365 Retail

NOVEMBER 13, 2023

How AI is redefining the retail experience Artificial intelligence (AI) has the potential to change the day-to-day work of retail professionals in a range of roles. While the potential behind the technology is significant, AI is a polarising subject. Some believe it will transform our lives and be the key to the future of retail. The extreme counterpoint is that AI could take over the world in a matrix-style machine coup.

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Shopping Returns Fashion ATS 111

Retail TouchPoints

NOVEMBER 13, 2023

August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%).

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Consumer Merchant Services Sporting Goods Promotions 324

Retail Wire

NOVEMBER 13, 2023

Ready to eat at a robot restaurant with no meat?

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ATS 298

Inside Retail

NOVEMBER 13, 2023

Window shopping is about to get a whole lot more exciting, with Australian designer fashion brand Oroton launching augmented reality try-on mirrors across the window displays of its stores in Sydney’s Queen Victoria Building and Brisbane’s Queen Street Mall. The AR displays, which come from fashion tech company Zero10, give customers the opportunity to virtually try on items from Oroton’s new collection.

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Fashion Shopping Customer Experience Marketing 290

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail TouchPoints

NOVEMBER 13, 2023

Meta and Amazon have quietly debuted a new closed-loop social commerce experience that allows Facebook and Instagram users to link their social media accounts to Amazon so they can make purchases directly in-platform. The news was reported by multiple sources , including Disruptive Digital ’s Maurice Rahmey, who shared images of the new shopping experience on LinkedIn.

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Social Commerce Merchant Services Accounting Checkout 278

Retail Wire

NOVEMBER 13, 2023

Tyson Foods presented a slightly gloomy forecast for the next fiscal year, predicting revenue below Wall Street's projections.

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Tokinomo

NOVEMBER 13, 2023

Campaign corner Must be. Jameson Irish Whiskey, renowned for its exceptionally smooth taste and belonging to a widely recognized family, introduces its latest worldwide campaign titled " Must be a Jameson." Narrated by Irish actor Cillian Murphy and directed by the two-time Oscar-nominated writer-director Bryan Buckley, the campaign celebrates the enduring qualities that have distinguished the brand since its establishment in 1780—perpetually welcoming and unfailingly smooth.

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Returns Consumer Retail Marketing Marketing 264

Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand. While the core product value proposition is still very much intact, like many other brands that started solely online, Brooklinen’s growth story has evolved.

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Wholesale Advertising Consumer Promotions 278

Retail Wire

NOVEMBER 13, 2023

Krispy Kreme participates in World Kindness Day with a sweet deal.

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Retail TouchPoints

NOVEMBER 13, 2023

Walgreens Boots Alliance (WBA) will cut 267 jobs — 5% of its corporate workforce — in a move to “streamline our operations and focus on our critical priorities,” according to a Walgreens spokesperson, who noted that “none of these roles are based at our stores.” These latest cuts follow a 10% reduction in Walgreens’ corporate workforce in May 2023. By any measure, the retailer has been having a difficult year: In May 2023 Walgreens agreed to a $230 billion settlement with the city of San Francis

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Planning ATS Marketing 264

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

NOVEMBER 13, 2023

Shein has partnered with designer Alice McCall to launch its first Australian capsule collection. The Shein x Alice McCall collection features textiles sourced through Shein’s partnership with Queen of Raw, a global circular economy technology company whose flagship software, Materia MX, specialises in solving excess inventory issues in the supply chain for the world’s Fortune 500.

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Retail TouchPoints

NOVEMBER 13, 2023

The National Retail Federation (NRF) and CNBC have teamed up to launch a new retail sales tracker, the CNBC/ NRF Retail Monitor. The new tracker aims to offer more accurate and timely insights by using actual, real-time debit and credit card purchase data from Affinity Solutions , which compiles data from more than 140 million credit and debit cards and nearly 9 billion transactions annually.

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Consumer Marketing Retail Marketing ATS 264

Inside Retail

NOVEMBER 13, 2023

American big-box retail giant Walmart recently reopened 117 remodeled stores, marking the chain’s largest single day of rollouts since it first opened in 1962. The endeavour cost over US$500 million dollars and saw Walmart implement a number of upgrades, including updated interiors with new paint and flooring, renovated bathrooms, LED lighting, and new signage to make it easier for shoppers to navigate stores.

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Consumer Shopping Location Accounting 246

Retail Wire

NOVEMBER 13, 2023

The economic landscape is rife with speculation about the triggering of the "Sahm Rule," which could suggest that a recession is coming.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Focus

NOVEMBER 13, 2023

Award-winning independent ready-to-drink cocktail brand, Kocktail , has opened its first concessions in three John Lewis stores. The openings mark the brands first-ever physical presence in a department store and the first activation of its kind for Kocktail. Customers at John Lewis Cheadle , Cribbs Causeway and Kocktail’s hometown store of Newcastle will all be able to experience the sleek and sophisticated shopping experience.

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Department Stores Shopping ATS 162

Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers. Training and incentives can encourage associates to adopt this role of brand ambassadors.

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Promotions Employee Engagement Shopping Marketing 148

Retail Wire

NOVEMBER 13, 2023

As Thanksgiving approaches, America is set to witness a resurgence in holiday travel, with over 55 million people expected to journey 50 miles or more.

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Retail Focus

NOVEMBER 13, 2023

Perspex Distribution is proud to celebrate a significant milestone in its history – 20 years of industry-leading service and innovation. Perspex Distribution opened its first branch in Chelmsford, Essex, in October 2003, since then it has successfully expanded its product range and branch locations, successfully catering to a diverse range of UK industries, from signage and print, to construction and precision fabrication.

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Location Marketing ATS 147

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Wire

NOVEMBER 13, 2023

Production laborers at Ford's Louisville assembly and Kentucky truck facilities affiliated with the UAW Union have voiced dissent against a proposed contract.

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ATS 147

Retail Dive

NOVEMBER 13, 2023

Independent businesses offer a better customer experience and more unique merchandise than their larger counterparts, a new survey found.

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Planning Customer Experience 133

Inside Retail

NOVEMBER 13, 2023

Despite facing significant cost-of-living pressures, Australians are expected to ramp up their spending ahead of the Christmas season. The Australian Retailers Association (ARA), in conjunction with Roy Morgan, forecasted $66.8 billion in spending from November to December 24 this year, up 0.1 per cent on the previous year. According to ARA boss Paul Zahra, much of this spending is set to be bargain-driven, as consumers seek savings where possible.

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Shopping Consumer Point of Sale Marketing 130

Retail Wire

NOVEMBER 13, 2023

Alibaba Group reported a successful Singles Day sales season this year, with rival JD.com also celebrating record-breaking sales volumes.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

NOVEMBER 13, 2023

Sports apparel retailer Puma has appointed Daniel Pustina as the GM of its Oceania business, effective January 2 next year. Pustina will succeed Daniel Gutstein, who is stepping down from his position at the end of December. “This is an incredible opportunity to join the Oceania team, working in an area that has such a passionate sport following and culture.

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Apparel Marketing ATS 130

Retail Wire

NOVEMBER 13, 2023

As Thanksgiving approaches, America is set to witness a resurgence in holiday travel, with over 55 million people expected to journey 50 miles or more.

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Inside Retail

NOVEMBER 13, 2023

In a remarkable rebound from Covid-19, the luxury food-service sector has emerged as the fastest-recovering segment within the Asia-Pacific luxury market. According to the latest report by Euromonitor International, this sector experienced an unprecedented growth rate of 51.1 per cent from 2021 to 2022, reflecting a profound shift in consumer preferences towards luxury experiences that offer both indulgence and novelty.

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Fashion Consumer Returns Marketing 130

Retail Wire

NOVEMBER 13, 2023

Target lays down the rules for California police dealing with retail theft in its stores.

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Inside Retail

NOVEMBER 13, 2023

Arguably, employee loyalty is as valuable and sought after as skills and experience. No executive can deny the depth of appreciation held for loyal employees – reliable, dependable, tried and tested, there through thick and thin. Loyalty is the soft skill set. It is truffle-like in its rare and exquisite desirability and equally difficult to find. Employee loyalty is great for business.

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Promotions Employee Engagement Returns Marketing 130

Retail Gazette

NOVEMBER 13, 2023

Employees account for 40% of the value of theft across UK retailers, according to research from Retail Economics and Thruvision. Staff working in distribution centres distribution and stores are responsible for the loss of £3.2bn. The value of theft is forecast to cost UK retailers £7.9bn this year in total, the economic consultancy reports. The report revealed nearly 43% of total employee theft comes from distribution centres, and two thirds of retailers interviewed thought over the past decade

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Accounting 119

Retail Dive

NOVEMBER 13, 2023

Anagram entered Chapter 11 amid uncertainty around its supply contract with the retailer, which is its corporate parent and largest customer.

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Dezeen

NOVEMBER 13, 2023

Danish design studio Spacon & X has carved a cave out of cardboard and installed a bare tree in the Lynk & Co car showroom in Düsseldorf, Germany. The studio aimed for the 400-square-metre space to have more of an impact than the cars on show. A mesh curtain separates the car from the rest of the showroom "The overall design is in intentional contrast to your average car dealership, with the spatial design as a louder experience than the actual product – the car," Spacon & X founding

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Kiosk ATS 116

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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