Wed.Sep 11, 2024

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Are we Wasting Time Mining Data for Customer Preferences? 

Retail TouchPoints

Analyzing customer data to predict future purchases can be hard. And it doesn’t help that most companies focus far too often on preference data to anticipate what customers will want next. Companies used to struggle to find the tools and techniques to engage customers and create personalized buying moments, but today most retailers can deploy technologies that track purchases, understand patterns and learn customer preferences.

Planning 270
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Dolce & Gabbana opens first exclusive David Jones counter in Sydney

Inside Retail

Dolce & Gabanna will open its first beauty counter in David Jones at the Elizabeth Street flagship in Sydney next month. The counter opening builds on the fashion retailer’s expansion of offerings, with the launching of Dolce & Gabanna Beauty and Dolce & Gabanna Casa homewares. “Since David Jones opened its doors in 1838, it has been our mission to sell the best and most exclusive goods,” said Scott Fyfe, David Jones CEO. “We are fortunate to have been trusted

Fashion 273
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Unlocking the Value of Fit Tech: Personalization and Recommendations

Retail TouchPoints

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as the main reason why. As a result, brands and retailers of all sizes are implementing new tools, both in stores and online, to not only reduce returns but also to help customers find their ideal apparel and footwear sizes faster and easier. Fortune Business Insights found that fit technology (also known as virtual fitting room or virtual try-on tech) is exhibiting a compound annual growth rate of 20.3% and is

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Beyond launches global licensing program to expand reach

Inside Retail

Beyond, parent of Bed Bath & Beyond , Overstock and Zulily, has launched a licensing program aimed at expanding its reach to customers around the world. The program, starting with the Bed Bath & Beyond brand, includes product licensing agreements with other retailers – such as mass market, off-price, and online marketplaces – and licensing agreements for stores in Mexico.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Target Goes to the Dogs (and Cats) for ‘Cuddle Collab’ Product Launch

Retail TouchPoints

Target will launch an exclusive collection for pets and pet lovers, The Cuddle Collab , with more than 180 pieces inspired by six social media “fur-fluencers.” The items, starting at $3 , will be available beginning Sept. 21 online and in most Target stores, while supplies last. The collection will include cozy sweatshirts, hats and charms, including a custom charm bar that lets customers create a matching necklace and collar for them and their pet.

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Huawei’s groundbreaking tri-foldable phone scorned for $4200 price tag

Inside Retail

Huawei’s new tri-foldable smartphone has ignited nationalistic pride in China with social media abuzz with what supporters see as its ability to out-innovate Apple despite US sanctions – even if many are balking at the phone’s $4200 price tag. The Chinese technology giant unveiled its Mate XT, the industry’s first tri-foldable phone, on Tuesday just hours after Apple introduced its artificial intelligence-enhanced iPhone 16 lineup.

Planning 241

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Ally Reports Unexpected Surge in the Number of Loan Delinquencies

Retail Wire

In the previous two months, Ally Financial was hit with higher-than-expected loan delinquency rates and charge-offs.

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Old Navy Heads Back to the ’90s for 30th Anniversary Celebration

Retail TouchPoints

In celebration of Old Navy ’s 30th anniversary, the fashion brand is leaning into ‘90s nostalgia with a limited-edition collection based on retro designs, a ’90s-inspired marketing campaign and a throwback party in NYC hosted by Chief Creative Director Zac Posen. Pieces from the Old Navy ’94 Reissue collection. (Image courtesy Gap Inc.) “To mark our 30th year, we’re celebrating our heritage while creating new history and reasserting our place in culture,” said Haio Barbei

Fashion 261
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McDonald’s Teams Up With ‘Genshin Impact’ for App-Exclusive Promotion

Retail Wire

The collaboration pairs the legendary fast-food company with the wildly popular game.

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Bed Bath & Beyond Brand Headed to Other Retailers and New Markets

Retail TouchPoints

Beyond, Inc. — owner of Bed Bath & Beyond , Overstock and Zulily — is launching a global licensing program to bring its brands to other retailers and new markets, beginning with the Bed Bath & Beyond brand. The program will include both product and store licensing agreements. Bed Bath & Beyond-branded textile goods will be developed and sold at mass market and off-price retailers, as well as online marketplaces, across the brand’s four pillar categories: bedroom, bathroom, kitchen an

Marketing 147
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Live Shopping Comes to the MTV VMAs

Retail Wire

The entire VMA broadcast will be shoppable from the red carpet to the stage.

Shopping 287
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Three critical elements of high-performance teams

Inside Retail

Broken down to its simplest form, an organisation is a group of people making decisions in pursuit of a purpose. People make the decisions to hire or fire, invest or divest or insource or outsource. Individuals within teams make decisions; however, forming a collective mind and following the old adage ‘Two heads are smarter than one’ is the starting point of building high performance.

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BMW Recalls 1.5M Cars Over Braking System and Reduces 2024 Outlook

Retail Wire

BMW has been put in a tough spot due to a dire development affecting over a million of its cars.

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Chanel names Simona Cattaneo president of fragrance and beauty division

Inside Retail

Luxury giant Chanel has appointed Simona Cattaneo as the new president of its fragrance and beauty division. She will start in January. Cattaneo will join the house next month and will be on board with current president Anne Kirby, who is set to retire from the position by the end of this year. The company described Cattaneo as a seasoned beauty executive, having worked at Tod’s Group as GM since 2021 and an executive at Coty from 2016, first as its chief marketing officer, before soon after bec

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Campbell Soup Shakes Up Tradition With Proposed Name Change

Retail Wire

After 155 years, Campbell wants a name that better reflects the overall company.

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John Lewis Partnership cuts losses and eyes ‘significantly higher’ full-year profit

Retail Gazette

John Lewis Partnership reported a stronger set of half-year results and said it was on track to deliver “significantly higher” full-year profit as its turnaround plan bears fruit. Pre-tax loss was cut from £59m to £30m, and removing exceptionals, losses were slashed from £57m to £5m. The retail giant , which also owns Waitrose, saw sales top £5.9bn for the 26 weeks ending on 27 July, up 2% year on year.

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Keurig Fined by SEC Over Saying Its Pods Are Recyclable

Retail Wire

The beverage company made misleading statements and was fined by the SEC.

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Branch Properties to Develop 57,851-Square-Foot Publix-Anchored Shopping Center Near Savannah, Georgia

Shopping Center

Hinesville, Ga. — Branch Properties has acquired 9.7 acres of land for Flemington Village, a 57,851-square-foot shopping center to be developed in Hinesville, approximately 40 miles southwest of Savannah. A 46,791-square-foot… The post Branch Properties to Develop 57,851-Square-Foot Publix-Anchored Shopping Center Near Savannah, Georgia appeared first on Shopping Center Business.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Wendy’s Announces Fall Deals, Including ‘Frosty the 13th’

Retail Wire

Wendy's has released its September deals.

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Why machine learning is key to retail media growth

Retail Customer Experience

To fully unlock the value of retail media, the industry must take a page from leaders like Amazon and Walmart, who are largely on-site ads businesses.

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Stock Slumps After GameStop Reports Financial Results for Q2 2024

Retail Wire

Yesterday, GameStop Corp. announced its financial results for the second quarter ending Aug. 3, 2024.

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Poag Purchases 400,000-Square-Foot Macy’s Department Store at Oak Court Mall in Memphis

Shopping Center

Memphis, Tenn. — Poag Development Group has purchased a 400,000-square-foot store situated within Oak Court Mall, an enclosed regional mall in Memphis originally opened in 1988. Macy’s occupies the space and… The post Poag Purchases 400,000-Square-Foot Macy’s Department Store at Oak Court Mall in Memphis appeared first on Shopping Center Business.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Delta Air Lines Faces Federal Probe After Ground Incident at Atlanta Airport

Retail Wire

Two Delta planes collided on the runway.

ATS 162
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Red Engine to open its 14th UK Flight Club in Oxford in November

A1 Retail

Red Engine, the hospitality group behind Flight Club and Electric Shuffle has announced the opening date for its next venue. Flight Club – the lively fairground-inspired bar and Social Darts experience is opening the doors to its Oxford venue on 22nd November, just in time for the festive season. Promising to bring a one-of-a-kind social experience to Oxford, Flight Club is built around bringing groups of friends together for an unforgettable time.

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Chipotle Brings Back a Fan-Favorite Menu Item for a Limited Time. Here’s How To Get It

Retail Wire

Chipotle is bringing back its famous smoked brisket.

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Unlock Smarter Pricing with Wiser’s Price Optimization Tool: A Must-Watch Guide

Wiser

For the retailers we work with, getting pricing right is essential for maintaining competitiveness, maximizing profits, and aligning with market demand. That’s why we offer our customers a comprehensive toolkit to fine-tune their pricing strategies. Whether you’re looking to streamline your pricing processes or curious about how Wiser can enhance the way you make pricing decisions, this video will take you through six expert tips to get the most out of our Price Optimization soluti

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Apromore’s New Integration With Salesforce Flow: Accelerate Process Automation

Mulesoft

As organizations increasingly turn to automation to drive efficiency and enhance customer experience, the need for seamless integration between process mining and automation platforms has never been greater. We are excited to introduce the integration between Apromore, our process mining partner, and Salesforce Flow. This integration is designed to transform how you design, test, and […] The post Apromore’s New Integration With Salesforce Flow: Accelerate Process Automation first appeared

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GameStop eyes more store closures as sales fall 31%

Retail Dive

A store optimization review is underway as the video game retailer continues to face significant obstacles.

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Connect in Cancùn with Learning & Certifications

Cisco Retail

Experience the learning, inspiration, and fun with Learning & Certifications at Cisco Connect LatAm in Cancùn, Mexico, September 10-12, 2024.

ATS 98
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NN.07 opens first UK store as two more brands commit to Covent Garden’s Seven Dials

A1 Retail

Shaftesbury Capital has announced that NN.07, the sustainable menswear brand, has opened its debut UK standalone store in Covent Garden. NN.07 is set to be joined by eco-conscious suitwear retailer, Batch London, and travel-inspired apparel brand, Gandy’s International. The commitment of the trio of independent British retailers highlights the destination’s enduring appeal as a hub for both UK-founded and international brands.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.