Retail TouchPoints
FEBRUARY 12, 2024
Shopping is one of life’s simple pleasures. It’s a way to treat ourselves, and to indulge in a little luxury. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.
Retail Wire
FEBRUARY 12, 2024
Amazon has won exclusive streaming rights for one National Football League game next season. The playoff will be available for viewers on the Prime Video platform.
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Inside Retail
FEBRUARY 12, 2024
Dr Sam Prince, the founder of restaurant chain Zambrero, is suing former CEO Stuart Cook for misleading or deceptive conduct. A former medical student turned entrepreneur, Prince founded Zambrero in 2005 and brought Cook on board four years later. Cook left the Mexican fast-food chain in 2015 and sold his shares in the business. He has since founded an advisory firm (TWIYO) The World Is Your Oyster, and with his wife Samantha launched a fast food venture, Flave.
Retail Wire
FEBRUARY 12, 2024
Last week marked a significant move for Jeff Bezos, the billionaire founder of Amazon.com Inc. For the first time since 2021, Bezos decided to unload a whopping 12 million shares of Amazon stock, resulting in a hefty sum of just over $2 billion.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Inside Retail
FEBRUARY 12, 2024
Electronics and appliance retailer JB Hi-Fi reported total sales of $5.16 billion for the six months ended December 31, down from $5.3 billion year on year. The company’s net profit after tax was $264.3 million compared to last year’s $330 million. Sales in Australia were flat, up only 0.7 per cent to $3.62 billion, with comparable sales up 0.1 per cent.
Retail Wire
FEBRUARY 12, 2024
Valentine's Day enthusiasts might need to brace themselves for a bitter surprise this year as cocoa prices soar to unprecedented levels.
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Retail TouchPoints
FEBRUARY 12, 2024
The Children’s Place — which owns and operates The Children’s Place , Gymboree , Sugar & Jade and PJ Place brands — is working with advisors and lenders to find new financing as it projects a wider loss than initially expected in its Q4 for fiscal 2023, which ended Jan. 28, 2023. The company is now projecting sales for the quarter of $454 to $456 million , down from prior guidance of $460 to $465 million.
Inside Retail
FEBRUARY 12, 2024
Dr Sam Prince, the founder of restaurant chain Zambrero, is suing former CEO Stuart Cook for misleading or deceptive conduct. A former medical student turned entrepreneur, Prince founded Zambrero in 2005 and brought Cook on board four years later. Cook left the Mexican fast-food chain in 2015 and sold his shares in the business. He has since founded an advisory firm (TWIYO) The World Is Your Oyster, and with his wife Samantha launched a fast food venture, Flave.
Retail TouchPoints
FEBRUARY 12, 2024
Apparently there was a football game surrounding yesterday’s commercials and Taylor Swift sightings, but we’re not going to talk about either of those things. As we did in 2023 , the Retail TouchPoints team has picked our favorite ads (plus a few that didn’t quite get through the goalposts). Temu Stumbles in Sophomore Outing… Chinese discount shopping app Temu had one of the buzziest ads of last year’s Super Bowl as it introduced itself to American shoppers with the fun, poppy “Shop Like a Billi
Inside Retail
FEBRUARY 12, 2024
Bunnings has transformed seven stores across Australia and New Zealand into Bluey ’s ‘Hammerbarn’ in a play to attract a new consumer demographic. ‘Hammerbarn’ is the fictitious hardware store that features in the hit kids show Bluey, which is being regarded as one of the most popular animated television shows of the decade. Bunnings’ rebrand to ‘Hammerbarn’ is a case study of how retailers can activate their bricks-and-mortar stores to better engage consumers by offering unique experience
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail TouchPoints
FEBRUARY 12, 2024
Sally Beauty and The Black Hair Experience have partnered for two experiential event pop-ups designed to braid together students from historically Black colleges and universities (HBCUs) with Black and female-founded beauty brands. The Rooted in Success program’s first pop-up will be in Atlanta on Feb. 24, 2024, followed by a Washington, D.C. pop-up on March 16.
Retail Wire
FEBRUARY 12, 2024
Ford says it has a hush-hush, top-notch team dedicated to designing its more cost-effective electric vehicles for the future. This is a part of the automobile company's mission to compete with rivals such as Tesla and other lower-cost EV makers from China.
Retail Focus
FEBRUARY 12, 2024
Richard James is thrilled to announce the unveiling of the £2 million refurbishment of its Grade II listed Georgian townhouse – the new ‘House of Richard James’. Thirty-two years after metaphorically gate-crashing Savile Row with a rebellious spirit and boundary-pushing approach to tailoring, renowned luxury menswear label Richard James will mark the opening with a VIP event on 29th February.
Retail Wire
FEBRUARY 12, 2024
In a bizarre incident that unfolded Saturday night in San Francisco's Chinatown, a Waymo driverless taxi fell victim to a series of violent acts.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Hyken
FEBRUARY 12, 2024
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How is artificial intelligence used to improve customer interactions in contact centers? What are the challenges in finding the right balance between technology and human support in customer experiences? What frustrations do customers face when dealing with customer service, and how can AI address them?
Retail Wire
FEBRUARY 12, 2024
Shell has decided to permanently close all seven of its hydrogen refueling stations for passenger cars in California.
Inside Retail
FEBRUARY 12, 2024
Private equity L Catterton has offered to acquire a 36 per cent stake in luxury label Tod’s and delist it, in a deal with Tod’s founding family Della Valle. Under the agreement, L Catterton will launch a voluntary totalitarian tender offer for consideration of €43 per Tod’s share, which values the company at about US$1.5 billion. The move follows Della Valle family’s attempt to take the company private in 2022 by buying out minority investors.
Retail Wire
FEBRUARY 12, 2024
A new surcharge for credit card users in New York State means retailers will be passing on the surcharge to their customers, but they must indicate that on each item sold.
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Inside Retail
FEBRUARY 12, 2024
With 30 per cent of global container trade going through the Suez Canal, the Red Sea shipping crisis is having a significant impact on supply chains globally. According to research from JP Morgan , this has also increased shipping costs, with routes from Asia to Europe becoming almost five times more expensive. The firm estimates that the disruptions could add 0.7 percentage points to global core goods inflation, and 0.3 per cent percentage points to overall core inflation, during the first half
Retail Wire
FEBRUARY 12, 2024
Outdoor retail titan Bass Pro Shops is drawing attention with its recent marketing move, as it doubles down with a Super Bowl ad that will also air during the upcoming Daytona 500.
Inside Retail
FEBRUARY 12, 2024
Kitchen appliance retailer Breville saw an increase in net income and revenue in the fiscal first half, driven by higher sales in Europe, the Middle East and Africa (EMEA). The company’s net income grew 6.7 per cent year over year to $84 million as revenue rose 2 per cent to $905.8 million. Gross margin climbed to 36.7 per cent while earnings before interest, taxes, depreciation, and amortisation jumped 12.2 per cent to $159.2 million.
Retail Wire
FEBRUARY 12, 2024
In a recent announcement, General Motors (GM) revealed comprehensive details about the much-anticipated Chevy Equinox EV, slated for release later this year.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Inside Retail
FEBRUARY 12, 2024
Custom blinds and curtains retailer DIYblinds has appointed Peter Mitchley-Hughes as its new CEO. Prior to the new role, Mitchley-Hughes served as GM of digital and consumer technology at Bunnings and as MD at Country Road Group. He also held senior leadership roles at Myer, Target Australia, and Marks and Spencer. “As a customer myself, I admired DIYblinds’ disruptive influence, so much so I could not resist the opportunity to lead this incredible business where we can utilise new t
Retail Wire
FEBRUARY 12, 2024
Bob Moore, who founded Bob's Red Mill over 40 years ago with a focus on bringing wholesome foods to the masses, has died at 94.
Inside Retail
FEBRUARY 12, 2024
We’ve all heard the phrase, “If you can make it here, you can make it anywhere,” in reference to New York City. While that certainly relates to entrepreneurs and celebrities, it definitely applies to retailers and their physical store presence. There is no better audience on which to test an in-store shopping experience than the varied individuals that make up the melting pot of this city.
Retail Focus
FEBRUARY 12, 2024
There’s a unique thrill and sense of pride that comes with the prospect of finally being able to own your dream car. It’s a feeling that many of us have coveted for a large portion of our lives: driving down the street, its sleek design, heads turning as you rev its powerful engine. However, on the path from aspiration to ownership, there are several important steps to take and many careful considerations you shouldn’t rush.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Retail Gazette
FEBRUARY 12, 2024
The former Arcadia brands and Debenhams, which were snapped up by Boohoo in 2021, have narrowed its losses after two years under the fast fashion group’s ownership. Dorothy Perkins reported the biggest drop in pre-tax losses, narrowing from £15.9m to £1.2m in the year end to 28 February 2023, despite posting a 30% drop in sales to £52.5m. This was followed by Debenhams, Boohoo’s largest acquisition, which shrunk its losses from £11m to £732,000 boosted by sales skyrocketing 53% to £87m.
RIS News
FEBRUARY 12, 2024
The company has accelerated sustainability efforts by leveraging artificial intelligence and machine learning.
Retail Gazette
FEBRUARY 12, 2024
B&Q will increase its UK minimum hourly rate to £12.21 per hour and £13.55 in London, making it the highest paying major retailer in the country, it claims. This 8% increase puts B&Q wages ahead of the government’s 2024 national living wage of £11.44 per hour, and above the Real Living Wage of £12 per hour. The investment also builds on the home improvement retailer’s 8.9% year-on-year increase last year.
Retail Customer Experience
FEBRUARY 12, 2024
As omnichannel shopping has expanded for nearly all product categories, how does a brand ensure the same level of customer satisfaction in self-service touchpoints as in attended environments?
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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