Inside Retail

JULY 9, 2024

Walmart is facing a potential class action lawsuit over unfair and deceptive pricing practices that could cost consumers millions of dollars a year. The 7th US Circuit Court of Appeals in Chicago last week ruled that the company must face a lawsuit claiming it charges higher prices at the register than it posts on store shelves. The court order allows customers to prove their case in a proposed class action regarding Walmart’s “bait-and-switch” pricing scheme, which violated consumer protection

Checkout 147

Checkout Location Consumer Shopping 147

Retail TouchPoints

JULY 9, 2024

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery operations.

Grocer 286

Grocer Fulfillment Shipping Shopping 286

Retail Wire

JULY 9, 2024

Dollar General has announced a new kitchen and housewares collection inspired by Dolly Parton that spans multiple items across different product categories.

279

279

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. As a result, the category as a whole appears to be headed toward a period of consolidation: Saks parent company HBC recently paid $2.65 billion for Neiman Marcus Group , and activist investors recently raised their bid to buy out Macy’s , according to the Wall Street Journal.

Point of Sale 279

Point of Sale Payment Services Customer Experience Department Stores 279

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

JULY 9, 2024

Lush is extending its all-year-round closed-loop packaging incentive to allow customers to bring even non-Lush plastic cosmetics packaging for its recycling program – but only for a limited time. Lush will deduct $1 from a customer’s purchase for every plastic cosmetics packaging piece brought to its stores as the company seeks to minimise its plastic footprint.

275

275

Retail TouchPoints

JULY 9, 2024

Live shopping veteran HSN has launched a new creator platform, HSNfluencer , to directly recruit, manage and analyze its partnerships with online creators. Powered by partnership management platform Impact.com , HSNfluencer allows the company to streamline its relationships with digital creators and influencers. The platform is designed to makes it easier for creators to engage with the HSN brand, share links and promote products through campaign-focused collaborations.

Management 276

Management Promotions Shopping Consumer 276

Retail TouchPoints

JULY 9, 2024

Lowe’s Media Network is expanding its offerings to include in-store programmatic audio ads in partnership with Vibenomics , a Mood Media company. Since its 2021 launch , Lowe’s media network has grown significantly and now serves more than 300 brands in the home improvement category. The new partnership with Vibenomics will allow Lowe’s to offer its advertising partners targeted, specialized audio ads that are delivered programmatically to stores chainwide.

Advertising 275

Advertising Management Shopping ATS 275

Retail Wire

JULY 9, 2024

The company's new 2024.26 software update has been released.

ATS 268

ATS 268

Retail TouchPoints

JULY 9, 2024

Big Lots will close 35 to 40 stores in 2024 following a tough Q1, and in a recent SEC 10-Q filing the retailer expressed “substantial doubt about the Company’s ability to continue as a going concern.” The retailer boosted its liquidity with a $200 million term loan facility in April 2024 but is now forecasting difficulty paying that loan back within the next 12 months, increasing the risk of a default.

Planning 264

Planning Management Store Operations 264

Retail Wire

JULY 9, 2024

Although Walmart's members-only sales event has ended and Amazon's Prime Day is still a week away, the fierce competition between these two retail giants continues at full speed.

ATS 268

ATS 268

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

JULY 9, 2024

Like many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market overall are down 5.6% in the last 12 months, retail vacancies are up 11.6% through April 2024. And, interestingly, job seeker activity is starting to trend up, too. These trends offer cause for hope and concern ahead of the holiday period.

Management 262

Management Marketing Customer Experience Planning 262

Retail Wire

JULY 9, 2024

On July 11, 2024, the convenience store retailer 7-Eleven is offering a special promotion on its aptly named Slurpee Day, coinciding with the date's numerical significance of 7/11.

Promotions 264

Promotions 264

Inside Retail

JULY 9, 2024

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

Beauty and Health 147

Beauty and Health Fashion Consumer Marketing 147

Retail Wire

JULY 9, 2024

The Wendy’s Company announced new development agreements with franchisees in the Republic of Ireland and Romania to open restaurants starting in 2025 as part of its plan to expand across Europe.

Marketing 264

Marketing Planning 264

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

JULY 9, 2024

Harlin Jones Fine Jewellery has opened a new studio at the heritage-listed Trust Building in Sydney, marking the brand’s expansion from New York. The new studio showcases Harlin Jones’ signature collections, including engagement rings, wedding bands, and statement pieces. Clients may also work with Harlin Jones’ staff to customise their jewellery pieces. “This new space allows us to connect more intimately with our local clients, offering them a dedicated environment to discove

ATS 147

ATS 147

Retail Wire

JULY 9, 2024

The Amtrak Borealis train has proven to be extremely popular so far.

162

162

Inside Retail

JULY 9, 2024

Circana’s newly launched Complete Eats report is based on unprecedented cross-channel panel expertise tracking $158 billion dollars of Australian food and beverage spending across FMCG and foodservice. Inflation played a key role in driving growth of 6 per cent in spending per trip in both channels. But other behavioural measures highlight where the cross-channel competition for share of spend is being won and lost.

Supermarket 147

Supermarket Consumer Shopping Marketing 147

Retail Wire

JULY 9, 2024

The RockYou2024 10 billion password leak is the largest in history.

147

147

Advertisement

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

JULY 9, 2024

A long-held marketing principle is that brand differentiation is fundamental to success. And there’s no doubt differentiated brands experience higher preference, recall, usage and ‘brand love’. For many brands, however, true differentiation is almost impossible to establish, let alone communicate to customers. Research across 17 markets by the Ehrenberg-Bass Institute for Marketing Science has found lack of differentiation is prevalent in many categories, ranging from banking and fast food to ca

Advertising 147

Advertising Fashion Outdoor Marketing 147

Retail Wire

JULY 9, 2024

The company continues its environmental promise of giving more than it takes.

Returns 130

Returns 130

Inside Retail

JULY 9, 2024

Having recently opened a flagship store in Hong Kong’s Lee Garden, the Italian gourmet chocolate and gelato manufacturer Venchi is plotting its larger expansion in Asia Pacific with a meticulous localisation strategy as consumer spending continues to rebound. “The Asia Pacific region is known for its speed, competition, and evolving consumer preferences,” Marco Galimberti, CEO at Venchi Asia Pacific, told Inside Retail.

Boutique 130

Boutique Specialty Retailers Consumer Marketing 130

Retail Wire

JULY 9, 2024

McDonald’s is reintroducing two popular burgers for the first time in two years: the Smoky BLT Quarter Pounder with Cheese and the Smoky BLT Double Quarter Pounder.

130

130

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

JULY 9, 2024

Chinese tech giant Alibaba’s international e-commerce unit is tapping generative AI-powered tools to help cross-border merchants with translation, content creation and product returns, group vice president Kaifu Zhang said. Speaking on stage at the Reuters Next Conference in Singapore, the executive, who heads Alibaba International Digital Commerce’s artificial intelligence (AI) initiative, said he was bullish on AI’s potential for the company, even in the face of increasing te

Returns 130

Returns Consumer ATS Marketing 130

Retail Focus

JULY 9, 2024

For many homeowners, their property is in a constant phase of improvement and evolution. When people buy a home, it is unlikely to be exactly to their tastes and plans will be made to redecorate key rooms and spaces so that the home becomes as unique as they are. At first, this may simply involve re-painting key rooms to fit with more modern designs and colour schemes.

Promotions 130

Promotions Planning ATS 130

Inside Retail

JULY 9, 2024

Granado is an internationally recognised fragrance brand with a unique backstory. Originally known as Granado Pharmácias, the company was founded in 1870 by Portuguese native José Antonio Coxito Granado who produced remedies, cosmetic products, and other items from the plants, herbs and native flowers of Teresópolis, a mountainous region near Rio de Janeiro.

Shopping 130

Shopping Location Marketing Consumer 130

Retail Wire

JULY 9, 2024

To make Johns Hopkins University's medical school tuition-free for the majority of students, Bloomberg Philanthropies has pledged $1 billion.

130

130

Advertisement

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Inside Retail

JULY 9, 2024

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

Beauty and Health 130

Beauty and Health Fashion Consumer Marketing 130

Retail Focus

JULY 9, 2024

We can analyse the gambling and retail industries separately because they are completely different and huge in their own unique ways. But one thing ties them together, and that is the eagerness for extra expansion. Most businesses tend to expand on their own, but sometimes it is good to join forces with another company so as to make the process somewhat simpler (and mutually beneficial).

Promotions 130

Promotions Fashion Marketing Shopping 130

Inside Retail

JULY 9, 2024

Australia Post has opened a $12 million parcel facility on the Gold Coast as part of its long-term commitment to the region. The facility spans 15,087sqm and can process up to 6000 parcels per hour, 7500 parcels per day, and up to 90,000 at peak hours. It includes sortation technology, which improves the visibility of customer parcels moving throughout the network, as well as integration with Australia Post’s range of services, which includes Express Post, Parcel Post, StarTrack Premium, a

Promotions 130

Promotions Shopping ATS 130

Retail Customer Experience

JULY 9, 2024

A fundamental (and often overlooked) element of delivering top customer experience lies squarely with store associates. The more engaged store associates are the better the customer experience they’ll provide.

Customer Experience 124

Customer Experience 124

Advertisement

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale