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Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and departmentstore brands, is now overseeing the retailer’s 1,100+ stores, storeoperations and experience, lossprevention and store experience and design functions.
That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?
According to the 2022 Organized Retail Crime Survey from the National Retail Federation, in partnership with Appriss Retail and the LossPrevention Research Council, for every $1 billion in revenue that a U.S. retailer makes, more than $700,000 is lost due to ORC.
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