Thu.Dec 05, 2024

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Are You Business Ready Globally?

LS Retail

©iStock/grajte The World Bank Group's Business Ready (B-READY) 2024 report introduces a rich dataset that benchmarks the business environment in 50 economies. B-READY provides a comprehensive data set and description of the factors that strengthen the private sector, not only by advancing the interests of individual firms but also by elevating the interests of workers, consumers, potential new enterprises, and the natural environment.

Consumer 109
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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the brand and live it, they will draw in customers. Excellent brand ambassadors are like traffic magnets. Of course, they need to be product experts. They need to keep track of what’s new, what’s unique to their location and what just went on sale.

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How Parachute’s consistent marketing and quality designs won over millennials

Inside Retail

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture. Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational gro

Marketing 244
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Washington, D.C. AG Sues Amazon for Secretly Excluding Prime Delivery to High-Crime Zip Codes

Retail TouchPoints

Brian Schwalb, Attorney General for the District of Columbia, has filed a lawsuit accusing Amazon of failing to provide its advertised fastest delivery service to two D.C. zip codes while continuing to charge full price for its Amazon Prime service to the approximately 48,000 Prime members living there. The suit, filed in the District’s Superior Court, alleges that in June 2022 Amazon made a secret internal decision to stop using its fleet of branded trucks to make Prime deliveries to DC zip cod

Checkout 273
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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How Flying Tiger aims to compete in Australia with playful, affordable design

Inside Retail

Flying Tiger Copenhagen has officially landed in Australia and is bringing its signature maze store layout and playful seasonal products with it. The European brand has partnered with Bernardi Group to establish a presence in Australia. The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025.

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Five Below Taps Forever 21 CEO to Lead Company

Retail TouchPoints

Five Below has named Winnie Park, currently CEO of Forever 21 , to take the reins as its CEO, effective Dec. 16, 2024. Previous Five Below CEO Joel Anderson left the company to lead Petco in July 2024. In her new role, Park will work closely with COO Kenneth Bull, who has been serving as interim President and CEO since Andersons departure. Co-founder Thomas Vellios will continue as Chairman of the Five Below board and work with the executive team to drive the retailers strategic priorities.

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NRF Expects Returns to Ramp Up Again in 2024, Accounting for 16.9% of Annual Sales

Retail TouchPoints

Total returns are projected to reach $890 billion in 2024, up from the estimated $743 billion of merchandise returned in 2023 , according to a new report from the National Retail Federation and Happy Returns , a UPS company. This would account for 16.9% of retailers’ annual sales in 2024, increasing from 14.5% in 2023. And even though returns occur throughout the year, they are more prevalent during (and after) the holiday season.

Returns 162
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Approval granted for Stockland Aura retail centre in Nirimba

Inside Retail

A $5 million retail centre at Stockland Aura in Nirimba will rise late next year with construction to begin in March. The upcoming 2556sqm retail site will be close to a childcare centre, recreational park, and sports park currently under construction. Its tenants will include a mix of health, beauty, retail, and lifestyle shops and services, including Ford & Folk beauty and wellness collective and Mulberry Lane Cafe. “This centre will offer residents convenience and lifestyle right on

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M&S Marble Arch store demolition plan gets green light

Retail Gazette

M&S has been granted approval by the Secretary of State for Housing, Communities, and Local Government to redevelop its flagship Marble Arch store, after almost four years of delays and legal battles. The approval allows the high street giant to move forward with plans to demolish the three buildings it occupies and replace them with a 10-storey mixed-use development, including a new flagship store and office space.The project includes a smaller M&S store, offices, a pedestrian arcade, a

Planning 119
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Why the desk chair is the most overlooked productivity tool in the workplace

Inside Retail

In an era of rising workplace technology investments, many businesses have overlooked a fundamental productivity strategy the humble office chair. According to new research by HR Review , the average employee will sit at their desk for 1300 hours this year and will hit 10,000 hours only eight years into their career. Contrary to the popular belief that it takes 10,000 hours to master a skill, using the wrong chair can lead to slouching and increased pressure on the lower back, resulting in chro

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Watches of Switzerland profits fall despite strong US demand

Retail Gazette

Watches of Switzerland reported a 4% year-on-year rise in group revenue to £785m in its first half, driven by strong growth in the US market. However, the luxury watch retailer’s adjusted EBIT dropped 9% to £66m in the 26 weeks to October 27, due to acquisition-related costs and integration efforts. Statutory profit before tax also fell 39%, reaching £41m.

Marketing 111
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M&S commits to supporting a further 2,000 young people into work

A1 Retail

M&S is celebrating 20 years of Marks & Start – its ground-breaking employability programme in partnership with The Kings Trust. In that time, it has supported 30,000 people, including 12,000 young people facing barriers to employment gain their crucial first step on the career ladder. New research from M&S reveals that two thirds of young people still face barriers to employment*, with mental health being one of the most common – one in three say it’s a challenge

Checkout 103
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Frasers CFO: Budget has ‘spooked’ consumer confidence

Retail Gazette

Frasers Group has warned the Budget has “spooked” consumer confidence as it prepares for its tax bill to rise £50m next year from changes to employers’ National Insurance contributions. The retail giant’s CFO Chris Wootton noted that consumer sentiment has “definitely weakened pre- and post-Budget”. “It’s obvious to anyone on the high street that the Budget has really spooked people, and frankly, the 24/7 bad news stories around it have sort of compounded that,” he said.

Consumer 111
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Enthusiastic UK shoppers drive e-commerce sales up 7 percent during the five-day shopping event

A1 Retail

UK shoppers shook off their high-price weariness and leaned into the annual shopping festival including Black Friday and Cyber Monday, driving online sales 7 percent higher than the same period a year ago, according to e-commerce data from Signifyd. Although overall this is welcome growth there were some signs of shopper fatigue as Cyber Monday recorded a 4 percent drop.

Shopping 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Wait Is Nearly Over: Wendy’s Countdown to the Return of Frosty Key Tags

Retail Wire

Want a free Frosty with each visit to Wendy's? Get a Frosty Key Tag.

Returns 264
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Police investigate stalking claims from Boohoo

Retail Gazette

Police are investigating claims of stalking and “corporate espionage” made by several Boohoo Group executives. Police forces in Manchester and Kent are looking into reports of stalking offences understood to be aimed at Boohoo group CEO Dan Finley, former boss John Lyttle and co-founder Mahmud Kamani, The Times reported. The identity of the alleged perpetrators and any person or organisation who may have commissioned them is unknown.

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Microsoft and OpenAI Innovators Weigh in on AI’s Future

Retail Wire

AI's future is quickly becoming the present.

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Unlock Agile Server Management for Simplified, Sustainable Operations

Cisco Retail

Cisco UCS server administrators deploy and manage hundreds and sometimes thousands of servers across dispersed environments. With Cisco Intersight, they’re able to simplify operations with a unified management experience—as demonstrated by Intersight users.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Amazon Sued for Excluding Low-Income Neighborhoods From Prime Delivery

Retail Wire

Amazon is facing a DC lawsuit over alleged deceptive business practices.

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Get Future-Ready with the New Cisco Compute Hyperconverged X-Series System

Cisco Retail

Easily deploy, scale, and upgrade hyperconverged clusters—with the industry’s first Nutanix HCI solution to use a modular blade architecture.

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Mass Recall of Several Vegetables Prompts Quality Control Concerns in the Farming Industry. Here’s Why

Retail Wire

The mass recall includes a variety of mixed vegetable medleys.

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Salomon’s Graeme Moore on the importance of failing fast and cheap

Inside Retail

After 14 years with Adidas Australia, Graeme Moore left to head Salomon’s Australia and New Zealand expansion. Since stepping into the role five years ago, Salomon’s local business has tripled, and local brand recognition boomed. Inside Retail spoke with Moore about his passion for business, how to fail, tips for navigating professional challenges, and where he seeks professional advice.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Costco Will Close All of Its Stores for 24 Hours

Retail Wire

Costco members will have to get their supplies in advance.

Shopping 246
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Five Below taps Forever 21 exec as CEO

Retail Dive

Retail vet Winnie Park will take the top spot. Meanwhile, the teen retailer increased its guidance.

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‘Tis the Season for Panera Soup in New Holiday Cups

Retail Wire

Panera has launched a new series of holiday cups, perfect for soup or a coffee break.

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Frasers Group and B&M booted from the FTSE 100

Retail Gazette

Frasers Group and B&M have dropped off the UK’s FTSE 100 in the latest reshuffle of the London Stock Exchange The update resulted in three companies being demoted from the prestigious index, making way for new entrants. Among the notable changes, board game maker Games Workshop Group has been promoted to the FTSE 100, while Frasers Group and B&M have been relegated to the FTSE 250.

Fashion 118
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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KFC Wraps Up 2024 With a Holiday Bucket, Streetwear-Inspired Merch, and Festive Meal Deals

Retail Wire

KFC is releasing a "Buckets of Joy" design, limited merch, and a Festive Feast.

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Yodel urges customers to turn to rivals amid Christmas capacity crisis

Retail Gazette

Yodel has been hit with capacity issues ahead of the Christmas trading period, with the firm urging customers to switch to rival delivery couriers. The delivery firm, which was set to hire thousands of seasonal staff members to help it manage the period from Black Friday until Christmas, has told clients including Gousto, eBay and New Look that it has been impacted by a host of operational challenges, Sky News reported.

Planning 116
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Dollar General Holding Its Own With Strong Q3 Earnings

Retail Wire

Dollar General posted earnings that beat expectations.

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David’s Bridal, Five Below among new DoorDash partners

Retail Dive

The additions are part of the on-demand delivery service’s plan to expand its retail offerings.

Planning 116
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.