Retail Gazette

FEBRUARY 6, 2024

Retail had a disappointing January, as the elevated cost of living and unfavourable weather discouraged shopping from spending. Total retail sales across the UK edged up by just 1.2% year-on-year in January, a drop from the 4.2% rise the same time last year, according to the British Retail Consortium (BRC) and KPMG. While the BRC claimed January sales discounts helped increase spend during the first two weeks of the month, this was “not sustain[ed] throughout the month” The trade ass

Beauty and Health 75

Beauty and Health Shopping Consumer Marketing 75

Inside Retail

FEBRUARY 6, 2024

Nearly four in 10 Australians admitted to having either engaged in online return policy abuse or fraudulent behaviours themselves in the past year or know someone who has, according to a recent study. Returns management software Loop surveyed 1000 Australian online shoppers and discovered that 23 per cent of these respondents admitted to having worn or used an item purchased while planning to return it, doing so at least once a week.

Returns 290

Returns Customer Experience Planning Management 290

Retail TouchPoints

FEBRUARY 6, 2024

Saks , the ecommerce counterpart of Saks Fifth Avenue , has launched a new partnership with luxury electric vehicle company Lucid across its website and stores. Saks will offer exclusive demo drive experiences of the Lucid Air at select Saks Fifth Avenue locations. (Image courtesy Lucid) Lucid now has a dedicated landing page and a homepage feature on Saks.com.

Jewelry 284

Jewelry Location ATS 284

Retail Wire

FEBRUARY 6, 2024

Walmart has made two shifts that will create a simpler path for employees to own company shares.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Tokinomo

FEBRUARY 6, 2024

In a world brimming with choices, where a stroll down a supermarket aisle presents a myriad of similar options, what compels a consumer to choose one brand over another? This is where the concept of brand power comes into play, transcending mere product attributes and delving into the realms of consumer trust, recognition, and emotional connection.

Supermarket 264

Supermarket Consumer Marketing 264

Inside Retail

FEBRUARY 6, 2024

Estee Lauder is set to lay off up about 3 to 5 per cent of its global workforce – equivalent to about 3100 jobs – after the company reported poor performance in Asia Pacific due to China’s slow rebound. “Once fully implemented, the company expects to take restructuring and other charges of between US$500 million and $700 million, before taxes,” the company said in a statement.

Returns 263

Returns Planning Management Shopping 263

Retail Wire

FEBRUARY 6, 2024

National Frozen Yogurt Day, scheduled for Feb. 6, is recognized by various companies that offer discounts and deals on their frozen yogurt products. These are some of the promotions you might find interesting.

Promotions 147

Promotions 147

Retail TouchPoints

FEBRUARY 6, 2024

Zac Posen [Photo by Mario Sorrenti] Gap Inc. has named designer Zac Posen as its EVP and Creative Director as well as Chief Creative Officer (CCO) at Old Navy. Posen’s 25 -year career has included designing red carpet couture, ready-to-wear, accessories, costume design and more. “I’m thrilled to welcome Zac Posen, one of America’s most celebrated designers, at the onset of an exciting new chapter for Gap Inc.,” said Richard Dickson , President and CEO of Gap Inc. in a statement.

Accessories 233

Accessories Fashion Marketing ATS 233

Retail Wire

FEBRUARY 6, 2024

Student loan borrowers could get some welcome relief from the SECURE Act 2.0.

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Retail TouchPoints

FEBRUARY 6, 2024

Pop Mart , the designer toy and entertainment brand, is opening two permanent stores in Los Angeles as it continues its U.S. expansion. The brand strategically selected LA because of its growing fan following on the west coast, and will use the stores to give collectors access to exclusive produce releases, limited-edition products and unexpected collaborations.

Location 212

Location Shopping ATS Store Operations 212

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

FEBRUARY 6, 2024

Rizo-López Foods, Inc. (RLF), known for delivering dairy products across the nation, has issued a significant recall voluntarily. This sudden move is due to a potential contamination with the Listeria monocytogenes organism in its products.

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Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb. 7, 2024, New York-based vintage clothing designer and accessories seller James Veloria will curate select pieces for the secondhand section.

Location 206

Location Shopping Fast Fashion Checkout 206

Retail Wire

FEBRUARY 6, 2024

McDonald's has been struggling a bit lately, particularly in the Middle East. The fast-food giant's quarterly report from 2023 showed that its sales are growing at a snail's pace in this region.

ATS 147

ATS 147

Inside Retail

FEBRUARY 6, 2024

Launched in 2018, Subtl Beauty is built around the idea of having all your makeup essentials — like concealer, blush, and powder — in one easy-to-use stack, or ‘stak’, as the brand dubs its hero product, rather than carrying around a bulky slew of items. But while the packaging may be understated, the company’s presence in the beauty industry is getting louder by the minute.

Beauty and Health 130

Beauty and Health Marketing Management Planning 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Wire

FEBRUARY 6, 2024

Gap Inc. has confirmed the appointment of fashion designer Zac Posen as the executive vice president and creative director of Gap Inc., as well as the chief creative officer of Old Navy.

Fashion 147

Fashion ATS 147

Inside Retail

FEBRUARY 6, 2024

Pandora’s recent announcement that it has shifted to using 100 per cent recycled gold and silver in its products is the latest example of the adoption of more sustainable practices in retail. This comes after Pandora announced the inclusion of ethical lab-grown diamonds into its core range in November last year. The world’s largest jewellery brand Pandora was founded in Copenhagen, Denmark, in 1982 and is now the world’s largest jewellery brand by volume.

Marketing 130

Marketing ATS Accessories Fashion 130

Retail Wire

FEBRUARY 6, 2024

Wendy's is offering up a variety of deals leading up to the Super Bowl. Until Feb. 12, it's offering a free Dave's Single with any purchase made through the app.

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Inside Retail

FEBRUARY 6, 2024

In a dynamic shift in consumer behaviour, three out of four shoppers are now exploring multiple online marketplaces before making a purchase. The surge in popularity of challenger marketplaces has resulted in consumers now visiting an average of three marketplaces every time they shop online. These findings come from Rithum, the global e-commerce leader formerly known as CommerceHub and ChannelAdvisor, which published its global Online Consumer Behaviour Report , which surveyed 1000 consumers in

Consumer 130

Consumer Department Stores Shipping Shopping 130

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Customer Experience

Retail Wire

FEBRUARY 6, 2024

Meta will begin detecting and labeling images generated by other companies' artificial intelligence services using a set of invisible markers built into the files, according to Nick Clegg, president of global affairs.

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Inside Retail

FEBRUARY 6, 2024

Farfetch is facing a winding-up petition from creditors, claiming that Coupang’s acquisition of the online luxury retailer had been rushed, The Telegraph reported. A petition filed in the Cayman Islands, where the company is registered, claims that Farfetch seemed to be in “good financial health” as recently as last August, with an estimated US$800 million in cash by year-end, and that its management had subsequently “destroyed” the company’s value.

Management 130

Management ATS 130

Retail Wire

FEBRUARY 6, 2024

The Tesla Cybertruck has been a hot topic ever since its unveiling back in November 2019, and not just for its unique angular design. Its memorable launch was marked by an unexpected event involving the truck's supposedly unbreakable window glass shattering during a live demonstration.

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Inside Retail

FEBRUARY 6, 2024

Federal Group plans to sell 20 of its 9/11 stores in Tasmania to Coles Liquor Group, including hotel-attached and stand-alone locations. According to Michael Courtney, CEO of Coles Liquor, the purchase indicates the company’s confidence in its current form and supports Coles’ ambition of being a simpler, more accessible and locally relevant drinks specialist.

Shopping 130

Shopping Supermarket Planning Location 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Gazette

FEBRUARY 6, 2024

Lidl and M&S have retained their crowns as the UK’s fastest-growing supermarkets over the last 12 weeks. Lidl’s sales grew 13.2%, while M&S jumped 11.6%, according to the last data from NIQ. The news comes as the NIQ found total till sales at UK supermarkets saw continued growth of 6.6% in January. It said this reflected a 6.1% slowdown in food inflation, which hit its lowest rate since June 2022.

Supermarket 124

Supermarket Promotions Returns Shopping 124

Inside Retail

FEBRUARY 6, 2024

Beauty retail giant Coty has secured a license agreement with Italian luxury fashion house Marni to develop, produce and distribute a line of fragrances and beauty products beyond 2040. The long-term partnership with Marni is part of Coty’s effort to strengthen its presence in the luxury fragrance market. Under the deal, the first offering is scheduled to launch in 2026, reflecting the fashion house’s creative identity.

Fashion 130

Fashion Marketing ATS Accessories 130

Retail Gazette

FEBRUARY 6, 2024

Co-op is installing more than 200 secure till kiosks, locked cabinets for spirits and AI technology to monitor self-checkouts in a bid to tackle a rise in retail crime. It comes as the convenience chain reported shoplifting incidents in its stores had rocketed 48% last year, while abuse and harassment cases had surged 44%. Co-op has spent £200m on new security measures, including additional guards and undercover teams for crime hotspots, The Guardian reported.

Kiosk 119

Kiosk Checkout Supermarket Shopping 119

Inside Retail

FEBRUARY 6, 2024

With its recent grand reopening of the Terminal 3 Departure Central duplex store at Changi Airport, Lotte Duty Free has unveiled a new look where shopping becomes an immersive experience, blending cutting-edge technology with the allure of premium brands. The all-glass facade of the revamped store draws travellers into a dynamic retail environment, including the world’s first ‘House of Suntory’ shop-in-shop boutique, celebrating Japanese artistry and craftsmanship, as well as seamlessly in

Boutique 130

Boutique Shopping Location Customer Experience 130

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Retail Gazette

FEBRUARY 6, 2024

Asos and Boohoo have ramped up nearshoring in light of the ongoing attacks on container ships on the Red Sea and Suez Canal routes. The fashion giants have increased the sourcing of products from countries such as Turkey and Morocco, as well as domestically in the UK, to avoid the longer-lead times and inflated prices associated with shipping from Asia due to the rerouting the attacks have caused.

Shipping 118

Shipping Discount Store Fashion Planning 118

Inside Retail

FEBRUARY 6, 2024

I’m on a video call with Layla, my cousin’s 10-year-old daughter. She’s wearing a black leotard and a pink tutu. Her hair is pulled into a high ponytail, and she sits on her dad’s desk chair cross-legged, chatting excitedly with me. The topic of discussion? Beauty. I recently gifted Layla an advent calendar filled with bath bombs and lip gloss.

Marketing 130

Marketing Accounting Consumer Shopping 130

Retail Dive

FEBRUARY 6, 2024

If approved, the move would create two separately managed, publicly traded beauty companies.

Management 117

Management 117

Inside Retail

FEBRUARY 6, 2024

Estee Lauder is set to lay off up about 3 to 5 per cent of its global workforce – equivalent to about 3100 jobs – after the company reported poor performance in Asia Pacific due to China’s slow rebound. “Once fully implemented, the company expects to take restructuring and other charges of between US$500 million and $700 million, before taxes,” the company said in a statement.

Returns 130

Returns Planning Management Shopping 130

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing