Retail TouchPoints

JANUARY 25, 2024

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Online shoppers have more options at their fingertips than ever and have developed a fickle tolerance for user experiences they consider clumsy, slow or just plain inconvenient.

Payment Services 238

Payment Services Shopping Accounting Checkout 238

Retail Wire

JANUARY 25, 2024

The world might be on the brink of a futuristic shift as Tesla plans to mass produce its Optimus humanoid robots. The renowned electric vehicle and artificial intelligence company, Tesla, is rapidly expanding its workforce in Palo Alto, a strong indication of its ambitious production plans.

Planning 299

Planning 299

Retail TouchPoints

JANUARY 25, 2024

If data is the new oil, then Walmart is sitting on a gusher. Three years ago, the company launched a concerted effort to refine and distribute that rich resource, not just for itself but also for its suppliers. The result — a suite of data insights tools called Walmart Luminate — is now being used regularly by Walmart merchants and suppliers under the banner of the company’s Data Ventures division.

Merchant Services 299

Merchant Services Consumer Drop-Shipping Advertising 299

Retail Wire

JANUARY 25, 2024

Netflix has announced that it will soon be eliminating its cheapest ad-free plan across the globe.

Planning 278

Planning 278

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

JANUARY 25, 2024

Michelle Gass’ first day as CEO of Levi Strauss & Co on January 29 has been several months in the making. The global apparel company, which owns Levi’s, Dockers and Beyond Yoga, announced Gass as the successor to outgoing CEO Chip Bergh back in November 2022. The unusually long transition period was designed to ensure a smooth handover, and Gass and Bergh have been working together for the past year.

Department Stores 246

Department Stores Consumer Apparel Management 246

Retail Wire

JANUARY 25, 2024

The USPS is shifting toward a greener future with help from EV startup Canoo.

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261

Retail Wire

JANUARY 25, 2024

Noteworthy fast-food chain, Rubio's Coastal Grill, is marking its 41st anniversary on Jan. 25, coinciding with National Fish Taco Day.

ATS 246

ATS 246

Retail TouchPoints

JANUARY 25, 2024

Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with Samsung Electronics America. Parent company Chevron Stations Inc. (CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences.

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Promotions Location Management Consumer 235

Retail Wire

JANUARY 25, 2024

Wayfair executives informed staff on Tuesday that remote workers stand a higher chance of being laid off in the company's latest round of job cuts.

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246

Retail Focus

JANUARY 25, 2024

Prepare for an electrifying fusion of artistry and technology as Integrated Systems Europe (ISE), the unrivalled global hub for professional audio-visual (pro AV) and systems integration, proudly announces its third-year sponsorship of the dazzling Llum BCN’24 light arts festival. Transforming Barcelona into a luminous masterpiece from 2 – 4 February, Llum BCN’24 promises an immersive journey into the realms of contemporary art, technology, and cutting-edge lighting design and is a programme of

ATS 147

ATS Management 147

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

JANUARY 25, 2024

The American subsidiary of the U.K.-based consumer health company, Haleon, has issued a nationwide recall of its popularly used Robitussin cough syrup.

Consumer 147

Consumer 147

Retail Gazette

JANUARY 25, 2024

Shoplifting offences across England and Wales have skyrocketed to their highest rate in 20 years, according to the Office for National Statistics (ONS). More than 400,000 incidents were recorded by police during the year to September 2023, 32% above the previous year. The ONS said there was a “mixed picture of crime” but highlighted a “notable increase in some theft offences, including shoplifting” Subscribe to Retail Gazette for free Sign up here to g et the latest new

Checkout 130

Checkout Planning Shopping 130

Retail Wire

JANUARY 25, 2024

The tech company, Microsoft Corporation, recently declared significant layoffs within its gaming division, affecting the Activision Blizzard and Xbox units.

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130

Inside Retail

JANUARY 25, 2024

Online shopping service Stitch Fix’s recent announcement that it would be cutting all full-time stylists and opting for a more casual approach to staffing these roles has raised questions about the viability of the business model, which was first popularised by the likes of Trunk Club in the early 2010s. A Stitch Fix spokesperson confirmed the change to the media and said the reasoning behind the unstitching of its current employment structure for stylists was to ensure flexibility and continue

Fashion 130

Fashion Shopping Consumer ATS 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Wire

JANUARY 25, 2024

The company's biggest sellers have gone viral for claims that lead was detected in its products.

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130

Inside Retail

JANUARY 25, 2024

Restaurant Brands’ sales increased last year, thanks to recovery from the impacts of the Covid-19 Omicron outbreak and the addition of new stores. Full-year sales reached $1.32 billion, up 6.7 per cent from the prior year, with the largest growth experienced across all brands in New Zealand, were sales surged 8.1 per cent to $571.8 million. The company opened two stores there during the fourth quarter of last year, taking the number of stores to 147, in addition to the 118 Pizza Hut stores

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130

Retail Wire

JANUARY 25, 2024

These farms will help slash the Garden State's carbon emissions by one-third.

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130

Retail Gazette

JANUARY 25, 2024

John Lewis Partnership has hinted that it could increase job cuts across the business after it slashed its redundancy payouts. The employee-owned retailer told partners this week it was halving its current two-week redundancy pay per year of service policy as it was “higher than typical market practice and comes at a very high cost”. The Waitrose owner offers “partnership redundancy pay” on top of statutory pay, which is set by the government.

ATS 117

ATS Marketing Planning Management 117

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Customer Experience

Retail Wire

JANUARY 25, 2024

Kia has recently announced a recall affecting approximately 627 units of its Carnival diesel model. The issue at hand is a potential loss of power or even stalling while the vehicle is in operation.

ATS 130

ATS 130

Retail Gazette

JANUARY 25, 2024

There were some big winners over Christmas with the likes of M&S and Next both enjoying better-than-expected sales, but across the sector, it turned out to be a much bleaker December with the cost-of-living crisis weighing heavily on consumer spending. The Works chief executive Gavin Peck noted: “F amily finances were under pressure, meaning many customers prioritised spend on food and essentials, whilst cutting back on gifting” “The extended period of discounting seen across t

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Promotions Fashion Consumer Marketing 116

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. Loyalty marketing technology will form a key part of plans to retain and grow customer spend, with 9 in 10 companies planning to revamp their existing loyalty programmes within the next three years.

Customer Retention 109

Customer Retention Planning Returns Customer Experience 109

Retail Dive

JANUARY 25, 2024

A new collection utilizing the fabric, which mirrors spandex but is more lightweight, is aimed squarely at the athleisure shopper.

Sporting Goods 105

Sporting Goods ATS 105

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Cisco Retail

JANUARY 25, 2024

Start a new year of tech learning with the experts from Cisco Learning & Certifications.

ATS 98

ATS 98

Retail Dive

JANUARY 25, 2024

Kelvin Buncum, who spent more than 12 years at the retailer, is the latest in a string of top executive departures.

Marketing 105

Marketing ATS 105

Cisco Retail

JANUARY 25, 2024

I often hear in today’s cybersecurity landscape are “intricate,” “daunting,” and “complex.

Management 94

Management 94

Retail Dive

JANUARY 25, 2024

The retailer is combining music and style preferences to curate outfit recommendations and playlists for customers.

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103

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Cisco Retail

JANUARY 25, 2024

How important is privacy in building and maintaining trust with customers?

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90

Retail Dive

JANUARY 25, 2024

2023 was rough for many companies. Ahead, the sector could see more bankruptcies and C-suite shakeups as brands continue to grapple with profitability.

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102

Cisco Retail

JANUARY 25, 2024

For most organizations, the journey to a digital-first business is not yet complete.

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88

Retail Dive

JANUARY 25, 2024

With an IPO on the horizon, the BNPL firm is offering customers a subscription service for $7.99 per month.

Planning 101

Planning 101

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing