Retail TouchPoints
JANUARY 10, 2024
Phil Otto considers himself a bit of a nomad. He works remotely on a small farm in Ohio, although his office at national architecture firm KTGY is based in California. Prior to moving to the Midwest, he’s lived in Seattle, California and even France. By title, Otto is Executive Design Director of KTGY. But by practice — and by passion — he’s a cultural anthropologist.
Inside Retail
JANUARY 10, 2024
Woolworths Group will not be selling any Australia Day-themed merchandise this year due to a decline in demand for such products and a shift in cultural sensitivity. Woolworths Group – which includes Big W – said it made the decision in response to “broader discussions” about January 26th and its meaning to the country’s diverse communities.
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Retail TouchPoints
JANUARY 10, 2024
Lowe’s has launched a new loyalty program for “DIYers” that will sit alongside its existing MVP loyalty program for home improvement professionals. The new MyLowe’s Rewards program will offer do-it-yourself customers exclusive savings on items they need for their homes and allow them to earn rewards toward future purchases. “Lowe’s has been serving DIY customers for more than 100 years, and now we’re rewarding their longtime loyalty by offering even more value when then they shop wit
Inside Retail
JANUARY 10, 2024
Chuck E Cheese is to expand its footprint into Australia through a multi-store partnership with Royale Hospitality Group. Headquartered in Texas, the American family entertainment restaurant brand was launched in 1977 by Atari co-founder Nolan Bushnell. The company has recently been expanding into new markets including in Asia and Europe and has almost 600 stores worldwide.
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Retail TouchPoints
JANUARY 10, 2024
There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does this mean exactly? According to the Corporate Finance Institute , “Inventory shrinkage occurs when the number of products in stock are fewer than those recorded on the inventory list. The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.
Inside Retail
JANUARY 10, 2024
Inside Retail has revealed finalists for the upcoming Retailer Awards 2024 presented with Commonwealth Bank. Judges for the 2024 awards include Eloise Zoppos, research and engagement director, ACRS, Monash Business School; Tully Walter, strategic futures director at SOON Future Studies; Peta Granger, retail advisor and strategist; Rob Godwin, MD at Future Ecom; Simon Burrett, retail advocate, strategist and advisor at Retail Roustabout; Peter Kennedy, national manager – diversified industries, b
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 10, 2024
Walmart is not resting on its laurels. The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. In a keynote presentation , Walmart president and CEO, Doug McMillon, said that the company is building technology to serve people and not the other way around.
Retail TouchPoints
JANUARY 10, 2024
As we step into 2024, the retail industry is poised for a transformative year at brick-and-mortar locations, marked by innovative product trends that marry functionality with aesthetics. Industry thought leaders Harrison Horan of Banker Wire, Zach Adams of Bjelin and Jason Bird of Luxxbox explore the key design trends set to shape the retail space in the coming year. 1.
Retail Wire
JANUARY 10, 2024
A Ford recall is pulling back more than 100,000 units of its Focus and EcoSport vehicles due to a problem that might cause a loss of oil pressure.
Retail TouchPoints
JANUARY 10, 2024
Rothy’s has named Board of Directors member Jenny Ming as its new CEO and promoted current CFO and COO Dayna Quanbeck to President. The brand, which repurposes single-use plastic bottles into footwear, operates 20 stores and has a footprint in 19 countries. Rothy’s co-founders Stephen Hawthornthwaite, the current CEO, and current President Roth Martin will transition to Chair of the Board and Chief Creative and Innovation Officer, respectively.
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Retail Wire
JANUARY 10, 2024
Walmart is stepping up to redefine commerce and shopping expectations with its latest tech arsenal.
Retail TouchPoints
JANUARY 10, 2024
As part of its Triple Shot Reinvention Strategy — one of the key objectives of which is to become “truly global” — Starbucks plans to more than double its current India store count to 1,000 brick-and-mortar locations by 2028. To meet this goal, the company will open one new Starbucks in the country every three days. Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks.
Retail Wire
JANUARY 10, 2024
Amazon is planning to improve online fit by using AI to reduce the number of returns.
Retail TouchPoints
JANUARY 10, 2024
Walmart is dramatically expanding its drone delivery footprint in the Dallas-Ft. Worth metroplex, operating from stores in 30 towns and municipalities and opening up airborne delivery to up to 75% of the area’s population. Area stores’ delivery radius will be up to 10 miles. The drone deliveries, which can be as fast as 30 minutes (some as quickly as 10 minutes) will be carried out by Wi n g , a division of Google parent company Alphabet , and Zipline.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Focus
JANUARY 10, 2024
Braintree Village has welcomed its first new store of the year at the Essex-based outlet. Monsoon, nestled in-between Sunglass Hut and Molton Brown, will stock a range of womenswear and childrenswear collections by the British high-street favourite at discounted outlet prices. The much-loved brand is known for its elegant silhouettes, colourful prints and beautiful attention to detail, with garments designed in-house and sourced ethically from around the world.
Retail Wire
JANUARY 10, 2024
BlackRock Inc. is set to lay off around 600 employees as part of its plan to reallocate resources to meet the rapidly changing landscape of asset management.
Inside Retail
JANUARY 10, 2024
From working in beauty editorial to launching her perfume brand, longtime fragrance lover Brianna Aarps is looking to elevate moods through the power of scent. The business founder discusses the journey from being laid off to becoming the first Black-owned fragrance brand to be carried at Credo Beauty and her plans to expand the company further in the year ahead.
Retail Wire
JANUARY 10, 2024
After an Alaska Airlines Boeing jet lost a piece of its plane during flight, the CEO of Boeing took a good, hard look at the circumstances that led to the almost fatal incident.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
JANUARY 10, 2024
Regional service station and cafe operator Bowser Bean has been tackling industry concerns including skills shortages and the changing role of service stations through a new training program. The new program, Daily Grind, allows team members to perform training wherever and whenever they desire. Bowser Bean has taken the strategy of having all of its employees learn and improve using a distance-learning modular course delivered via a multi-location software solution, FranConnect.
Retail Wire
JANUARY 10, 2024
The World Bank has warned of a decelerating global economy, expecting it to hit its worst half-decade since the early 1990s.
Retail Gazette
JANUARY 10, 2024
Cash-strapped shoppers, unpredictable weather and an avalanche of loyalty schemes dominated headlines last year and the New Year is set to bring another year of instability for the retail sector. An influx of mixed Christmas trading updates show that retailers will need to work harder and smarter to win over shoppers in 2024. Retail Gazette takes a look at the key trends industry experts believe will shape retail in the year ahead.
Retail Wire
JANUARY 10, 2024
Honda Motor showcased two unique concept cars, the Space-Hub and Saloon, at the CES tech conference on Tuesday.
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Retail Gazette
JANUARY 10, 2024
M&S has hailed a strong Christmas trading, posting a better-than-expected 8.1% rise in like-for-like sales over the golden quarter as its turnaround plan continues to bear fruit. The department store retailer saw UK sales surge to £3.6bn in the 13 weeks to 30 December, driven by market-leading growth in food and a strong performance in womenswear.
Retail Wire
JANUARY 10, 2024
The beloved sweet treats are available for purchase. Here's how you can get your hands on them.
Retail Dive
JANUARY 10, 2024
The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.
Retail Wire
JANUARY 10, 2024
Twitch is terminating about 35% of its employees, leaving 500 people jobless.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Dive
JANUARY 10, 2024
Jamie Salter also says Shein makes “a lot more than $30 billion” and hinted that the brand licensing firm could IPO in the next 18 months.
Retail Gazette
JANUARY 10, 2024
ProCook has posted a rise in golden quarter sales but warned it remains wary of dampened consumer sentiment and the impact of the red sea attacks on future trading. Sales for the kitchenware retailer edged up 3% to £23.1m during the 12 weeks to 7 January, however, on a like-for-like basis revenue slipped 0.4%. Store sales were up 9.5% to £14.3m during the festive period, helping to offset a 6% drop in online revenue to £8.8m.
365 Retail
JANUARY 10, 2024
Yodel has appointed Simon Chave as its new Chief Information Officer to continue the business’ digital transformation journey following another successful year. Simon has been a key member of Yodel’s tech leadership team since joining the business in 2020 and has led a series of digital transformation initiatives to enhance e-commerce, customer service and operational capabilities across the business.
Retail Gazette
JANUARY 10, 2024
Greggs plans to open between 140 and 160 net new shops in 2024, as its sales soared in the fourth quarter. The bakery and fast food chain posted a 9.4% rise in like-for-like sales across its own-managed shops in the fourth quarter, with comparable store growth of 13.7% overall in 2023, thanks to late night trading and a partnership with Uber Eats. It forms part of boss Roisin Currie’s strategic growth plan which sees more stores trade after 4pm.
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