Retail TouchPoints

DECEMBER 3, 2024

Real talk — we all know what the next few months look like. You’re in the middle of your Q4 plans, juggling a million platform changes, watching your CPMs climb and trying to figure out how to make this holiday season different from last year’s chaos. Trust me, I’ve been there, living that same spreadsheet life, wondering if throwing more budget at broader audiences is really the answer.

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Marketing Comparison Shopping Consumer Shopping 233

Retail Focus

DECEMBER 3, 2024

It’s official – long gone are the days of the standalone Black Friday and Cyber Monday discounts. Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

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Consumer Retailing Pricing Returns Promotions 261

Inside Retail

DECEMBER 3, 2024

Dean Salakas is selling The Party People to Sydney Party Decorations, the same entity that bought The Party People’s Mega Party Warehouse store in Campbelltown earlier this year, for an undisclosed price. As part of the agreement, Salakas will step down from The Party People effective December 17, after 17 years in the role. “It’s a mixture of emotions but I am so grateful for my journey having worked with some great people and partners along the way,” Salakas wrote on LinkedIn

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Advertising Checkout 264

Retail TouchPoints

DECEMBER 3, 2024

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964. And while the retailer has embraced ecommerce, its focus hasn’t wavered from providing an experiential, discovery-oriented in-person shopping experience for a wide range of product categories including apparel, décor, beauty and gifts.

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Shopping ATS Visual Merchandising Location 227

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

DECEMBER 3, 2024

Department store chain David Jones has launched its online app, a cornerstone of the retailer’s three-year, $65 million technology transformation project. David Jones tapped software engineering consultancy Mindera to develop the app, features of which will include personalised wish list notifications, product recommendations, express checkout, native live chat and loyalty program integration when David Jones Rewards relaunches in the middle of next year. “We know that 70 per cent of

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Department Stores Checkout 277

Retail Wire

DECEMBER 3, 2024

Agribusiness giant Cargill is doing some restructuring, including laying off about 8,000 employees.

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Retail Wire

DECEMBER 3, 2024

CBP agents intercepted an enormous shipment of counterfeit Gibson guitars.

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Retail TouchPoints

DECEMBER 3, 2024

U.S.-based online resale platform ThredUp has divested its European business, Remix , in a management buyout led by Florin Filote, the General Manager of Remix. When ThredUp acquired Remix in July 2021 , it believed the move would be a growth driver for its business, but under continued financial pressure the company announced in August 2024 that it was planning to exit Europe and become “a U.S.

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Management Marketing Planning 238

Retail Wire

DECEMBER 3, 2024

In response to a proposed rule by the U.S. government, some credit cards have raised interest rates and added new fees.

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Retail TouchPoints

DECEMBER 3, 2024

Wally’s Wine & Spirits , a gourmet retail destination that offers wine, artisan cheese, charcuterie and a select menu of California-French food, will debut a new concept from Reuben Brothers at Century Plaza in Los Angeles next year. Set to open in summer 2025, the new Wally’s concept will feature a 2,500-square-foot interior and a 1,500-square-foot outdoor terrace, creating an open-air dining experience within one of the architectural waterfront spheres in front of the Fairmont Hotel along

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Outdoor Location Shopping Customer Experience 218

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

DECEMBER 3, 2024

French outdoor adventure and lifestyle brand Salomon has recently become a staple of style-conscious sneakerheads, despite traditionally being known for its functional hiking and trail apparel. Today, the Salomon customer includes Pilates princesses whose ‘fit checks’ on social media have contributed to the virality of the shoe styles, whilst the brand still caters to its core original consumer of adventure seekers.

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Outdoor Apparel Wholesale Consumer 264

Retail Focus

DECEMBER 3, 2024

The lure of discounts drove payday shoppers in-store on Black Friday, as many sought to snatch deals on early Christmas gifts, according to the latest data from RetailNext , the leading analytics solution for bricks-and-mortar retailers. Original data from RetailNext’s shopper traffic platform, which captures billions of store visits globally every year, showed that UK footfall on Black Friday (29 Nov 2024) improved by +40.5% week-on-week, rising to +45% in London compared to the week prior.

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Fashion Consumer Shopping ATS 147

Inside Retail

DECEMBER 3, 2024

Last month, Amazon moved into the budget e-commerce space through the launch of a discount website, Haul, which offers consumer products priced under US$20. Haul positions Amazon to directly compete in the fast-growing discount retail market, particularly against established players like Temu and Shein, which have gained substantial market share in recent years with their low-price business models.

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Shipping Marketing Accounting Consumer 130

Retail Wire

DECEMBER 3, 2024

Whole Foods has tested this concept before.

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Shopping 147

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

DECEMBER 3, 2024

Happiness might seem super unpredictable, but it’s one of the most simple, predictable and fundamental principles of human behaviour. Whether it’s the joy of a celebration, the pride in achieving something from a goal we have set, or the pleasure we get from a retail encounter, happiness consistently comes from the same source: the alignment of our perceptions with our expectations.

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Promotions Fashion Planning Management 130

Retail Gazette

DECEMBER 3, 2024

Tesco and Waitrose are among the supermarkets facing backlash after a BBC investigation alleged their ‘Italian’ tomato purée may contain tomatoes grown and picked in China using forced labour. A BBC Eye investigation found that Britain’s largest supermarket is one of several supermarkets marketing its own-brand tomato purée as ‘Italian’, but claimed contains tomatoes grown in both Italy and China.

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Supermarket Marketing ATS 116

Inside Retail

DECEMBER 3, 2024

Black Friday, one of the most anticipated days of the entire retail calendar, has officially passed, and the results of this shopping event revealed some unique findings. Despite some concerns that Black Friday sales may have been diminished by month-long discount offerings, the shopping holiday proved surprisingly fruitful. According to data provided by Adobe Analytics, online Black Friday shopping in the US hit new heights in 2024, with consumers spending a record US$10.8 billion online on Fri

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Consumer Shopping Marketing Retail Trends 130

Retail TouchPoints

DECEMBER 3, 2024

RTFKT , the Web3 sneaker brand that Nike acquired in 2021 , will wind down operations by the end of January 2025, transitioning into an archived site to showcase the designs created for the platform. Nike will maintain its.Swoosh Web3 brand — in October 2023 Nike released the first IRL sneaker design tied to its.Swoosh Web3-enabled platform — however, the company now appears to be more focused on real-world concerns.

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Fashion Planning Social Commerce 221

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Customer Experience

Inside Retail

DECEMBER 3, 2024

One of the most prevalent trends in the beauty industry across both the colour cosmetic and skincare categories is dupes. But until recently, the haircare category had been slow to adopt the new wave of affordable and accessible beauty. Jordan Mylius’ haircare brand Hairification is one of the first in the haircare category to answer the consumer call for efficacious products at an accessible price point with the introduction of his new H24 range “Dupe culture is certainly part of our beauty cul

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Consumer Marketing Supermarket ATS 130

Retail Focus

DECEMBER 3, 2024

New data from Nespresso Professional, which supplies B2B coffee solutions for the office and HORECA sectors across the UK, has highlighted consumer curiosity for so-called ‘functional coffees’ that come with added health and wellness ingredients like protein, collagen, and vitamins. The research comes as Nespresso Professional launches Forte Extra – a variant of its top-selling Professional coffee, Forte, but with added caffeine.

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Consumer ATS 130

Inside Retail

DECEMBER 3, 2024

Thailand’s Big C, the retailing arm of Berli Jucker (a vertically integrated company that also has its nose in manufacturing and distribution of consumer products and packaging) talked up its bottom line rather than its top one when it presented its third-quarter results to investors on November 18. It’s getting to be a habit. Still, it’s understandable given that Thai consumers continue to balk at spending while many of them are still heavily in debt.

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Net Profit Supermarket Consumer Shopping 130

Retail Wire

DECEMBER 3, 2024

Red Lobster makes the season merry and bright with cheap drinks and apps.

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Promotions 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Dive

DECEMBER 3, 2024

Cyber Monday remains the biggest online shopping day, but the five-day period from Thanksgiving to Monday brought in over $41 billion online overall.

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Shopping 122

Retail Wire

DECEMBER 3, 2024

Peet's Coffee encourages customers to send classic postcards by artist Lisa Congdon.

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Retail Gazette

DECEMBER 3, 2024

Sports Direct tycoon Mike Ashley was “met with a complete stone wall” after his request for personal data following a demand from HM Revenue & Customs (HMRC) for £13.6m in additional taxes, the High Court has heard. The retail billionaire launched legal action against the government body over claims of “extensive” breaches of data protection obligations, The Times reported.

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Returns ATS 105

Retail Wire

DECEMBER 3, 2024

Pizza Hut is launching a "Hut 'N Go" prototype location in Plano, Texas.

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Location 130

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Retail Dive

DECEMBER 3, 2024

PorchPals is an insurance product that could shake up coverage for a problem that has only escalated with the growth of e-commerce.

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Consumer 114

Retail Wire

DECEMBER 3, 2024

Insomnia Cookies wants customers to indulge in their cookie cravings.

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Inside Retail

DECEMBER 3, 2024

Former Tusk cafe bar operator Monaco Willows is facing court for allegedly underpaying and deducting money from a worker’s pay without permission. The Fair Work Ombudsman received a request for assistance from a visa holder who worked as a full-time chef with Monaco Willows from October 2021 to April 2023. The company allegedly deducted a combined $3610 from the employee’s pay, which it said was for food, coffee and drinks, without the worker’s authorisation in writing.

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ATS 130

Retail Wire

DECEMBER 3, 2024

Olive Garden is giving the people what they want.

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Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing