Tue.Jul 09, 2024

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Walmart to face class action over ‘deceptive’ pricing

Inside Retail

Walmart is facing a potential class action lawsuit over unfair and deceptive pricing practices that could cost consumers millions of dollars a year. The 7th US Circuit Court of Appeals in Chicago last week ruled that the company must face a lawsuit claiming it charges higher prices at the register than it posts on store shelves. The court order allows customers to prove their case in a proposed class action regarding Walmart’s “bait-and-switch” pricing scheme, which violated consumer protection

Checkout 147
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Dollar General Teams Up With Dolly Parton

Retail Wire

Dollar General has announced a new kitchen and housewares collection inspired by Dolly Parton that spans multiple items across different product categories.

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Lush extends Bring it Back recycling program to non-Lush packaging

Inside Retail

Lush is extending its all-year-round closed-loop packaging incentive to allow customers to bring even non-Lush plastic cosmetics packaging for its recycling program – but only for a limited time. Lush will deduct $1 from a customer’s purchase for every plastic cosmetics packaging piece brought to its stores as the company seeks to minimise its plastic footprint.

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Tesla Night Curfew Should Put Parents’ Minds at Ease When Young Drivers Are on the Road

Retail Wire

The company's new 2024.26 software update has been released.

ATS 268
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How the Olympics are fuelling the big business of fake fashion

Inside Retail

In the touristy Saint-Ouen flea market, not far from the Stade de France where athletes will compete in this summer’s Paris Olympics, police officers swarmed in at dawn on April 3 and shut down 11 stores selling counterfeit bags and shoes. They confiscated 63,000 items of clothing, shoes and leather goods, including fake Louis Vuitton and Nike products, and threw them into garbage compactor trucks on the spot.

Fashion 273
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Walmart Offers Half-Price Membership To Attract Amazon Shoppers Before Prime Day

Retail Wire

Although Walmart's members-only sales event has ended and Amazon's Prime Day is still a week away, the fierce competition between these two retail giants continues at full speed.

ATS 268

More Trending

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7-Eleven Announces Details for Slurpee Day 2024

Retail Wire

On July 11, 2024, the convenience store retailer 7-Eleven is offering a special promotion on its aptly named Slurpee Day, coinciding with the date's numerical significance of 7/11.

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Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

Retail TouchPoints

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery operations.

Grocer 225
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Wendy’s Announces Expansion Into New European Markets

Retail Wire

The Wendy’s Company announced new development agreements with franchisees in the Republic of Ireland and Romania to open restaurants starting in 2025 as part of its plan to expand across Europe.

Marketing 264
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HSN Launches Creator Platform to Build Direct Connections with Digital Influencers

Retail TouchPoints

Live shopping veteran HSN has launched a new creator platform, HSNfluencer , to directly recruit, manage and analyze its partnerships with online creators. Powered by partnership management platform Impact.com , HSNfluencer allows the company to streamline its relationships with digital creators and influencers. The platform is designed to makes it easier for creators to engage with the HSN brand, share links and promote products through campaign-focused collaborations.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Amtrak Borealis Trains Serve 18,500 Passengers in the First Full Month

Retail Wire

The Amtrak Borealis train has proven to be extremely popular so far.

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Big Lots to Close Nearly 40 Stores as SEC Filing Raises Doubts About Retailer’s Future

Retail TouchPoints

Big Lots will close 35 to 40 stores in 2024 following a tough Q1, and in a recent SEC 10-Q filing the retailer expressed “substantial doubt about the Company’s ability to continue as a going concern.” The retailer boosted its liquidity with a $200 million term loan facility in April 2024 but is now forecasting difficulty paying that loan back within the next 12 months, increasing the risk of a default.

Planning 219
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The founder of Conserving Beauty on building a startup rooted in purpose

Inside Retail

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

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Lowe’s Expands Retail Media Offerings to Include In-Store Audio

Retail TouchPoints

Lowe’s Media Network is expanding its offerings to include in-store programmatic audio ads in partnership with Vibenomics , a Mood Media company. Since its 2021 launch , Lowe’s media network has grown significantly and now serves more than 300 brands in the home improvement category. The new partnership with Vibenomics will allow Lowe’s to offer its advertising partners targeted, specialized audio ads that are delivered programmatically to stores chainwide.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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New York jeweller Harlin Jones makes Sydney debut

Inside Retail

Harlin Jones Fine Jewellery has opened a new studio at the heritage-listed Trust Building in Sydney, marking the brand’s expansion from New York. The new studio showcases Harlin Jones’ signature collections, including engagement rings, wedding bands, and statement pieces. Clients may also work with Harlin Jones’ staff to customise their jewellery pieces. “This new space allows us to connect more intimately with our local clients, offering them a dedicated environment to discove

ATS 147
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5 Strategies for Addressing the Retail Talent Crunch Ahead of the Holidays

Retail TouchPoints

Like many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market overall are down 5.6% in the last 12 months, retail vacancies are up 11.6% through April 2024. And, interestingly, job seeker activity is starting to trend up, too. These trends offer cause for hope and concern ahead of the holiday period.

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Vying for a share of the $158 billion food and beverage industry

Inside Retail

Circana’s newly launched Complete Eats report is based on unprecedented cross-channel panel expertise tracking $158 billion dollars of Australian food and beverage spending across FMCG and foodservice. Inflation played a key role in driving growth of 6 per cent in spending per trip in both channels. But other behavioural measures highlight where the cross-channel competition for share of spend is being won and lost.

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RockYou2024 10 Billion Password Leak: What We Know

Retail Wire

The RockYou2024 10 billion password leak is the largest in history.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Lessons in standing out from Trader Joe’s, Migros, Bonobos

Inside Retail

A long-held marketing principle is that brand differentiation is fundamental to success. And there’s no doubt differentiated brands experience higher preference, recall, usage and ‘brand love’. For many brands, however, true differentiation is almost impossible to establish, let alone communicate to customers. Research across 17 markets by the Ehrenberg-Bass Institute for Marketing Science has found lack of differentiation is prevalent in many categories, ranging from banking and fast food to ca

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Starbucks Introduces a Reusable, Returnable Cup in a City-Wide Test

Retail Wire

The company continues its environmental promise of giving more than it takes.

Returns 130
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Venchi’s CEO banks on Asia Pacific, gearing up for the “inevitable upturn”

Inside Retail

Having recently opened a flagship store in Hong Kong’s Lee Garden, the Italian gourmet chocolate and gelato manufacturer Venchi is plotting its larger expansion in Asia Pacific with a meticulous localisation strategy as consumer spending continues to rebound. “The Asia Pacific region is known for its speed, competition, and evolving consumer preferences,” Marco Galimberti, CEO at Venchi Asia Pacific, told Inside Retail.

Boutique 130
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McDonald’s Brings Back Smoky BLT Burgers

Retail Wire

McDonald’s is reintroducing two popular burgers for the first time in two years: the Smoky BLT Quarter Pounder with Cheese and the Smoky BLT Double Quarter Pounder.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Alibaba exec bullish about potential for merchants to adopt Gen AI tools

Inside Retail

Chinese tech giant Alibaba’s international e-commerce unit is tapping generative AI-powered tools to help cross-border merchants with translation, content creation and product returns, group vice president Kaifu Zhang said. Speaking on stage at the Reuters Next Conference in Singapore, the executive, who heads Alibaba International Digital Commerce’s artificial intelligence (AI) initiative, said he was bullish on AI’s potential for the company, even in the face of increasing te

Returns 130
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3 Unique Room Renovation Projects to Consider in 2024

Retail Focus

For many homeowners, their property is in a constant phase of improvement and evolution. When people buy a home, it is unlikely to be exactly to their tastes and plans will be made to redecorate key rooms and spaces so that the home becomes as unique as they are. At first, this may simply involve re-painting key rooms to fit with more modern designs and colour schemes.

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Granado’s 154-year journey to bringing Brazilian fragrance to the world 

Inside Retail

Granado is an internationally recognised fragrance brand with a unique backstory. Originally known as Granado Pharmácias, the company was founded in 1870 by Portuguese native José Antonio Coxito Granado who produced remedies, cosmetic products, and other items from the plants, herbs and native flowers of Teresópolis, a mountainous region near Rio de Janeiro.

Shopping 130
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Johns Hopkins University Offers Free Medical School for Most Students After $1B Donation

Retail Wire

To make Johns Hopkins University's medical school tuition-free for the majority of students, Bloomberg Philanthropies has pledged $1 billion.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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The founder of Conserving Beauty on building a startup rooted in purpose

Inside Retail

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

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Cross-Promotions Between Casinos and Retail Brands

Retail Focus

We can analyse the gambling and retail industries separately because they are completely different and huge in their own unique ways. But one thing ties them together, and that is the eagerness for extra expansion. Most businesses tend to expand on their own, but sometimes it is good to join forces with another company so as to make the process somewhat simpler (and mutually beneficial).

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Australia Post boosts Gold Coast parcel-handling capacity

Inside Retail

Australia Post has opened a $12 million parcel facility on the Gold Coast as part of its long-term commitment to the region. The facility spans 15,087sqm and can process up to 6000 parcels per hour, 7500 parcels per day, and up to 90,000 at peak hours. It includes sortation technology, which improves the visibility of customer parcels moving throughout the network, as well as integration with Australia Post’s range of services, which includes Express Post, Parcel Post, StarTrack Premium, a

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Happy store associates key to unlocking outstanding customer experience

Retail Customer Experience

A fundamental (and often overlooked) element of delivering top customer experience lies squarely with store associates. The more engaged store associates are the better the customer experience they’ll provide.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.