Wiser

JANUARY 4, 2024

Companies continually grapple with the best approach to set prices that would not only cover costs but also attract and retain customers. One such approach to consider is economy pricing. Adopting certain pricing strategies could mean the difference between a thriving business and one that struggles to keep its doors open. The question that arises, however, is whether economy pricing is the right fit for every business.

Consumer 145

Consumer Marketing Management Inventory Management 145

Retail TouchPoints

JANUARY 4, 2024

Despite now being a regular occurrence around the world, for many, drone delivery still carries an aura of sci-fi mysticism. A recent study by Northwestern University found that drones and ground-based robots are particularly off-putting for consumers — even compared to other automated delivery options like self-driving cars. But that skepticism is increasingly at odds with other consumer demands, for sustainability, reductions in urban congestion, convenience and speed.

Consumer 286

Consumer Fulfillment ATS 286

Inside Retail

JANUARY 4, 2024

AI is a non-negotiable for retailers. As the driving force behind a new era of hyper-personalisation, efficiency and sustainable retail experiences, its impact on the way we shop cannot be understated. So as more and more retailers integrate the benefits of AI into their growth strategy, what will be next for this transformative technology? And how will it shape the way we shop?

Consumer 266

Consumer Customer Experience Department Stores Shopping 266

Retail TouchPoints

JANUARY 4, 2024

CVS Pharmacy has evolved its loyalty program into two simplified membership tiers : the free loyalty tier will remain branded as ExtraCare, while the paid membership — previously called CarePass — has been rebranded as ExtraCare Plus. Launched nationwide in 2019 , the newly renamed ExtraCare Plus program currently has more than 6.5 million members, on top of the more than 74 million members of the basic ExtraCare program.

Shipping 275

Shipping Management ATS 275

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Customer Experience

Retail Wire

JANUARY 4, 2024

Apple is settling a lawsuit that accused the tech giant of allowing fraudsters to exploit its iTunes gift cards and pocket a portion of the stolen funds.

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264

Retail TouchPoints

JANUARY 4, 2024

Online holiday sales increased 4.9% YoY, reaching $222.1 billion for the period from Nov. 1 to Dec. 31, 2023, according to Adobe Analytics. November’s sales total of $123.5 billion topped December’s $98.6 billion , fueled by strong Cyber Week sales of $38 billion. Consumers responded to steep discounts in key ecommerce categories, including electronics, where discounts peaked at 31% off listed prices (versus 25% in 2022); toys ( 28% versus 34% last year); and apparel ( 24% versus 19% ).

Payment Services 264

Payment Services Apparel Consumer Shopping 264

Inside Retail

JANUARY 4, 2024

This year the Australian government is introducing a series of measures to restrict the availability of vapes, starting today. The new reforms address loopholes in the current laws that allow easy access to highly addictive, flavoured, cheap, and harmful vaping products that are marketed to kids. Vaping products will still be available through a prescription for anyone using them to quit smoking.

Advertising 246

Advertising Management Consumer Marketing 246

Retail Wire

JANUARY 4, 2024

In a significant shift in strategy, Xerox, a global powerhouse in digital printing and document management, announced that it will reduce its workforce by 15%.

Management 255

Management 255

Inside Retail

JANUARY 4, 2024

Nikita Charuza is a fashion and beauty editor turned entrepreneur who recently launched a beauty brand inspired by Ayurveda, a traditional Hindu system of medicine. Here, she shares how her cultural background and insider knowledge of the beauty industry helped her build the brand from an idea to an industry-disrupting reality and her upcoming goals for the year ahead.

Beauty and Health 242

Beauty and Health Fashion ATS 242

Retail Wire

JANUARY 4, 2024

Restaurant chain TGI Fridays has abruptly closed 36 restaurants as part of the brand's ongoing growth strategy.

251

251

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

JANUARY 4, 2024

Starbucks will now fill customers’ own clean cups with their favorite drink, whether they’re ordering in-store, via mobile or at a drive-thru. The retailer has been testing the reusable model in multiple markets since 2021 and expanded the program to stores in 12 Northern California locations in August 2023 , and it’s now available nationwide and in Canada.

Location 164

Location Returns Planning Management 164

Inside Retail

JANUARY 4, 2024

Brazilian-founded Acai brand Oakberry is planning to expand its store network across many markets, including Australia, after raising $100 million (US$67 million) in Series C funding. The round was raised through funds managed by the Brazilian investment bank BTG Pactual – the largest investment bank in Latin America. The company said the funding will help accelerate its global expansion strategy, targeting more than $300 million in revenue and nearly 1000 stores worldwide by the end of this yea

Planning 162

Planning Marketing Management 162

Retail Wire

JANUARY 4, 2024

One of the world's leading supermarket chains, Carrefour, is taking a firm stand against the rising costs of living and rampant inflation. In a bold move, the French retailer has decided to cease selling PepsiCo products, namely Pepsi and 7UP.

Supermarket 147

Supermarket 147

Retail TouchPoints

JANUARY 4, 2024

In recent years, alcohol ecommerce surged throughout the U.S. as 27 states made legislative reforms to permanently allow or substantially extend some type of alcohol delivery during the COVID-19 pandemic. Between 2023 and 2027, ecommerce alcohol sales revenue in the U.S. is forecast to continuously increase by nearly 21%, with 2027 total revenue expected to reach $20.48 billion.

Marketing 147

Marketing Management Customer Experience ATS 147

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

JANUARY 4, 2024

Are you a Verizon Wireless customer? If so, you might have noticed an email about a proposed class action settlement.

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147

Inside Retail

JANUARY 4, 2024

Cindi Shaw founded To Get based on her belief that we should all be buying local to support our communities – and knowing that many shoppers want to support and purchase artisan food from purveyors in their areas. “With the support of UNSW Founders’ New Wave program, I was able to start testing the concept for To Get in 2021, in Sydney’s Eastern Suburbs,” Shaw explains.

Shopping 130

Shopping Grocer Accounting Marketing 130

Retail Wire

JANUARY 4, 2024

Intel announced that it is setting up a new independent company focused on its generative AI efforts called Articul8 with backing from DigitalBridge Group.

147

147

Retail Dive

JANUARY 4, 2024

In a deal with a group of investors, the balloon manufacturer will operate as an independent company and continue supplying Party City.

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128

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Wire

JANUARY 4, 2024

T-Mobile announced that starting on Jan. 24, its Go5G Next plan is getting even more exciting with the addition of Hulu (with ads).

Planning 130

Planning 130

Retail Gazette

JANUARY 4, 2024

Footfall across the UK fell last month after December’s heavy rain pushed shoppers online, the latest data by the British Retail Consortium (BRC) and Sensormatic IQ shows. Total footfall dropped 5% in the five weeks to December 30, down from a 1.7% fall in November, dragged down by a 7.4% plummet in shopper numbers in Shopping centres. Retail parks experienced a 4.8% fall in footfall, while high street saw shopper numbers sink 4.2% over the Christmas period.

Shopping 122

Shopping 122

Retail Wire

JANUARY 4, 2024

Fratelli Beretta USA, Inc. has recalled Busseto Foods brand charcuterie boards due to possible salmonella contamination.

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130

Retail Gazette

JANUARY 4, 2024

Tesco and The Entertainer are extending their partnership to cover the entire grocer’s UK and the Republic of Ireland business from March. Tesco customers will be able to buy The Entertainer’s range of brands including Barbie, Nerf and LOL as well as their exclusive ranges Addo brand and Early Learning Centre in stores across the UK and ROI.

Grocer 119

Grocer Supermarket Promotions Marketing 119

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

JANUARY 4, 2024

Ford is recalling nearly 113,000 of its highly sought-after F-150 pickup trucks (in particular those from 2021 to 2023) due to concerns about a rear axle hub bolt that may cause the vehicle to break down and lead to an accident.

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130

Retail Dive

JANUARY 4, 2024

A co-branded content hub will reinforce the embattled fitness marketer’s recently introduced brand positioning around accessibility.

Marketing 119

Marketing 119

Dezeen

JANUARY 4, 2024

Local architecture studio Moroni Ciovini and designer Ana Montero have preserved the exposed layers of concrete wall for this bookstore and café in Buenos Aires. At just 247 square feet (23 square metres), Medio Pan cafe is just large enough to fit seating, a bar and bookshelves, which are located at the back and front of the store. Local studio Moroni++Ciovini and designer Ana Montero have completed a café and bookstore in Buenos Aires For the shop's interior, Moroni Ciovini (M++C) and Montero

Shopping 117

Shopping Location ATS 117

Retail Gazette

JANUARY 4, 2024

Sainsbury’s is increasing colleague pay by 9.1% to £12 per hour and £13.15 in London following a £200m investment. The change will roll out in March, with 120,000 hourly paid colleagues benefiting from what the grocer claims is its single biggest ever investment into employee pay. The £200m brings Sainsbury’s total investment to over £500m across the last three years, with pay having increased by 50% since 2018 and by 9% in the past year in line with the Real Living Wage.

Supermarket 116

Supermarket Grocer ATS 116

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Dive

JANUARY 4, 2024

Traffic and sales at the company’s U.K. Boots locations benefit from strength in beauty, while in the U.S. it’s more focused on healthcare services.

Location 114

Location ATS 114

Retail Gazette

JANUARY 4, 2024

An impending strike at Asda’s Gosport superstore has been postponed to allow for last-ditch talks to take place. The GMB trade union said on Friday that up to 100 employees are set to walk out on 15 th January, with additional dates scheduled for 29 th January and 11 th February. It added that it is hoping the talks will address the numerous issues in store, which Asda employees said have created a “toxic atmosphere”.

Supermarket 111

Supermarket Grocer Management ATS 111

Retail Dive

JANUARY 4, 2024

The company, which is undergoing a strategic review, said it is working to boost shareholder value.

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112

Retail Gazette

JANUARY 4, 2024

Ocado has launched price cuts on more than 1,700 products under its Big Price Drop, with an average reduction of 5% across the range. The move makes it the fifth round of price cuts for the retailer since June 2023, taking the total number of products reduced to over 3,000. Products in the latest round of cuts include customer favorites such as M&S Italian Mozzarella, Nestle Shreddies and Ocado Houmous.

Supermarket 111

Supermarket 111

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