Wed.Oct 25, 2023

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Inside J.C. Penney’s holiday marketing strategy

Retail Dive

On the heels of a new $1 billion turnaround plan, the retailer’s seasonal push includes paid creators, video ads and a “Penney Prepper” challenge.

Marketing 122
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Want to Have Great CX This Holiday Season? Focus on Employee Experience First

Retail TouchPoints

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach ? Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season.

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Kogan returns to quarterly growth despite YOY sales decline

Inside Retail

Kogan has logged a 6.5 per cent year-on-year decrease in gross sales for Q1 of FY24, but recorded quarter-on-quarter growth for the first time since the first quarter of FY22. Kogan is a portfolio of retail and services businesses that includes Kogan Retail, Kogan Marketplace, Kogan Mobile, Kogan Internet, Kogan Insurance, Kogan Money, Kogan Cars, Kogan Energy, Dick Smith, Matt Blatt, Mighty Ape in New Zealand, and Brosa.

Returns 297
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The Power of Shared Experiences: Why Brands Should Prioritize Micro-Influencer Communities in 2024

Retail TouchPoints

Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for decades and often draws major celebrities like the Kardashians and their legions of followers to mind. However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Accent Group to open four Hoka stores by Christmas

Inside Retail

Accent Group plans to open four Hoka stores in three states this year, including the brand’s first Australian freestanding concept store, which will open next month at Westfield Bondi Junction. Along with DFO Brisbane and a pop-up this week on Little Bourke Street in Melbourne, there will be a concept store launching in Chadstone in December.

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Party City Streamlines Supply Chain Processes as it Looks to Post-Bankruptcy Future

Retail TouchPoints

As it emerges from bankruptcy , Party City is moving forward with a strategy to transform its business and keep more than 800 of existing stores in operation. Part of that transformation has included the implementation of supply chain solution TradeBeyond , which is helping Party City improve efficiencies across inventory management , end-to-end merchandising and vendor compliance.

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GNC Expands Virtual Healthcare Services for Customers 

Retail TouchPoints

GNC is expanding its virtual healthcare service, GNC Health , to offer low cost and convenient care to customers. Membership plans for individuals and families are available via three tiers: Basic, Plus and Premier. The health and wellness retailer initially rolled out free healthcare services to members of its paid loyalty program, GNC Pro Access, in June 2023.

Shipping 264
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Victoria’s Ferguson Plarre opens 75th cafe

Inside Retail

Victorian bakery chain Ferguson Plarre’s Bakehouses has just unveiled its 75th store, a bakery in Kalkallo north of Melbourne. New franchisee Nadine Yacoub has opened the milestone outlet, located in Kallo Town Centre. Ferguson Plarre CEO Steve Plarre leads the fourth generation family business and said “We are looking forward to having Nadine as part of our team and watch her hit the ground running in Kalkallo.

Location 264
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Miniso Opens Sanrio-Themed Store in Indonesia

Retail TouchPoints

Miniso has launched its first IP-themed flagship in Indonesia, starring Hello Kitty and other beloved Sanrio characters. This is the first store dedicated to a specific IP partnership, establishing Miniso’s commitment to brand collaborations and creating more tailored shopping experiences for specific territories. The flagship was a renovation of Miniso’s Margo City store, which is situated in one of Indonesia’s most popular shopping malls.

Shopping 262
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Australian retailers add security tech amid rising theft, aggression

Inside Retail

Australian retailers are ramping up their tech security initiatives, including placing cameras at self-checkouts and body-worn cameras on staff, to combat a surge in stock theft and customer aggression aggravated by the cost of living crisis. Top supermarket chains like Woolworths and Coles have flagged a pickup in store theft and hostile behaviour, in line with global trends, as higher fuel, housing and grocery costs squeeze shopper budgets and tempers.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Ulta to Pilot In-Store Sampling and Advertising Tech

Retail TouchPoints

Ulta Beauty is testing new smart vending tech from SOS that will expand the beauty retailer’s in-store sampling program and add in-store advertising capabilities to its retail media offerings for the first time. SOS Co-founders showcase the smart vending capability at Ulta. (Photo courtesy SOS) SOS smart vending machines will be piloted at select Ulta locations across 10 cities in New York, Massachusetts, Florida, California and Texas.

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Analysis: What’s changed since the Farfetch-YNAP deal was first announced

Inside Retail

This week, Farfetch’s proposed acquisition of a 47.5 per cent take in the Richemont-owned luxury fashion e-commerce company Yoox Net-A-Porter, was approved by the European Union, seven months after the UK Competition and Markets Authority gave its stamp of approval, and over one year after the deal was first announced in August 2022. Compagnie Financière Richemont said that the European Union was the last regulatory authority that was required to provide clearance, and Richemont is plannin

Fashion 246
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Hershey Chocolate Contains Alarming Amount of Lead and Cadmium

Retail Wire

Does your Hershey's chocolate taste like metal?

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Coles posts higher sales as more customers prefer to eat at home

Inside Retail

Coles saw higher sales in the first quarter of FY24, attributed to more customers preferring to eat and have entertainment at home to cut back on discretionary spending. Group sales rose 3.6 per cent year over year to $10.25 billion, attributed to growth in both the supermarket and liquor segments. “During the quarter, we continued to focus on providing our customers with more value at the checkout through our ‘Great value.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The retail landscape has witnessed a remarkable evolution, driven by a complex interplay of environmental and social factors. Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: fo

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Ulta expands wellness spaces to more than 1,300 stores

Retail Dive

The beauty retailer, which is also expanding its assortment and emphasizing a “spa-like” atmosphere, is poised to do well at the holidays, analysts said.

ATS 131
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wagamama Restaurant Showcases TORMAX Invisible Door Drive

Retail Focus

Creating an entrance with clean lines and a minimalist vibe, the new flagship wagamama restaurant at Battersea Power Station welcomes guests with a double set of TORMAX automatic swing doors that are powered by the iMotion 1302.KI operator. Concealed in the door lintel, the 1302.KI generates its force exactly over the door axis for maximum efficiency.

Location 147
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Poundland to open 75 new stores in three months

Retail Gazette

Poundland has unveiled plans to open 75 new stores over the next three months as part of its rapid expansion plans. Set to be the discount retailer’s largest three-month growth programme in its history, the pipeline includes a mix of new stores and relocations of existing branches. The business is continuing the conversion of the 71 Wilko branches it acquired last month – with 19 more to open in the next two weeks, bringing the total number of stores to 56.

Planning 130
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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2XU co-founder Aidan Clarke launches performance wear brand, Sa1nt Layers

Inside Retail

Aidan Clarke, the co-founder and former owner of 2XU, has introduced the new sportswear brand – Sa1nt Layers – which he says is dedicated to “enhancing the performance and recovery of every individual” The brand has debuted with its capsule collection focusing on compression and enhancing recovery for both men and women. Products in the collection include moisture management and medical-grade sports compression, squat-proof tights, and anti-pill training tops.

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Tesla Rival Backed by Warren Buffett Reveals Revolutionary Advantage

Retail Wire

Tesla faces it's stiffest competition yet.

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Inside Star Living’s fully automated, eco-friendly warehouse in Singapore

Inside Retail

Singapore-based furniture retailer Star Living recently unveiled a state-of-the-art, fully automated warehouse in Sungei Kadut, that promises to revolutionise the way it does business. The sprawling seven-storey complex not only epitomises efficiency with its cutting-edge Autonomous Guided Vehicles (AGVs) and Warehouse Management System (WMS), but also embodies sustainability with its GreenMark Gold accreditation.

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New Tequila Promoted Pantless By Matthew McConaughey & His Wife Camila

Retail Wire

Pantalones Tequila by Matthew McConaughey & wife Camila will knock your pants off.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Boohoo faces £100m lawsuit over modern slavery breaches

Retail Gazette

Boohoo is facing a £100m lawsuit from some of its investors after allegations of modern slavery wiped over £1bn from the business’ value. The fashion retailer is being targeted by City lawyers looking for compensation for the group’s shareholders who suffered steep losses following claims of forced labour in Boohoo’s UK factories, The Telegraph reported.

Fashion 126
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Coca Cola is Ready to Take On Wegovy and Ozempic For Weight Loss

Retail Wire

It's Coca Cola in a battle with Wegovy & Ozempic for weight loss.

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Skechers sign Julius Randle and Terance Mann in basketball debut

Retail Dive

The footwear brand is moving deeper into team sports just months after announcing its first soccer cleat.

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Debit Card Surcharge News: Swipes Being Cut By Federal Reserve

Retail Wire

Does this debit card surcharge news bode well for inflation?

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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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Currys launches ‘Green Friday’ sale encouraging Brits to shop responsibly

Retail Gazette

Currys is launching a new savings event, combining both Green Friday and Black Friday together “to unite sustainability with immense deals.” A first for the UK’s largest electrical retailer , it said the Green Friday sale launching this October will feature savings on over 140 tech savvy home appliances, all helping to reduce energy usage while also lowering household energy bills.

Shopping 121
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Amazon Stocks Drops to a New Low

Retail Wire

Amazon stocks take a wild dive.

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Nike, Hibbett launch connected loyalty membership

Retail Dive

Two years after Nike started the experiment with Dick’s, this deal is the latest example of the brand’s efforts to deepen ties with its wholesale partners.

Wholesale 119
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Superdrug unveils new VIP loyalty scheme

Retail Gazette

Superdrug has launched its new VIP Rewards Loyalty Scheme today, giving shoppers access to exclusive deals and offers. The health and beauty retailer’s new rewards scheme will automatically update for all current Health and Beautycard app and Superdrug.com members when they log in after 25 th October 2023. Every time a customer reaches a spend threshold, they will unlock a reward, such as 20% off Own Brand products, or free delivery.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s