Retail TouchPoints

JANUARY 1, 2024

With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the effects of organized and ad-hoc theft. As a result, they’re ramping up their use of physical and visual deterrents — often in the form of locked cases — in the hopes that hardening targets will remedy the issue. It’s a natural response, and it’s guided by sound logic.

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Retail Wire

JANUARY 1, 2024

LG has invented a compact, mobile, two-legged robot that it will be bringing to the market in 2024.

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Retail Gazette

JANUARY 1, 2024

Aldi UK and Ireland boss Giles Hurley has pledged to cut prices even further in the new year after the German discounter reported its best-ever Christmas. Sales for the supermarke t topped £1.5bn for the first time in the four weeks to December 24. This is an 8% rise on last year’s figures. It reported that Friday 22 nd December was its busiest trading day, with over 2.5m customers flocking to its stores.

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Retail Wire

JANUARY 1, 2024

China's manufacturing scene experienced a significant pullback in December, marking its third consecutive month of contraction and underscoring the persisting lethargy in the world's second-biggest economy.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

LS Retail

JANUARY 1, 2024

©iStock/inkoly

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Retail Wire

JANUARY 1, 2024

As the holiday frenzy subsides and we welcome a new year, there are plenty of reasons to look forward to shopping for groceries in January with Aldi.

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Shopping 130

Retail Wire

JANUARY 1, 2024

In a landmark development, South Korea's exports to the United States have overtaken its shipments to China for the first time in two decades, in December 2021. The shift in trading dynamics is indicative of the changing global equations amid increasing concerns over economic security and tech supply chain reliability.

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Hyken

JANUARY 1, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 13 Tips For Responding To Negative Feedback On Social Media by Forbes Communications Council (Forbes) No matter what type of business you run or how well you run it, it seems no business is safe from negative comments on social media.

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Retail Wire

JANUARY 1, 2024

As the holiday frenzy subsides and we welcome a new year, there are plenty of reasons to look forward to shopping for groceries in January with Aldi.

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Shopping 130

Retail Gazette

JANUARY 1, 2024

Tesco is swapping plastic for recyclable paper in its own-brand pocket tissue packs, a move that is set to save over 55 million pieces of soft plastic packaging. It is the first of the UK’s supermarkets to make the change to its own-brand pocket tissues, a move that will save almost 35 tonnes of new soft plastic being created each year. Both the individual tissue packs and the wrap around Tesco multipacks of the tissues started moving into FSC-certified, paper packs from mid-December 2023.

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Wire

JANUARY 1, 2024

As we step into the new year, changes are afoot for those traveling via the New York State Thruway. Starting from Monday, January 1, toll rates will see a 5 percent hike.

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Retail Minded

JANUARY 1, 2024

Following the pandemic, there has been a lot of talk about retail theft causing profit losses. Many retailers have closed stores across the nation due to organized retail crime and shoplifting. However, while retail theft is still a prominent issue in the U.S., recent news suggests this narrative might not be as accurate as sources originally claimed it to be.

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Retail Wire

JANUARY 1, 2024

If you're interested in cutting back on alcohol consumption in 2024, find out about the Dry January challenge.

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Retail Adventures

JANUARY 1, 2024

2024 is the Year of Thinking BIG! Welcome to 2024, a brand new year to make your store a stand out! Keep customers coming back for more with these non-stop traffic-building, profit-producing, attention-grabbing, sales-generating, competition-miffing, customer-winning strategies every retailer should embrace: Windows that Wow 1. Choose a theme for your monthly window displays.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

JANUARY 1, 2024

No one was hurt when the steam pipe released smoke into the air in Manhattan.

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Retail Eye

JANUARY 1, 2024

Welcome to the final installment of our AI in retail blog series! In this post, we'll focus on small businesses and explore cost-effective ways to integrate artificial intelligence (AI) into brick-and-mortar stores.

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Retail Wire

JANUARY 1, 2024

In 2023, inflation came down from the sky-high rise experienced over a period of 33 months. However, it has left an impact on Americans.

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