Thu.Aug 08, 2024

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CVS Reveals Multi-Year Plan to Save $2B Amid Healthcare Benefits Challenges

Retail TouchPoints

CVS Health has identified a “multi-year opportunity” to deliver $2 billion in savings, said President and CEO Karen Lynch during a call discussing the retailer’s Q2 financial results. The cuts will come from a combination of streamlining and optimizing operations, rationalizing its business portfolio and accelerating the use of AI and automation across the enterprise.

Planning 261
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Wendy’s Piloting Spanish AI Drive-Thru Capabilities in Select Ohio and Florida Markets

Retail Wire

Wendy's is adding another level to its AI offerings.

Marketing 296
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Cookies are Here to Stay, But Retailers Can Still Differentiate with Data Privacy

Retail TouchPoints

To kick off this discussion about privacy, let’s start with a little quiz. When you see the data privacy pop-up at a new site you’re visiting, do you: 1. Click “accept” without reading a word? 2. Read 10 words, scroll down a few times, and then click “accept”? 3. Read every single word and carefully consider whether these statements reflect your personal standards around privacy and data use?

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Taco Bell Reigns Supreme as KFC Stumbles on the Yum! Brands Q2 Earnings

Retail Wire

Taco Bell is making the most money for Yum! Brands.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Macy’s Expands Media Network with Post-Purchase Offers

Retail TouchPoints

Macy’s has partnered with Rokt to provide shoppers with post-purchase offers via non-endemic ads delivered during the checkout and transaction experience. The partnership, which initially launched in summer 2023, uses the Rokt ecommerce network’s AI and machine learning capabilities to leverage intelligence informed by more than 5 billion transactions across hundreds of businesses.

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Nick Scali’s net profit plunges amid Fabb Furniture acquisition

Inside Retail

Furniture retailer Nick Scali’s net profit plunged 20.3 per cent year over year to $80.6 million in the 12 months ended June 30. Revenue fell 7.8 per cent to $468.2 million, which Nick Scali said reflects the previous year benefiting from increased deliveries with lead times returning to pre-Covid levels. The group’s written sales orders totalled $454.2 million, which includes Fabb Furniture UK’s written sales orders of $6.8 million.

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Drew Barrymore, Aussie retailers and Bridge unite to fight youth homelessness

Inside Retail

Australian charity Bridge It has attracted the attention and support of some of Australia’s most high-profile retail brands, including Mecca, Decjuba, Merry People and Wanderlust. The Melbourne-based charity is on a mission to end youth homelessness and has been backed by Richard Branson. Last week, supplements brand Wanderlust invited Carla Raynes, Bridge It’s founder and CEO, to be interviewed by America’s sweetheart Drew Barrymore in a series of couch discussions as part of the brand’s True N

Marketing 276
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The Secret Sauce for Successful Experiential Marketing

Retail TouchPoints

Events combine brand storytelling, commerce and community all in one. Whether you are a business-to-business (B2B) or business-to-consumer (B2C) company, connecting with your customers beyond your store and/or website is an invaluable opportunity for creating one-to-one engagement and bringing your brand to life. Events such as trade shows, pop-up retail stores and brand activations create a unique opportunity to meet your customers on their terms: where they shop, learn or are entertained.

Marketing 276
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Disney’s Theme Parks Are Struggling as Operating Profit Declines

Retail Wire

Disney blames slower demand and higher prices for a drop in profit at its theme parks.

ATS 264
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Lessons from the Edge: Steve Dennis on the Balancing Act Between Risk Management and Taking Bold Chances

Retail TouchPoints

Steve Dennis has worked for some of the world’s most well-known retail companies — in-house with Sears and Neiman Marcus and as a consultant for various others. And in all these experiences, he has found that they all had one thing in common: they struggled to keep pace with the disruptive forces specifically impacting business and retail. “I was always asking some version of the same question, which is, ‘If the world has changed so much, why have you changed so little?

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Costco Members Could See Card Scanners at Store Entrances

Retail Wire

These scanners should stop those who do not have a membership from entering the store.

ATS 264
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How an exec in Silicon Valley makes time for her retail startup

Inside Retail

Clare Barrins doubles as an executive at a Silicon Valley tech giant and the founder of Australian swimwear label, Sheila. As her brand celebrates the end of its first year in business, Barrins spoke with Inside Retail about how her corporate career path in banking, finance and tech has lent itself nicely to running a retail startup. She also shared insight into her leadership style, productivity hacks and the career advice she keeps circling back to.

Finance 263
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Ace Hardware Shifts To Using Digital Shelf Labels

Retail Wire

Ace Hardware has recently announced a strategic partnership with VusionGroup to start utilizing advanced digital shelf label (DSL) technology across its stores, with goals to enhance both operational efficiency and customer service.

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‘Dismal numbers’: Under Armour is ‘struggling for relevance’ says analyst

Inside Retail

Sports apparel company Under Armour has reported a rocky start to fiscal 2025, with revenue down 10 per cent to US$1.2 billion, and an operating loss of $300 million. In North America, sales were down 14 per cent to $709 million, and internationally by 2 per cent to $473 million. Sales in EMEA (Europe, the Middle East, and Africa) remained the same, down 10 per cent in Asia-Pacific and up 16 per cent in Latin America.

Apparel 246
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Ralph Lauren Reports Q1 Fiscal 2025 Results, Beating Estimates

Retail Wire

Ralph Lauren recently reported its Q1 fiscal 2025 results, topping analyst forecasts.

Fashion 252
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Archie Rose’s new pop-up concept allows customers to customise their liquor

Inside Retail

Craft distillery Archie Rose has launched Tailored Spirits Live, a unique pop-up activation where consumers can customise their own gin or whisky. The event –which made its debut at the Queen Victoria Building (QVB) – aims to provide shoppers with a personalised gifting experience. Patrons can choose from two distinct gin or whisky liquid blends and further customise their purchase by adding a personalised label featuring a customised background colour, name, and message on the back.

Consumer 246
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Monster Beverage’s Sales Fall Short of Expectations, Blames Convenience Stores

Retail Wire

Higher food prices and consumers weary of inflation are taking a toll on Monster's profits.

Consumer 246
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ARA, SDA union’s Retail Employee Safety Council convenes

Inside Retail

Retailers and employee unions have reaffirmed their commitment to protecting retail workers from workplace assaults and harassment with the inauguration of a safety council which is now active. The Shop, Distributive and Allied Employees Association (SDA) and the Australian Retailers Association (ARA) agreed to establish a Retail Employee Safety Council (RESC), following an industry roundtable last October. “Customer abuse and aggression is an epidemic that the industry has been wrestling

Shopping 162
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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The Mercers’ Company welcomes over 11,200 sq ft of leading Retail brands to Covent Garden

Retail Focus

The Mercers’ Company has announced a flurry of leasing activity in Covent Garden , with leading fashion and beauty brands, Nobody’s Child, SpaceNK, Whisltes, and Lipault, committing to over 11,200 sq ft of prime retail space on Long Acre and Neal Street. Responsible womenswear brand, Nobody’s Child, has selected 3 Neal Street to house its new London flagship.

Fashion 147
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Capri posts sales plunge, blames softening demand for loss

Inside Retail

Capri’s sales have plummeted for the first quarter, with management attributing the decline to softening demand for luxury goods. However, GlobalData MD Neil Saunders said the company cannot pin all the blame for its poor numbers on the market, as the slowdown is not anywhere near the margin of Capri’s 13.2 per cent drop in sales. Compared to the same period in pre-pandemic 2019, sales have fallen 20.7 per cent, an erosion seen in very few other retailers, Saunders continued.

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It’s Pumpkin Spice Season as Starbucks Fan-Favorite Flavor Enters Stores

Retail Wire

It may not officially be fall, but the flavors of the season have already hit store shelves.

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Biggest outdoor store in Europe is coming to York

Retail Focus

The biggest ever outdoor store in Europe will be opening on 23rd August 2024. The brand new GO York store will officially open at Vangarde Shopping Park, with a grand opening weekend on 7th and 8th September. The store will officially be opened by GO Outdoors brand ambassador and TV star Helen Skelton, and celebrations will last all weekend. With demonstrations from brands such as Weber and Campingaz and the opportunity to meet with brand experts from Garmin, Adidas Terrex, Hunter, Montane, The

Outdoor 147
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Melbourne’s Green Cup expands into salad space

Inside Retail

Victorian healthy cafe concept Green Cup has launched its first salad location, Green Cup Canteen, located in the heart of Armadale. Inspired by Hawksburn Village and designed by interior design firm Hecker Guthrie, the store uses raw elements such as lumber, steel, concrete, and fibreglass to create a modern and sophisticated atmosphere. The store design features a “nourish bowl salad bar” for consumers to enjoy an interactive experience but with only 13 seats.

Location 147
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The EL&N Deli & Bakery opens in Shaftesbury Capital’s Covent Garden

Retail Focus

Shaftesbury Capital has announced the opening of The EL&N Deli & Bakery, a brand new concept from the globally renowned café, EL&N. Located in Covent Garden’s heritage-listed Market Building, the launch marks the creation of EL&N’s first-ever sub-brand, reinforcing Covent Garden’s status as an iconic London destination for world-renowned brands to open new concepts.

Location 147
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What Dolce & Gabbana’s puppy perfume says about the luxury pet market

Inside Retail

We’ve all heard the expression that dogs are “man’s best friend”. Well, now, they can be treated like a king. Recently, luxury Italian brand Dolce & Gabbana went viral with the release of a new perfume product dubbed Fefè. Fefè “marks the brand’s inaugural alcohol-free fragrance mist tailored specifically for dogs,” Dolce & Gabbana stated about the launch.

Marketing 130
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Evolve Estates announces new tenants for The Grosvenor Centre, Northampton

Retail Focus

Evolve Estates , part of commercial property and investment collective M Core, has announced the arrival of two new tenants at The Grosvenor Centre in Northampton. Leading fashion retailer H&M has exchanged on a substantial 29,160 sq ft unit on The Parade at the prominent retail and leisure destination. Adding to the existing diverse tenant mix, new coffee shop, Bewiched, is now open to customers in a 4,359 sq ft unit on Newland Walk.

Fashion 147
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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What luxury brands should know about the rise of South Korean affluent customers

Inside Retail

Since the beginning of this year, South Korea has seen a significant influx of investment from global luxury brands. This trend started to gain momentum when the French handbag brand Polene made its entry into the market. Following closely on Polene’s heels, the Spanish luxury house Loewe entered the country just last month, making a grand statement with the opening of a flagship store in Seoul’s bustling Gangnam Apgujeong district.

Fashion 130
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Major UK Health and Beauty Retailer Bodycare Enhances Store Experience with TRILUX Lighting Solutions

Retail Focus

Bodycare, a leading health and beauty retailer with over 130 stores across the UK, has chosen TRILUX lighting solutions as part of its ongoing store improvement programme. Bodycare, renowned for its competitive prices and quality brands, faced the challenge of upgrading its store lighting to create a vibrant shopping atmosphere while keeping costs down and ensuring a speedy installation process.

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New CEO Promises To Restore Boeing’s Public Image

Retail Wire

Boeing has named Robert "Kelly" Ortberg as its new President and CEO.

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Exciting Days Out and Experience Gifts for Friends

Retail Focus

Looking for the perfect way to celebrate a special occasion or simply treat your friends to an unforgettable adventure? Experience gifts and exciting days out offer a unique opportunity to create lasting memories and share incredible moments together. From thrilling sports experiences to relaxing culinary treats, there’s something for everyone.

Location 130
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.