Retail TouchPoints

FEBRUARY 16, 2024

In the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of overall retail sales. Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys.

Customer Experience 313

Customer Experience Payment Services Consumer Management 313

Retail Wire

FEBRUARY 16, 2024

As the season of Lent commences, McDonald’s has rolled out an enticing deal that's bound to please seafood enthusiasts.

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Retail TouchPoints

FEBRUARY 16, 2024

Guess? has partnered with the global brand management firm WHP Global — which owns the Toys ‘R’ Us and Babies ‘R’ Us brands as well as a stake in Express — to acquire the New York-based fashion brand Rag & Bone. The deal is expected to close during Q1 of the Guess? 2025 fiscal year, in March 2025. Rag & Bone currently operates 34 stores in the U.S. and two stores in the UK, and the brand also is sold in boutiques, department stores and online globally.

Fashion 281

Fashion Boutique Department Stores Brand Management 281

Inside Retail

FEBRUARY 16, 2024

Australian fashion label Nique has entered voluntary administration, becoming the latest high-street brand to falter in a tumultuous economic environment. The 26-year-old label, best known for its minimal black and white designs and earth-tone apparel, on Wednesday appointed Justin Howlett of SMB Advisory as administrator. Nique has since ceased trading, while Howlett pursues urgent expressions of interest for all, or part, of the business.

Fashion 278

Fashion Apparel Returns Management 278

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Customer Experience

Retail TouchPoints

FEBRUARY 16, 2024

Claire’s evolution from retailer to lifestyle brand continues with the appointment of IMG as its global licensing partner to create a range of Claire’s-branded products. Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

Planning 278

Planning Accessories Apparel Fashion 278

Inside Retail

FEBRUARY 16, 2024

Australian fashion label Nique has entered voluntary administration, becoming the latest high-street brand to falter in a tumultuous economic environment. The 26-year-old label, best known for its minimal black and white designs and earth-tone apparel, on Wednesday appointed Justin Howlett of SMB Advisory as administrator. Nique has since ceased trading, while Howlett pursues urgent expressions of interest for all, or part, of the business.

Fashion 246

Fashion Apparel Returns Management 246

Retail Wire

FEBRUARY 16, 2024

A new low-cost Target brand has been introduced, some with a price point of less than $1.

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Retail TouchPoints

FEBRUARY 16, 2024

Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its new Inclusive Spaces Framework for all newly opened and renovated company-owned stores in the U.S. The first store, in Washington, D.C., features optimized lighting and acoustics for better visual and audible communication and accessible equipment designs for store associates.

Payment Services 273

Payment Services Store Operations Point of Sale Visual Merchandising 273

Retail Wire

FEBRUARY 16, 2024

Are all the plastic items households recycle annually really being reused? A new study says no.

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Retail TouchPoints

FEBRUARY 16, 2024

J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years. A major reason for these high levels of engagement: J.Jill obsessively focuses on making sure its customers, women 45 and older, “feel valued, heard and seen,” according to VP of Stores and Operations James Ramire

ATS 256

ATS Accessories Apparel Fashion 256

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Retail Wire

FEBRUARY 16, 2024

SpaceX CEO Elon Musk made headlines as he announced the SpaceX company’s transition from Delaware to Texas following legal hitches with his mammoth Tesla compensation package.

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Retail Gazette

FEBRUARY 16, 2024

The Body Shop’s German arm has filed for bankruptcy at the Düsseldorf District Court, following the brand lining up administrators for its UK business. The company’s German operation, The Body Shop Germany GmbH, employs over 350 staff members and runs 66 branches across the country/ The Düsseldorf lawyer Dr. Biner Bähr was appointed as the provisional insolvency administrator, German newspaper Bild reported.

Shopping 116

Shopping Beauty and Health ATS 116

Retail Wire

FEBRUARY 16, 2024

The FDA has given the green light to Xolair, a drug designed to alleviate allergic reactions to multiple foods. This groundbreaking approval marks the first of its kind, offering hope to those with severe food allergies across the nation.

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Retail Dive

FEBRUARY 16, 2024

Easy Rewards lets shoppers earn and redeem points on qualifying purchases, and gives customers double the points for their most shopped categories.

Shopping 115

Shopping 115

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

FEBRUARY 16, 2024

In a recent email sent out to all employees, Nike's CEO, John Donahoe, expressed regret over the decision to lay off 2% of its global workforce or roughly 1,600 employees.

Apparel 147

Apparel 147

Retail Dive

FEBRUARY 16, 2024

The footwear retailer is halfway to its store opening goal, while the Amazon founder sold billions of shares this week.

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115

Retail Wire

FEBRUARY 16, 2024

DoorDash Inc. outperformed analysts’ predictions for delivery orders in the fourth quarter, driven by a surge in monthly users and expansion into new categories. However, despite these positive results, Wall Street didn't seem entirely impressed.

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Retail Customer Experience

FEBRUARY 16, 2024

Overcome manual end-to-end POS testing obstacles with AI-augmented automation.

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111

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Wire

FEBRUARY 16, 2024

House lawmakers left Washington on Thursday for a 13-day break, but a potential government shutdown awaits upon their return.

Returns 147

Returns 147

Retail Gazette

FEBRUARY 16, 2024

House of Fraser’s former Oxford Street flagship store is set to undergo a £132m refurbishment, which will bring offices, restaurants and a swimming pool to the site. The refurbishment and extension of 318 Oxford Street will transform the former department store into a 365,975sq ft mixed-use development. The new building will include ground-floor retail, office space, two restaurants and a gym with a swimming pool to help “bring greater diversity to Oxford Street and […] develo

Department Stores 110

Department Stores Location Planning Management 110

Retail Wire

FEBRUARY 16, 2024

Decentralized social networking platforms Bluesky and Mastodon are in a battle over how to bridge the gap between the two — and whether there should be a bridge at all.

ATS 130

ATS 130

Retail Dive

FEBRUARY 16, 2024

The experience, created with Emperia, mimics a traditional Middle Eastern house and features exclusive gift sets and a skin care questionnaire.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Gazette

FEBRUARY 16, 2024

Farfetch is understood to be looking to lay off between 25% and 30% of its workforce as new owner Coupang works to “streamline the business”. Staff at the online luxury retailer were told on Friday that it “will begin the process of saying goodbye to colleagues and friends who have been important parts of Farfetch’s journey thus far”, Drapers reported.

ATS 107

ATS Fashion 107

Retail Dive

FEBRUARY 16, 2024

The company said it’s in the early days of implementing a retail strategy for its Heydude brand and plans to open 30 outlet locations this year.

Location 105

Location Planning 105

Retail Gazette

FEBRUARY 16, 2024

Joe Browns has poached La Redoute’s chief commercial officer Dawn Bannerman as its new chief executive. Bannerman, who joined the retailer this week, will be responsible for elevating the brand’s presence through growing its store estate, strengthening its online proposition and leading an international expansion. She replaces Peter Alecock, who left the business earlier this month after less than two years in the role.

Advertising 105

Advertising Promotions Marketing ATS 105

Retail Times

FEBRUARY 16, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Discount retailer Poundland has announced it planned to bring major makeovers to 150 stores in the UK & Ireland by the end of August 2024. The ‘Project Evo’ transformations will see each of the stores get a top-to-bottom refresh making them the best and most up-to-date Poundland or Dealz stores they can be.

Planning 102

Planning 102

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Marketing

Retail Wire

FEBRUARY 16, 2024

Since lockdowns were lifted, employers and employees have been in the battling ring over the return to the office and what that looks like.

ATS 100

ATS Returns 100

Cisco Retail

FEBRUARY 16, 2024

Since the European Union (EU) signed the second version of the Network and Information Security (NIS2) Directive in December 2022, there has been a real frenzy all around Europe about it.

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Management 98

RIS News

FEBRUARY 16, 2024

Refreshed stores, a generative AI shopping assistant, its first multi-banner omnichannel fulfillment DC, electronic shelf labels. the list of technology Canadian Tire has been investing goes on.

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Fulfillment Shopping 92

Retail Dive

FEBRUARY 16, 2024

On the heels of a cost-savings plan announced in December, the activewear giant confirmed it plans to cut about 2% of its total workforce.

Planning 92

Planning 92

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