Department Stores Shipping Value Offer 
Wiser
SEPTEMBER 18, 2023
The convenience, variety, and value offered by online platforms presents a compelling proposition for consumers. Furthermore, the COVID-19 pandemic has played a significant role in this shift, with safety concerns prompting many to avoid crowded department stores.
Retail Gazette
SEPTEMBER 12, 2024
This time around the department store is using AI to help it match its prices to those at 25 retailers, including M&S, Next, Boots and AO.com. It spent £39m on price cuts in the half to bolster its value offer and win back the customers it lost as shoppers sought cheaper groceries elsewhere amid the cost-of-living crisis.
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