Tue.Jul 09, 2024

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Walmart to face class action over ‘deceptive’ pricing

Inside Retail

Walmart is facing a potential class action lawsuit over unfair and deceptive pricing practices that could cost consumers millions of dollars a year. The 7th US Circuit Court of Appeals in Chicago last week ruled that the company must face a lawsuit claiming it charges higher prices at the register than it posts on store shelves. The court order allows customers to prove their case in a proposed class action regarding Walmart’s “bait-and-switch” pricing scheme, which violated consumer protection

Checkout 147
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Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

Retail TouchPoints

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery operations.

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Lush extends Bring it Back recycling program to non-Lush packaging

Inside Retail

Lush is extending its all-year-round closed-loop packaging incentive to allow customers to bring even non-Lush plastic cosmetics packaging for its recycling program – but only for a limited time. Lush will deduct $1 from a customer’s purchase for every plastic cosmetics packaging piece brought to its stores as the company seeks to minimise its plastic footprint.

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Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Retail TouchPoints

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. As a result, the category as a whole appears to be headed toward a period of consolidation: Saks parent company HBC recently paid $2.65 billion for Neiman Marcus Group , and activist investors recently raised their bid to buy out Macy’s , according to the Wall Street Journal.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How the Olympics are fuelling the big business of fake fashion

Inside Retail

In the touristy Saint-Ouen flea market, not far from the Stade de France where athletes will compete in this summer’s Paris Olympics, police officers swarmed in at dawn on April 3 and shut down 11 stores selling counterfeit bags and shoes. They confiscated 63,000 items of clothing, shoes and leather goods, including fake Louis Vuitton and Nike products, and threw them into garbage compactor trucks on the spot.

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HSN Launches Creator Platform to Build Direct Connections with Digital Influencers

Retail TouchPoints

Live shopping veteran HSN has launched a new creator platform, HSNfluencer , to directly recruit, manage and analyze its partnerships with online creators. Powered by partnership management platform Impact.com , HSNfluencer allows the company to streamline its relationships with digital creators and influencers. The platform is designed to makes it easier for creators to engage with the HSN brand, share links and promote products through campaign-focused collaborations.

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Lowe’s Expands Retail Media Offerings to Include In-Store Audio

Retail TouchPoints

Lowe’s Media Network is expanding its offerings to include in-store programmatic audio ads in partnership with Vibenomics , a Mood Media company. Since its 2021 launch , Lowe’s media network has grown significantly and now serves more than 300 brands in the home improvement category. The new partnership with Vibenomics will allow Lowe’s to offer its advertising partners targeted, specialized audio ads that are delivered programmatically to stores chainwide.

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7-Eleven Announces Details for Slurpee Day 2024

Retail Wire

On July 11, 2024, the convenience store retailer 7-Eleven is offering a special promotion on its aptly named Slurpee Day, coinciding with the date's numerical significance of 7/11.

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Big Lots to Close Nearly 40 Stores as SEC Filing Raises Doubts About Retailer’s Future

Retail TouchPoints

Big Lots will close 35 to 40 stores in 2024 following a tough Q1, and in a recent SEC 10-Q filing the retailer expressed “substantial doubt about the Company’s ability to continue as a going concern.” The retailer boosted its liquidity with a $200 million term loan facility in April 2024 but is now forecasting difficulty paying that loan back within the next 12 months, increasing the risk of a default.

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Wendy’s Announces Expansion Into New European Markets

Retail Wire

The Wendy’s Company announced new development agreements with franchisees in the Republic of Ireland and Romania to open restaurants starting in 2025 as part of its plan to expand across Europe.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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5 Strategies for Addressing the Retail Talent Crunch Ahead of the Holidays

Retail TouchPoints

Like many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market overall are down 5.6% in the last 12 months, retail vacancies are up 11.6% through April 2024. And, interestingly, job seeker activity is starting to trend up, too. These trends offer cause for hope and concern ahead of the holiday period.

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Dollar General Teams Up With Dolly Parton

Retail Wire

Dollar General has announced a new kitchen and housewares collection inspired by Dolly Parton that spans multiple items across different product categories.

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The founder of Conserving Beauty on building a startup rooted in purpose

Inside Retail

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

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Tesla Night Curfew Should Put Parents’ Minds at Ease When Young Drivers Are on the Road

Retail Wire

The company's new 2024.26 software update has been released.

ATS 268
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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New York jeweller Harlin Jones makes Sydney debut

Inside Retail

Harlin Jones Fine Jewellery has opened a new studio at the heritage-listed Trust Building in Sydney, marking the brand’s expansion from New York. The new studio showcases Harlin Jones’ signature collections, including engagement rings, wedding bands, and statement pieces. Clients may also work with Harlin Jones’ staff to customise their jewellery pieces. “This new space allows us to connect more intimately with our local clients, offering them a dedicated environment to discove

ATS 147
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3 Unique Room Renovation Projects to Consider in 2024

Retail Focus

For many homeowners, their property is in a constant phase of improvement and evolution. When people buy a home, it is unlikely to be exactly to their tastes and plans will be made to redecorate key rooms and spaces so that the home becomes as unique as they are. At first, this may simply involve re-painting key rooms to fit with more modern designs and colour schemes.

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Vying for a share of the $158 billion food and beverage industry

Inside Retail

Circana’s newly launched Complete Eats report is based on unprecedented cross-channel panel expertise tracking $158 billion dollars of Australian food and beverage spending across FMCG and foodservice. Inflation played a key role in driving growth of 6 per cent in spending per trip in both channels. But other behavioural measures highlight where the cross-channel competition for share of spend is being won and lost.

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Cross-Promotions Between Casinos and Retail Brands

Retail Focus

We can analyse the gambling and retail industries separately because they are completely different and huge in their own unique ways. But one thing ties them together, and that is the eagerness for extra expansion. Most businesses tend to expand on their own, but sometimes it is good to join forces with another company so as to make the process somewhat simpler (and mutually beneficial).

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Lessons in standing out from Trader Joe’s, Migros, Bonobos

Inside Retail

A long-held marketing principle is that brand differentiation is fundamental to success. And there’s no doubt differentiated brands experience higher preference, recall, usage and ‘brand love’. For many brands, however, true differentiation is almost impossible to establish, let alone communicate to customers. Research across 17 markets by the Ehrenberg-Bass Institute for Marketing Science has found lack of differentiation is prevalent in many categories, ranging from banking and fast food to ca

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McDonald’s Brings Back Smoky BLT Burgers

Retail Wire

McDonald’s is reintroducing two popular burgers for the first time in two years: the Smoky BLT Quarter Pounder with Cheese and the Smoky BLT Double Quarter Pounder.

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Venchi’s CEO banks on Asia Pacific, gearing up for the “inevitable upturn”

Inside Retail

Having recently opened a flagship store in Hong Kong’s Lee Garden, the Italian gourmet chocolate and gelato manufacturer Venchi is plotting its larger expansion in Asia Pacific with a meticulous localisation strategy as consumer spending continues to rebound. “The Asia Pacific region is known for its speed, competition, and evolving consumer preferences,” Marco Galimberti, CEO at Venchi Asia Pacific, told Inside Retail.

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Johns Hopkins University Offers Free Medical School for Most Students After $1B Donation

Retail Wire

To make Johns Hopkins University's medical school tuition-free for the majority of students, Bloomberg Philanthropies has pledged $1 billion.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Alibaba exec bullish about potential for merchants to adopt Gen AI tools

Inside Retail

Chinese tech giant Alibaba’s international e-commerce unit is tapping generative AI-powered tools to help cross-border merchants with translation, content creation and product returns, group vice president Kaifu Zhang said. Speaking on stage at the Reuters Next Conference in Singapore, the executive, who heads Alibaba International Digital Commerce’s artificial intelligence (AI) initiative, said he was bullish on AI’s potential for the company, even in the face of increasing te

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Amtrak Borealis Trains Serve 18,500 Passengers in the First Full Month

Retail Wire

The Amtrak Borealis train has proven to be extremely popular so far.

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Granado’s 154-year journey to bringing Brazilian fragrance to the world 

Inside Retail

Granado is an internationally recognised fragrance brand with a unique backstory. Originally known as Granado Pharmácias, the company was founded in 1870 by Portuguese native José Antonio Coxito Granado who produced remedies, cosmetic products, and other items from the plants, herbs and native flowers of Teresópolis, a mountainous region near Rio de Janeiro.

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Timpson CEO resigns to focus on new prisons minister role

Retail Gazette

Timpson CEO James Timpson has resigned from the business to focus on his new role as minster for prisons, parole and probation. In a statement shared on LinkedIn, his father, Sir John Timpson said he will spend more time with the key cutting and shoe repair specialist while his son carries out his “important job” Sir John said: “I will rely on support from Paresh Majithia, who becomes our acting group managing director, to pick up the detail normally overseen by James. “W

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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The founder of Conserving Beauty on building a startup rooted in purpose

Inside Retail

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

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RockYou2024 10 Billion Password Leak: What We Know

Retail Wire

The RockYou2024 10 billion password leak is the largest in history.

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Australia Post boosts Gold Coast parcel-handling capacity

Inside Retail

Australia Post has opened a $12 million parcel facility on the Gold Coast as part of its long-term commitment to the region. The facility spans 15,087sqm and can process up to 6000 parcels per hour, 7500 parcels per day, and up to 90,000 at peak hours. It includes sortation technology, which improves the visibility of customer parcels moving throughout the network, as well as integration with Australia Post’s range of services, which includes Express Post, Parcel Post, StarTrack Premium, a

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Starbucks Introduces a Reusable, Returnable Cup in a City-Wide Test

Retail Wire

The company continues its environmental promise of giving more than it takes.

Returns 130
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.