Retail TouchPoints
JANUARY 30, 2024
Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI wave, it’s important to simultaneously address both the opportunities and responsibilities it brings. Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations.
Inside Retail
JANUARY 30, 2024
Online liquor retailer Hairydog has relaunched as Barrel & Batch following the merger of the two entities. “We recognised a gap in the market for an online destination that has a single-minded focus on premium alcohol,” said Ryan Agar, head of e-commerce at Hairydog Group. The group includes the soon-to-be Barrel & Batch and Boozebud. “Plus, we’ve long felt at Hairydog that our product collection – and our customer base – is a little more sophisticated than the na
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Retail Wire
JANUARY 30, 2024
KFC is enhancing its selection with the addition of the new Smash'd Potato Bowls.
Inside Retail
JANUARY 30, 2024
Four-wheel drive and camping accessory retailer Outdoor Supacentre (trading as 4WD Supacentre) has been fined $302,500 for sending more than 83,000 spam texts. Between December 2022 and May 2023, the company sent 81,698 text messages to recipients without their consent and a further 1575 to customers who had previously unsubscribed, according to the Australian Communications and Media Authority (ACMA).
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail TouchPoints
JANUARY 30, 2024
Walmart will raise its U.S. store managers’ base pay from an average of $117,000 per year to $128,000 and has redesigned its bonus program to include a store’s profits, not just its sales. Bonuses could now amount to 200% of a manager’s base salary. Additionally, Walmart will offer stock grants of up to $20,000 annually for managers of Walmart Supercenters, with grants of $10,000 or $15,000 to those managing smaller-format Walmart stores.
Inside Retail
JANUARY 30, 2024
Pandora has shifted to using recycled silver and gold for all of its jewellery, a move it said will avoid significant greenhouse gas emissions. The new strategy aims to reduce 58,000 tons of carbon dioxide every year. According to the company, the carbon footprint of recycled silver is one-third compared to mined silver, while recycling gold emits less than 1 per cent of the carbon emissions from mining new gold.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 30, 2024
Since the advent of paid ads on social media, performance marketing has reigned supreme, offering brands direct access to consumers and the ability to convert sales. However, as the marketing landscape for the retail industry has become unpredictable and increasingly expensive, brands are finding it challenging to cash in on performance marketing alone.
Retail TouchPoints
JANUARY 30, 2024
TikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video content and then links to similar products available in TikTok Shop. Previously, only creators with sizable followings or brands that had set up a TikTok Shop could create shoppable posts.
Inside Retail
JANUARY 30, 2024
Retailers worldwide may be facing challenging times right now, but the evolution of technology – including the deployment of AI – is opening the way to dramatic improvements in productivity at all stages of the retail business model. As an example, during the past five years, Zebra Technologies has invested US$1 billion in strategic acquisitions of technology companies specialising in both hardware and software.
Retail TouchPoints
JANUARY 30, 2024
For some people (including me!), gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present for us. The marketplace’s new Gift Mode is an interactive hub, powered by AI and human curation, that’s designed to provide a one-stop experience for any gift-giving occasion. “Gift Mode helps solve two of the most vexing problems for givers,” wrote Etsy CEO Josh Silverman in a blog post.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Wire
JANUARY 30, 2024
Nestlé has announced a significant streamlining of its operations. Notably, 216 workers at its Solon, Ohio, factory will be laid off.
Retail Focus
JANUARY 30, 2024
AV technology pioneer Peerless-AV ® will be showcasing a host of new in stock and coming soon products on a bigger and new booth location in Hall 3 (#R300) at Integrated Systems Europe (ISE) 2024 , 30January – 2 February, Grand Fira, Barcelona. Peerless-AV® Red Carpet dvLED A showstopper on the booth will be an impressive, custom curved and overhanging dvLED video wall structure using a SEAMLESS Bespoke Series dvLED precision infrastructure Mounting System.
Retail Wire
JANUARY 30, 2024
A significant "Do Not Drive" advisory has been issued, and it encompasses several models from one of the world's most prominent automobile manufacturers: Toyota.
Retail Focus
JANUARY 30, 2024
Scheduled for April 16th-17th, 2024 at London’s Business Design Centre, the Visual Merchandising and Display Show is not just an event; it’s a pivotal gathering for any industry aiming to enhance its physical spaces. This free-entry event extends its reach far beyond the retail world, offering invaluable resources, insights, and networking opportunities for sectors including hospitality, leisure, and more.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Retail Wire
JANUARY 30, 2024
Super Micro Computer, a server selling company, saw an impressive surge in its stock of nearly 10%, setting a new record high in after-hours trading on Monday.
Inside Retail
JANUARY 30, 2024
Tea has traditionally been marketed with images of classic sets of teapots and cups or cozy vignettes involving couches and knit cardigans. However, the drink, and the way we think about it, has been changing in recent years, as a new generation of brands connect with a younger and wider fanbase around the world. According to data collected by market research firm The Brainy Insights , the global tea market was valued at US$52 billion in 2022, and is expected to grow at a compound annual growth
Retail Wire
JANUARY 30, 2024
Over the weekend, the world's largest cruise ship, Royal Caribbean's "Icon of the Seas," started a seven-day tropical island adventure. Its maiden voyage set off from Miami, Florida, and was marked with significant public interest.
Inside Retail
JANUARY 30, 2024
Chinese e-commerce giant JD.com’s recent announcement of a strategic partnership with Evri, the UK’s largest dedicated parcel delivery company, is poised to reshape the landscape of cross-continental commerce. The partnership leverages JD.com’s robust e-commerce capabilities in China, with Evri’s extensive delivery network across Europe.
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Retail Wire
JANUARY 30, 2024
Starbucks has brought a controversial new drink to its chain stores nationwide. Oleato beverages are infused with olive oil and are available beginning today.
Inside Retail
JANUARY 30, 2024
Australian lifestyle brand Country Road has celebrated its 50th anniversary with a new ad campaign and a suite of new logos. In honour of the brand’s golden jubilee, the latest campaign features Australian photographer Graham Shearer and other familiar faces including Gemma Ward, Billie-Jean Hamlet, Alex Libby, and Ollie Edwards. It was filmed in Broken Hill in Wilyakali and Barkindji Country.
Retail Wire
JANUARY 30, 2024
As Apple gears up for the well-anticipated launch of the Vision Pro this Friday, Zoom announced on Monday that its upcoming visionOS app will be released on the same day.
Retail Customer Experience
JANUARY 30, 2024
Constantly learning from customers can help guide retail decisions on how to expand or refine operations to fit evolving needs.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Retail Wire
JANUARY 30, 2024
A Pennsylvania landscaper has won a record payout from Bayer. He maintained that the company's weed killer Roundup caused his blood cancer, and for that, he was awarded $2.25 billion.
Retail Gazette
JANUARY 30, 2024
Morrisons has sold 337 of its petrol forecourts to MFG in a £2.5bn deal, as it takes a minority stake in the petrol station giant. The deal forms “ a new strategic partnership” between the two companies, which are both owned by private equity firm CD&R, and will see Morrisons take around a 20% stake in MFG and enter into commercial and supply agreements with the business.
Retail Wire
JANUARY 30, 2024
According to Mark Gurman, chief correspondent at Bloomberg, the iPhone's latest update iOS 18 could be "one of the biggest iOS updates — if not the biggest — in the company's history.
Retail Dive
JANUARY 30, 2024
However, the industry has experienced a $5.7 billion increase in sales since 2019.
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Retail Wire
JANUARY 30, 2024
Elon Musk has made another groundbreaking announcement. The pioneer behind Tesla and SpaceX has now achieved a significant first in the world of neural technology — the initial implantation of a Neuralink device in a human subject.
Retail Dive
JANUARY 30, 2024
The annual stock grants vary by store format. At Supercenters, it amounts to $20,000.
Retail Gazette
JANUARY 30, 2024
Freemans reported a strong Christmas as sales edged up over the golden quarter thanks to its ongoing digital transformation strategy. Sales for the online department store rose 5% in the eight weeks to 31 December, boosted by a 29% surge in festive decorations and 14% jump in homewares and electricals. Freemans said that over 60% of the products featured within its ‘Made You Look’ Christmas TV ad campaign which include perfumes, bedding and a red Smeg kettle had all sold out.
Retail Dive
JANUARY 30, 2024
The online clothing-box retailer may have an opportunity to undo its mistakes and take advantage of weakness at rivals, analysts say.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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