Remove Customer Retention Remove Department Stores Remove Store Operations
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Why Uncommon Corporate Partnerships are a Must in 2024 (and How to Make Them a Reality)

Retail TouchPoints

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Where else are my customers shopping? How can I adjust my strategy to compete?

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#RICE24: For Rebecca Minkoff, ‘Nothing Beats Meeting Your Customer Face to Face’

Retail TouchPoints

It took those years of being on the road in department stores and pop-up shops, asking ‘Why did you make this choice? The products’ place as a luxury purchase means that many customers are “only buying two bags a year as investment pieces,” which was good for customer retention but not as good for purchase frequency.

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