Tue.Mar 12, 2024

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FTC Chair Lina Khan on Fighting ‘Gatekeeper Markets’ that Throttle Fair Competition

Retail TouchPoints

For a long time, the American public has hit the “mute” button about the dangers of too much corporate consolidation. One bit of evidence: a decades-long decline in the frequency of the word “monopoly” in published books from a peak in 1949, according to data from Google. But those attitudes appear to be changing, in some cases dramatically.

Marketing 328
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Automakers Might Be Sharing Your Driving Data With Insurers

Retail Wire

A software company owner, Kenn Dahl, recently experienced a significant increase in his car insurance rates. Upon investigation, he discovered that his driving data was being shared with insurers without his explicit consent.

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Shop Premium Outlets Debuts Retail Media Network

Retail TouchPoints

Shop Premium Outlets (SPO) — the online marketplace from mall operator Simon Property Group and Rue Gilt Groupe — has launched a retail media network powered by Mirakl Ads, a new retail media offering from marketplace solution Mirakl (on which SPO is built). SPO features on-sale and outlet merchandise from more than 300 curated sellers and brands, including Adidas , Coach Outlet , Hugo Boss and Mulberry.

Shopping 277
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Online alcohol retailer Liquorkart stops taking orders amid probe

Inside Retail

The owner of an online alcohol seller that attracted more than 130 customer complaints during December 2023 and January 2024 says the decision to stop operating the business was made before state regulators approached the business. Sydney-based Liquorkart Australia was established in 2020 and described itself on social media as “one of Australia’s leading online alcohol marketplaces and one of the fastest-growing start-ups”, with more than 6000 products on offer for delivery across most Australi

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Walgreens to Add Claire’s Assortment in 4,400+ Stores

Retail TouchPoints

Walgreens will integrate jewelry, hair accessories, cosmetics and seasonal pieces from Claire’s into the assortment of more than 4,400 stores by the end of this month. Each participating location will have dedicated displays merchandised by Claire’s in their seasonal sections. “As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement.

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Zara to launch new store design concept in Australia, at Burnside Village

Inside Retail

Zara is set to open its first Australian store to feature the fashion brand’s latest global Couture/Atelier design concept. The Spanish fast-fashion label will renovate its Burnside Village store in June with a reopening in the new guise scheduled for October. It will be one of the first examples of the new format in the Southern Hemisphere. Zara says the improvements will provide customers with modernised facilities, an upgraded shopping experience, and access to an increased selection of

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The circular economy: what is it all about?

Inside Retail

The circular economy is a term that is appearing more and more in the media and you may have been wondering what it’s all about. The circular economy is a model where the total life cycle of a product is considered, including all parts of the product and its production. This can include sharing, renting, repairing, reusing, rebuilding and recycling components or materials as much as possible to extend the life of a product or its base materials.

Consumer 246
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Little Caesars Releases New Handheld Pizza Innovation Crazy Puffs

Retail Wire

Little Caesars is shaking up the handheld snack game with the debut of Crazy Puffs. These bite-sized pockets pack all the deliciousness of a classic pizza into a convenient, flaky crust, making them the ultimate grab-and-go option for any occasion.

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Executive Unveils New Store Concept at Puri Mall Jakarta

Retail Focus

Delamibrands , one of Indonesia’s leading fashion retailer groups, proudly announces the launch of its new store concept for Executive at Puri Mall Jakarta. The new store was designed to enhance customers’ needs and experiences. Executive proudly renovated and enlarged the 489m2 store to signify their commitment to transformation and innovation.

ATS 147
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LG Invests $60 Million in Bear Robotics Startup

Retail Wire

Bear Robotics, a startup headquartered in Redwood City, California, that is setting out to make hospitality management easier is being backed by LG Electronics for $60 million.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Kohl’s is Expecting…Babies ‘R’ Us Shop-in-Shops to Arrive at 200 Locations Later This Year

Retail TouchPoints

WHP Global is following a familiar playbook for its relaunch of Babies ‘R’ Us. After opening the brand’s first brick-and-mortar location since its 2018 bankruptcy in July 2023, the company has now announced plans to bring Babies ‘R’ Us shop-in-shops to 200 Kohl’s locations this year. After filing for bankruptcy and shuttering all its U.S. stores, Babies ‘R’ Us and its sister brand Toys ‘R’ Us passed through a number of hands before being acquired by WHP Global in March 2021.

Location 147
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Six Ways to Create Your Brand’s Experience Personality

Hyken

Last week, I wrote an article that compared the different concert experiences I had with two rock legends, Bob Dylan and Ringo Starr. The title of the article summed up the point I was trying to make: Do You Give Your Customers an Experience – Or Just a Transaction ? How to Create an Experience Personality I want to take it a step further this week.

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Customer service died during Covid, but it’s how you crush the competition

Inside Retail

Customer service died in 2020. Whether it was due to staffing shortages, supply-chain issues or perhaps, in some cases, businesses deciding to leverage the situation to lower customers’ expectations – and thereby their costs – service took a massive hit. Maybe it’s unfair to blame the pandemic, though. Some areas of service were already on a slippery slope; maybe Covid-19 simply shined a spotlight on our inconsistencies.

ATS 130
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Streaming Platform Roku Faces Data Breach

Retail Wire

Streaming platform Roku recently disclosed a data breach affecting over 15,000 accounts amidst its 80 million active users.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How Aussie start-up Furlong & Gale is tapping into the timeless style of suits

Inside Retail

Major Australian retailers have identified suiting as a key trend for the 2024 Autumn-Winter season, and the timeless staple has inspired a new business that is all about making corporate attire chic. Furlong & Gale is a two-year-old women’s suiting brand specialising in classic corporate pieces. The business has launched at a time of growing demand for its core product.

Fashion 130
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LEGO Maintains Strong Revenue in 2023 Despite Trade-Downs and China Pullback

Retail Wire

According to data from Circana, The LEGO company had a 2% growth last year, despite the toy industry seeing a drop in sales of 7% across the world.

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“The goal is to be in thousands of retailers”: Edible Blooms’ expansion strategy

Inside Retail

“You could say we’re like a florist, but you get to eat our bouquets when they arrive, so it’s a product that combines the best of gift-giving and floral giving in one delivery,” Edible Blooms co-founder and managing director, Kelly Jamieson, said. Edible Blooms was founded in South Australia in 2005. And after 18 years, it is one of the last of the original wave of Australian e-commerce businesses still standing, Jamieson said.

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United Airlines Flight Has ‘Maintenance Issue’ en Route to San Francisco

Retail Wire

The incident occurred two hours into the 13-hour flight.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Superdry in talks to secure funding for turnaround plan

Inside Retail

Apparel brand Superdry has confirmed it is in discussions with financial services company Hilco regarding additional funding to support its turnaround efforts. The British retailer is seeking to increase its lending facilities by approximately £10 million (US$12.8 million) for the implementation of its ongoing turnaround plan and cost reduction program.

Planning 130
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Chicken al Pastor Returns to Chipotle

Retail Wire

The fan-favorite item is back on the menu for a limited time.

Returns 130
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Lego outperforms downbeat toy market, Chinese decline

Inside Retail

Lego increased sales of its colourful plastic bricks last year despite a decline in China and grabbed market share in what it called the most downbeat toy market in 15 years, the Danish toymaker said on Tuesday. In a global toy market that declined 7 per cent, Lego said its consumer sales grew 4 per cent last year, driven by strong growth in the United States and Central and Eastern Europe.

Marketing 130
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Tyson Foods Shuts Down Pork Plant, Jobs Lost

Retail Wire

Tyson Foods, the meat company, declared on Monday the permanent closure of its pork plant in Perry, Iowa. This decision will affect approximately 1,200 employees.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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How Square for Retail can help run all aspects of your retail business

Inside Retail

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Square’s Square for Retail POS is designed as a smart partner to connect every tool that keeps your retail business moving, allowing you to grow at scale, incorporating payments, inventory, e-commerce and beyond.

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Oakland Taco Bell Locations Close Indoor Dining Amid Safety Concerns

Retail Wire

Taco Bell customers in Oakland are facing a change in their dining experience. Recent reports confirm that multiple Taco Bell restaurants in the city have closed their indoor dining areas. KRON4 reporters visited two locations, one at 3535 35th Ave. and another at 630 Hegenberger Road, and confirmed the shutdown of their dining rooms.

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Australian Fashion Week schedule revealed

Inside Retail

The Australian Fashion Week schedule has been revealed, with around 27 l to grace the event. “The 2024 schedule features designer runway shows, curated conversations, consumer activations and special events taking place at Carriageworks in Sydney and online at AustralianFashionWeek.com, the digital destination for Australian Fashion Week,” Natalie Xenita, VP and MD of IMG Fashion Events and Properties Asia-Pacific, said.

Fashion 130
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Kohl’s brings in Babies R Us after rough holiday quarter

Retail Dive

The struggling department store is increasingly relying on other brands, including Amazon and Sephora, to bring customers to its stores.

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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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New stores and partnerships: How Lush aims to grow in 2024

Inside Retail

Lush Australia’s general manager of retail, Brittany Gian outlines how the handmade cosmetics brand plans to grow this year and explains how investing in staff training and customer experience helped Lush ANZ navigate the uncertain economic climate of 2023. Inside Retail : What were the biggest highlights of 2023 for Lush ANZ? Brittany Gian: It was a huge year for Lush ANZ.

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Nordstrom opens luxury pop-up at NYC flagship

Retail Dive

The retailer’s partnership with Bode is the first of a series of limited-time events and brand takeovers at the New York store.

ATS 119
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Oxford Street is the single biggest contributor to the West End, new report shows

Retail Gazette

The Oxford Street: 2030 report has shown that the famous shopping strip is the largest single component of the West End, both in terms of scale of offer and share of spend and visits – making it the single biggest contributor to the area. The report , jointly launched by The New West End Company and Colliers, brings together leading voices from across retail, placemaking and property for the first time to discuss the transformation taking place on Oxford Street.

Shopping 118
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The Perfume Shop launches largest price freeze on 173 best selling fragrances until 2025

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop has added 36 new fragrances to its perfume price freeze promise, giving customers an even bigger choice when it comes to selecting their favourite fragrances at a lower price. The UK’s largest specialist fragrance retailer has now committed to holding the price of 173 best-selling branded fragrances on their perfume price promise list un

Shopping 111
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s