Sun.Dec 24, 2023

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Restaurants Open and Closed on Christmas Day 2023

Retail Wire

Christmas day 2023 is just around the corner and for many, that means getting together with loved ones, exchanging gifts, and indulging in festive food.

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Can retail sell hygge?

Retail Dive

The Scandinavian concept of cozy gatherings and togetherness fits in well with the holidays. Until the excessive purchasing begins.

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JD launches Christmas sale with huge discounts across Nike, adidas, and The North Face

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! JD have launched their Christmas sale and there are huge discounts to be copped across the biggest sports fashion brands including Nike, adidas, and The North Face. The King of Trainers has amazing offers across its women’s textiles and footwear ranges so you can get your post-Christmas bargain.

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Top 5 Customer Service & CX Articles for Week of December 25, 2023

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Teeing up Employee Experience to Enhance Customer Experience by Dom Nicastro (CMSWire) This intimate knowledge, combined with his experience in various operational roles within the golf industry, equipped him with a unique perspective on what it takes to elevate a golf clu

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.