Retail TouchPoints

OCTOBER 19, 2023

Amid record-breaking heat waves this past summer, many communities faced some intense weather events that caused significant power outages. On Father’s Day, triple-digit temperatures triggered severe thunderstorms that left more than 450,000 people without power across the southern United States. In August, major summer storms caused outages for more than a million people on the East Coast and grounded nine major airports.

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Inside Retail

OCTOBER 19, 2023

Singapore-based startup Circular has recently closed a US$ 7.6 million seed funding round led by AirTree Ventures, bringing its total valuation to an impressive US$30 million. Established with the mission to usher in a new era of sustainable consumerism, Circular offers a unique subscription model that grants customers access to high-end tech gadgets without the burden of ownership.

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Retail TouchPoints

OCTOBER 19, 2023

Costco will replace departing CEO Craig Jelinek with Ron Vachris, who began with the retailer as a forklift driver more than four decades ago and is currently its President and COO. As part of a longstanding succession plan, Vachris will take the CEO title on Jan. 1, 2024; Jelinek will remain with Costco through April 2024 in an advisory role. “Costco has a very strong culture and a deep bench of management talent,” said Jelinek in a statement.

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Planning Management Consumer 264

Inside Retail

OCTOBER 19, 2023

Former Woolworths executive Bill Wavish and gaming czar Bruce Mathieson have developed a “fix it” plan for Endeavour Group. The plan involves having Wavish join the board of the liquor and gaming powerhouse, which they argue has lost its way after being divested by Woolworths in 2019. At the Endeavour Group annual meeting on October 31, shareholders will need to decide if the company really has lost its sparkle and whether the old guard from the days of Woolworths ownership days can

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Boutique Finance Planning Supermarket 246

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Customer Experience

Retail TouchPoints

OCTOBER 19, 2023

David’s Bridal is dramatically reshaping its executive suite via internal promotions, including three C-level appointments. The retailer, which filed for bankruptcy in April 2023, was purchased by CION Investment Corp. in July 2023. The promoted executives include: Bob Walker, who joined David’s Bridal in 2019 as Chief Retail Officer, has been promoted to COO.

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Inventory Management Promotions Finance Store Operations 263

Retail Focus

OCTOBER 19, 2023

Akeneo , the Product Experience (PX) Company and leading provider of Product Information Management (PIM) solutions, today announced its newest product offering, Akeneo Supplier Data Manager: a simple, scalable, and collaborative way to collect product data from all suppliers. Supplier Data Manager is the next evolution of the Akeneo Onboarder solution, incorporating feedback from customers to better support the different ways in which retailers and distributors collect, enrich and import suppl

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Management Marketing Customer Experience ATS 147

Retail Focus

OCTOBER 19, 2023

On Friday 3rd November at 10:00 am, fresh handmade cosmetic brand Lush will open a new store in Covent Garden. It will initially open as an exclusive festive pop-up store with a retail space of 255 sqm and in Spring 2024 an expansion of an additional 176 sqm will follow to include Lush’s transformative Lush Spa. Ellen Peters, Lush UK&I Property Director:- “We’re thrilled to be returning to the historic market and now vibrant retail hub of Covent Garden.

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Returns Location Shopping Marketing 147

Inside Retail

OCTOBER 19, 2023

Brilliant Lighting has admitted to engaging in resale price maintenance and has submitted a court-enforceable undertaking to the Australian Competition & Consumer Commission (ACCC). Brilliant Lighting is a wholesale supplier of fans, lighting, and electrical products. It sells these products to a network of at least 1439 retailers and distributors.

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Wholesale Consumer ATS 130

Retail Dive

OCTOBER 19, 2023

Going into Q3, many major players cleaned up their inventories after last year’s surge in stock levels, with benefits to margins. Not everyone fared equally, however.

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Inside Retail

OCTOBER 19, 2023

Peloton appoints Kathryn Carter to head up its Australian business By Celene Ignacio Exercise equipment retailer Peloton has named Kathryn Carter as GM of its Australian operations. Carter succeeds Amanda Gilmore, who now heads the UK operations. Prior to the new role, Carter served as GM at Snap’s Asia Pacific and Australia and New Zealand businesses, and as sales director at News Corp.

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Retail Gazette

OCTOBER 19, 2023

One Beyond is considering taking on about 50 ex-Wilko units as part of its expansion plans – with final agreements expected to be made on 25. The discount chain has agreed to take on two former outlets – in Boston and Chelmsford – and is negotiating a third, the business’ chairman Christ Edwards Sr told The Grocer. “We currently looking at between 40 and 50 more stores,” he said.

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Grocer Planning Shopping ATS 126

Retail Times

OCTOBER 19, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! NaviLens technology will be added to Pringles cans to make them more accessible to blind and partially sighted people. The new packaging will allow a smartphone to easily detect the unique on-pack code and playback labelling information to the shopper with sight loss.

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Retail Gazette

OCTOBER 19, 2023

Frasers Group has lifted its stake in Asos once again as it continues its investment spree. Mike Ashely’s empire raised its shares in the online fashion retailer to 23% on Wednesday, building on top of last week’s increase to 22.7%. It comes as the group is also rapidly increasing its shares in rival Boohoo, lifting its stake to 15.1% last week as the retailer’s largest shareholder.

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Department Stores Fashion 124

Retail Dive

OCTOBER 19, 2023

The e-commerce company is offering full refunds for gifts not delivered by their estimated date.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Gazette

OCTOBER 19, 2023

EE will start selling smart fridges, TVs, kettles and fitness products as it branches out into the ecommerce market. The telco company aims to utilise tactics developed selling its telecoms goods and services to support its venture into consumer electronics. The move comes after EE was found success in selling video games consoles including Xbox and PlayStation.

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Payment Services Finance Promotions Consumer 122

Retail Dive

OCTOBER 19, 2023

The independent book retailer is restructuring as it enters a critical holiday season.

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Retail Customer Experience

OCTOBER 19, 2023

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

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Customer Experience ATS 118

Retail Dive

OCTOBER 19, 2023

The special-occasion apparel chain struggled after its previous Chapter 11 exit in 2018 as the pandemic roiled its business.

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Promotions Apparel 119

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Cisco Retail

OCTOBER 19, 2023

Protecting industrial operations from cyberthreats should always be top of mind.

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Retail Dive

OCTOBER 19, 2023

Expanding the company's reach, Good.Clean.Goop will feature products under $40.

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Marketing ATS 116

Retail Customer Experience

OCTOBER 19, 2023

By using automated parcel units, retailers can save money and offer customers a reliable safe and convenient delivery option.

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Kiosk 114

Retail Wire

OCTOBER 19, 2023

CVS Health has announced the removal of specific oral cough and cold products featuring phenylephrine as the sole active ingredient from its shelves.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Dive

OCTOBER 19, 2023

The retailer’s digital environment launches with an immersive experience based on its new private label, On 34th.

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Fashion 111

Retail Wire

OCTOBER 19, 2023

Whole Foods Market has unveiled its anticipated food trends for 2024, building on previous accurate forecasts.

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Grocer Marketing 113

Retail Dive

OCTOBER 19, 2023

Vachris, a veteran company executive who currently serves as president and COO of the club retailer, will assume the top job from Craig Jelinek on Jan. 1.

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Retail Wire

OCTOBER 19, 2023

As Kohl's gears up for the holiday season, new CEO Tom Kingsbury is spearheading a strategic refresh, focusing on merchandise selection and store presentation

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Planning 113

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Marketing

Retail Dive

OCTOBER 19, 2023

Proprietary items work best if retailers differentiate them through either cost or innovation and are thoughtful about choosing categories, experts say.

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Retail Gazette

OCTOBER 19, 2023

Fenwick has returned to profit, boosted by the sale of its New Bond Street store for £430m, Retail Week reports. The sale of the department store retailer’s 130-year old flagship last December enabled the business to report pre-tax profits of £57.1m last year, compared to a loss of £5.2m a year earlier. Gross sales rose 31% to £315m in the year to January 28, 2023, as shoppers headed back into to stores, while online sales increased 51%.

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Returns Department Stores Customer Experience Planning 110

Retail Dive

OCTOBER 19, 2023

Sarah Clarke, previously with Calvin Klein brand owner PVH, will oversee everything from sourcing to distribution at the apparel company.

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Apparel ATS 105

365 Retail

OCTOBER 19, 2023

On Friday, 3rd November at 10:00 am, Lush , the renowned fresh handmade cosmetic brand, will unveil a new store in the bustling area of Covent Garden. Initially, the store will serve as an exclusive festive pop-up, boasting a retail space of 255 sqm. Come Spring 2024, the store plans to expand by an additional 176 sqm to incorporate the brand’s transformative Lush Spa.

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Location Returns Customer Experience Shopping 105

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