Inside Retail

OCTOBER 8, 2023

Melbourne-based gelato chain Piccolina Gelateria is set to move into a new production facility next month to facilitate its future growth, which could include interstate expansion. Known for its distinctive retro-Italian look and feel, the business offers gelato and cakes which are handmade by a team of in-house chefs at its current production facility, and then delivered to its seven Melbourne stores.

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Retail Gazette

OCTOBER 8, 2023

John Lewis is committed to keep building homes even as boss Sharon White prepares to step down. John Lewis strategy director Nina Bhatia told the Telegraph that the retailer’s commitment to its housing venture was “unwavering”, regardless of who replaces White as chairman. Writing in the publication, Bhatia said “creating new, long term businesses is in the DNA of the partnership and was always intended by our founder.

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Inside Retail

OCTOBER 8, 2023

Thousands of beauty-lovers descended on New York City recently to enjoy the return of Sephoria, a consumer beauty event that Sephora first launched in 2018. After cancelling the festival entirely in 2020 due to the pandemic, Sephora introduced a digital version in 2021. This year marked the return of the in-person festival, held at Skylight at Essex Crossing in Lower Manhattan, alongside the virtual version.

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Retail Gazette

OCTOBER 8, 2023

Waitrose is discussing the possibility of selling groceries via Amazon as it battles to regain market share lost to discount grocers amid the cost of living crisis. According to the Telegraph , the pair are considering a partnership years after the premium grocer severed ties with Ocado. Waitrose and Amazon are in talks over a third-party deal, similar to the one struck by Iceland with the online giant last month.

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Customer Experience

Inside Retail

OCTOBER 8, 2023

Local governments and their communities around the world have been concerned for decades about the decay of their High Streets (called ‘strips’ in Australia, ‘Main Streets’ in America, and various other names in Asia), which is closely linked to the growth of shopping centres. Shopping centre operators have always had a strong preference for chain-store tenants that have a regional, national or international presence, since they tend to have proven retail track records and stronger credit profil

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365 Retail

OCTOBER 8, 2023

Mango, a prominent European fashion conglomerate, is accelerating its digital metamorphosis with the introduction of Lisa, its proprietary conversational generative Artificial Intelligence (AI) platform. Constructed in under nine months, Lisa employs a mix of proprietary and open-source models, specifically trained for Mango’s needs. The platform features a user interface akin to ChatGPT, tailored for the company’s workforce and collaborators.

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Retail Gazette

OCTOBER 8, 2023

End Clothing was forced to write off £12m of stock after an overhaul of its warehouse operations stopped it from shipping orders to customers. The private equity-backed fashion retailer said a new automated fulfilment system, which was introduced last year, had created logistical problems resulting in “adverse effects on both our operations and customers’ ordering experience”.

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Inside Retail

OCTOBER 8, 2023

Quick service restaurant Guzman Y Guzman (GYG) has appointed Hilton Brett as co-CEO, effective immediately, as the company plans to launch an initial public offering and further expand in the US. Brett will be working alongside the restaurant’s founder and CEO Steven Marks, who announced in May that he would be stepping back from day-to-day operations to focus on culture and growth.

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Finance Planning Marketing ATS 130

Retail Gazette

OCTOBER 8, 2023

Wilko is closing the doors on its last remaining high street stores for the final time following its collapse. The embattled 93-year-old discount retailer has been closing each of its 400 UK stores over the past month after falling into administration back in August. Forty-one stores remained open but will shutter on Sunday, with almost all of Wilko’s 12,500 workers being made redundant.

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365 Retail

OCTOBER 8, 2023

Situated on Commercial street, Panerai unveils its first boutique in Leeds in partnership with Ernest Jones. “We see a strong potential for Panerai in Leeds and this new concept boutique will convey the full brand universe to our clients. We are happy to be partnering with Ernest Jones with their expertise in the UK market, established for over 70 years ” stated Jean-Marc Pontroué, Panerai CEO.

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Boutique Shopping Management Marketing 52

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Fashion Retail

OCTOBER 8, 2023

I have always been interested in the luxury sector's business model, but also from its social and psychological perspective. Here, we are not talking about buying objects with purely tangible functionality; we are talking about positioning, beauty, status, symbolism. RBC Capital Markets has been flagging for a number of months that the luxury cycle is turning.

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Marketing Fashion 52

Inside Retail

OCTOBER 8, 2023

Furniture retailer King Living is expanding its footprint into North America, opening its first US showroom in Orange County, California late this year. “After decades of research, we’ve crafted a space that aims to both inspire Californian residents as well as reflect our inherent dedication to authentic Australian design,” said King Living founder David King.

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