery company, is poised to reshape the landscape of cross-continental commerce. The partnership leverages JD.com’s robust e-commerce capabilities in China, with Evri’s extensive delivery network across Europe.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Starbucks Brings Controversial Drink to Coffee Consumers

Retail Wire

Starbucks has brought a controversial new drink to its chain stores nationwide. Oleato beverages are infused with olive oil and are available beginning today.

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Country Road marks 50th anniversary

Inside Retail

Australian lifestyle brand Country Road has celebrated its 50th anniversary with a new ad campaign and a suite of new logos. In honour of the brand’s golden jubilee, the latest campaign features Australian photographer Graham Shearer and other familiar faces including Gemma Ward, Billie-Jean Hamlet, Alex Libby, and Ollie Edwards. It was filmed in Broken Hill in Wilyakali and Barkindji Country.

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Zoom Premieres Its App for Apple’s Vision Pro

Retail Wire

As Apple gears up for the well-anticipated launch of the Vision Pro this Friday, Zoom announced on Monday that its upcoming visionOS app will be released on the same day.

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Toy sales dropped 8% last year: report

Retail Dive

However, the industry has experienced a $5.7 billion increase in sales since 2019.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Bayer To Pay $2.25B After Roundup Weed Killer Found To Cause a Man’s Cancer

Retail Wire

A Pennsylvania landscaper has won a record payout from Bayer. He maintained that the company's weed killer Roundup caused his blood cancer, and for that, he was awarded $2.25 billion.

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Sporting goods still challenged by inflation, inventory levels, report finds

Retail Dive

2024 will be a mixed year for the athletics sector, according to the World Federation of the Sporting Goods Industry and McKinsey & Company.

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Why Apple’s iOS 18 Might be Its ‘Biggest’ Software Update Yet

Retail Wire

According to Mark Gurman, chief correspondent at Bloomberg, the iPhone's latest update iOS 18 could be "one of the biggest iOS updates — if not the biggest — in the company's history.

ATS 130
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With new stock grants, Walmart store manager pay could exceed $400K

Retail Dive

The annual stock grants vary by store format. At Supercenters, it amounts to $20,000.

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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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First Neuralink Implant Successfully Inserted in Human Patient

Retail Wire

Elon Musk has made another groundbreaking announcement. The pioneer behind Tesla and SpaceX has now achieved a significant first in the world of neural technology — the initial implantation of a Neuralink device in a human subject.

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How to curate a comprehensive end-to-end customer experience

Retail Customer Experience

Constantly learning from customers can help guide retail decisions on how to expand or refine operations to fit evolving needs.

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BREAKING: Morrisons sells forecourts to MFG in £2.5bn deal

Retail Gazette

Morrisons has sold 337 of its petrol forecourts to MFG in a £2.5bn deal, as it takes a minority stake in the petrol station giant. The deal forms “ a new strategic partnership” between the two companies, which are both owned by private equity firm CD&R, and will see Morrisons take around a 20% stake in MFG and enter into commercial and supply agreements with the business.

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Can Stitch Fix’s new transformation team prove its model at last?

Retail Dive

The online clothing-box retailer may have an opportunity to undo its mistakes and take advantage of weakness at rivals, analysts say.

ATS 119
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s