Retail TouchPoints
MARCH 12, 2024
For a long time, the American public has hit the “mute” button about the dangers of too much corporate consolidation. One bit of evidence: a decades-long decline in the frequency of the word “monopoly” in published books from a peak in 1949, according to data from Google. But those attitudes appear to be changing, in some cases dramatically.
Retail Wire
MARCH 12, 2024
A software company owner, Kenn Dahl, recently experienced a significant increase in his car insurance rates. Upon investigation, he discovered that his driving data was being shared with insurers without his explicit consent.
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Retail TouchPoints
MARCH 12, 2024
Shop Premium Outlets (SPO) — the online marketplace from mall operator Simon Property Group and Rue Gilt Groupe — has launched a retail media network powered by Mirakl Ads, a new retail media offering from marketplace solution Mirakl (on which SPO is built). SPO features on-sale and outlet merchandise from more than 300 curated sellers and brands, including Adidas , Coach Outlet , Hugo Boss and Mulberry.
Inside Retail
MARCH 12, 2024
The owner of an online alcohol seller that attracted more than 130 customer complaints during December 2023 and January 2024 says the decision to stop operating the business was made before state regulators approached the business. Sydney-based Liquorkart Australia was established in 2020 and described itself on social media as “one of Australia’s leading online alcohol marketplaces and one of the fastest-growing start-ups”, with more than 6000 products on offer for delivery across most Australi
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
MARCH 12, 2024
Walgreens will integrate jewelry, hair accessories, cosmetics and seasonal pieces from Claire’s into the assortment of more than 4,400 stores by the end of this month. Each participating location will have dedicated displays merchandised by Claire’s in their seasonal sections. “As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement.
Inside Retail
MARCH 12, 2024
Zara is set to open its first Australian store to feature the fashion brand’s latest global Couture/Atelier design concept. The Spanish fast-fashion label will renovate its Burnside Village store in June with a reopening in the new guise scheduled for October. It will be one of the first examples of the new format in the Southern Hemisphere. Zara says the improvements will provide customers with modernised facilities, an upgraded shopping experience, and access to an increased selection of
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 12, 2024
The circular economy is a term that is appearing more and more in the media and you may have been wondering what it’s all about. The circular economy is a model where the total life cycle of a product is considered, including all parts of the product and its production. This can include sharing, renting, repairing, reusing, rebuilding and recycling components or materials as much as possible to extend the life of a product or its base materials.
Retail Wire
MARCH 12, 2024
Little Caesars is shaking up the handheld snack game with the debut of Crazy Puffs. These bite-sized pockets pack all the deliciousness of a classic pizza into a convenient, flaky crust, making them the ultimate grab-and-go option for any occasion.
Retail Focus
MARCH 12, 2024
Delamibrands , one of Indonesia’s leading fashion retailer groups, proudly announces the launch of its new store concept for Executive at Puri Mall Jakarta. The new store was designed to enhance customers’ needs and experiences. Executive proudly renovated and enlarged the 489m2 store to signify their commitment to transformation and innovation.
Retail Wire
MARCH 12, 2024
Bear Robotics, a startup headquartered in Redwood City, California, that is setting out to make hospitality management easier is being backed by LG Electronics for $60 million.
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Retail TouchPoints
MARCH 12, 2024
WHP Global is following a familiar playbook for its relaunch of Babies ‘R’ Us. After opening the brand’s first brick-and-mortar location since its 2018 bankruptcy in July 2023, the company has now announced plans to bring Babies ‘R’ Us shop-in-shops to 200 Kohl’s locations this year. After filing for bankruptcy and shuttering all its U.S. stores, Babies ‘R’ Us and its sister brand Toys ‘R’ Us passed through a number of hands before being acquired by WHP Global in March 2021.
Inside Retail
MARCH 12, 2024
Customer service died in 2020. Whether it was due to staffing shortages, supply-chain issues or perhaps, in some cases, businesses deciding to leverage the situation to lower customers’ expectations – and thereby their costs – service took a massive hit. Maybe it’s unfair to blame the pandemic, though. Some areas of service were already on a slippery slope; maybe Covid-19 simply shined a spotlight on our inconsistencies.
Retail Wire
MARCH 12, 2024
Taco Bell customers in Oakland are facing a change in their dining experience. Recent reports confirm that multiple Taco Bell restaurants in the city have closed their indoor dining areas. KRON4 reporters visited two locations, one at 3535 35th Ave. and another at 630 Hegenberger Road, and confirmed the shutdown of their dining rooms.
Inside Retail
MARCH 12, 2024
Major Australian retailers have identified suiting as a key trend for the 2024 Autumn-Winter season, and the timeless staple has inspired a new business that is all about making corporate attire chic. Furlong & Gale is a two-year-old women’s suiting brand specialising in classic corporate pieces. The business has launched at a time of growing demand for its core product.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
MARCH 12, 2024
Tyson Foods, the meat company, declared on Monday the permanent closure of its pork plant in Perry, Iowa. This decision will affect approximately 1,200 employees.
Inside Retail
MARCH 12, 2024
“You could say we’re like a florist, but you get to eat our bouquets when they arrive, so it’s a product that combines the best of gift-giving and floral giving in one delivery,” Edible Blooms co-founder and managing director, Kelly Jamieson, said. Edible Blooms was founded in South Australia in 2005. And after 18 years, it is one of the last of the original wave of Australian e-commerce businesses still standing, Jamieson said.
Retail Wire
MARCH 12, 2024
According to data from Circana, The LEGO company had a 2% growth last year, despite the toy industry seeing a drop in sales of 7% across the world.
Inside Retail
MARCH 12, 2024
Apparel brand Superdry has confirmed it is in discussions with financial services company Hilco regarding additional funding to support its turnaround efforts. The British retailer is seeking to increase its lending facilities by approximately £10 million (US$12.8 million) for the implementation of its ongoing turnaround plan and cost reduction program.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
MARCH 12, 2024
Streaming platform Roku recently disclosed a data breach affecting over 15,000 accounts amidst its 80 million active users.
Inside Retail
MARCH 12, 2024
Lego increased sales of its colourful plastic bricks last year despite a decline in China and grabbed market share in what it called the most downbeat toy market in 15 years, the Danish toymaker said on Tuesday. In a global toy market that declined 7 per cent, Lego said its consumer sales grew 4 per cent last year, driven by strong growth in the United States and Central and Eastern Europe.
Hyken
MARCH 12, 2024
Last week, I wrote an article that compared the different concert experiences I had with two rock legends, Bob Dylan and Ringo Starr. The title of the article summed up the point I was trying to make: Do You Give Your Customers an Experience – Or Just a Transaction ? How to Create an Experience Personality I want to take it a step further this week.
Inside Retail
MARCH 12, 2024
Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Square’s Square for Retail POS is designed as a smart partner to connect every tool that keeps your retail business moving, allowing you to grow at scale, incorporating payments, inventory, e-commerce and beyond.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
Retail Gazette
MARCH 12, 2024
The Oxford Street: 2030 report has shown that the famous shopping strip is the largest single component of the West End, both in terms of scale of offer and share of spend and visits – making it the single biggest contributor to the area. The report , jointly launched by The New West End Company and Colliers, brings together leading voices from across retail, placemaking and property for the first time to discuss the transformation taking place on Oxford Street.
Inside Retail
MARCH 12, 2024
The Australian Fashion Week schedule has been revealed, with around 27 l to grace the event. “The 2024 schedule features designer runway shows, curated conversations, consumer activations and special events taking place at Carriageworks in Sydney and online at AustralianFashionWeek.com, the digital destination for Australian Fashion Week,” Natalie Xenita, VP and MD of IMG Fashion Events and Properties Asia-Pacific, said.
Retail Gazette
MARCH 12, 2024
Aldi UK and Ireland boss Giles Hurley has pledged that it will never be beaten on pay by any other supermarket as the discounter bumps its hourly rates for the second time this year. The new pay increase will see the national minimum rate for store assistants and deputy store managers rise from £12 to £12.40, and from £13.55 to £13.65 for those within the M25.
Inside Retail
MARCH 12, 2024
Lush Australia’s general manager of retail, Brittany Gian outlines how the handmade cosmetics brand plans to grow this year and explains how investing in staff training and customer experience helped Lush ANZ navigate the uncertain economic climate of 2023. Inside Retail : What were the biggest highlights of 2023 for Lush ANZ? Brittany Gian: It was a huge year for Lush ANZ.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Times
MARCH 12, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop has added 36 new fragrances to its perfume price freeze promise, giving customers an even bigger choice when it comes to selecting their favourite fragrances at a lower price. The UK’s largest specialist fragrance retailer has now committed to holding the price of 173 best-selling branded fragrances on their perfume price promise list un
Hunton Andrews Kurth
MARCH 12, 2024
Earlier this year, New York Governor Kathy Hochul signed S.B. S1048A into law (which we reported about here ) requiring sellers that impose credit card surcharges to post the total price, inclusive of the surcharge, on the item. The law is aimed at preventing consumers from being misled when making a purchase using their credit card. Governor Hochul recently announced guidance to help businesses better implement the law’s requirements.
Retail Dive
MARCH 12, 2024
The struggling department store is increasingly relying on other brands, including Amazon and Sephora, to bring customers to its stores.
Retail Gazette
MARCH 12, 2024
Pet owners could be over paying for medicine or prescriptions due to failures in the veterinary sector, the Competition and Markets Authority (CMA) has warned, as it launched a formal market investigation. Among the issues, the CMA found consumers may not be given basic information like price lists and prescription costs, and are not always informed of the cost of treatment before agreeing to it.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
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