Thu.Feb 01, 2024

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Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Retail TouchPoints

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO. In contrast, just over half ( 51% ) of respondents to last year’s survey said they would be raising prices in the coming year.

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Michael Hill ordered by NSW Supreme Court to pay $2.6 million in damages

Inside Retail

Jewellery retailer Michael Hill has been ordered to pay $2.259 million in damages, following a dispute over packaging supply with paper bag supplier Gispac. Costs and interest have also been awarded. The companies signed two separate agreements for Australia and New Zealand on May 5, 2014, under which Gispac would supply small and large paper bags to Michael Hill for the two markets.

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Embracing the Future: Closed-Looped Measurement in the Cookieless Era

Retail TouchPoints

Marketers will soon need to strategically rethink their measurement methodologies. The imminent end of third-party cookies in the second half of 2024 presents significant challenges for anyone reliant on cookie-based tools for tracking, targeting and attribution. But changes may be seen earlier — Google started disabling cookies for 1% of users on Jan. 4, 2024 — so marketers must develop a new approach to measurement for a post-cookie world.

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30 Kentucky Educators Win the $1 Million Powerball Prize

Retail Wire

A group of 30 educators from northern Kentucky recently won a $1 million Powerball prize. All hailing from the same school, the group, fondly nicknamed "The Jones 30," cashed in on a winning ticket recently.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Adidas Will Sell Remaining Yeezy Stock at Cost

Retail TouchPoints

Adidas will sell off its remaining Yeezy inventory at cost rather than write it off at a loss, the company announced alongside its preliminary results for 2023. The move isn’t entirely unexpected — in 2023, the company issued releases of Yeezy stock in May and July. Products in those two releases were sold at a profit, but a “significant amount” of the proceeds were slated to be donated to organizations that fight discrimination and hate.

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AI, e-commerce fuel bumper quarter for Amazon

Inside Retail

Amazon.com beat fourth-quarter revenue expectations on Thursday as new generative AI features in its cloud and e-commerce businesses spurred robust growth during the critical holiday period. Investors cheered the results, sending Amazon shares up as much as 8% in trading after the market close. Amazon’s roster of high-spending business customers have provided it stable growth in an uncertain economy, but its position as the world’s biggest cloud provider is being challenged by rival

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China drags down Apple’s profit

Inside Retail

Apple on Thursday forecast a drop in iPhone sales and targeted overall revenue $6 billion below Wall Street expectations as its China business took a hit. This overshadowed overall fiscal first-quarter sales and profit that beat analysts’ targets, powered by iPhone growth, sending Apple shares down 3 per cent in after-hours trade. The results confirmed some analysts’ concerns that the company’s signature product is losing ground in the key Asian market where consumers are buyin

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H&M CEO Steps Down After Fashion Group Rivals Take the Lead

Retail Wire

The H&M CEO role has undergone a change of leadership. The reins of the Swedish fashion giant are now handed over to Daniel Ervér, a seasoned insider, taking over from Helena Helmersson.

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Tuning in: Will AI signal the death of music, or herald a new era of creativity?

Inside Retail

Inside a recording room at Queen Mary University of London, a group of researchers fiddle with novel artificial intelligence (AI) tools to develop what they call the “new virtual worlds” of music. Andrea Martonelli and Max Graf are among more than 30 doctoral students working with Dr Mathieu Barthet, a senior lecturer in Digital Media, to explore computational creativity and generative AI.

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Dollar General Invests in AI as it Doubles Down on Fresh Food Commitment  

Retail TouchPoints

Dollar General (DG) now offers fresh produce in more than 5,000 U.S. stores, giving the company more individual points of produce distribution than any other mass retailer or grocer in the country. DG stores that carry fresh produce are stocked with the top 20 produce items typically sold in traditional grocery stores, including tomatoes, onions, apples, strawberries, potatoes, sweet potatoes, lemons, limes and salad mixes.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Adidas Plans To Sell Off Remaining Yeezy Inventory

Retail Wire

Adidas has announced that it has opted to sell all of its remaining Yeezy inventory throughout 2024.

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New social media apps solve low conversion rates on performance marketing

Inside Retail

It’s no secret performance marketing on social media platforms isn’t what it used to be but it’s where consumers reside. A new report by Euromonitor International on the top five digital consumer trends in 2024 suggests that consumers want more power in their relationships with brands and are using social media to give them a greater voice. Michelle Evans, global lead of retail and digital insights at Euromonitor International, said in a statement that “consumers are also seeking more powe

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Climate Activist Greta Thunberg on Trial in London for Blocking Oil and Gas Conference

Retail Wire

Climate activist Greta Thunberg went on trial on Feb. 1, 2024, for refusing to leave a protest that blocked an entrance to an oil and gas conference in London in the Fall of 2023.

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Kirkland’s Secures $12M Term Loan to Fund Strategic Pivot

Retail TouchPoints

Kirkland’s has received $12 million from a global asset management firm to support its strategic repositioning efforts. Gordon Brothers provides short- and long-term capital and liquidity by lending against and investing in brands, real estate, inventory, receivables, machinery, equipment and other assets, both together and individually. The firm is providing Kirkland’s with a first-in last-out delayed draw term loan to support ongoing working capital needs as it continues its business transform

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Lego’s Vision for APAC: new leadership, strategic units, and bold growth

Inside Retail

In a significant leadership transition, Lego Group recently announced the appointment of Claus Kristensen as the new Senior Vice President for the Asia Pacific (Apac) region. We sat down with Claus Kristensen to delve deeper into his vision, strategy, and goals for Lego’s future in the Asia Pacific region. “My ambition is naturally to continue the success paved by Eric Maugein (his predecessor) and further build on the phenomenal growth we have achieved together.

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Lawsuit Alleges 23andMe’s Data Breach Targeted Jewish and Chinese Users

Retail Wire

In 2023, a data breach took place between May and September at 23andMe, the DNA testing company. It was recently found that specific users of Chinese or Ashkenazi Jewish descent were seemingly targeted in the breach.

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Skechers sets sales record, surpassing US$8 billion

Inside Retail

Skechers USA has reported record sales of US$8 billion for FY23, representing a 7.5 per cent year-on-year increase. The growth was primarily driven by the 13.3 per cent increase in international sales, partially offset by a 0.8 per cent decline in domestic sales. Direct-to-consumer sales rose 24.3 per cent to $683.4 million, led by EMEA with a 49.2 per cent increase, followed by Apac (22 per cent) and America (21.5 per cent).

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A Walgreens Closing Causes Community Outcry

Retail Wire

The shuttering of a key Walgreens in Boston sparked an outcry among local residents. This Roxbury store, nestled beside a dialysis center, served as the only pharmacy in the area predominantly inhabited by racial minorities.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Parfums de Marly enters APAC for the first time and settles in Sydney home

Inside Retail

Parisian high-end Haute Parfumerie, Parfums de Marly, opened its first boutique this week in the Asia Pacific (APAC) region, within Sydney’s Strand Arcade. The high perfumery now has six global flagships with plans to open another four locations within the APAC region over the next 12 months. Following its 2020 marketing strategy rebrand, Parfums de Marly felt now was the right time to enter the Australian retail space with its French vision of excellence and luxury in opposition to standardisat

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Tesla Sued for Allegedly Mishandling Toxic Waste for Many Years in California

Retail Wire

On Tuesday, a lawsuit was filed against Tesla for allegedly mishandling toxic waste across 25 counties in California by district attorneys of all the impacted counties.

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JD.com’s discounts and Apple’s price cut Lunar New Year retail strategies

Inside Retail

As the Lunar New Year approaches, retailers around the globe are eagerly gearing up to embrace the festive spirit and capitalise on the significant market opportunities that this joyous occasion brings. One of the best examples of this came from China, as Apple reduced its retail prices on select iPhone models by almost $70. The price reduction comes as Apple faces increased challenges in the world’s largest smartphone market, with homegrown competitors like Huawei Technologies and Xiaomi gainin

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Delta Air Lines Changes: American Express Cards, SkyMiles, and More

Retail Wire

Delta Air Lines is setting a new course for its American Express card program, and it might be a bumpy ride for some cardholders.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Why cruelty-free fashion is always in style for Australian luxury label Unreal Fur

Inside Retail

Fur coats might be back in style, but cruelty-free garments are always in fashion. Australian fashion brand Unreal Fur produces premium vegan outerwear and has been a leader in the movement towards championing change for the betterment of animal welfare in the local and global fashion industry since 2011. The brand was founded by Gilat Shani with the promise of designing and producing premium vegan outerwear.

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Disney+, Hulu, and ESPN+ To Ban Password Sharing

Retail Wire

Disney is following the same path as rival Netflix by clamping down on password sharing on its streaming platform.

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American candy store: Over £55,000 of suspected illegal goods seized in Oxford Street raid

Retail Gazette

An American candy store on Oxford Street has had more than £55,000 worth of suspected illegal goods seized in a recent raid. Trading Standards officers recovered 2,200 items, including fake designer mobile phone covers, a haul of vapes with twice the legal amount of nicotine, and sweets banned in the UK in an operation on Wednesday morning. The raid comes as Westminster City council officials have stepped up the pressure on the US-themed sweet shops that have cropped up along Oxford Street, whic

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Starbucks Collaborates With Artist Damon Brown

Retail Wire

Starbucks has revealed a special collection of cups made in collaboration with artist Damon Brown.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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NRF 2024: Key Takeaways From Retail Thought Leaders

Retail Minded

Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. This is always a vibrant, engaging and important whirlwind for me… and an experience I look forward to every year. After all, as a self-described retail geek, I get giddy when it comes to exploring the latest retail technology, exploring flagship stores that keep up with collective retail trends and discovering new resources that help fuel t

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Fragile like a bomb: Why Carhartt’s new women’s line is making hard-working gear soft

Retail Dive

That word doesn’t necessarily match the workwear brand’s rugged aesthetic, but it’s part of “a more concerted effort” to give working women what they want.

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Two more Asda superstores mull strike as GMB urges owners to ‘step up to the plate’

Retail Gazette

Two more Asda superstores are undergoing a consultative ballot to gauge support for strike action following concerns of how “complaints have not been dealt with by managers” Members of the GMB at the supermarket’s Brighton Marina and Brighton Hollingbury stores have begun voting over a dossier of more than 20 issues. These include complaints such as poor contracts, a lack of hours, issues around health and safety not being dealt with in a timely manner, staff training not being

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Global Growth Stronger Than Expected in 2024

LS Retail

©iStock/Galeanu Mihai According to the International Monetary Fund (IMF), global growth is stronger than expected and will be 3.1% in 2024, the same as in 2023, as the US and emerging economies have shown resilience to previous crises, with strong consumption driving the growth. The IMF has increased its previous forecast by 0.2%, in its latest World Economic Outlook report, factoring in upgrades for China, the United States, and large developing economies.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.