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The prestigious Awards Ceremony dazzled industry professionals who gathered to recognise and celebrate the pinnacle of retail, leisure and hospitality design and innovation from around the world at Proud Embankment, London, on September 21st. The twenty Award categories spanned a spectrum from the sectors – from pop-up stores to bar and restaurant design, innovative store design to sustainability, omni-channel and digital experiences.
Australia has witnessed a $2.9 billion decline in online spending during the third quarter of FY23, primarily due to lower retail and e-commerce spending, according to global financial platform Airwallex. Online spending on retail and e-commerce posted the largest year-over-year decline of 8.02 per cent, followed by insurance and self-managed investments at 7.9 per cent.
Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. The 1.38 million-square-foot venue will feature more than 1,000 high-end brands, including iconic maisons from DFS Group’s majority owner LVMH Group , with immersive concepts across categories including fashion, beauty, fragrances, jewelry, wines and spirits, fine dining, food and beverages.
You’re either a Coles customer or a Woolies one. With the big two dominating the retail landscape with 65 per cent of the retail market, most consumers have limited choice when it comes to buying groceries. As consumers are feeling price-stressed and inflation hits our pockets, there are increasing questions as to whether they really have our best interests at heart.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Adobe expects U.S. online holiday sales to hit $221.8 billion this holiday shopping season (defined as Nov. 1 to Dec. 31), representing 4.8% growth year-over-year. Strong consumer spending continues to be driven by net-new demand and not just higher prices, according to the research firm, with Adobe’s Digital Price Index showing that online prices have fallen consecutively for 12 months and were down 3.2% YoY in August 2023.
Discount retail store TK Maxx has opened a store at Ocean Keys Shopping Centre in Clarkson, marking its entry into the WA market. This is TK Maxx’s 78th store in Australia since it started its operations in the country in 2017. TK Maxx is a subsidiary of US-headquartered apparel and home fashion discount retailer TJX Companies. The new store features apparel items for men, women, and children, cosmetics, toys, and homewares. “After months of anticipation, we are excited to finally we
Lamps Plus has named Jason Goldberger as its new CEO, effective immediately. Previous CEO and Co-founder Dennis Swanson will remain on the retailer’s board as an advisor. Goldberger is joining Lamps Plus just 14 months after Nexus Capital Management announced its investment in the retailer. Jason Goldberger Goldberger brings 30 years of retail and digital experience to the post, most recently as CEO of Dollar Shave Club.
Lamps Plus has named Jason Goldberger as its new CEO, effective immediately. Previous CEO and Co-founder Dennis Swanson will remain on the retailer’s board as an advisor. Goldberger is joining Lamps Plus just 14 months after Nexus Capital Management announced its investment in the retailer. Jason Goldberger Goldberger brings 30 years of retail and digital experience to the post, most recently as CEO of Dollar Shave Club.
Pandora has announced its growth strategy for the coming years, aiming to build the position as a full jewellery brand across accessible price points. To achieve this target, the Copenhagen-based company will increase investments in brand desirability and the store network with a refreshed marketing strategy and elevated in-store experience. Pandora will also focus on accelerating revenue growth with its Phoenix strategy – launched in 2021 – and boosting investments in the brand, sto
Twenty years ago, retailers aiming to launch new store brands to fend off the negative associations created by the “generics era” would say to their design agencies, “Get this as close to the national brand target as you possibly can.” Call it the copycat phase of private label development. Mimicking Green Giant or Coca-Cola was a big improvement over what had come before — a plain white can with nothing but “green beans” or “soda” on the label.
As Marilyn Monroe famously sings in the classic film, Gentlemen Prefer Blondes , “Diamonds are a girl’s best friend.” But she doesn’t clarify whether she’s alluding to mined gemstones or those engineered in a lab. In the past few years, the lab-grown diamond market has grown exponentially. Valued at US$22.31 billion in 2021, according to global research and consulting firm Allied Market Research, it is expected to reach US$55.6 billion by 2031 at a compound annual growth rate of 9.8 per cent.
Responding to consumer concerns about the impact of inflation on their holiday budgets, Target is offering thousands of toys and games priced under $25 , with some items as low as $7.99. Additionally, the retailer has created a shoppable virtual experience on its website that will allow consumers to explore its list of Bullseye’s Top Toys along with popular brands like Barbie and Play-Doh.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Popeyes has surged ahead of KFC to claim the second spot in the U.S. chicken chain rankings, a decade after Chick-fil-A first overtook KFC for the top position. Chick-fil-A’s market share expanded from 38.3% to 45.5% in the past year, solidifying its dominance in the sector.
Dobbies, the UK garden centre retailer has today (Thursday 5 October) officially opened its largest ever store at The Junction Retail and Leisure Park. Interior and exterior architectural photography of Dobbies Antrim The 110,000sq ft flagship store is Dobbies’ second venture in Northern Ireland and has created 120 new jobs, making it one of the largest employers within the Antrim and Newtownabbey borough.
Lifestyle brand Ugg, a division of Deckers Brands, has launched the all-gender eco-friendly collection ‘Regenerate by Ugg’ as a step toward regenerative fashion. The Southern California-based company said all pieces in the collection were crafted with materials from land cared for with regenerative traditions. The release is part of Ugg’s commitment to help restore 1 million acres of grassland into regenerative farmland by 2025.
HOKA® (a division of Deckers Brands) has launched its first ever retail location in Europe at Shaftesbury Capital’s Covent Garden, located at 2-3 James Street. The 1750 sq. ft flagship store showcases the full line of footwear, apparel, and accessories under one roof for the first time. The community-fuelled space has opened in London’s Covent Garden, home to world-class fashion, beauty, and lifestyle stores.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Clothing company Levi Strauss & Co saw higher direct-to-consumer (DTC) net revenue during the third quarter of FY23, on the back of strong performance in company-operated mainline and outlet stores and e-commerce. DTC net revenue, which comprised 40 per cent of total net revenues, increased 13 per cent year over year on a constant currency basis.
In a move that promises to redefine the online grocery shopping landscape in Singapore, Foodpanda has teamed up with DFI Retail Group to bring consumers a one-of-a-kind shopping experience that is fast, fresh, and fuss-free. Offering delivery within an hour for nearly 20,000 grocery items from retail giants Cold Storage, CS Fresh, and Giant, the partnership is expected to reach a whopping 95 per cent of Singaporeans.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
John Gualtieri has spent more than three decades working in the Australian retail industry, and has learned a lot about building strong teams and turning around a business in that time. Here, Gualtieri shares how he got into retail, what his most important career moments have been, as well as how he works in a 10km run each day. Inside Retail : Tell me about your career journey.
Science-backed wellness brand Therabody has created a visually arresting interactive window experience as part of Harrods Tech Month , to drive awareness and trial. The concept was designed, produced and installed by future retail agency Outform who Therabody briefed to bring to life the innovation that lies at the heart of its market-defining offering.
With attacks and threats on staff increasing in recent years, it’s essential to make sure employees know what to do in these situations. Here are some top tips for preparing them. Customer aggression and conflict continues to rise and be a major concern for businesses. During Covid-19, escalations of customer behaviour in some industries rose as high as 400 per cent.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
King Living’s former CEO Anna Carrabs takes up new role By Celene Ignacio Anna Carrabs, who stepped down as CEO of King Living last year, is now a co-founder of Ecovital Group, a startup that sells healthcare products and eco-friendly alternatives. Carrabs co-founded Ecovital Group with Stuart Munro, a chief investment officer at print production company Presfast. “This transition marks a pivotal moment in my career, allowing me to channel my passion for innovation and environmental impact
Location-based services technology has the potential to revolutionize the retail industry, providing retailers with a powerful tool to enhance the customer experience, optimize operations and drive business growth.
Australian consumers are continuing to tighten their budgets as the cost-of-living crisis – including high interest rates – bites into their disposable income. As a result, the Australian Retailers Association predicts that pre-Christmas spending this year will be in line with last year’s. “Last year, Christmas spending was bolstered by a record freedom spending phenomenon with delayed overseas travel, whereas this year – shoppers are expected to be much more conservative with their budgets,”
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Bookstore chain Dymocks said it has concluded the investigation of customer data breach and worked to contain and resolve the problem. Dymocks keeps a record of its customers’ information – including their name, email and/or phone number – after they sign up for its Booklover loyalty program. The company said it was aware of the breach last month and has engaged independent cyber-security advisers and forensic experts to deal with the incident.
With the cost-of-living crisis at the forefront of shoppers’ minds, it’s no surprise so shoppers have jumped ship from the traditional big four supermarkets to discounters. Aldi recently revealed its profits had tripled in the 12 months to December 2022, and that it planned to invest £1.4bn in its expansion spree across the UK over the next two years.
Lendlease has exclusively listed Sydney-based shopping centre Darling Square Retail for sale through Colliers. The shopping centre serves as home to 44 retailers across a total footprint of 9639 sqm and has a full occupancy rate across 4516 sqm of gross lettable area. Lachlan MacGillivray, MD of retail capital markets at Colliers, said the company is marketing a 100 per cent leasehold interest in Darling Square Retail, comprising the North East, South East and South West retail strata. “U
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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