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Retail Returns Increased to $761 Billion in 2021

VMS

The most common types of payment used during the original purchase that led to a return were credit cards (22.78 Its performance-improvement solutions yield measurable results with significant return on investment among retail store, ecommerce, and inventory functions. percent), apparel (12.2 percent), cash (12.69

Returns 52
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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

By Tricia McKinnon and Ben Rudolph When speaking about when Apple first launched the Apple store Ron Johnson, Apple’s former SVP of retail said : “when we launched retail [at Apple], I got this group together, people from a variety of walks of life.” “As Nordstrom is betting on services to provide a great customer experience.