Retail Wire
DECEMBER 1, 2024
In-N-Out Burger has a devoted legion of die-hard fans, and now, these fans can get a new limited-edition T-shirt to show their support for Animal Fries and Double Doubles.
Inside Retail
DECEMBER 1, 2024
Metcash’s earnings slightly declined despite revenue increasing in the fiscal first half. The company’s revenue grew 6.3 per cent to $9.6 billion for the six months ended October 31, reflecting growth in food, liquor, and hardware segments bolstered by acquisitions. Underlying earnings before interest and taxes slid 0.2 per cent to $246.1 million while underlying profit after tax fell 5.5 per cent to $134.6 million due to lower earnings in hardware and liquor.
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Retail Gazette
DECEMBER 1, 2024
Temu is tapping UK-based suppliers to sell its products on the shopping app as it ramps up pressure on high street competitors. Under the ecommerce giant’s “local” initiative, customers can now buy items from UK-based sellers that will arrive in as little as one day, The Times reported. The “local” products are mostly bulky goods, such as furniture, tents, winter coats and kitchen appliances that would be uneconomical to ship from China.
Inside Retail
DECEMBER 1, 2024
After filing more than 2200 individual disputes with the Fair Work Commission to dispute Woolworths’ new productivity framework, 1500 warehouse workers have been on strike since November 21. The United Workers Union is asking for a pay rise and the abolishment of the productivity framework that mandates disciplinary action if warehouse workers fail to achieve a 100 per cent score for every task they complete.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Gazette
DECEMBER 1, 2024
Morrisons is offering five More Card points on every single product it sells from today in store, online and on Amazon as part of its loyalty scheme revamp. The supermarket will also continue to offer More points on selected items, including up to 50 points when they buy any of the grocer’s The Best line throughout December. Consumers previously were only able to collect More points on selected products and could redeem £5 off vouchers when they reached 5000 points.
Inside Retail
DECEMBER 1, 2024
Retail sales improved in October, with cosmetics, sports and recreational goods leading the increase, Australian Bureau of Statistics (ABS) data showed. Retail sales during the month climbed 3.4 per cent year on year to $36.7 billion, with other retailing – which includes cosmetics, sports and recreational goods – soaring 8.4 per cent to $5.85 billion.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
DECEMBER 1, 2024
Activewear brand LSKD has opened its first New Zealand store – in Takapuna, on Auckland’s North Shore. The store opening attracted 705 customers, marking the brand’s biggest store launch and sales day. “We know there’s demand here, and opening a physical store gives people a chance to touch, feel, and try on the apparel, something online can’t fully replicate,” said Jason Daniel, LSKD CEO and founder. “Retail is rebounding in New Zealand, and we’re
Retail Gazette
DECEMBER 1, 2024
Former Harrods director Jon Brilliant has claimed he was handed envelopes of cash by its previous owner Mohamed Al Fayed in an attempt to control him. Brilliant, who worked in Al Fayed’s private office for 18 months, told the BBC that the former owner would sack those he could not control. He said he was one of those that Al Fayed had targeted and was handed as much as £39,000 in cash over the course of his employment to try to comprise him.
Inside Retail
DECEMBER 1, 2024
Adore Beauty CEO Sacha Laing has revealed the company’s first bricks-and-mortar stores will open just after Christmas and will represent “the absolute best of the best”. Speaking to Inside Retail moments after the publicly listed online beauty retailer’s AGM last week, Laing said, “Adore Beauty is primed and ready to go into bricks-and-mortar retail.
Retail Gazette
DECEMBER 1, 2024
Topps Tiles’ major shareholder has called for the board to overhaul its senior management and strategy after what it termed a series of “costly blunders”. MS Galleon wrote to the tile specialist’s chair Paul Forman last week claiming “complete failure” among management to adapt to the changing retail landscape, The Times reported. The shareholder, which holds a 29.9% stake, slammed Topps’ acquisition of CTD Tiles as “unequivocally irrational” and “highly detrimental” to the interests of the comp
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Inside Retail
DECEMBER 1, 2024
Miniso’s net profit grew amid a higher store count in the third quarter ended September 30. The company’s third-quarter net profit rose 4.9 per cent to US$92.4 million while revenue soared 19.3 per cent to $644.5 million. In the first nine months, net profit jumped 11.6 per cent to $260.2 million while revenue surged 22.8 per cent to $1.75 billion. “As of September 30, 2024, the group’s total number of stores reached 7420 with a net increase of 859 stores in the first nin
Hyken
DECEMBER 1, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Top 30+ Customer Experience Statistics to Know in 2025 by Viraj Mahajan (Notta) If you were to list a business’s most crucial operations in 2024, customer service would probably be among the most important ones.
Inside Retail
DECEMBER 1, 2024
Finnish multinational sporting equipment company Amer Sports beat analysts’ estimates, reporting a 17 per cent increase in sales to US$1.35 billion during the third quarter. Greater China, Amer Sports’ second-biggest market, saw sales jump 56 per cent during the period. While major global retailers have encountered significant setbacks in penetrating the Chinese market, niche sportswear brands have demonstrated a markedly different pattern.
Retail Adventures
DECEMBER 1, 2024
It’s December, so we know that you have already made a list and checked it twice, but here’s a refresher, just in case… EVENTS ARE ESSENTIAL Customers need a reason to visit your store so plan on having at least one major and two minor in-store events in December. And push gift cards! If Rich gives Georganne a gift from your store she may like it, but it probably won’t bring her in to shop.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Inside Retail
DECEMBER 1, 2024
Tommy Gun’s Original Barbershop, which arrived in Australia in 2015, has now hit the 100 location milestone. Brisbane was the first international site for the barbershop brand; there are no 13 outlets across Australia. The brand has also expanded to New Zealand. The 15-year-old Canadian-born business is now focused on expanding across the US, with plans to double in size in the next five years.
Cross Cap
DECEMBER 1, 2024
So, how is the busy retail marketer going to manage customer messaging in a world where coordination of message among multiple channels is the key to success. Well, first of all there must be an interactive marketing calendar template where each internal marketing team and agency partner can actively participate in building that message.
Rangeme
DECEMBER 1, 2024
Six exciting new suppliers hit Co-op shelves this past November month following the UK convenience retailer’s search for a fresh wave of values-led, quality and innovative food and drink businesses to participate in its mentoring and support scheme, the Apiary. The producers, which submitted their products via RangeMe, now have their brands stocked in more than 100 Co-op food stores as they become the third wave of suppliers to benefit through Co-op’s Incubator program.
Retail Times
DECEMBER 1, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Mimosa Rwm, the award-winning Welsh rum brand co-founded by rugby legend Alun Wyn Jones, is delighted to unveil its festive Christmas advert, starring opera singer and recent Strictly Come Dancing star, Wynne Evans.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Cross Cap
DECEMBER 1, 2024
What is Omni-channel marketing?
Retail Times
DECEMBER 1, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Perfume retailer The Perfume Shop is celebrating a decade in partnership with the UK’s leading dementia research charity, raising over £1.6 million. The celebration was marked at The Perfume Shop’s annual conference in Cardiff in October.
Inside Retail
DECEMBER 1, 2024
Last week, Walmart made waves as the US-based global big-box chain announced that it would be rolling back several diversity, equity and inclusion (DEI) programs. The company confirmed that it will not renew its five-year commitment to create a racial equity center, ended its supplier diversity goals and has concluded its participation in the Human Rights Campaign’s Corporate Equality Index.
Retail Times
DECEMBER 1, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following the news of Homebase entering into administration, Magnet Kitchens – part of the Nobia group – has reached out to offer its support to those whose jobs are currently at risk. Having launched its store manager recruitment campaign this month to find the next generation of store managers, the kitchen specialist is inviting employees [
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Retail Times
DECEMBER 1, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ty Nant a symbol of Welsh luxury and premium hydration, has continued its meteoric rise in the global beverage market with the strategic acquisition of Fonthill Water and Decantae Mineral Water from the U.S.
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